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2.0 - 3.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Key Responsibilities : Understand Diverse Industries and Articulate Business Value : - Gain comprehensive knowledge of clients. - Clearly communicate the benefits of self-service solutions to business users. Capture and Update Sales Opportunities : - Track and manage opportunities throughout the sales funnel. - Ensure accurate and timely updates in the sales pipeline. Build and Maintain Strong Customer Relationships : - Foster strong, long-term relationships with customers. - Enhance customer satisfaction through proactive engagement and support. Align Solutions with Customer Objectives : - Match customer business goals with appropriate self-service solutions. - Demonstrate how these solutions deliver tangible value to the customer. Conduct Opportunity Risk Assessments and Forecasting : - Evaluate potential risks and opportunities. - Provide accurate sales forecasts to guide strategic planning. Develop and Present Professional Materials: - Create detailed account and customer opportunity plans. - Prepare and deliver high-quality presentations and proposals. Coordinate Resources for Pre-sales and Post-sales Activities : - Ensure all pre-sales, installation, and service activities are completed on time. - Maintain superior quality in all customer interactions and follow-ups. Maintain a High Degree of Customer Orientation : - Exhibit exceptional customer service skills. - Own and resolve customer issues, leveraging internal systems for effective problem-solving.
Posted 2 months ago
3.0 - 8.0 years
7 - 10 Lacs
Chennai, Bengaluru, Delhi / NCR
Work from Office
Reporting to: Sales Head Key responsibilities & duties:- We are seeking a dynamic Partnership Manager to join our team, where you'll be instrumental in expanding our network and enhancing our offerings through strategic partnerships.- In this role, you'll manage existing relationships, develop new partnerships, and oversee the integration and execution of partnership strategies.- Your efforts will directly contribute to our growth and customer satisfaction.- Ideal candidates will have a proven track record in partnership management, exceptional negotiation skills, and a keen commercial awareness to identify and develop opportunities into successful collaborations. Responsibilities: - Manage and build on existing partner relationships. - Collaborate with sales, product, marketing, and development teams to develop partnership strategies. - Develop a scalable model for formalizing partnerships. - Identify, develop relationships, and negotiate deals with new partners. - Take ownership of partnership reporting and performance. - Ensure partnerships deliver on promises to customers. Requirements and skills: - Demonstrable track record of negotiating and closing partnership deals. - Experience building partner programs. - Strong commercial awareness with the ability to identify and develop opportunities. - Excellent verbal and written communication skills. - Bonus: Experience in recruitment software, applicant tracking systems, or related industries. - Proven track record as a sales professional in a software environment.
Posted 2 months ago
4.0 - 8.0 years
7 - 11 Lacs
Noida, Hyderabad
Work from Office
Job Purpose : - The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally Job Description : - Client Relationship Management : Penetrating the given account & continue to engage and spread awareness via regularly meeting the client with or without Superior and enhance the engagement further. Building and maintaining strong, long- lasting customer relationships - Market Research : Collect Intelligence on the clients, their market, competitors & industry - Account Management : Smooth & Timely Delivery of all requirements (project/report/escalations/minutes/meeting) to clients and manages client Satisfaction. - Delivery Management : requirement gathering, summarizing, clarifying queries, timely submission & follow up on closure - Track Contract signing, Agreement receipt & overdue collections etc. - Submit Periodic Report : Submit Weekly Reports & Dashboard: Overdue Payments and Collection - Works alongside business leaders in closing sales by building rapport with existing accounts; explaining product and service capabilities; overcoming objections; preparing contracts. - Contributes information to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account - Operating as the lead point of contact for any and all matters specific to assigned account - Liaise with cross-functional internal teams (including Technology, SEO, Social Media, Content Teams etc.) to improve the entire Account Management process. - This position may require occasional travel - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors in the respective account Qualifications : - Bachelor's Degree in any field. (B Tech in Computer Science or equivalent preferred) - MBA