566 Client Relationships Jobs - Page 21

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services. Key Responsibilities: - Act as the first point of contact for clients post-onboarding - Assist the CSM team in understanding client requirements and priorities - Coordinate between internal teams and clients to ensure timely updates and follow-ups - Help track deliverables and ensure SLAs are met - Maintain clear communication records and update CRMs accordingly - Handle client feedback, concerns, and route them to appropriate internal stakeholders What We're Looking For: - Strong communication and interpersonal skills - Ability to manage multiple tasks and work under pressure - Good understanding of customer service processes - Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus - Fresher or 1-2 years of experience in customer-facing roles preferred Location: Hyderabad, India. WFO only

We are seeking a dynamic and results-driven Sales Manager to lead and grow our sales function. The Sales Manager will be responsible for developing strategic sales plans, managing client relationships, driving revenue growth, and leading a high-performing sales team. The ideal candidate will have a strong understanding of structured cabling and telecommunications infrastructure, with proven success in B2B sales.

- We are looking for a results-driven Business Development Executive/Manager to expand our client base, generate leads, and build long-term relationships. - The ideal candidate will have a deep understanding of marketing services, client acquisition strategies, and business growth tactics. Key Responsibilities - Identify and generate leads through networking, cold calling, and digital outreach. - Develop and execute business growth strategies to increase sales and client engagement. - Pitch marketing and advertising services to potential clients and close deals. - Build and maintain relationships with clients to ensure customer satisfaction and long-term partnerships. - Conduct market research to identify trends, customer needs, and competitor activities. - Collaborate with the internal marketing and creative teams to develop tailored solutions for clients. - Prepare business proposals, presentations, and contracts. - Meet and exceed sales targets and revenue goals. Key Criteria - Bachelor's degree in Business, Marketing, or a related field. - 1 Years of experience in business development, sales, or client acquisition (preferably in a marketing agency). - Strong understanding of digital marketing, branding, and advertising services. - Proven track record of meeting and exceeding sales targets. - Excellent communication, negotiation, and presentation skills. - Ability to work independently and collaboratively in a team environment. - Proficiency in CRM tools, LinkedIn Sales Navigator, and other business development platforms

- We are looking for a Business Development Executive with experience of 3 to 5 years and above in event management or hotel industry - Male or female anyone is ok - Vehicle is preferred Job roles & responsibility : Should have own client, business development, Corporate Sales experience , should work on targets, meet clients, send quotations , negotiations - Local candidates only Industry : Event management Location : Hyderabad Business Responsibility : - Understand Client requirements, modification instructions, project brief & event objectives. - Act as a bridge between the Client and the Client servicing team. - Generate new business. - Should have established client links - Ensure the prompt and systematic servicing of all business enquiries. - Make PowerPoint or Keynote & PDF presentations. - Ensure turnaround time. - Client Relationship management. - Selling Promotional Services. - Meet sales targets. - Excellent communication skills. Client Management : - Understands customer requirements and provides timely solutions accordingly. - Handle escalations and delivery turnaround time appropriately. - Ensuring 100% Client satisfaction in every project execution. Key Attributes : - Client Service Excellence. - Excellent communication. - Should have links with clients in the industry - Ability to connect with professionals at different levels across industries. - Negotiation skills.

