559 Client Relationships Jobs - Page 20

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeliness and quality of deliverables Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision Develops strong working relationships with team and client staff Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation Understands Wipro's core service and consulting offering Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Identifies sales leads and extension opportunities Anchors market research activities in chosen area of work Thought Leadership Develops insight into chosen industry and technology trends Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proactively participates in initiatives and suggests ideas for practice development Makes use of common methods and tools which are proven to work Develops process assets and other reusable artefacts based on learnings from projects Proactively participates in and suggests ideas for practice development initiatives Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of transformation engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets Provide consulting leadership to accounts Support GCG Account Lead/Account team to grow consulting service portfolio Number & value of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives Knowledge Management - Number of Assets owned and contributed to Consulting Central Mandatory Skills: FINASTRA - Technical.

Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Being familiar with lost and found procedures. Nominating and attending the training programs at site/ JLL office. Addressing concerns through daily checking of mails for priority requests. Receiving calls and emails from clients. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc. Updating the handover/ takeover register before end of shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling.

Lead and oversee marketing and sales strategies to drive business growth. Develop and execute digital marketing campaigns, lead generation activities, and brand positioning initiatives. Establish partnerships and manage key client relationships. Must have expertise in market research, CRM tools, and data-driven decision-making. Strong analytical skills and experience in B2B/B2C marketing are required. Ability to mentor and guide a high-performing sales team is a must.

Lead and oversee marketing and sales strategies to drive business growth. Develop and execute digital marketing campaigns, lead generation activities, and brand positioning initiatives. Establish partnerships and manage key client relationships. Must have expertise in market research, CRM tools, and data-driven decision-making. Strong analytical skills and experience in B2B/B2C marketing are required. Ability to mentor and guide a high-performing sales team is a must.

I. Responsibilities a. Lead multiple client engagements through a robust project management approach. b. Ensure quality delivery, meet budgets and timelines of the projects. c. Achieve high client satisfaction. II. Client relationships & contribution. a. Maximize client retention & contribution through building long term relationships with clients and creating new business opportunities. III. Business planning & strategy a. Participate & contribute in building business plans & strategy. IV. Innovation & Research a. Identify potential opportunities and develop innovative solutions. b. Continuously develop industry research/ benchmarks/ case studies/ white papers. Desire Candidate Profile : - Should be master of all concepts of Lean Manufacturing. - Data analytic - Good communication skills - Should be able to convince customer. - Good follow up skills - Client management - Flexible to travel - Production planning, Costing, Inventory management, ERP. - Should be able to analyze a problem & provide solution. Job Requirements : Requirements Education : - Bachelors in Engineering or related field. - 10+ Years of hands-on operations experience in a manufacturing environment. - Extensive experience in Lean deployment and Kaizen event leadership facilitation. - 6 Sigma Black Belt certification a plus or any problem solving tool know how. - Extensive Project Management experience and proficiency in Microsoft Project. - Qualified to train and utilize key Lean Continuous Improvement disciplines (ie. Value Stream Mapping, Standard Work, Line Balancing, Visual Management, Lean Daily Management, 5S, Kanban, SMED, PFEP, TPM, Heijunka, Problem Solving, FMEA, etc.) - Outstanding facilitation and problem solving skills. - Must be self-directed, well organized and have good follow-up skills. - Excellent written, oral communication & presentation skills. - Strong leadership capabilities and interpersonal skills. - Demonstrated ability to lead without direct authority. - Solid PC skills including proficiency in all MS Office application.

We are looking for experienced and dynamic Sales Agents to join our core team. If youre passionate about real estate, confident in closing deals, and eager to grow financially and professionally we want to talk to you. Key Responsibilities: 1) Manage and convert qualified leads into successful closures 2) Conduct site visits and client meetings with a consultative sales approach 3) Understand client requirements and provide tailored real estate solutions 4) Build and maintain strong client relationships for referrals and repeat business 5) Achieve monthly and quarterly sales targets Candidate Requirements: 1) 23 years minimum experience in real estate sales (mandatory) 2) Proven track record of closing deals 3) Excellent communication, negotiation, and client-handling skills 4) Goal-oriented and self-motivated with a proactive approach 5) Graduate or above (preferred) What You Get: - Highest-in-industry commission slabs and incentives - Exclusive access to top projects on Dwarka Expressway - Professional site coordination, and client servicing