or other management qualification (Regular MBA preferred) Experience Required : - Proven relevant work experience as Account manager [in International / Domestic domain] of at least 2+ years. - Should have in depth knowledge of IT Services or SAAS Product Delivery Account Management OR in Digital Marketing client management with thorough understanding of IT services like web development, mobile application development, digital marketing etc. Skills and Abilities Sought : - Knowledge MS Office (MS Excel in particular) - Understanding of Account performance metrics - Excellent communication and organizational skills - Business acumen with a problem-solving attitude - Presentation Skills Competencies - Integrity and sincerity - Accountability - Proactive: Takes initiative - Out of box thinker - Attention to detail - Building Partnerships - Building trust - Agile in nature and must have customer centric approach
Posted 2 months ago
0.0 - 3.0 years
1 - 5 Lacs
Mumbai, Bengaluru, Delhi / NCR
Work from Office
Implementation Associate - Customer Success Passionate about 'customer obsession'? We live and breathe it! If you're a curious soul ready to roll up your sleeves and solve customer challenges, we have a treat for you! We're after hardworking, high-energy, and innovative folks who thrive on teaming with enterprise clients to crack those tough nuts. Join us and be part of a team dedicated to delivering outstanding customer experiences! Location - Bangalore/ Delhi NCR/ Mumbai Roles and Responsibilities: - Handling end-to-end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry. - Understanding of software architecture and configuration of the product to match customer requirements. - Working with Master data, assisting with service requests, and troubleshooting problems with data. - Client Interaction- Handle clients and communicate client's requirements to internal teams. - Coordinate with respective stakeholders and provide technical assistance to clients within SLA. - Helping customers generate reports and offering thorough expertise to customers on the product and its usage. - Document the client's requirements and get a sign-off. - Quality check of deliverables and conduct UAT with the client and get sign-off. - Ensure the user's adoption post-go-live and share a regular update with the client. Requirements : - Excellent communication skills (Written and Verbal), strong documentation skills - Computer and mobile-savvy with moderate knowledge of MS Excel. - Understanding of the FMCG business model. - Willingness and eagerness to work in a high-pressure fast-growing start-up environment - Experience in SaaS Product Onboarding and support will be an added advantage. What is it like to work with Our Customer Success team? - The Mantra of getting ahead is getting a kick out of everything you do! - Spreading our wings overseas. - Work with highly ambitious, and result-oriented people from across the globe. - Own and develop your own strategies and Fly with them!! - Be a pillar of a fast-paced high-growth business that gives you the opportunity to manage projects for Fortune 500 companies and other enterprise clients across the globe. - Become the key consultant and get an in-depth insight into the vertical by becoming an expert in the Vertical. - Drive business outcomes by helping customers shift to mobile first technologies, and impact the lives of numerous people. Why Mobisy? - We are happy Souls, working together and having each other's back! People, Product and Profit is our motto. - Fly beyond your imagination as we believe in giving wings to your passion. - No Kinder-garden, We fall, We learn and we stick together like a chewing-gum. - We trust in our association and allow free rein to our employees. To act and explore themselves while delivering the best and sustainable results. - We celebrate success hard and failures harder, It's always a Collective success or Collective failure. We enjoy our learnings more with a sip of our poison;) - Have Buddies, Mentors But be your own boss. It goes hand in hand. - Know your people, Talk, Chat, learn and Share - have access anytime to reach anyone in the family. - Stay Quiet - Stay Foolish. We are courageous people who speak and do right things keeping in heart to serve best to our clients and our company. - We believe in rolling our sleeves up, getting our hands dirty, dreaming and achieving together. What Will you get while working with Mobisy? - We give importance to your health at Mobisy and Cover you with right Healthcare Benefits - Family first, Enjoy the Maternity and Paternity leave. - Break -Up with your work is much needed, Enjoy 21 annual paid leaves :) - Happy Tummy, Happy Me - by providing meals on the house in our own in-house Cafeeteria. What will you not get? - We hate login - logout, du-ah we not at school! - We are not spoon-feeders, All we have are the crazy ones who carve their own paths. - Yes Mam - No Mam! - No Blame Games!!!