Account Manager (Analytics) - KiE Square is seeking a motivated and results-driven Account Manager to join our dynamic team.- The ideal candidate will act as the primary point of contact for clients, ensuring strong relationships and satisfaction while helping them achieve their business goals through data-driven insights and analytics solutions. The Account Manager will be responsible for understanding client needs, managing projects, and working cross-functionally with internal teams to deliver high-quality solutions. Key Responsibilities: - Client Relationship Management: Serve as the main liaison between the company and clients, maintaining strong relationships and ensuring client satisfaction.- Client Retention & Growth: Identify opportunities to enhance client engagements through upselling/cross-selling new analytics solutions, services, and technologies.- Project Management: Oversee the delivery of analytics projects, ensuring they meet client expectations in terms of quality, timelines, and scope.- Needs Assessment: Work closely with clients to understand their business challenges and analytics requirements, providing customized recommendations and solutions.- Collaboration with Internal Teams: Work with data scientists, analysts, and other technical teams to deliver projects on time and within budget.- Reporting & Insights: Present findings, reports, and recommendations to clients, translating complex data analytics into actionable business insights.- Contract Negotiations & Renewals: Handle contract renewals and assist in negotiating terms that benefit both the client and the company.- Performance Monitoring: Track key metrics and client satisfaction to ensure client success and identify areas for improvement. Requirements: - Education: Master's degree in Business, Marketing, Data Science, or a related field.- Experience: 4+ years of experience in account management, preferably in the analytics, data, or technology sector.- Analytical Skills: Ability to understand data-driven insights and communicate their business impact effectively.- Project Management: Proven experience in managing multiple projects simultaneously with attention to detail and meeting deadlines.- Communication Skills: Excellent written and verbal communication skills with the ability to present complex information clearly.- Client-Focused: Strong client service skills with a solution-oriented mindset and the ability to manage relationships across varying levels of seniority.- Tech-Savvy: Proficiency in analytics platforms, data visualization tools (e.g., Tableau, Power BI), CRM software, and Microsoft Office Suite.Preferred Qualifications:- Experience working in a consulting or analytics firm.- Familiarity with advanced data analytics techniques such as predictive modeling, machine learning, or AI.- Knowledge of industry-specific analytics solutions (e.g., financial, CPG/Retail, healthcare).

Role Description: This is a full-time on-site role for a Corporate Key Account Manager. The Corporate Key Account Manager will be responsible for managing key accounts, networking with companies, providing excellent customer service, and utilizing analytical skills. The role is located in Bengaluru. Qualifications: - Analytical Skills and Account Management - Experience in placement and networking with companies - Knowledge and experience in working with key accounts - Excellent communication and interpersonal skills - Ability to build and maintain strong relationships with corporates - Strong problem-solving and negotiation skills - Experience in the ed-tech industry is a plus - Relevant experience of 1+ years Note: Candidates with relevant experience from an ed-tech background will be preferred.

Job Responsibilities: - Manage client portfolios and build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. - Conduct detailed analysis of data sets to provide intelligence and meaningful insights. - Plan and conduct periodic meetings with the clients, to ensure growth-oriented engagements. - Review client queries and concerns and take relevant actions and interventions to ensure seamless client experience. - Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. - Become an expert in [Product] and educate customers on the use and benefits of our products. - Setup new clients in the system and train/onboard new clients to ensure their success. - Identify and forecast expansion opportunities and partner with sales to successfully close such opportunities. - Evaluate risk management for each customer and proactively evade dissatisfaction or lost business and ultimately drive retention throughout the customer life cycle. - Develop comprehensive project plans to be shared with clients as well as other staff members. - Team Management: Lead, mentor, and manage a team of operations professionals, ensuring they meet and exceed individual and team goals. - Project Management: Oversee the execution of projects, working closely with cross-functional teams to ensure projects are delivered on time, within scope - Reporting: Prepare and present regular reports to senior management, providing insights into operations performance, challenges, and opportunities for improvement. Candidate Profile - 5-10 years of experience in direct client handling. - Should have handled projects end to end (from conceptualization to roll-out) - Proven proficiency in customer retention, presentation skills, and ability to work independently to drive customer success. - Excellent communication abilities - Self-learner, highly curious, self-starter, and can work with minimum supervision and guidance. - Entrepreneurial mind-set with a positive attitude is necessary. Qualifications - Experience: 5-10 years of experience in operations and client management or a similar role. - Analytical Skills: Strong problem-solving and analytical skills, with the ability to drive data-based decision-making. - Communication: Excellent written and verbal communication skills with the ability to interact effectively with clients, senior management and other departments