1. Develop and implement sales strategies to achieve revenue growth targets. 2. Manage key client relationships, including negotiating contracts and maintaining ongoing communication. 3. Lead the sales team, providing coaching, mentorship, and development opportunities. 4. Conduct market research to identify new business opportunities and stay up-to-date with industry trends. 5. Collaborate with other departments, such as marketing and product development, to ensure sales efforts align with the company's goals. 6. Prepare sales reports and provide regular updates on sales performance to senior leaders. 7. Develop and maintain a deep understanding of the company's products and services and be able to effectively communicate the value proposition to clients. 8. Attend trade shows, conferences, and other events to build relationships and generate new business. 9. Provide input into the development of the company's marketing and product strategies. 10. Meet and exceed revenue and profitability targets. 11. Build and maintain a pipeline of qualified leads and sales opportunities. 12. Continuously evaluate and improve the sales process to increase efficiency and effectiveness.

Responsibilities: Develop and maintain relationships with key client accounts Understand client needs and recruit top talent to meet those requirements Manage the full recruitment cycle, from sourcing to placement Achieve monthly and quarterly recruitment goals Provide excellent client service and strategic recruitment advice Qualifications: 5-8 years of experience in account management, Talent acquisition in staffing & recruitment Strong communication and negotiation skills Proven ability to build and maintain client relationships

Key Responsibilities: Promote and sell banking, insurance, and home loan products to prospective customers. Handle client inquiries, explain product features, and manage documentation. Generate leads and follow up for conversions through cold calls, referrals, and walk-ins. Recruit and manage a team of agents (for Agency Manager role). Ensure monthly targets and KPIs are met. Build and maintain strong client relationships.

This leadership role demands a dynamic individual to spearhead business development efforts across retail, cross border remittances, and strategic alliances. The incumbent will focus on generating revenue, expanding the client base, and building a strong operational framework for the region. Lead AD1/AD2 Forex operations with strict adherence to RBI and regulatory compliance. Supervise trade & remittance transactions under AD frameworks. Drive business growth through revenue, profitability, and regional expansion strategies. Provide strategic leadership by analysing market, regulations, and tech trends. Build a high-performing team with strong Forex & AD compliance expertise. Expand operations in Goa, Pune, Surat, Baroda & other key markets. Penetrate retail/trade Forex & cross-border remittance segments. Establish partnerships with banks for prepaid cards & remittance products. Launch co-branded/white-labelled prepaid Forex cards and manage alliances. Grow outward remittance business through banking tie-ups. Introduce innovative products in cards, currency exchange & remittances. Own regional P&L with focus on profitability and cost optimization. Develop pricing, commission & incentive models to drive performance. Track branch-level profitability and drive corrective initiatives. Grow retail & corporate client base with custom Forex solutions. Strengthen brand through cross-border remittance & strategic tie-ups. Build strong client relationships to ensure service excellence and retention. Act as a strategic advisor delivering tailored Forex solutions. Conduct market analysis to identify trends and new growth areas. Align regional execution with long-term company vision in Forex.

One of The Travel Compnay (Aireo Travel Solutions) , Account Executive, Besk Knowdge of Tally Prime, Advance Excel, Gst, TDs Basic KnowdgeKey Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships. Act as the main point of contact for assigned accounts, ensuring all client needs are met. Regularly communicate with clients to understand their goals and challenges. Sales and Business Development: Identify new sales opportunities and develop strategies to acquire new clients. Conduct presentations and demos to prospective clients, showcasing products and services. Negotiate contracts, pricing, and terms to close sales. Account Management: Ensure clients are satisfied with services and products, and proactively identify opportunities for upselling or cross-selling. Monitor and track client satisfaction, handling any issues or complaints in a timely manner. Collaborate with internal teams (marketing, customer support, etc.) to ensure successful project delivery. Sales Reporting and Documentation: Maintain accurate records of sales activities, client interactions, and project progress in CRM systems. Prepare regular reports for management on account status, sales forecasts, and opportunities. Ensure all contracts, paperwork, and documentation are completed accurately and promptly. Market Research and Industry Insights: Stay up to date on industry trends, competitive landscape, and market opportunities. Share valuable insights with the sales and marketing teams to refine strategies and improve offerings.

