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5.0 - 10.0 years
3 - 6 Lacs
Bengaluru
Work from Office
locationsBangalore - North time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0012424 Key duties and responsibilities Review and sign off NAV and Financials of the Private equity and Hybrid Funds that include recording Journal Entries, preparing monthly/Quarterly/Annual Financials, processing payments, preparing investor notices and various client reporting. Review Capital Call and distribution workings along with notices and release to respective investors Handle migration of Hybrid and PERE Funds from onshore location independently and ensure SLAtargets are met. Identify and implement process improvement techniques to improve the process efficiency and team productivity. Managing the client relationships for the Funds and individually handle the deliverable requirements on daily/weekly/monthly/Quarterly basis. Liaising with Onshore team, clients and Auditors on various requirements and ensure all supports are provided to the auditors to get the financials approved on the agreed timeline. Liaising with multiple stake holders in the organization and ensure the tight deadlines are met. Onboard new PE/Hybrid Funds in the accounting platforms (Investran, Geneva and eFront). Manage end execute conversion of Private Equity Funds from other accounting applications to eFront Develop customized reports in Investran/eFront to support the client requirements. Understand and complete adhoc requests from clients Skills Required Relevant Experience Minimum 5 years of experience preferably into PERE and Hybrid Funds Good experience working on Investran, eFront and Macro enabled workbooks. Experience in handling audit requirements and ad hoc client requirements in Fund accounting. Good conceptual knowledge in accounting principles and financial statement preparation. Good Experience in handling the client relationships and should be good in written and oral communication Worked on onboarding new clients and develop reporting templates for the Good work experience in Bank debt and loan debt instruments with other Private equity clients instruments Experience in Transition of PERE and Hybrid Funds from onshore locations. Experience working in Fund Accounting, NAV calculation and Financial Statement preparation of Private Equity/Real Estate/Hybrid Funds Graduate or Post graduate in Commerce, MBA Finance, CA/CMA DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 2 months ago
9.0 - 14.0 years
6 - 10 Lacs
Bengaluru
Work from Office
locationsBangalore - Northposted onPosted Today time left to applyEnd DateJune 20, 2025 (20 days left to apply) job requisition idJR-0012674 Key duties and responsibilities Review and sign off NAV and Financials of the Private equity and Hybrid Funds that include recording Journal Entries, preparing monthly/Quarterly/Annual Financials, processing payments, preparing investor notices and various client reporting. Review Capital Call and distribution workings along with notices and release to respective investors. Manage end execute conversion of Private Equity Funds from other accounting applications to eFront. Develop various KPIs to be followed and ensure all necessary controls are put in place in the process. Manage work allocation among the team and ensure back up and BCP plans are in place. Identify and implement process improvement techniques to improve the process efficiency and team productivity. Managing the client relationships for the Funds and individually handle the deliverable requirements on daily/weekly/monthly/Quarterly basis. Liaising with Onshore team, clients and Auditors on various requirements and ensure all supports are provided to the auditors to get the financials approved on the agreed timeline. Liaising with multiple stake holders in the organization and ensure the tight deadlines are met. Onboard new PE/Hybrid Funds in the accounting platforms (Investran, Geneva and eFront). Onboard Investors in Investran and maintain contact details. Migrate Funds from different accounting platforms to Investran and Geneva. Develop customized reports in Investran to support the client requirements. Understand and complete adhoc requests from clients Skills Required Relevant Experience Minimum 9 years of experience preferably into PERE and Hybrid Funds Good experience working on Investran, eFront and Macro enabled workbooks. Experience in handling audit requirements and adhoc client requirements in Fund accounting. Good conceptual knowledge in accounting principles and financial statement preparation. Good Experience in handling the client relationships and should be good in written and oral communication. Worked on onboarding new clients and develop reporting templates for the clients instruments Good work experience in Bank debt and loan debt instruments with other Private equity Team Management Experience and problem solving skills Experience in Transition of PERE and Hybrid Funds from onshore locations. Experience working in Fund Accounting ,NAV Calculation & Financial Statement preparation of Private Equity/Real Estate/Hybrid Funds DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 2 months ago
9.0 - 14.0 years
6 - 10 Lacs
Chennai
Work from Office