About the role: We are seeking an experienced Customer Success Director to lead the end-to-end customer engagement process-particularly during deployment and post-deployment of Ripik's products. You will serve as the primary point of contact for assigned customers, ensuring a seamless transition from implementation to sustained value realization. Roles & Responsibilities: - Drive deployment & post-deployment activities of Ripik's products, ensuring timely delivery and smooth adoption. - Liase between Ripik's internal product team & customers. - Be the face of Ripik for assigned customers. - Serve as a senior escalation point for complex technical issues, working cross-functionally to drive resolution. - Drive problem-solving and solution delivery to ensure customer needs are met and exceeded. - Communicate regularly with clients to troubleshoot issues. Required Skills, Competencies & Experience: - Must have 3+ years of total experience in Consulting. - B.tech in Core engineering is mandatory. - Strong Problem solving skills & maturity to handle complex situations. - Experience of driving digital/ AI transformations is mandatory. - Ability to develop healthy customer relationships, enhance customer training, and improve product usability.

Designation: Client Account Manager. Experience: 2-5 years Job Purpose: - The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally. Job Description: - Client Relationship Management: Penetrating the given account & continuing to engage and spread awareness via regularly meeting the client with or without Superior and enhancing the engagement further. - Building and maintaining strong, long-lasting customer relationships. - Market Research: Collect Intelligence on the clients, their market, competitors & industry (project/report/escalations/minutes/meeting) to clients and manage client Satisfaction. - Delivery Management: requirement gathering, summarizing, clarifying queries, timely submission & follow-up on closure. - Track Contract signing, Agreement receipt & overdue collections, etc. - Submit Periodic Report: Submit Weekly Reports & Dashboard: Overdue Payments and Collection. - Works alongside business leaders in closing sales by building rapport with existing accounts; explaining product and service capabilities; overcoming objections; preparing contracts. - Contributes information to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account. - Operating as the lead point of contact for any matters specific to the assigned account. - Liaise with cross-functional internal teams (including Technology, SEO, Social Media, Content Teams etc.) to improve the entire Account Management process. - This position may require occasional travel. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors in the respective account

This Customer Experience Specialist provides an exciting opportunity to work with cutting-edge technology and manage customer deployments from start to finish. The successful candidate will have the opportunity to work closely with customers and internal teams, and will play a critical role in ensuring customer satisfaction and driving account growth. Requirements : - A Bachelor's degree in Business, Marketing, or a related discipline. - Over 3 years of experience in account management, project management, or a similar field. - Proven experience in managing customer relationships within the marketing or technology sectors. - Exceptional project management abilities, with a track record of handling multiple projects simultaneously. - Strong written and verbal communication skills, with the ability to engage effectively with both customers and internal teams. - Excellent problem-solving abilities, with a proactive approach to addressing potential issues or challenges. - High attention to detail and strong organizational skills. - Capable of working collaboratively in a dynamic, fast-paced environment. - Familiarity with the Sherlock platform or similar marketing technologies is an advantage.