Posted 2 months ago
1.0 - 4.0 years
2 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
- The ISM will be responsible for identifying, pursuing, and developing new business opportunities within the edtech space in Mumbai. - The role involves building and maintaining strong relationships with potential clients as well as working closely with the marketing team to identify emerging market trends, develop marketing strategies, and promote the uFaber brand. - The Business Development Manager must also have strong negotiation and closing skills and be able to lead presentations and demonstrations of our services. Job location : Mumbai/WFH Designation : BDE/ISM Experience : 1 to 4 years Qualifications : - Experience in B2C sales, business development - Proven track record of meeting or exceeding sales goals - Strong communication, negotiation, and presentation skills - Ability to work independently as well as with cross-functional teams - Bachelor's degree in Business, Marketing, or related field - Fluent in English and Hindi - Team handling experience is a plus Immediate joiners preferred
Posted 2 months ago
0.0 - 3.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Position - Customer Success Manager : The Customer Success Manager will be responsible for driving renewals of our customers and ensuring that they derive maximum value from the use of Simplotel. To achieve this, the account manager will interact regularly with the clients and build a strong lasting relationship and drive improvements to the customer's usage of Simplotel and drive adoption of new features that help customers. Responsibilities : - Drive renewals and upselling for Simplotel. - Be in touch with our customers, analyse opportunities for improvement, and convince the customers to adopt such suggestions. - Build and maintain strong long-lasting relationships. - Understand various analytics of our customers, craft and implement strategies to grow it. - Deliver metrics and analysis to customers to ensure that they understand the value of our platform - Run Google Ad Campaigns and come up with SEO strategies for our customers. - Manage schedule and prioritize well, in order to meet deadlines Skills required : - 0 - 3 years of Account Management or other customer facing experience. - Graduate degree in Engineering, Business or Hotel Management. MBA a plus. - Excellent written and verbal communication skills. Ability to convince internal stakeholders and customers. - Strong analytics skills and good knowledge of Excel. - Ability to work in cross functional teams. - Experience in delivering client-focused solutions based on customer needs - Excellent listening, negotiation and presentation skills - Ability to prioritize among competing tasks - Keen attention to detail and adherence to deadlines. - Knowledge of e-commerce, Web analytics & SEO is a plus.
Posted 2 months ago
1.0 - 6.0 years
3 - 7 Lacs
Hyderabad
Work from Office
What will you do ? - Take complete ownership for a group of students including course and country evaluation, onboarding, detailed counselling, regular follow-ups and manage the overall responsibility of the students assigned - Develop a deep understanding of the university admissions process, application and intake cycle. - Create a trusted relationship with students virtually as their Coach for any guidance related to University admissions and catering to their preliminary eligibility(GRE,GMAT) and language skills(IELTS,TOEFL etc..) as well - Review the progress of every student application on an ongoing basis to understand the current level of performance and perform the bottleneck check with different teams. - Build cross-discipline relationships in the organization, partnering closely with the Growth team, Student Counsellors, Key Account Managers, Loan counsellors, Test prep and other support functions while providing feedback and insights. - Execute the Post-offer management process alongside the deposits and ensure timely coordination with the Visa team. - Implement the nuance of sale strategies and ensure that the number of targets are met throughout the intake cycles. What will you need ? - Graduate/MBA in the field of business/management/psychology with a minimum of 1 year of experience. - Proven experience in student counselling, preferably in an international education environment. - Strong understanding of different study abroad programs, universities and global education systems. - Exemplary sales and negotiation skills while having a student-first approach. - Possess strong research skills - Ability to present, persuade and communicate effectively - oral and written. - Comfortable juggling multiple projects and working on tight deadlines. What will you get ? - Industry-best perks - Phenomenal work environment, with massive ownership and growth opportunities - Opportunity to work on cutting-edge technologies, and lead teams in the future - Access to a world-class mentorship network - Opportunity to create a massive and direct impact in the lives of students making the biggest decision of their lives to pursue higher education abroad
Posted 2 months ago
1.0 - 3.0 years
1 - 5 Lacs
Lucknow
Work from Office