locationsBangalore - NorthHyderabadposted onPosted Today time left to applyEnd DateJune 20, 2025 (20 days left to apply) job requisition idJR-0012273 Key duties and responsibilities Review and sign off NAV and Financials of the Private equity and Hybrid Funds that include recording Journal Entries, preparing monthly/Quarterly/Annual Financials, processing payments, preparing investor notices and various client reporting. Review Capital Call and distribution workings along with notices and release to respective investors. Manage end execute conversion of Private Equity Funds from other accounting applications to eFront. Develop various KPIs to be followed and ensure all necessary controls are put in place in the process. Manage work allocation among the team and ensure back up and BCP plans are in place. Identify and implement process improvement techniques to improve the process efficiency and team productivity. Managing the client relationships for the Funds and individually handle the deliverable requirements on daily/weekly/monthly/Quarterly basis. Liaising with Onshore team, clients and Auditors on various requirements and ensure all supports are provided to the auditors to get the financials approved on the agreed timeline. Liaising with multiple stake holders in the organization and ensure the tight deadlines are met. Onboard new PE/Hybrid Funds in the accounting platforms (Investran, Geneva and eFront). Onboard Investors in Investran and maintain contact details. Migrate Funds from different accounting platforms to Investran and Geneva. Develop customized reports in Investran to support the client requirements. Understand and complete adhoc requests from clients Skills Required Relevant Experience Minimum 9 years of experience preferably into PERE and Hybrid Funds Good experience working on Investran, eFront and Macro enabled workbooks. Experience in handling audit requirements and adhoc client requirements in Fund accounting. Good conceptual knowledge in accounting principles and financial statement preparation. Good Experience in handling the client relationships and should be good in written and oral communication. Worked on onboarding new clients and develop reporting templates for the clients instruments Good work experience in Bank debt and loan debt instruments with other Private equity Team Management Experience and problem solving skills Experience in Transition of PERE and Hybrid Funds from onshore locations. Experience working in Fund Accounting ,NAV Calculation & Financial Statement preparation of Private Equity/Real Estate/Hybrid Funds DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 2 months ago
5.0 - 10.0 years
8 - 15 Lacs
Bengaluru
Work from Office
What this job involves: Executing flawless technical activities Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. As the go-to person in all things technical, you ll keep the Company up to speed on operating and utilities costs. Together with the Engineering manager, you will monitor the invoices for technical services rendered. Aside from these, you ll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own Preventive maintenance standards. You ll also oversee the repair and maintenance of Electrical Panels, lighting fixtures, cooling and heating systems, plumbing and water supply and other equipment and supplies. What your day-to-day will look like: Assist the Engineering Manager/Chief Engineer in Operation of mechanical, electrical, plumbing, life safety, and BMS installations at facility as per GRE OE guidelines Manage critical Environment operations and preventive maintenance programs. Ensure to Maintain logbooks, checklists, and PPM schedules for all M&E installations. Handle downtime, breakdowns, and incidents, generating reports as needed. Coordinate ad-hoc M&E setups and ensure contractors follow house rules. Proactive approach towards Energy management, Initiatives & process improvements. Oversee purchasing and stock management of spares and consumables. Track and update work orders, inspections, and closures in the Prism tool. Liaise with landlords on utility and facility-related matters to ensure 100% uptime. Ensure compliance with safety standards, GRE OE standards, and manage project coordination with vendors and the FM team. Desired or preferred experience and technical skills: Strong knowledge of building systems and maintenance practices. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and facility management software. Ability to prioritize tasks and manage multiple projects simultaneously. Willingness to embrace a culture of collaboration and support team members. Experience with sustainability initiatives and green building practices. Knowledge of local building codes and regulations. Familiarity with project management methodologies. Required Qualification and Experience: Tertiary qualifications in BE/B Tech in Electrical Engineering with 5 + years of experience or Diploma in Electrical with 7 years of experience. Contract Administration experience of 3 yrs or more required. Knowledge of Occupational Safety requirements. Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with client reporting and preparation of reports required. Works in 6 days per week with rotational shift basis
Posted 2 months ago
5.0 - 8.0 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Responsible in preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in preparation and completion of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. To ensure all deliverables are timely and accurate. Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback, and support in both technical and non-technical aspects of the role. Guides new peers and/or junior members of the team on the client specifics and other deliverables (Technical). Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines To be knowledgeable with the components of the reports generated by the appropriate platform/s To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares, and replies to cluster/Client/Investor’s queries within 24 hours. Escalate any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. To act as an alternate for Senior Accountants or Assistant Managers based on business needs. Responsible for consolidating queries, requirements, and comments from the client. Researches and validates the team's interpretation of the requirements, when needed, to the technical team. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Sets up, monitors, updates and closes all deliverables via the workflow planner. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints, or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Organizational Savvy - Manoeuvring comfortably through complex policy, process, and people-related organisational dynamics.