Position Overview: We are seeking a dynamic and result-oriented Zonal Business Head to lead and drive zonal business operations within the region for one of our clients in the Proptech Industry. The ideal candidate will have a robust background in B2B sales, Go-To-Market (GTM) strategies, and proven experience in managing revenue streams of - 8-10 Cr annually. This leadership role requires an individual with exceptional team management skills and a strong inclination toward achieving business objectives in the PropTech sector. Key Responsibilities: Strategic Planning & Execution: - Develop and execute regional sales strategies in alignment with organizational goals. - Drive market penetration and expansion initiatives within the assigned zone. - Collaborate with cross-functional teams to implement GTM strategies effectively. Revenue Management: - Manage and achieve revenue targets of - 8-10 Cr annually. - Monitor sales performance and ensure consistent growth across the region. - Identify and capitalize on opportunities to maximize profitability. Team Leadership & Development: - Lead, mentor, and manage a team of 10+ sales professionals. - Set clear performance goals, provide regular feedback, and ensure team productivity. - Foster a high-performance culture with a focus on collaboration and accountability. Client Relationship Management: - Build and nurture strong relationships with key stakeholders, partners, and clients. - Ensure customer satisfaction and address escalations effectively. - Act as a brand ambassador, representing the company at industry events and forums. Market Insights & Real Estate Expertise: - Analyze market trends, competition, and customer preferences to shape business strategies. - Utilize insights to refine sales approaches and offer innovative solutions to clients. - Leverage experience in the real estate domain to provide tailored services and drive business growth. Key Requirements: - Experience: 10-15 years of professional experience in B2B sales, GTM strategies, and revenue management. Prior exposure to the real estate industry is highly preferred. - Education: MBA from a reputed institute is highly desirable. Leadership Skills: - Proven ability to manage and inspire a team of 10+ members. - Revenue Focus: Demonstrated success in achieving and managing revenue targets of - 8-10 Cr annually. - Industry Knowledge: Deep understanding of the PropTech sector and related market dynamics. - Soft Skills: Excellent communication, negotiation, and stakeholder management abilities. Why Join Us? - Be part of a rapidly growing PropTech company with a robust vision for innovation and market leadership. - Lead a high-impact role with significant responsibilities and opportunities for career advancement. - Work with a passionate and driven team in a dynamic and collaborative environment.

Dsoft is hiring the Senior Business Development Manager for SuvarnaSetu - Jeweler's Personalized Business App. Our specialized platform aims to elevate retail jewellers' business through personalized promotion strategies in app. The BDM will play a pivotal role in driving revenue generation within the assigned region through strategic client acquisition for our personalized business app by focusing on the target segment of retail jewellers. If you are a motivated individual with a passion for driving sales, we encourage you to apply. Addon advantage to candidates' having relevant experience in the jewellery or diamond industry. Job Responsibilities: 1. Revenue Generation: Drive revenue growth within the assigned region as per decided strategy & planning in alignment with organizational goals. Achieve assigned sales targets with consistency. Implement effective sales tactics and initiatives to maximize revenue potential. 2. Business Development: - Identify and pursue new business opportunities within the jewelry retail and jewelry wholesale & manufacturing sectors. - Establish and maintain strong relationships with retail jewelers to enhance revenue streams. Collaborate with the team to explore innovative approaches for business expansion. 3. Client Relationship Management: - Build and maintain strong relationships with existing clients. - Address client concerns and ensure high levels of customer satisfaction. - Proactively engage with clients to identify up-selling and cross-selling opportunities. 4. Market Research: - Stay informed about industry trends, market conditions, and competitor activities. - Conduct market research to identify potential areas for revenue growth and improvement. 5. Collaborative Approach & Regular Reporting: - Cooperate and collaborate with cross-functional teams for better output. - Adhere to structured reporting framework of daily, weekly, monthly regular reports to produce key metrics, milestones, and project updates with your regular reports. - Open to feedback mechanism to make continuous improvements and address any challenges faced by you. Required Skill Sets: - Excellent communication and interpersonal skills. - Proven track record of achieving and exceeding revenue targets. - Ability to understand client needs and provide effective revenue-focused solutions. Education: Master OR bachelor's degree in business, Marketing, or a related field. Experience: Minimum 5 Years Field Experience is required. Add on advantage to the candidate having experience of Jewelry OR Diamond retail/wholesale/manufacturer industry. Open Locations: Ahmedabad. Willing to Travel PAN India.