Our Vision: Our vision is to achieve perfection, skill and accuracy in everything we do. What started as a small family business in 1972, Taxmann has become a technology-oriented Publishing/Product company with independent Research & Editorial, Production, Sales & Marketing, and Technology divisions. These four functions went on to become the backbone of Taxmann. Our Mission: 'Spearheading the pursuit of expertise and authenticity' Our mission at Taxmann is to provide the most authentic and fastest information reporting. We are proud to call ourselves the #1 source for everything on Tax & Corporate Laws of India, with the domain knowledge of more than 60 years and trust given by more than 500k legal professionals nationwide. : Roles & Responsibilities : 1. Sales Target Achievement : - Achieving monthly, quarterly, and annual sales targets. - Increasing market share within the assigned territory. - Monitoring and analyzing sales performance to identify growth opportunities. 2. Team Management : - Leading, mentoring, and motivating the sales team to achieve individual and team targets. - Conducting regular team meetings to review performance and plan strategies. - Identifying training needs and ensuring the team is well-equipped to handle market challenges. 3. Market Expansion : - Identifying new market opportunities and expanding the customer base. - Developing relationships with schools, colleges, libraries, bookshops, and professional organizations. - Launching new products and ensuring effective promotion and distribution. 4. Customer Relationship Management : - Maintaining strong relationships with key accounts, trade partners, and institutions. - Addressing customer queries and ensuring high satisfaction levels. - Collecting and analyzing customer feedback to enhance product offerings and services. 5. Distribution and Logistics : - Ensuring optimal stock availability and timely delivery of products. - Collaborating with distributors and retailers for seamless operations. - Monitoring inventory levels and ensuring proper order replenishment. 6. Promotional Activities : - Organizing and participating in book fairs, seminars, and workshops. - Planning and executing promotional campaigns to increase product visibility. - Collaborating with marketing teams for area-specific initiatives. 7. Data Analysis and Reporting : - Analyzing sales trends and preparing detailed reports on performance. - Monitoring competitor activities and suggesting strategies to counter them. - Reporting to higher management with actionable insights and recommendations. 8. Compliance and Administration : - Ensuring adherence to company policies and standards. - Managing budgets for area operations and promotional activities. - Keeping up-to-date with industry trends and regulatory requirements. Required Skills : - Good communication skills - Total experience (Year wise) : atleast 6 months work experience - Experience Work wise in capacity of : Customer Support - Always Maintain Good Telephone, live chat & email Etiquettes
Posted 2 months ago
1.0 - 2.0 years
2 - 5 Lacs
Pune
Work from Office
As a Customer Success Associate at Sekel Technologies Private Limited, you will play a crucial role in ensuring our customers' success and satisfaction with our SAAS-based products. You will be the primary point of contact for customers, providing them with guidance, support, and solutions to maximize the value they receive from our products. You will collaborate closely with our sales, product development, and support teams to drive customer retention and growth. Responsibilities: Customer Onboarding : Assist new customers with the onboarding process, helping them get started with our products, and ensuring a smooth transition. Product Training : Conduct product training sessions to educate customers on how to use our SAAS solutions effectively and efficiently. Account Management : Build and maintain strong, long-lasting customer relationships by understanding their needs, challenges, and goals. Serve as a trusted advisor to customers. Issue Resolution : Address customer inquiries, troubleshoot technical issues, and coordinate with the technical support team to ensure timely resolution. Feedback Gathering : Actively collect customer feedback and insights to provide valuable input to the product development team for continuous improvement. Renewal Management : Monitor customer accounts and proactively engage with customers to ensure renewals and upsell opportunities are identified and pursued. Customer Success Plans : Develop and implement customer success plans tailored to each customer's unique objectives, ensuring they achieve their desired outcomes. Documentation : Maintain comprehensive records of customer interactions, feedback, and issues in the CRM system. Communication : Keep customers informed about product updates, new features, and best practices through regular communication. Reporting : Generate and analyze customer success metrics and reports to track progress and identify areas for improvement. Qualifications : - 1-3 years of experience in SAAS/Product company - Bachelor's degree in a related field or equivalent work experience. - Proven experience in customer success, account management, or a similar customer-facing role. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Familiarity with SAAS products and technology. - Ability to work independently and as part of a collaborative team. - Exceptional organizational and time management skills. - Customer-focused mindset with a passion for helping others succeed.
