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1.0 - 4.0 years
4 - 5 Lacs
mumbai
Work from Office
Roles and Responsibilities : Manage client relationships to ensure high levels of satisfaction and retention. Provide exceptional customer service through effective communication, issue resolution, and proactive problem-solving. Identify opportunities for upselling and cross-selling services to existing clients, resulting in increased revenue growth. Collaborate with internal teams to resolve post-sales issues promptly and efficiently. Job Requirements : 1-4 years of experience in IT Services & Consulting industry. Strong background in business development, client handling, recruitment, talent acquisition, and sales support. Excellent client servicing skills with ability to build strong rela...
Posted 2 weeks ago
5.0 - 10.0 years
5 - 15 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
- Identify and pursue new business opportunities to drive revenue growth. - Develop & implement strategies to acquire new clients & expand market presence. - Manage the onboarding process for new partners, including both internal & external teams. Required Candidate profile - 5 years of experience in a presales / business development role, ideally within the BFSI sector, with a focus on cloud solutions. - Ability to work effectively with cross-functional teams
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
aurangabad
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
kanpur
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
rajkot
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
kochi
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
nashik
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
dombivli
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
madurai
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
surat
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
vijayawada
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
mysuru
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
jharkhand
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
thiruvananthapuram
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 9.0 years
11 - 17 Lacs
hyderabad
Work from Office
@Request you to please share resume on muskan.chaudhary1@indiamart.com Were looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. • Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. • Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. • Build strong, pr...
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
noida, sector 142
Work from Office
Key Responsibilities: Act as the main liaison between the OTT platform and external clients (content creators, advertisers, agencies, brand partners) Onboard new partners and ensure seamless integration of content or campaigns on the platform Build strong, long-term relationships with key stakeholders to ensure client satisfaction and retention Coordinate internally with content, marketing, ad sales, and tech teams to execute client deliverables Monitor client performance metrics and campaign effectiveness, sharing insights and improvement plans Resolve partner concerns and troubleshoot any issues that may arise in operations or performance Identify opportunities for upselling new formats, a...
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
gurugram
Work from Office
We're on the lookout for energetic, customer-first professionals to be the face of our Client Support & Relationship Team What we need: 16 years of experience in International Flights & Hotels reservations Hands-on knowledge of GDS. (Amadeus / Galileo / Sabre preferred) Strong communication & negotiation skills. A genuine passion for travel & delivering delightful client experiences Strong relationship-building & problem-solving skills Past experience in similar role will be added advantage Responsibilities: Manage end-to-end international flight & hotel bookings for our premium clients Handle fare quotations, re-issuance, cancellations & amendments. Coordinate with airlines, hotels & suppli...
Posted 2 weeks ago
3.0 - 8.0 years
9 - 12 Lacs
hyderabad
Work from Office
@Request you to please share resume on muskan.chaudhary1@indiamart.com Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. • Lead and manage a team of 20–30 members, ensuring high performance and alignment with business goals. • Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. • Build and n...
Posted 2 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
palakkad
Work from Office
Finovest Group is seeking a dynamic and customer-focused Client Relationship Executive to join our growing team The ideal candidate will have excellent communication and convincing skills, along with sound knowledge of financial products such as Recurring Deposits (RDs), Fixed Deposits (FDs), Gold Loans, and related services This role involves building and maintaining strong relationships with clients, understanding their financial needs, and providing suitable product recommendations. Requirements Develop and maintain strong relationships with new and existing clients. Clearly explain financial products (FD, RD, Gold Loans, etc.) and services to clients. Identify customer needs and provide ...
Posted 2 weeks ago
4.0 - 9.0 years
16 - 22 Lacs
pune
Work from Office
Request you to please share resume-anjali.dhantoliya@indiamart.com Roles and Responsibilities- Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 2-3 face-to-face client meetings daily to drive engagement and retention.
Posted 2 weeks ago
3.0 - 8.0 years
9 - 12 Lacs
nashik
Work from Office
Request you to please share resume-anjali.dhantoliya@indiamart.com Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through ...
Posted 2 weeks ago
3.0 - 8.0 years
9 - 14 Lacs
bengaluru
Work from Office
Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
mohali
Work from Office
About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...
Posted 2 weeks ago
4.0 - 8.0 years
4 - 7 Lacs
bangalore rural
Work from Office
Provide language support for clients, including interpreting and translating documents. Develop and maintain client relationships to understand their needs and provide tailored solutions. Conduct research to stay updated on industry trends Required Candidate profile Proficient in both Korean and Japanese languages. Experience working with employment firms or recruitment services companies. Strong communication and interpersonal skills.
Posted 2 weeks ago
1.0 - 6.0 years
5 - 9 Lacs
gurugram
Work from Office
Role & responsibilities Responsible to manage end-to-end client queries and ensuring resolution. Response to Client Emails in defined timelines Should adhere to the SLA and comply as per the defined process and client expectations. Assist with solving challenging client requests or issues and provide suggestions. Escalate as needed as per the escalation matrix. Freshdesk Ticketing tool experience required. Handle inbound and outbound (need based) client calls and provide support in getting resolution Preferred candidate profile Minimum Graduate Excellent verbal and written communication skills Good MS Power-Point and MS-Excel skills Networking & Building Relationships Time management and org...
Posted 2 weeks ago
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