Qualification: BSc/BCom/BTech + MBA from a recognized institute in India Industry: BFSI / Consulting Travel: Frequent travel across India Role Overview: - We are looking for a dynamic and entrepreneurial professional to drive business growth and client engagement. - The ideal candidate will be responsible for sales, client relationship management, pre-sales documentation, and market research. - The role demands frequent interaction with clients, identifying new business opportunities, and ensuring seamless coordination between clients and internal teams. Key Responsibilities: Client Relationship Management: - Develop and maintain strong, long-term relationships with existing and new clients. - Act as a trusted advisor, understanding client business needs and offering upselling and cross selling opportunities. - Ensure exceptional client service and provide after-sales support. - Build and nurture client relationships for repeat business and referrals. Revenue Generation: - Identify new business opportunities and drive revenue growth through existing and prospective clients. - Convert leads provided by the Business Development Head into successful deals. - Meet and exceed business targets through strategic sales efforts. Pre-Sales & Documentation: - Develop presentations, proposals, and marketing materials to educate clients about B2K's capabilities. - Handle post-deal documentation and coordination to ensure smooth execution. - Conduct research to identify new markets, industry trends, and customer needs. Market Research & Strategy: - Act as a liaison between clients and internal delivery teams. - Analyze and present market conditions, competitive insights, and industry trends to senior management. - Maintain a sales pipeline, forecast reports, and revenue tracking. Skills & Qualifications Required: Must-Have: - 1 - 3 years of experience in sales, business development, or marketing in BFSI or Consulting sectors. - Strong ability to develop and maintain client relationships. - Excellent verbal and written communication skills, with the ability to present ideas effectively. - Strong analytical and numerical skills, with experience in data reporting and sales forecasting. - Proven ability to handle pre-sales activities, documentation, and deal closures. - Deadline-driven mindset with the ability to manage multiple priorities effectively. Preferred: - Experience in risk and analytics consulting or financial services sales. - Strong networking skills through social media and industry events. - Proficiency in CRM tools, sales tracking, and market research tools.

- The Customer Success Manager - Global Accounts is responsible for ensuring the long-term success, retention, and growth of strategic global customers. - This role requires a consultative approach to problem-solving, structured thinking for addressing challenges, and a proactive mindset to drive customer value. - The CSM acts as a trusted advisor, helping customers optimize their use of the company's solutions to achieve business outcomes. Key Responsibilities:. - Strategic Customer Relationship Management. - Build and nurture strong, long-term relationships with key stakeholders across global accounts. - Act as a trusted advisor, deeply understanding customers' business models, challenges, and objectives. - Leverage a consultative approach to assess customer needs and deliver tailored recommendations that drive measurable outcomes. - Driving Customer Success & Value. - Ensure customers are achieving their desired outcomes by maximizing their use of the company's products/services. - Conduct business reviews and strategic discussions to align solutions with customer priorities. - Provide best practices, insights, and strategic guidance to optimize customer experience. - Proactive Problem-Solving & Risk Mitigation. - Use structured thinking to analyze customer pain points and develop systematic action plans. - Identify early warning signs of potential churn and proactively address risks. - Act as the customer's advocate within the company, collaborating with internal teams to enhance products and services. - Account Growth & Expansion. - Identify upsell and cross-sell opportunities by aligning solutions with customer goals. - Use data-driven insights to recommend additional features, services, or best practices. - Collaborate with sales and marketing teams to drive account expansion strategies. - Data-Driven Decision Making & Reporting. - Monitor customer usage patterns, engagement trends, and feedback to optimize success strategies. - Maintain detailed records in CRM tools (Salesforce, Gainsight, HubSpot) and provide structured reports on customer health. - Present key insights and recommendations to internal stakeholders and leadership. Qualifications & Experience:. - 5+ years of experience in customer success, account management, or consulting, preferably with enterprise/global accounts. - Proven consultative approach in solving complex customer problems and driving strategic outcomes. - Structured thinking and analytical mindset, with the ability to break down challenges into actionable solutions. - Experience in management consulting or a highly analytical customer-facing role. - Strong communication and relationship-building skills to influence stakeholders at all levels. - Experience with SaaS, enterprise technology, or B2B solutions is a plus. - Ability to travel as needed for client engagements. - This role is ideal for someone with a strategic mindset, a passion for solving customer problems, and the ability to drive measurable business impact through a structured and consultative approach. Location: Chennai, Hydrabad, Kolkata, Pune, Delhi / NCR,Mumbai,Bengaluru, Ahmedabad