Job Overview - We are looking for a results-driven Business Development Executive/Manager to expand our client base, generate leads, and build long-term relationships. - The ideal candidate will have a deep understanding of marketing services, client acquisition strategies, and business growth tactics. Key Responsibilities - Identify and generate leads through networking, cold calling, and digital outreach. - Develop and execute business growth strategies to increase sales and client engagement. - Pitch marketing and advertising services to potential clients and close deals. - Build and maintain relationships with clients to ensure customer satisfaction and long-term partnerships. - Conduct market research to identify trends, customer needs, and competitor activities. - Collaborate with the internal marketing and creative teams to develop tailored solutions for clients. - Prepare business proposals, presentations, and contracts. - Meet and exceed sales targets and revenue goals. Key Criteria - Bachelor's degree in Business, Marketing, or a related field. - 1 Years of experience in business development, sales, or client acquisition (preferably in a marketing agency). - Strong understanding of digital marketing, branding, and advertising services. - Proven track record of meeting and exceeding sales targets. - Excellent communication, negotiation, and presentation skills. - Ability to work independently and collaboratively in a team environment. - Proficiency in CRM tools, LinkedIn Sales Navigator, and other business development platforms

- Take 100% ownership of the Business given to handle : building relationships ,initial introduction of Organization and offerings, CRM demonstration - Actively build, manage positive business and customer relationships using Web based CRM - Understand customer logistic needs and requirements - Determine customer requirements and expectations to recommend specific products and solutions - Achieve agreed upon sales targets and outcomes within schedule - Cross-sell products to enhance business and customer satisfaction - Perform effective online demos of web based CRM and cross sell products Skills Required: - Strong phone presence and experience in handling dozens of calls per day - Experience working with CRM and proficiency in excel - Excellent verbal and written communications skills - Strong listening and presentation skills - Ability to multi-task, prioritize and manage time effectively - Takes full ownership of activities and outcomes - Track record of over- achieving targets Eligibility Criteria: - Minimum 5 years of experience in Key Account Management. - Proven experience in leading and managing a team of 5 to 10 members.

Key Responsibilities : - Telecalling/CRM Activities : Perform telecalling or CRM activities based on established strategies and guidelines to engage customers effectively. - Customer Interactions : Engage with customers via phone calls, emails, or other communication channels to provide information, gather feedback, and address inquiries. - Data Management : Maintain and update customer databases, ensuring data accuracy, completeness, and compliance with data privacy regulations. - Lead Nurturing : Support lead generation and lead nurturing efforts by following up with potential customers and providing relevant information. - Customer Feedback : Collect and document customer feedback, complaints, and suggestions, forwarding them to the appropriate departments for resolution or improvement. - Training and Development : Participate in training sessions and workshops to enhance telecalling or CRM skills and product knowledge. - Technology Utilization : Utilize CRM software and telecalling tools effectively to manage customer interactions and maintain records. - Provide regular reports on telecalling or CRM activities, including call logs, conversion rates, and customer interactions. - Ensure that all telecalling or CRM activities adhere to relevant regulations, including data privacy and telemarketing guidelines.

About the Role: We are seeking a passionate and experienced Head of Customer Success to lead and grow our Customer Success organization. As Head of Customer Success, you will be responsible for driving customer satisfaction, loyalty, and retention, while ensuring customer success aligns with overall business goals. You will lead and mentor a team of Customer Success Managers, develop and implement customer success strategies, and build strong relationships with our customers. Key Responsibilities: Customer Success Strategy & Leadership: - Develop and implement a comprehensive customer success strategy aligned with company goals and objectives. - Define and track key performance indicators (KPIs) for customer success, such as customer satisfaction, customer retention, and customer lifetime value. - Lead, mentor, and develop a high-performing team of Customer Success Managers. - Provide guidance and support to Customer Success Managers on best practices, customer communication, and issue resolution. Customer Relationship Management: - Build and maintain strong relationships with key customer stakeholders. - Proactively identify and address customer needs and concerns. - Conduct regular customer health checks and proactively identify at-risk customers. - Develop and implement customer success programs, such as onboarding programs, customer training, and customer advisory boards. Product Adoption & Growth: - Drive product adoption and usage within customer accounts. - Identify and pursue upsell and cross-sell opportunities. - Work closely with product and engineering teams to incorporate customer feedback into product development. Team Management & Development: - Recruit, hire, and onboard talented Customer Success Managers. - Conduct performance reviews, provide feedback, and identify training and development opportunities for the team. - Foster a positive and collaborative team environment. Data Analysis & Reporting: - Analyze customer data to identify trends, identify areas for improvement, and optimize customer success strategies. - Prepare and present regular reports on customer success metrics to senior management. Qualifications: Essential: - 4+ years of experience in customer success, account management, or a related field. - 3+ years of experience leading and managing a team of customer success professionals. - Proven track record of success in driving customer satisfaction, retention, and growth. - Strong leadership, mentorship, and coaching skills. - Excellent communication, interpersonal, and presentation skills. - Strong analytical and problem-solving skills. - Experience with CRM systems (e.g , Salesforce, HubSpot) and customer success platforms. - Bachelor's/master's degree in Business Administration, Marketing, or a related field