Posted 2 months ago
2.0 - 5.0 years
4 - 9 Lacs
Pune, Gurugram, Bengaluru
Hybrid
Role & responsibilities We are looking for a candidate with experience in the asset management sector, particularly in performance reporting and risk analysis. The main duty of this position is to produce detailed monthly and quarterly performance and risk reports for investments, majorly hedge funds and private funds. The chosen candidate will use various data sources and analytical tools to create customized investment performance reports. Ensuring the highest quality and accuracy in report generation is crucial This role involves close collaboration with client teams to improve operational efficiencies related to performance reporting and to meet strict client reporting deadlines. Knowledge of financial products and tools, including Bloomberg and advanced proficiency in MS Excel, is essential for success in this role. The candidate should be able to identify areas for improvement and implement changes to enhance the overall reporting process Preferred candidate profile Prepare and deliver high-quality performance measurement and attribution reports on time for scheduled and ad-hoc reporting requirements, ensuring high accuracy and professionalism. Expert knowledge of performance measurement concepts and methodologies, GIPS standards. Effectively manage competing deadlines by prioritizing reports based on data availability while maintaining flexibility to switch between tasks as needed. Support portfolio management groups with analytics, reporting solutions. Implement automated templates for performance reporting to reduce manual calculations and enhance controls. Collaborate with internal and external stakeholders to streamline processes and ensure data readiness. Conduct follow-ups with stakeholders and ensure compliance with reporting standards.
Posted 2 months ago
0.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Description Title: Fund Administration Analyst Location: Bangalore Note: Specific/ mandatory skills: Client reporting, MS Office, Performance Measurement and also mentioned in attached document. Experience range: :0-1 Years Open to considering fresher candidates (Yes/No):Yes Open to considering relocation/ non-local candidates (Yes/No): No Contract duration: 8 months Shift timings: US/EMEA Number of days work from office:5 Preference of hiring only diversity candidate (Yes/No):Yes Summary Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement. Work includes: Identifying and prioritizing product and service improvement opportunities and creating plans for implementation utilizing comprehensive knowledge of the company's internal operations to develop forward-looking focus for business Supporting bank strategy, proactively identifying, and managing areas of risk Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions Communicating changes to operational requirements and their impact on relevant processes and controls Position Description Executing assigned Production activities Ensure 4 eye principal is being followed in the team Conduct spot checks to ensure and document adherence Maintain up to date process manuals and process reviews Manage queries within team and resolve them with help of onshore colleagues if required Assist manager in reviewing process changes and update procedures Plan back up for team during their leaves Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business. Maintain clear and prompt communication with departments like risk, front office and performance- measurement, IT etc. Ensure teamwork culture is practiced. To get involved in process improvement projects driven by the management. Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes).
Posted 2 months ago
2.0 - 6.0 years
5 - 10 Lacs
Bengaluru
Work from Office
About The Role : Job TitleOperation Team Leader, Associate LocationBangalore, India Role Description The Associate/Team Manager Operations is typically responsible for the supervision and oversight of the team and/or workflow and functions, candidate may perform regular business activities but in the main has responsibilities for people management, workflow (process & controls), this would include to a large degree oversight of performance to KPI's, Risk Mitigation, SLA's. In Addition to the professional role framework, the Team Manager in the current capacity will be responsible for below objectives: 50%- Production BAUs and Management Support, 50%- People, Process & Controls What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Steady Platform for Reporting activities: The team manager needs to collaborate with the various internal teams to make sure that the reporting platforms are up and running and no impact on Daily BAUs, Adhoc /Urgent tasks in their functions (MeasuresKPIs per process) Optimum Utilization of team strength & Cross trainings wherever required Operational Excellence Successful completion of Ongoing projects, streamlining and stabilizing the process after Go Live Suggest/Implement Process improvement ideas by removing the non-value-added process - Cost Efficiency Ideas Involvement with the functional leads in Global Client reporting, taking leads in strategic initiatives - (KOPs migration, Knowledge Sharing sessions) , connects within the global leads- Client, Performance, Regulatory Reporting Client Centricity: Provide structured reporting services, working with cross functional teams to enhance the service delivery levels across all process within GRPM Work towards timely and effective resolution on all client (internal/external) queries within agreed SLAs Synergies between Tech & Ops for possible automation People, Talent Development. Have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge, collaborative approach. Talent Retention, Effective back up planning and managing team staffing within respective sub functions Motivating and keep the team engaged specially during WFH (Virtual connects) very important Provide constructive and on-going feedback to the direct reports and team members to achieve common goals of DWS/RPM as a whole Stakeholder Management Engage with function wide, DWS India wide initiatives representing /leading the events Collaboration, effective communication with onshore colleagues and key stakeholders of current & any upcoming topics in the team Foster the culture of One Global Team