We are a team of professors and technologists determined to disrupt the fashion world to bring a world-class end-to-end solution for brands, retailers, and enterprises to eliminate supply chain inefficiencies and bring more value to customers. We are building a state-of-the-art product by using cutting-edge computer vision and AI technology to help brands reduce returns and increase online conversion. Role: Senior Customer Service Executive Job Responsibilities: - Cultivating relationships with potential and existing clients, arranging meetings, and fostering rapport. - Addressing customer inquiries across multiple channels (email, chat, phone). - Maintaining an in-depth understanding of our products/services for accurate customer support globally and can do upsell & cross-sell. - Enhancing customer value and acquiring new clients. - Contributing to creating quotes and proposals for clients. - Collaborating with the development team to resolve issues, conduct demonstrations, and explore upselling opportunities. - Knowledge of SAAS. Experience: Minimum of 4 years in Customer Service; preference for candidates from banking or SaaS backgrounds. Qualifications: The ideal candidate holds a degree and excels in communication skills, both written and verbal.

Hindi Telesales Executive Job Description : The Call Centre Executive is responsible for handling incoming and outgoing customer calls, providing excellent customer service, and resolving inquiries or issues efficiently. They serve as the primary point of contact for customers, representing the organization and ensuring a positive customer experience. The Call Centre Executive plays a crucial role in maintaining customer satisfaction, meeting service level, and contributing to the overall success of the call center operations. Work Location : Airport Rd, Coimbatore - We are looking for female candidate who have excellent Hindi communication. Responsibilities : 1. Customer Support 2. Issue Resolution 3. Product/Service Knowledge 4. Call Handling and Documentation 5. Customer Relationship Management Requirements : - Proven experience in a customer service or call center role preferred. - Excellent verbal and written communication skills in the English, Tamil language(s) required for customer interactions. Hindi & Kannada language is an added advantage - Strong customer service orientation and the ability to handle customers with empathy and professionalism. - Effective problem-solving and decision-making abilities, with a focus on resolving customer issues efficiently. - Active listening skills and the ability to understand and respond to customer needs effectively. - Proficiency in using call center software, CRM systems, and other relevant tools. - Interested candidate can please send the resume to below contact details. Benefits : - Food provided - Health insurance - Leave encashment - Provident Fund Schedule : - Day shift - Fixed shift Education : Higher Secondary(12th Pass) (Preferred) Experience : - Technical support : 1 year (Preferred) - tele sales : 1 year (Preferred) - total work : 1 year (Preferred) Language : - Hindi (Preferred) - English (Preferred) Work Location: In person

Why join us? We are one of India's fastest-growing Prop-Tech startups. We are a team of startup heroes, technology enthusiasts, product makers and business operators who want to challenge the status quo. Our team is super passionate, customer obsessed and extremely supportive of each other. As a Telesales Executive, you will have to : - Conduct outbound calls to prospective customers to introduce our products or services. - Utilize effective sales techniques to persuade customers and secure sales appointments. - Build and maintain strong relationships with customers through excellent communication skills. - Understand customer needs and requirements to offer appropriate solutions. - Meet or exceed sales targets and quotas on a regular basis. - Keep accurate records of customer interactions, sales activities, and follow-up tasks using CRM software. - Follow up with customers to ensure satisfaction, resolve any issues, and encourage repeat business. - Stay updated on product knowledge, features, and benefits to effectively communicate with customers. - Collaborate with team members and sales managers to achieve collective goals and objectives. - Continuously strive to improve sales techniques and customer engagement strategies. Requirements : - Proven experience in sales, preferably in a telecalling or telesales role. - Excellent verbal communication skills with a clear and articulate speaking voice. - Strong persuasion and negotiation skills with the ability to close sales deals. - Ability to work independently as well as part of a team in a fast-paced environment. - Goal-oriented mindset with a passion for achieving targets and exceeding expectations. Are you ready to unleash your inner sales superhero? Join Propacity!