Designation: Client Account Manager. Experience: 2-5 years Job Location: Noida, Sector 3 Job Purpose: - The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally. Job Description: - Client Relationship Management: Penetrating the given account & continuing to engage and spread awareness via regularly meeting the client with or without Superior and enhancing the engagement further. - Building and maintaining strong, long-lasting customer relationships. - Market Research: Collect Intelligence on the clients, their market, competitors & industry (project/report/escalations/minutes/meeting) to clients and manage client Satisfaction. - Delivery Management: requirement gathering, summarizing, clarifying queries, timely submission & follow-up on closure. - Track Contract signing, Agreement receipt & overdue collections, etc. - Submit Periodic Report: Submit Weekly Reports & Dashboard: Overdue Payments and Collection. - Works alongside business leaders in closing sales by building rapport with existing accounts; explaining product and service capabilities; overcoming objections; preparing contracts. - Contributes information to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account. - Operating as the lead point of contact for any matters specific to the assigned account. - Liaise with cross-functional internal teams (including Technology, SEO, Social Media, Content Teams etc.) to improve the entire Account Management process. - This position may require occasional travel. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors in the respective account.

- As a Customer Success Manager at Mitsogo, you will be the primary point of contact for our valued clients, ensuring they derive maximum value from our products and services. - Your role will involve working closely with customers to understand their needs, provide expert guidance, and facilitate successful product adoption and usage. - You will play a crucial role in building and maintaining strong relationships, driving customer satisfaction, and contributing to our overall success. Responsibilities: - Lead onboarding sessions for new customers, ensuring a smooth transition and effective use of our products. - Develop and deliver training materials and sessions to enhance user proficiency. - Build and maintain strong, long-lasting customer relationships. - Serve as a trusted advisor, addressing customer concerns and providing solutions to enhance their experience with our products. - Monitor customer engagement and product usage. - Proactively identify opportunities for increasing adoption and utilization of our products. - Act as the point of escalation for complex issues. - Collaborate with cross-functional teams, including Product, Support, and Sales, to resolve customer challenges and ensure timely solutions. - Gather customer feedback and insights to drive product improvements and inform the development roadmap. - Advocate for customer needs and contribute to the creation of customer-centric solutions. - Develop and execute customer success plans tailored to each customer's needs and goals. - Track and report on key performance indicators (KPIs) to measure success and identify areas for improvement. - Support the renewal process by ensuring continued customer satisfaction. - Identify opportunities for upselling or cross-selling additional products or services based on customer needs. Requirements: - Minimum of 2-8 years of experience in a Customer Success, Account Management, or related role, preferably in the IT security or software industry. - Willing to work in US shift - Strong interpersonal and communication skills with the ability to build relationships at all levels of an organization. - Excellent problem-solving abilities and a proactive, customer-centric approach. - Familiarity with IT security products and concepts is a plus. - Ability to quickly learn and understand complex technical products and solutions. - Comfortable using CRM software (e.g., Salesforce), customer success platforms, and other relevant tools. - Basic technical understanding of software and security solutions is advantageous. - Master's degree in Business, Technology, or a related field. - Relevant certifications or continued education in customer success or IT security is a plus