and Partner with the respective sub functions colleagues (FFT) to improve the existing processes within RPM India Ops - Working on Strategic projects and other topics along with the respective functional leads in GRPM Compliance and Control Inculcate Positive growth and open mindset for self, team. Create a professional atmosphere and working culture fostering the values of Team spirit by being a true team player Ensure no policy violation, No Red Flags - Mandatory Courses, ERTA - Personal tradings etc Your skills and experience Exposure to Client reporting, Performance and Investment reporting background, people management experience would be added advantage Understanding of Asset Management Operations preferred not mandatory Knowledge & usage of applications like Aladdin, Bloomberg would be an added advantage Lead, represent the function in different forums, engage with colleagues in Frankfurt etc Accounting/Finance knowledge would be an added advantage Ability to analyze data to determine root cause of problems Good communication and interpersonal skills Ability to take ownership, priorities work and mange time effectively Sound MS Office skills in particular MS Excel & Access Result-oriented, motivate team members, retain top talent and development etc All process related to Employee onboarding until termination etc Ability to work under tight deadlines Team-player and Flexibility in working hours Knowledge of StatPro Added Advantage Generate performance reports based on predefined templates and data sources. Identify and resolve discrepancies in the performance data include net and gross returns of Portfolios and benchmarks, addition of new products and ensuring accuracy and completeness by validating data against source systems. Strong analytical skills to interpret financial and operational data. Ability to work with large datasets and ensure reporting skills. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm
Posted 2 months ago
4.0 - 9.0 years
6 - 11 Lacs
Amethi
Work from Office
1.To coordinate and liaise with PM and Site teams, Subcontractors to plan and monitor the status and progress of the construction works in order to ensure that the Project is delivered on time.2. To update the Project Construction program and status of the program in order to generate monthly reports.3. To prepare and issue program updates as required for internal and client reporting in order to ensure progress is in line with planned objective.4. Interact with senior management to provide detailed program and other detailed information necessary in order to substantiate claims. To establish, update and manage the project schedules with the objective of producing accurate, detailed schedules for current projects. 1. Study the scope of work in consultation with the contractor and understand the timelines. 2. Prepare the baseline program for the project3. Plan site activities by appropriate coordination with client / Sub-contractor/ Vendors / HO and other departments.4.Prepare Back log Report, Critical path analysis, Root cause analysis, look ahead plans and rolling plans.5. Prepare of MIS reports, monthly reports, daily progress reports, cash-flow etc. Project related Software6.Ensure timely generation of bills and their certification7. Ensure Sub-contractor bills are certified in line with client certification.8. Strict monitoring of costs and COS on regular basis and generate periodic cost report.9.Identify areas of risks and slippages in advance and raise alarm signals to enable site management to take corrective action10.Monitor Physical as well as financial progress of the project11.Collate report from Quality, Execution and Safety Teams and send the consolidated report to the management
Posted 2 months ago
5 - 8 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Support with the review and sign off NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Support with the review of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds clients. To ensure all deliverables are timely and accurate Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines. To be knowledgeable with the components of the reports generated by the appropriate platform/s. To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares and replies to cluster/Client/Investor’s queries within 24 hours. Escalates any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked knowledge and understanding of the clients’ agreements, Sets up, monitors, updates and closes all deliverables via the workflow planner Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Being Resilient - Rebounding from setbacks and adversity when facing difficult situations Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Customer Focus - Building strong customer relationships and delivering customer-centric solutions Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals Manages Conflict - Handling conflict situations effectively, with a minimum of noise Interpersonal Savvy - Relating openly and comfortably with diverse groups of people Organizational Savvy - Manoeuvring comfortably through complex policy, process and people-related organisational dynamics
Posted 2 months ago
9 - 14 years
10 - 20 Lacs
Hyderabad
Work from Office
Job Summary Concentrates in driving business growth and the development of talent. Spends time in reviewing and assessing overall team performance. Balances stakeholders by establishing good working relationship with the cluster counterparts and other support groups (e.g. HR, GPT, IT, BAT, etc.) Concentrates in engaging and developing teams and individuals. Expected to perform review of core processes, complex ad hoc work, and all other client requirements, as needed. Provides consistent feedback on accuracy and timeliness of outputs made by their AM teams. Responsible for reviewing and completion of NAV and Financials of the private equity funds that include recording journal entries, monthly/quarterly/annual financials, processing payments, investor notices and various client reporting. Responsible for the review and completion of capital call and distribution workings along with notices and release to respective investors. To facilitate conversion of Private Equity Funds from other accounting applications to Investran/Paxus. To facilitate onboarding new Private Equity Funds in the accounting platform (Investran/Paxus). Monitors overall teams' results and performance based on the KPIs (ex. Quality and Timeliness, Error Report, Increased Productivity and Lowers Overtime, among others). Initiates and facilitates meetings to address overall teams' performance and develop/coach non-performing individuals. To facilitate various accounting and administration processes of complex clients and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures, as needed. (when AM is unable to, depending on capacity). As a supervisor, the Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to their direct reports and their team members (skip level), as needed. Ensures balanced work allocation across their teams and reallocates resources accordingly. Core Responsibilities Responsible for review of Financial Statements with Disclosures and other ad-hoc service requests for complex funds and/or corporate clients. Responsible for the preparation of complex reporting requirements, when necessary. Monitors the timely and accurate deliverables of their teams, and intervene, as necessary. Acquire knowledge to become specialists of their designated clients' requirements and deliverables. Monitors their teams' compliance as they follow procedures and checklists following SSAE and other similar statutory requirements of the clients their teams handle. Provides guidance and coaching to the team in both technical and more on the non-technical aspects of their role. Seeks knowledge and expertise for their own professional development. Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities Monitors the development and assigned trainings of their teams. Monitors and provides support to cluster counterparts escalations and involves the relevant stakeholders. Monitors the agreed timelines of deliverables with the cluster counterparts and provides support for escalations to ensure that their teams carry out the work, as agreed. To be able to effectively communicate and relate with various stakeholders of the team. Maintains and enhances relationships through crucial conversations. Monitors that all client cluster requirements are thoroughly being reviewed and follows standards. To act as an alternate for the Head of Delivery based on business needs which may include cluster client responsibilities, administrative tasks, and team management. Tasks & Duties Cluster Client Delivery Acquires functional knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. Monitors if the team has the needed information, data and supporting documents are received for the review/preparation of the needed requirements. Addresses and escalates issues, as needed. Monitors the consistency and quality of the deliverables within the agreed timeframes of the teams. Provides support (for timelines) and address issues (for quality), as needed. Provide support for the rest of the team and other teams by allotting additional capacity, as needed. At the same time, initiates the request for support needed from other teams. Monitors and communicates the review comments of the team and then follows up to address pending comments for preparers, as needed. To act as first line of escalations for the preparers of any requests not properly actioned by the CS Support team. (e.g. BAT, GPT) Monitors and oversees the interpretation of the requirements of the client and in some instances, does the research and validates in the absence of an Assistant Manager. Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner. Responsible in discussing the details and actions done with the HODs and CDDs. Oversees the quarterly debrief meeting with the cluster to review the team's performance. Then addresses concerns and drives resolutions based on its criticality and complexity. Decides the proper treatment for transactions when differences in points of view arise, and escalate recommendations to appropriate authorities, as needed. Decides on escalated recommendations and if necessary, escalate to SMEs or technical team. Monitors and works with the Assistant Manager to enforce process standards across the teams. Acts as first level of escalation of issues/concerns from the funds assigned to their clusters. Supports Project Managers by functioning as SMEs, coordinating with stakeholders, and allocating resources. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner (of their AM's and SA's). Reviews and pre-approves filed overtime of their team (AM's and SA's). Setups, monitors and updates all deliverables via the workflow planner in a timely manner, as needed. Monitors and ensures the completeness and accuracy of all deliverables via the workflow planner in a timely manner. Analyses and proactively manages team capacity deliverables by allocating needed resources/support. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Monitors relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Monitors reported breaches, complaints or errors to appropriate authorities are acted upon in a timely manner. Acquires knowledge of risk factors and potential breach. Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner. Responsible in discussing the details and actions done with the HODs and CDDs. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalate any other work-related issues/concerns to the appropriate authorities and acted on in a timely manner. Participate in interviews, as needed. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Resourcefulness - Securing and deploying resources effectively and efficiently. Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders. Courage - Stepping up to address difficult issues, saying what needs to be said. Develops Talent - Developing people to meet both their career goals and the organisation's goals. Builds Networks - Effectively building formal and informal relationship networks inside and outside the organisation. Drives Results - Consistently achieving results, even under tough circumstances. Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Persuades - Using compelling arguments to gain the support and commitment of others. Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Business Insight - Applying knowledge of business and the marketplace to advance the organisation's goals. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Decision Quality - Making good and timely decisions that keep the organisation moving forward.