Job/Position Overview: As a Customer Success Executive at Kennect, you will play a pivotal role in ensuring the overall satisfaction and success of our clients. You will be the primary point of contact for our customers, working closely with them to understand their needs, address concerns, and drive the adoption of our product. Your engagement with the customers will begin shortly after the handover from the Implementation team. Key responsibilities: Relationship Management : - Serve as the main point of contact for customers post-go-live, building and maintaining strong relationships - Continuously engage with customers to understand their evolving needs and challenges - Act as customer's voice for Kennect's internal team Product Adoption : - Monitor and encourage the effective use and adoption of the product - Identify opportunities to enhance the value customers derive from the product and provide guidance on best practices Health Checks and Monitoring : - Conduct review sessions to assess customer satisfaction, usage patterns, and any potential issues Issue Resolution : - Address and resolve any customer issues or concerns promptly and effectively - Work closely with internal teams, such as the tech team and product team, to ensure timely resolution of customer challenges Feedback Collection : - Actively seek feedback from customers on their experiences and use it to drive continuous improvement - Collaborate with the product development team to communicate customer needs and contribute to product enhancements Ideal Candidate : - Proactive, high on integrity, and has a strong desire to learn and apply learnings to help customers succeed - Should be able to adapt to a high-paced environment of learning and execution - Should be a team player who strives for excellence & comfortable working both independently and collaboratively - Must possess excellent communication and customer-relationship skills - Problem-solving skills and technical aptitude should allow him/her to adapt to new circumstances and learn quickly when facing new problems and challenges - You will be looked upon to set an example for good work procedures and practices Experience : 1-2 year Technical skills- SQL, Excel. Advanced Excel will be a plus

Role and Responsibilities : 1. Handling Incoming and outbound calls. 2. Working towards converting the potential clients to our clients by providing them detailed information & solving their queries. 3. Build Relationships with existing as well as future clients 4. Partake in strategizing new initiatives for growing business with a quantifiable end product. 5. Rotational Shifts are limited to only 2 instances in month. For working on any non-working days (weekends or public holidays) as per the team's requirement, a compensatory off for the same will be provided. Criteria for Applying : 1. Have an interest in Financial Markets. Prior Knowledge of the same will act as an advantage 2. Open to learning new things 3. Good communication skills (Languages known: English, Hindi, Marathi, Telegau, Gujarati, etc.) - Any other languages known will provide an edge. 4. Persuasive in nature with good negotiations skills 5. Ability to work in a fast-paced environment 6. Target Driven/Result Oriented

Your Roles and Responsibilities: - Manage assigned customer relationships for successful product use, retention, and satisfaction - Prepare and nurture customers to become product advocates - Help customers achieve their educational goals using our products - Identify and address common customer issues - Advocate customer needs cross-departmentally - Identify and develop up-sell opportunities - Respond to customer queries via email and telephone You Should have: - Technical competency in coding, APIs, and schemas for SEO, iOS, and Android applications - 1-3 years of experience as a Technical Account Manager in a technology or SaaS solutions company - Strong written and verbal English communication skills - Techno-commercial mindset with understanding of various use cases - Graduation with an engineering background preferred - Strong teamwork skills with ability to work independently - Comfortable with night and flexible shifts

- Develop a sales strategy to boost company revenue and maintain healthy client relationships by focusing on customer satisfaction. - Stay on top of the new trends in the industry - Arrange business meetings with new clients. - Successfully close the deal for permanent and contract staffing and take care of the empanelment process. - Understand the client's need to understand the best way to assist the client in the hiring journey. - Meet and exceed the sales target. Preferred candidate profile : - The candidate should preferably 8 years of experience with minimum 6 years of experience in Domestic IT Staffing Sales (Contract Staffing) and end-to-end recruitment. - Must have recent experience in Hunting. - Good communication & and negotiation skills. - Must be aware of the rate calculation. - Proactive in taking the lead of the task,