Posted 2 months ago
3.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Position Overview: We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships. Responsibilities: - Customer Onboarding: Lead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively. - Relationship Management: Build and maintain strong relationships with customers, serving as their trusted advisor and advocate within the company. - Proactive Engagement: Regularly check in with customers to understand their needs, address concerns, and provide updates on new features or best practices. - Value Realization: Help customers measure and realize the value of our solutions, guiding them to achieve their business goals. - Issue Resolution: Identify and address any issues or challenges customers may face, collaborating with internal teams to ensure timely resolutions. - Feedback Loop: Gather customer feedback and insights to inform product development and improvement initiatives. - Training and Support: Provide training and support to customers, enabling them to use our solutions effectively and independently. - Reporting: Monitor customer health metrics and provide regular reports on customer satisfaction, engagement, and retention. Qualifications: - Experience: Experience in customer success, account management, or a related field, preferably within the technology or SaaS industry. - Education: Bachelor's degree in Business, Marketing, or a related field. - Technical Skills: Familiarity with cloud technologies and the ability to understand technical concepts related to our solutions. - Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and trust with customers. - Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proactive approach to addressing customer needs. - Team Player: Ability to collaborate effectively with cross-functional teams, including sales, support, and product management. - Customer-focused: A genuine passion for helping customers succeed and a commitment to delivering exceptional service. What We Offer: - The opportunity to make a significant impact on customer satisfaction and retention within a high-growth startup. - Compensation: Competitive (Based on Experience) + Performance-Based Incentives + Equity. - Competitive compensation package with performance-based incentives and equity options. - A collaborative and innovative work environment that fosters creativity and professional development. - Career growth and development opportunities as the company expands. - Employment Type: fulltime
Posted 2 months ago
0.0 - 2.0 years
3 - 6 Lacs
Noida
Work from Office
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. - Ensure the correct products and services are delivered to customers in a timely manner. - Compiling reports on account progress, goals, and forecasts for account teams and stakeholders. - Serve as the link of communication between key customers and internal teams - Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Posted 2 months ago
4.0 - 9.0 years
5 - 9 Lacs
Gurugram
Work from Office
Working Days - 5.5 (Alternate Saturdays and all Sundays off) Work Timings - 10 AM to 7 PM Roles and Responsibilities : 1. Coordinating between different departments internally and externally and delivering services committed to clients on time with quality. 2. Following operations function stringently as per SOPs. 3. Visiting and coordinating with clients to solve all the day to day operational queries of the company. 4. Plan day to day activities to complete assignments within the deadline. 5. Responsible for Client Satisfaction to high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancement 6. Managing post booking customer services till delivery/possession stage. 7. Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of document. 8. Responsible for all the operational works 9. Handle Face to Face client interaction. 10. Resolving customer complaints or queries brought to your attention. 11. Keep record of interactions with clients in the CRM software. 12. Create plans to address clients- business needs. 13. Schedule regular meetings with clients to ensure they are satisfied. 14. Act as point of contact for complaints and escalate issues as appropriate. 15. Ensure both the company and clients adhere to contract terms 16. Ensure timely issue resolution by taking required steps thereby avoiding any escalations Skillsets Required : 1 Good problem - solving skills. 2 Should be good with Microsoft Excel knowledge. 3 Presentable, self - motivated and high confidence level. 4 Real Estate Exp preferable 5 Strong communication skills. 6 High service orientation. 7 Computer literacy. 8 Reliable and self-motivated.
Posted 2 months ago
1.0 - 3.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Experience : 1-3years of Ed-tech sales (K9 & K12 preferred) Telugu Mandatory - We are seeking a dynamic and results-driven Business Development Associate to join our sales team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining client relationships, and achieving sales targets. This role requires strong sales and interpersonal skills, a deep understanding of our industry and products, and the ability to lead a sales team effectively. Key Responsibility : Identify and Prospect New Business : Research and identify potential clients and markets and develop strategies to approach them. Generate leads and initiate contact. Build and Maintain Client Relationships : Foster strong relationships with existing clients and understand their needs. Provide excellent customer service to maintain long-term partnerships. Achieve Sales Targets : Develop and implement sales strategies to meet or exceed revenue and sales goals. Track and report progress on a regular basis. Negotiate and Close Deals : Effectively negotiate terms and conditions, close sales, and secure contracts with clients. Ensure all agreements align with company policies and standards. Market Analysis : informed about industry trends, competitor activities, and market changes. Use this knowledge to adjust sales strategies and product offerings. Sales Team Leadership : If applicable, lead and mentor a sales team, providing guidance and support to help them achieve their targets. Product Knowledge : Maintain a deep understanding of the company's products or services and communicate their value effectively to clients. Qualifications : - Bachelor's degree in business, marketing, or a related field (MBA is a plus). - Proven track record of achieving sales targets and building client relationships. - Strong negotiation and communication skills. - Experience in B2C sales, preferably in Edtech Industry. - Knowledge of Edtech industry and the ability to adapt to market changes. - Leadership skills (if managing a team). - Proficiency in CRM software and Microsoft Office suite. - Highly motivated, results-oriented, and self-driven. - Willingness to travel for client meetings and business development opportunities. Benefits : - Competitive salary and performance-based bonuses. - Health, dental, and retirement benefits. - Professional development opportunities. - Company car or travel allowance. - Other specific benefits.
