0.0 - 4.0 years

0 Lacs

hyderabad, telangana

On-site

As a Managed Services Service Desk Agent at NTT DATA, you play a crucial role as the primary contact point for clients and vendors. Your responsibilities include receiving and managing client requests, diagnosing incidents, and providing timely resolutions while adhering to service level agreements. Utilizing your expertise and following standard procedures, you ensure that clients receive high-quality service and are satisfied with the solutions provided. Key Responsibilities: - Receive, log, validate, and diagnose client requests across a range of products and services, in line with agreed service level agreements. - Utilize Managed Services product knowledge to respond to tickets effectiv...

Posted 1 week ago

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AES Oracle - Absence + Time & Labor, Core HR Senior Associate Operate PwC Acceleration Center India

5.0 - 9.0 years

0 Lacs

karnataka

On-site

At PwC, our people in business application consulting specialize in providing consulting services for a variety of business applications, helping clients optimize operational efficiency. As an Oracle HCM Cloud Senior Associate, you will specialize in providing consulting services for Oracle human capital management (HCM) applications. Your responsibilities will include analyzing client requirements, implementing HCM software solutions, and providing training and support for seamless integration and utilization of Oracle HCM applications. By working in this area, you will enable clients to optimize their human resources processes, enhance talent management, and achieve their strategic objecti...

Posted 3 months ago

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