- Social Media Strategy : Spearheading the company's social media communication and strategy with the aim to increase the brands engagement levels and awareness across the globe thereby improving sales figures - Business Development : Key role in selling products by establishing contact and developing relationships with prospects, obtaining orders and new accounts. Playing a key role in e-commerce and exhibition sales - Servicing orders and customer relations : Responsible for servicing existing accounts, customer relations, and order dispatch - Product Development : Your inputs will be instrumental in matters related to product development, the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes - Brand Communication : Create and vet original and authentic content across the company's publications and communications - Manufacturing : You will provide technical inputs from a manufacturing process perspective to maintain consistency of product via development of standard SOPs, Technical inputs for production improvement of the brand's product and their quality. - Quality : Being one of the most important areas with respect to consumer facing businesses, quality is the domain in which you will be providing overarching technical and products related inputs for product improvement. Creating a feedback loop for the same after obtaining feedback from customers or specific consumers on issues faced by consumers and to trouble shoot the hindrances.

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services. Key Responsibilities: - Act as the first point of contact for clients post-onboarding - Assist the CSM team in understanding client requirements and priorities - Coordinate between internal teams and clients to ensure timely updates and follow-ups - Help track deliverables and ensure SLAs are met - Maintain clear communication records and update CRMs accordingly - Handle client feedback, concerns, and route them to appropriate internal stakeholders What We're Looking For: - Strong communication and interpersonal skills - Ability to manage multiple tasks and work under pressure - Good understanding of customer service processes - Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus - Fresher or 1-2 years of experience in customer-facing roles preferred Location: Hyderabad, India. WFO only

We are seeking a dynamic and results-driven Sales Manager to lead and grow our sales function. The Sales Manager will be responsible for developing strategic sales plans, managing client relationships, driving revenue growth, and leading a high-performing sales team. The ideal candidate will have a strong understanding of structured cabling and telecommunications infrastructure, with proven success in B2B sales.

- We are looking for a results-driven Business Development Executive/Manager to expand our client base, generate leads, and build long-term relationships. - The ideal candidate will have a deep understanding of marketing services, client acquisition strategies, and business growth tactics. Key Responsibilities - Identify and generate leads through networking, cold calling, and digital outreach. - Develop and execute business growth strategies to increase sales and client engagement. - Pitch marketing and advertising services to potential clients and close deals. - Build and maintain relationships with clients to ensure customer satisfaction and long-term partnerships. - Conduct market research to identify trends, customer needs, and competitor activities. - Collaborate with the internal marketing and creative teams to develop tailored solutions for clients. - Prepare business proposals, presentations, and contracts. - Meet and exceed sales targets and revenue goals. Key Criteria - Bachelor's degree in Business, Marketing, or a related field. - 1 Years of experience in business development, sales, or client acquisition (preferably in a marketing agency). - Strong understanding of digital marketing, branding, and advertising services. - Proven track record of meeting and exceeding sales targets. - Excellent communication, negotiation, and presentation skills. - Ability to work independently and collaboratively in a team environment. - Proficiency in CRM tools, LinkedIn Sales Navigator, and other business development platforms

- We are looking for a Business Development Executive with experience of 3 to 5 years and above in event management or hotel industry - Male or female anyone is ok - Vehicle is preferred Job roles & responsibility : Should have own client, business development, Corporate Sales experience , should work on targets, meet clients, send quotations , negotiations - Local candidates only Industry : Event management Location : Hyderabad Business Responsibility : - Understand Client requirements, modification instructions, project brief & event objectives. - Act as a bridge between the Client and the Client servicing team. - Generate new business. - Should have established client links - Ensure the prompt and systematic servicing of all business enquiries. - Make PowerPoint or Keynote & PDF presentations. - Ensure turnaround time. - Client Relationship management. - Selling Promotional Services. - Meet sales targets. - Excellent communication skills. Client Management : - Understands customer requirements and provides timely solutions accordingly. - Handle escalations and delivery turnaround time appropriately. - Ensuring 100% Client satisfaction in every project execution. Key Attributes : - Client Service Excellence. - Excellent communication. - Should have links with clients in the industry - Ability to connect with professionals at different levels across industries. - Negotiation skills.