Posted 2 months ago
1.0 - 6.0 years
7 - 10 Lacs
Mumbai
Work from Office
Position Overview : As a Sales Specialist, you will be responsible for driving sales and revenue growth by engaging with potential clients, understanding their needs, and providing suitable solutions. You will play a crucial role in expanding our customer base and maintaining strong client relationships. Key Responsibilities : - Conduct outbound and inbound sales calls to potential and existing customers. - Understand customer needs and offer appropriate products or services. - Achieve and exceed sales targets on a consistent basis. - Build and maintain strong relationships with clients to ensure customer satisfaction and retention. - Provide detailed and accurate sales forecasts and reports. - Collaborate with the sales team and other departments to ensure seamless customer service. - Stay updated with product knowledge, industry trends, and competitors' offerings. Qualifications : - Minimum of 1 year of experience in sales, preferably in a BPO or call center environment. - Strong understanding of the US market and customers. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proven track record of meeting and exceeding sales targets. - Proficient in using CRM software and other sales tools. - Strong problem-solving skills and a customer-centric approach. Additional Requirements : - Flexibility to work in US time zones. - Strong organizational and time management skills. - High level of self-motivation and a strong work ethic. - Ability to work independently as well as part of a team. Benefits : - Competitive salary as per industry norms. - Performance-based incentives and bonuses. - Comprehensive training and development programs. - Opportunity for career advancement within the company. - Supportive and collaborative work environment. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
8.0 - 13.0 years
5 - 8 Lacs
Gurugram
Work from Office
Job Description: Core Competencies (Mandatory): - Drive sales and renewals for existing accounts in own scope securing pipeline, new revenue opportunities and maintain customer relationships. Key Account Specialist: - Generate sales among client accounts, including upselling and cross-selling. - Serving as a primary point of contact for escalated issues, providing timely and effective resolution to maintain high customer satisfaction. - Develops and maintains long-term relationships with accounts. - Makes sure clients receive requested- products and- services in a timely fashion. - Must have previous- experience- in- selling- SaaS based solutions- to- the clients in Retail/FMCG- Sector - Experience in managing Analytics & AI based services. - Core competencies should include presentation skills, pitching SaaS based solution to senior managers and Proposal Development/Writing. - Identifying client requirement and ability to match client need with suitable product offering. - The candidates will be required to manage client expectations, service level requests, new business requirements and relationship management. Client Relationship Management & Business Growth: - The Account Manager will be required to onboard and manage customer delivery months and ensure complete customer satisfaction. Key competencies should include: - Devised key account management strategy by personally developing strong, long-term relationships with clients. - Account Management, tracking case/business inflow, Pipeline creation, Renewal of expiring customer contracts to ensure business continuity. - Ensure productivity, increase revenue. - Reporting & regular Account Review. - Managing Service Level Agreement. - The right candidate will be required to work towards meeting the assigned revenue growth targets and must have a proven track record of achieving revenue goals in past Account Management roles. Required Skill set: - Self-driven and goal oriented. - An effective communicator with excellent presentation, relationship building & interpersonal skills strong analytical, problem solving & organizational capabilities. - Leading a Team: Must have team handling experience and should be able to mentor and motivate the sales team to meet the desired sales targets. - Stakeholder management. Skills: - Proven ability to negotiate. - Experienced in implementation of business development strategies. - Conflict resolution. - Keen interest in analyzing consumer insights, ascertaining target audience and best way to reach them in the most cost effective & flexible manner. - Strong business acumen with proficiency in collaborating with key decision-makers/ leaders across target organizations and penetrating new markets for revenue expansion & business growth. - You will thrive in our organization if you are a collaborative team player, driven and enthusiastic, with a passion for exceeding expectations and achieving remarkable progress.