Posted 2 months ago
9 - 14 years
10 - 20 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to the cluster clients for funds clients allocated to you and your team. Main person who is accountable, has ownership of deliverables. Concentrates in engaging and developing teams and individuals. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by their team Responsible in assisting in the review and/or preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, monthly/quarterly/annual financials, processing payments, investor notices and various client reporting. Responsible in assisting in the review and/or preparation and completion of capital call and distribution workings along with notices and release to respective investors. To facilitate and assist with conversion of Private Equity Funds from other accounting applications to Investran. To facilitate and assist with onboarding new Private Equity Funds in the accounting platform (Investran/Paxus). This entails assisting in the review and/or preparation of all/and complex reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. Spends most of the time in driving results based on the KPIs (ex. Quality and Timeliness, Error Report, Increased Productivity and Lowers Overtime, among others) and optimizing the work performance of the team. To facilitate and assist various accounting and administration processes of complex clients and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. As a supervisor, the Assistant Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to team members. Core Responsibilities Responsible for review of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for complex funds and/or corporate clients. Responsible for the preparation of complex reporting requirements, when necessary. Manages and ensures the timely and accurate deliverables of the team. Acquire knowledge to become specialists of their designated clients' requirements and deliverables. Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements of the clients they handle. Provides guidance and coaching to the team in both technical and non-technical aspects of their role. Seeks knowledge and expertise for their own professional development. Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities. Directly liaises with the cluster counterparts of upcoming deliverables and the progress thereof, queries and other dependencies to carry out the work. To be able to effectively communicate and relate with the various stakeholders of the team. Submits cluster client requirements after thoroughly being reviewed. To act as an alternate for Managers based on business needs which may include cluster client responsibilities, administrative tasks, and team management. Tasks & Duties Cluster Client Delivery Acquires and shares specialized knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. Confirms that the complete information, data and supporting documents are received for the review/preparation of the needed requirements, then escalates and requests from the cluster counterparts any missing information. Ensures the delivery of consistent and quality information within the agreed timeframes of the team. Coordinates with the cluster the deadlines (and any changes) of deliverables then plans and assigns the workload within the team. Facilitate the request for support from peers, as needed. Prepare (if needed), completely review, and ensure the quality of the assigned clients’ deliverables within the agreed timelines. To be knowledgeable with the components of the reports generated by the appropriate platform/s, when necessary. Reviews the reports generated by the team. To be able to review outputs and all other deliverables prepared. Monitors all review comments for all clients have been addressed. Monitors that their team takes full ownership and replies to cluster/Client/Investor’s queries within 24 hours. Addresses any job-related issues and concerns in a timely manner and escalates to the appropriate authorities, as needed. Communicates review comments to the team and then follows up to address pending comments for preparers. Monitors and oversees the interpretation of the requirements of the client and in some instances, does the research and validates in the absence of an Accountant. Drafts error reports/compliance cases by collecting information on the root cause then proposes the corrective actions and preventive measures in a timely manner. Gathers and organizes the information needed for the quarterly debrief meeting with the cluster to review the team's performance. This includes consolidating review comments and action points to watch out for the following quarter. Decides the proper treatment for transactions when differences in points of view arise, and escalate recommendations to appropriate authorities, as needed. Decides on escalated recommendations and if necessary, escalate to SMEs/Manager or technical team. Standardizes and optimizes the efficiency of the process of their funds. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner (of their SA's). Reviews and pre-approves filed overtime of their team (SA's). Sets up, monitors and updates all deliverables via the workflow planner in a timely manner. Oversees the accuracy and completeness of the workflow planner for the team. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Champions compliance by ensuring relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Report any breaches, complaints, or errors to appropriate authorities in a timely manner. Acquires knowledge of risk factors and potential breach. Monitors and oversees drafts reports and compliance cases with root cause information. In the absence of a Senior Accountant, will draft the error reports/compliance cases, corrective actions and preventive measures based on collected root cause information in a timely manner. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalate any other work-related issues and concerns to the appropriate authorities in a timely manner. Participate in interviews, as needed. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Drives Results - Consistently achieving results, even under tough circumstances. Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Directs Work - Providing direction, delegating, and removing obstacles to get work done. Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Resourcefulness - Securing and deploying resources effectively and efficiently. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Courage - Stepping up to address difficult issues, saying what needs to be said. Develops Talent - Developing people to meet both their career goals and the organisation's goals. Persuades - Using compelling arguments to gain the support and commitment of others. Business Insight - Applying knowledge of business and the marketplace to advance the organisation's goals. Builds Networks - Effectively building formal and informal relationship networks inside and outside the organisation. Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders. Decision Quality - Making good and timely decisions that keep the organisation moving forward.