Account Manager (Analytics) - KiE Square is seeking a motivated and results-driven Account Manager to join our dynamic team.- The ideal candidate will act as the primary point of contact for clients, ensuring strong relationships and satisfaction while helping them achieve their business goals through data-driven insights and analytics solutions. The Account Manager will be responsible for understanding client needs, managing projects, and working cross-functionally with internal teams to deliver high-quality solutions. Key Responsibilities: - Client Relationship Management: Serve as the main liaison between the company and clients, maintaining strong relationships and ensuring client satisfaction.- Client Retention & Growth: Identify opportunities to enhance client engagements through upselling/cross-selling new analytics solutions, services, and technologies.- Project Management: Oversee the delivery of analytics projects, ensuring they meet client expectations in terms of quality, timelines, and scope.- Needs Assessment: Work closely with clients to understand their business challenges and analytics requirements, providing customized recommendations and solutions.- Collaboration with Internal Teams: Work with data scientists, analysts, and other technical teams to deliver projects on time and within budget.- Reporting & Insights: Present findings, reports, and recommendations to clients, translating complex data analytics into actionable business insights.- Contract Negotiations & Renewals: Handle contract renewals and assist in negotiating terms that benefit both the client and the company.- Performance Monitoring: Track key metrics and client satisfaction to ensure client success and identify areas for improvement. Requirements: - Education: Master's degree in Business, Marketing, Data Science, or a related field.- Experience: 4+ years of experience in account management, preferably in the analytics, data, or technology sector.- Analytical Skills: Ability to understand data-driven insights and communicate their business impact effectively.- Project Management: Proven experience in managing multiple projects simultaneously with attention to detail and meeting deadlines.- Communication Skills: Excellent written and verbal communication skills with the ability to present complex information clearly.- Client-Focused: Strong client service skills with a solution-oriented mindset and the ability to manage relationships across varying levels of seniority.- Tech-Savvy: Proficiency in analytics platforms, data visualization tools (e.g., Tableau, Power BI), CRM software, and Microsoft Office Suite.Preferred Qualifications:- Experience working in a consulting or analytics firm.- Familiarity with advanced data analytics techniques such as predictive modeling, machine learning, or AI.- Knowledge of industry-specific analytics solutions (e.g., financial, CPG/Retail, healthcare).

Role Description: This is a full-time on-site role for a Corporate Key Account Manager. The Corporate Key Account Manager will be responsible for managing key accounts, networking with companies, providing excellent customer service, and utilizing analytical skills. The role is located in Bengaluru. Qualifications: - Analytical Skills and Account Management - Experience in placement and networking with companies - Knowledge and experience in working with key accounts - Excellent communication and interpersonal skills - Ability to build and maintain strong relationships with corporates - Strong problem-solving and negotiation skills - Experience in the ed-tech industry is a plus - Relevant experience of 1+ years Note: Candidates with relevant experience from an ed-tech background will be preferred.

Job Responsibilities: - Manage client portfolios and build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. - Conduct detailed analysis of data sets to provide intelligence and meaningful insights. - Plan and conduct periodic meetings with the clients, to ensure growth-oriented engagements. - Review client queries and concerns and take relevant actions and interventions to ensure seamless client experience. - Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. - Become an expert in [Product] and educate customers on the use and benefits of our products. - Setup new clients in the system and train/onboard new clients to ensure their success. - Identify and forecast expansion opportunities and partner with sales to successfully close such opportunities. - Evaluate risk management for each customer and proactively evade dissatisfaction or lost business and ultimately drive retention throughout the customer life cycle. - Develop comprehensive project plans to be shared with clients as well as other staff members. - Team Management: Lead, mentor, and manage a team of operations professionals, ensuring they meet and exceed individual and team goals. - Project Management: Oversee the execution of projects, working closely with cross-functional teams to ensure projects are delivered on time, within scope - Reporting: Prepare and present regular reports to senior management, providing insights into operations performance, challenges, and opportunities for improvement. Candidate Profile - 5-10 years of experience in direct client handling. - Should have handled projects end to end (from conceptualization to roll-out) - Proven proficiency in customer retention, presentation skills, and ability to work independently to drive customer success. - Excellent communication abilities - Self-learner, highly curious, self-starter, and can work with minimum supervision and guidance. - Entrepreneurial mind-set with a positive attitude is necessary. Qualifications - Experience: 5-10 years of experience in operations and client management or a similar role. - Analytical Skills: Strong problem-solving and analytical skills, with the ability to drive data-based decision-making. - Communication: Excellent written and verbal communication skills with the ability to interact effectively with clients, senior management and other departments