Posted 2 months ago
7.0 - 12.0 years
18 - 22 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Position Overview: We are seeking a dynamic and result-oriented Zonal Business Head to lead and drive zonal business operations within the region for one of our clients in the Proptech Industry. The ideal candidate will have a robust background in B2B sales, Go-To-Market (GTM) strategies, and proven experience in managing revenue streams of - 8-10 Cr annually. This leadership role requires an individual with exceptional team management skills and a strong inclination toward achieving business objectives in the PropTech sector. Strategic Planning & Execution: - Develop and execute regional sales strategies in alignment with organizational goals. - Drive market penetration and expansion initiatives within the assigned zone. - Collaborate with cross-functional teams to implement GTM strategies effectively. Revenue Management: - Manage and achieve revenue targets of - 8-10 Cr annually. - Monitor sales performance and ensure consistent growth across the region. - Identify and capitalize on opportunities to maximize profitability. Team Leadership & Development: - Lead, mentor, and manage a team of 10+ sales professionals. - Set clear performance goals, provide regular feedback, and ensure team productivity. - Foster a high-performance culture with a focus on collaboration and accountability. Client Relationship Management: - Build and nurture strong relationships with key stakeholders, partners, and clients. - Ensure customer satisfaction and address escalations effectively. - Act as a brand ambassador, representing the company at industry events and forums. Market Insights & Real Estate Expertise: - Analyze market trends, competition, and customer preferences to shape business strategies. - Utilize insights to refine sales approaches and offer innovative solutions to clients. - Leverage experience in the real estate domain to provide tailored services and drive business growth. Key Requirements: - Experience: 7-15 years of professional experience in B2B sales, GTM strategies, and revenue management. Prior exposure to the real estate industry is highly preferred. - Education: MBA from a reputed institute is highly desirable. Leadership Skills: - Proven ability to manage and inspire a team of 10+ members. - Revenue Focus: Demonstrated success in achieving and managing revenue targets of - 8-10 Cr annually. - Industry Knowledge: Deep understanding of the PropTech sector and related market dynamics. - Soft Skills: Excellent communication, negotiation, and stakeholder management abilities. Why Join Us? - Be part of a rapidly growing PropTech company with a robust vision for innovation and market leadership. - Lead a high-impact role with significant responsibilities and opportunities for career advancement. - Work with a passionate and driven team in a dynamic and collaborative environment.
Posted 2 months ago
1.0 - 3.0 years
1 - 2 Lacs
Gurugram
Work from Office
Experience: 1-3 years of business development/sales/tele sales/call centre experience; Industry Experience: EdTech, Financial Services or Technology Work Mode: This is a Work From office role. (5 days from office and 1 day from home) Qualifications : - Graduate/PG(Full time program) from a reputed university - Excellent command over Hindi & English - Hunger for growth & zest for learning - Ability to work under pressure - Unlimited opportunities for learning & growth Key job responsibilities : - Acting as a trusted advisor to Parents/Students - Working with our Brand Partners to oversee the success of sponsored campaigns - Lead follow up & servicing - Responding to Parent tuition requests on social media profiles
Posted 2 months ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Strategic Objectives Parameter Description Measure(Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number & $ value of integrated consulting deals supported Mandatory Skills: Natural Resources. Experience: 8-10 Years.
Posted 2 months ago
3.0 - 6.0 years
5 - 8 Lacs
Noida
Work from Office
Responsibilities: Project Planning & Execution: Develop and maintain detailed project plans, schedules, and budgets. Monitor project progress and identify potential risks and issues. Develop and implement mitigation plans for identified risks. Manage project resources effectively, including personnel, equipment, and materials. Ensure adherence to project timelines and budgets. Technical Expertise: Provide technical guidance and support to the project team. Review and approve engineering drawings, specifications, and calculations. Ensure compliance with relevant engineering standards and codes. Troubleshoot technical problems and provide solutions. Client Communication & Coordination: Communicate effectively with clients, contractors, and other stakeholders. Build and maintain strong client relationships. Conduct regular project status meetings with clients and internal teams. Address client concerns and resolve any issues promptly. Quality Control & Assurance: Implement quality control measures to ensure project quality. Conduct site inspections and quality audits. Ensure compliance with safety regulations and procedures. Documentation & Reporting: Prepare and maintain detailed project documentation, including progress reports, meeting minutes, and change orders. Generate project reports for internal and external stakeholders.
Posted 2 months ago
4.0 - 6.0 years
7 - 9 Lacs
Gurugram
Work from Office
Manage day -to -day operational aspects of a project and scope Review deliverables before passing to client Develop and effectively apply methodology and enforce project standards Minimize exposure and risk on project Ensure project documents are complete, current, and stored appropriately Manage day -to -day interaction with internal and external clients Set and manage client expectations Develop lasting relationships with client personnel that foster client ties Communicate effectively with clients to identify needs and evaluate alternative business solutions Continually seek opportunities to increase customer satisfaction and deepen client relationships Build a knowledge base of each client's business, organization and objectives. Hold regular status meetings with project team Resolve and /or escalate issues in a timely manner.
Posted 2 months ago
1.0 - 2.0 years
3 - 4 Lacs
Ludhiana
Work from Office
Key Responsibilities: Develop and implement effective marketing strategies to drive sales. Identify new business opportunities and build strong client relationships. Promote products through various offline and online channels. Achieve sales targets and contribute to overall business growth. Candidate Requirements: Minimum 1 year of proven experience in marketing. Excellent communication and interpersonal skills. Self-motivated, target-driven, and a team player. Willingness to relocate to Ludhiana. Only serious and committed candidates should apply.