Posted 2 months ago
8 - 12 years
1 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Determining financials by collecting operational data/reports, whilst conducting analysis and reconciling transactions Cash Management:Process JE's, Bank upload journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations. Responsible for general ledger processes including Monthly, quarterly, half yearly and year-end closing, journalizing, etc Intercompany Accounting:Intercompany Account Reconciliation which involves recording & reconciliation of transactions, also includes assuring that transactional relationships between the entities are in balance. Performing Netting and settlement of IC transactions Fixed Asset Accounting:Perform and complete Capitalization requests, additions, transfers and disposals, perform depreciation runs, roll forwards, perform reconciliations and provide sudit support etc. Review P&L accounts errors, omissions, or inconsistencies and managing the preparation of all reports. Master Data Management:Receive and validate and maintain master data requests and prepare reports. Identify improvement projects, including automation, simplifications, and enhanced controls.The Financial Tracking and Reporting team focuses on providing the financial controls and reporting in order to effectively manage CFM activities. This includes providing project-level cost and expense reporting, invoice generation and tracking, project financial tracking, reporting and analytics. The role requires a good understanding of general ledger, balance sheet, statutory reporting, client reporting, fund reporting, Financial Planning & Analysis (FPNA), budgeting and forecasting. What are we looking for? Qualifications: Minimum 6 8 years of Record to Report experience in Finance & Accounting function CA Intermediate pass candidates :5 - 8 years of experience BPO experience will be an added advantage but not mandatory. Minimum Bachelor's degree in Finance Accounting or MBA FinannceSystem & applications Experience working in SAP ERP,Blackline & Other Technologies would be preferred and added advantage. Sound knowledge of MS Excel & word. Having advanced Excel knowledge would be an added advantage.Communication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent in communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing with client Reconciliations SME and 3rdparties involved and can raise timely and accurate queries Roles and Responsibilities: Understanding of various account reconciliations (Bank / Balance sheet / GL account/Store accounts) on a frequency level of daily/weekly/monthly Perform variance analysis and provide reason codes for open items Perform month end closing as per the agreed schedule Work on open items resolutions received, raise appropriate queries if required to clients and 3rdparties Prepare and post journals with prior approvals from clients/team leads Achieve 100% accuracy & productivity for activities in scope. Perform quality check for reconciliation, queries raised to the client or 3rd parties and share the results with SME. Interact with client SMEs, Lead for daily work and process related issues and work on open items resolutions received, raise appropriate queries if required to clients and 3rd parties Must possess good communication skills both e-mail and oral Participate in the weekly/daily calls with Client SMEs and ensure timely action on pending action items. Generate lean ideas and provide inputs to process leads for improvement opportunities. Generate lean ideas and process improvements and deliver improved process controls, productivity, and accuracy. Qualification Any Graduation
Posted 2 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.The Financial Tracking and Reporting team focuses on providing the financial controls and reporting in order to effectively manage CFM activities. This includes providing project-level cost and expense reporting, invoice generation and tracking, project financial tracking, reporting and analytics. The role requires a good understanding of general ledger, balance sheet, statutory reporting, client reporting, fund reporting, Financial Planning & Analysis (FPNA), budgeting and forecasting. What are we looking for? Hiring for Project LeapHiring for Project Leap Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom
Posted 2 months ago
5 - 8 years
7 - 10 Lacs
Pune
Work from Office
Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.The Financial Tracking and Reporting team focuses on providing the financial controls and reporting in order to effectively manage CFM activities. This includes providing project-level cost and expense reporting, invoice generation and tracking, project financial tracking, reporting and analytics. The role requires a good understanding of general ledger, balance sheet, statutory reporting, client reporting, fund reporting, Financial Planning & Analysis (FPNA), budgeting and forecasting. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 2 months ago
5 - 10 years
11 - 13 Lacs
Bengaluru
Work from Office
The Apex Group is a global financial services provider with 3,500 staff across 40+ offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do. Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive. Job specification Performs Fund Accounting/Property Accounting related activities of Real Estate Funds/Properties. Performs Net Assets Value calculations and Financials of the Real Estate Funds / Properties for verity of client needs as well as different fund structures. Perform, review and sign off Management Accounts and various client reporting that include booking journal entries/accruals/adjustments and various fund level fee calculations. Perform, review and sign off Interim/Annual NAV packs/Financials for Real Estate Funds/Properties including the consolidated accounts/financials for SPVs and Properties. Perform/review Fund/Property/Lease set-up, Accounts Payable and Accounts Receivable related activities in accounting platform (Yardi). Verifies complex fund transactions, audit comments within scheduled timeframes and resolves exceptions on a timely basis. Ensure that you comply with all controls, checklists and