Roles & Responsibilities : 1. Create and vet original and authentic content across the company's communications like newsletters, website content, and WhatsApp communications. 2. Work closely with the content team to come up with new engaging ideas & campaigns; develop collection stories and campaign ideas for new collections. 3. Organize and execute quarterly product shoot to keep content fresh and ever evolving 4. Maintain online stock on Shopify, working with the software to replace banners & upload new products. 5. Maintain relationships and manage orders on online marketplaces 6. Sell products by establishing contact and developing relationships with existing and new customers both domestically and internationally. 7. Create invoices and manage closing of sales at the end of every month 8. Lead exhibitions and pop ups as a point of sale; this involves shortlisting places to be at once a month, and executing set up, sales, invoicing and servicing. 9. Liase with the back end team to service and dispatch orders in a timely manner. 10. Manage customer relations, conversations and social media queries 11. Provide insights on related to product development, the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas Qualifications : - Proficient with the use of MS Office - Proficient with Canva or Photoshop - Excellent communication skills - A Bachelors degree in fashion or management Core Competencies : - A Team Player with a pro-active and a "go-getter" attitude. - Critical thinker who comes up with pragmatic solutions with respect to the task at hand. - Demonstrable leadership skills in a professional environment with a passion for sustainability - An eye for detail - A hardworking attitude

Responsibilities : Customer Onboarding : Assist new customers with the onboarding process, helping them get started with our products, and ensuring a smooth transition. Product Training : Conduct product training sessions to educate customers on how to use our SAAS solutions effectively and efficiently. Account Management : Build and maintain strong, long-lasting customer relationships by understanding their needs, challenges, and goals. Serve as a trusted advisor to customers. Issue Resolution : Address customer inquiries, troubleshoot technical issues, and coordinate with the technical support team to ensure timely resolution. Feedback Gathering : Actively collect customer feedback and insights to provide valuable input to the product development team for continuous improvement. Renewal Management : Monitor customer accounts and proactively engage with customers to ensure renewals and upsell opportunities are identified and pursued. Customer Success Plans : Develop and implement customer success plans tailored to each customer's unique objectives, ensuring they achieve their desired outcomes. Documentation : Maintain comprehensive records of customer interactions, feedback, and issues in the CRM system. Communication : Keep customers informed about product updates, new features, and best practices through regular communication. Reporting : Generate and analyze customer success metrics and reports to track progress and identify areas for improvement. Qualifications : - 2-3 years of experience in SAAS/Product company - Bachelor's degree in a related field or equivalent work experience. - Proven experience in customer success, account management, or a similar customer-facing role. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Familiarity with SAAS products and technology. - Ability to work independently and as part of a collaborative team. - Exceptional organizational and time management skills. - Customer-focused mindset with a passion for helping others succeed.

Responsibilities : - Cultivating relationships with potential and existing clients, arranging meetings, and fostering rapport. - Addressing customer inquiries across multiple channels (email, chat, phone). - Maintaining an in-depth understanding of our products/services for accurate customer support globally and can do upsell & cross-sell. - Enhancing customer value and acquiring new clients. - Contributing to creating quotes and proposals for clients. - Collaborating with the development team to resolve issues, conduct demonstrations, and explore upselling opportunities. Requirements : - Bachelor's Degree is essential and Must have a minimum of 4 years of customer service experience in dealing with international customers. - Proficiency in English, both written and verbal. - Availability for international hours, specifically in the North American time zone (remote work). - Friendly, outgoing demeanour. - Familiarity with social media platforms and tools. - Adaptability and strong task prioritization skills. - Leadership qualities with the ability to take initiative. Experience : - Minimum of 4 years in Customer Service; preference for candidates from banking or SaaS backgrounds. Qualifications : The ideal candidate holds a degree and excels in communication skills, both written and verbal.

- Gathering requisite data/information via Primary research (On Call). - Ability to use keywords wisely when doing internet research. Requirement : - Position - Customer Interaction Executives (Only Male Candidates) - Timing- Night Shift- 7pm to 4am /8pm to 5am - Typing Speed - Above 20 - Skills - Good computer skills with good hand with Internet surfing & Excellent communication