Posted 2 months ago
3.0 - 8.0 years
8 - 14 Lacs
Noida, Delhi / NCR
Work from Office
- Lead Generation through various resources like online portals, Emails, Cold calls, marketing, and personal reference to increase effective working prospects and create business opportunities of IT Solutions & Services Attending daily base meeting with corporate clients. - Responsible for processing and execution as per the company policy. - Manage the relationship at various levels with the clients especially with officials, contractors & develop the long-term relationship. - Good knowledge of IT Hardware Products (i.e. Laptops, Desktop, Server, Printer, Switches, Storage etc.) - Aggressive Performance in hardcore sales and He/She ready to work in under Pressure. - Manage account with the collection of dues on time & ensure client satisfaction. - Come up with new ideas and strategies for marketing to generate more business opportunities. Desired Candidate Profile : - Candidate should be MBA and any graduate with experience in handling IT Sales. - It's a hardcore sales job involving field work and the candidate must possess an excellent command over verbal/written communication, good presentations ,interpersonal with Convincing skills. - Must be focused and determined to achieve daily/weekly and monthly target/goals. - An excellent ability to establish and maintain on-going client relationship.
Posted 2 months ago
2.0 - 7.0 years
3 - 7 Lacs
New Delhi, Greater Noida, Delhi / NCR
Work from Office
Responsibilities include engaging with clients to understand their needs, guiding them in their purchasing decisions, and driving sales to achieve store targets. The Sales Executive must excel in customer service, maintain client relationships, Required Candidate profile Strong interpersonal and communication skills, a customer-oriented approach, and a proven track record in sales are essential for this role. .
Posted 2 months ago
4 - 9 years
8 - 14 Lacs
Ahmedabad
Work from Office
Senior Business Development Manager for SuvarnaSetu - Jeweler's Personalized Business App. Our specialized platform aims to elevate retail jewellers' business through personalized promotion strategies in app. The BDM will play a pivotal role in driving revenue generation within the assigned region through strategic client acquisition for our personalized business app by focusing on the target segment of retail jewellers. If you are a motivated individual with a passion for driving sales, we encourage you to apply. Addon advantage to candidates' having relevant experience in the jewellery or diamond industry. Job Responsibilities: 1. Revenue Generation: Drive revenue growth within the assigned region as per decided strategy & planning in alignment with organizational goals. Achieve assigned sales targets with consistency. Implement effective sales tactics and initiatives to maximize revenue potential. 2. Business Development: - Identify and pursue new business opportunities within the jewelry retail and jewelry wholesale & manufacturing sectors. - Establish and maintain strong relationships with retail jewelers to enhance revenue streams. Collaborate with the team to explore innovative approaches for business expansion. 3. Client Relationship Management: - Build and maintain strong relationships with existing clients. - Address client concerns and ensure high levels of customer satisfaction. - Proactively engage with clients to identify up-selling and cross-selling opportunities. 4. Market Research: - Stay informed about industry trends, market conditions, and competitor activities. - Conduct market research to identify potential areas for revenue growth and improvement. 5. Collaborative Approach & Regular Reporting: - Cooperate and collaborate with cross-functional teams for better output. - Adhere to structured reporting framework of daily, weekly, monthly regular reports to produce key metrics, milestones, and project updates with your regular reports. - Open to feedback mechanism to make continuous improvements and address any challenges faced by you. Required Skill Sets: - Excellent communication and interpersonal skills. - Proven track record of achieving and exceeding revenue targets. - Ability to understand client needs and provide effective revenue-focused solutions. Education: Master OR bachelor's degree in business, Marketing, or a related field. Experience: Minimum 5 Years Field Experience is required. Add on advantage to the candidate having experience of Jewelry OR Diamond retail/wholesale/manufacturer industry. Open Locations: Ahmedabad. Willing to Travel PAN India.
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Pune
Work from Office
Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and extract business for Siemens. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, Account manager will liaise with cross-functional internal teams (including Customer Service and Business Development) to improve the entire customer experience. This position may require extensive travel. Responsibilities Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual Prepare reports on account status Collaborate with other sales channels to identify and grow opportunities Requirements and skills Proven work experience as an Account Manager, Key Account Manager, or relevant role Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software (e.g. Salesforce) and MS Office Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation abilities Strong verbal and written communication skills
Posted 2 months ago
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