general company policies. Collection/verification of relevant information for Fund/Property/Lease set-up and to facilitate the Net Assets Value calculation and preparation of NAV pack. Prepare Cash/Position/Market Value/Inter-company Reconciliations. Ensure all scheduled work is completed by agreed deadlines and flag any service delivery issues to Management as early as possible. Identify and implement process improvement techniques to improve the process efficiency and team productivity. Handle migration of Real Estate Funds from onshore location independently and ensure SLA targets are met. Manage end execute conversion of Real Estate Funds from other accounting applications to Yardi. Managing the client relationships for the Funds and individually handle the deliverable requirements on daily/weekly/monthly/Quarterly basis. Liaising with Onshore team, clients and Auditors on various requirements and ensure all supports are provided to the auditors to get the financials approved on the agreed timeline. Support operations on projects related to Automations / Work migrations / Conversions etc. Skills Required Experience working in Fund Accounting, Property Accounting, NAV calculation and Financial Statement preparation of Real Estate Funds. Experience in Transition of Real Estate Funds from onshore locations. Worked on on-boarding new clients and develop reporting templates for the clients Good Experience in handling the client relationships and should be good in written and oral communication. Good conceptual knowledge in accounting principles and financial statement preparation. Experience in handling audit requirements and ad hoc client requirements in Real Estate Fund accounting. Good experience working on Yardi Voyager, MS Office and Macro enabled workbooks. Relevant Experience - Minimum 5 years of experience preferably into Real Estate Fund Accounting and Property Accounting. Post graduate in Commerce, MBA Finance, CA/CMA/CFA
Posted 2 months ago
3 - 6 years
7 - 11 Lacs
Mumbai
Work from Office
As a Fund Services member within the JP Morgan Fund Services Trades Team, you will play a crucial role in managing trade capture, validation, and review of trades recorded in accounting books. This leads to the correct valuation of our mutual fund clients. You will take direct responsibility for the production, review, and delivery of activities related to regulatory requirements and client reporting, among other tasks. This role involves active participation in the production and review from a detailed and quality perspective of both NAV impacting activities and regulatory reports. Job Responsibilities Prepare daily activities according to SOPs and within agreed client deadlines and SLAs. Self-review activities before handing them over to the reviewer. Analyze and raise queries on client accounting records, escalating potential issues as needed. Escalate concerns about anomalies that may lead to audit findings for clients. Assist in resolving team queries and act as a reference point for junior members on technical, accounting, and audit matters. Liaise with partner sites for external deliveries and communicate status effectively and promptly to local management and partner sites. Interact with stakeholders to address any accounting-related queries that arise. Required qualifications, capabilities and skills Possess over 3 years of experience in managing Fund Services, enhancing recruitment strategies to align with business needs. Hold a background in Finance/Accounting/Trade capture/Reconciliation, adding value to recruitment efforts. Work effectively within a team and establish key internal relationships. Demonstrate strong analytical and prioritization skills, with the ability to make informed judgments. Exhibit knowledge and understanding of Mutual Funds and NAV. Focus on risk management, control, and adherence to procedures. Thrive under pressure while maintaining efficiency and self-motivation.
Posted 2 months ago
1 - 3 years
2 - 4 Lacs
Bengaluru
Work from Office
We’re hiring a Digital Marketing Manager with hands-on experience in Google Search & eCommerce ads, Meta D2C campaigns, CRO and social media management. If you’re data-driven, creative, and can work under pressure & deadlines - Apply Required Candidate profile Conversion Rate optimization (CRO) Google Ads (Search, Display & Shopping) Meta Ads (Lead Gen & D2C Sales) Social Media Management (Instagram, Facebook, LinkedIn) Pixel setup & conversion tracking
Posted 2 months ago
8 - 10 years
4 - 9 Lacs
Bengaluru
Work from Office
Lead day-to-day call center operations, ensuring accurate, efficient service delivery in alignment with client SLAs and campaign expectations Collaborate cross-functionally with quality, training, workforce, recruitment, and IT teams to execute strategies that drive operational and performance outcomes Monitor team performance and real-time metrics (e.g, service levels, adherence, FCR, transfer rates), and lead coaching, feedback, and escalation processes to optimize results Maintain technology uptime and reliability by coordinating with IT and system support teams on CRM platforms, telephony systems, and contact center tools Produce accurate performance reports, summaries, and presentations, supporting internal reviews and client reporting with professionalism and insight Track and analyze KPIs regularly, identifying trends, performance gaps, and process inefficiencies; implement timely corrective actions to stay on target Serve as the main liaison with the client, ensuring expectations are understood, communicated effectively to teams, and operationalized consistently Stay current with industry regulations and technology trends to inform process improvements and ensure compliance in a regulated financial services environment Participate in key client engagements, including MBRs, calibration sessions, and operational reviews, ensuring follow-through on commitments and continuous improvement Promote a culture of inclusion, equity, and respect, upholding diversity across gender, caste, religion, and backgrounds while fostering a collaborative team environment
Posted 2 months ago
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