233 Client Relation Jobs - Page 7

The job would require the candidate to meet clients (family offices & Ultra High Net Worth Individuals), understand their financial/investment objectives & risk appetite and recommend appropriate products. What is the roles objective Establish, grow, and manage investment relationships with clients Be the primary client contact and trusted investment advisor Deepen existing client relationships by providing appropriate investment advice and solutions Acquire new clients through market intelligence & engagements Drive sales of companies products to suitable client portfolios Share market updates and house views to clients on a timely basis Update clients on their investments and its performance Leverage existing client relationships and other sources to acquire new clients Recognize changes in clients/ market environment which may present opportunities Enhance client experience through strong relationship management What skills do you need to possess Superior understanding of Markets and Products Strong knowledge of different asset classes Experience of providing investment advice and solutions Strong interpersonal and communication skills Good Analytics Skills Digital mindset What is the prior experience needed 8 to 14 Years of experience What qualification/s you should have Masters in business administration or any equivalent degree

Job Description: Job Title: Client Relations Coordinator (Female Candidates Preferred) Location: Khajaguda, Hyderabad Experience: Minimum 2 Years in Tally ERP and Client Coordination. Age: 30-35 Years Company: Crux Prestressing Systems Pvt. Ltd. Job Description: We are seeking a Client Relations Coordinator with Tally ERP expertise and at least 2 years of experience . The ideal candidate should have strong communication and coordination skills to handle client interactions efficiently while managing financial data in Tally. Key Responsibilities: Maintain and manage client interactions professionally. Handle billing, invoicing, and financial entries using Tally ERP . Coordinate with internal teams and clients for smooth transaction processing . Assist in preparing reports, maintaining records, and handling client queries . Ensure timely follow-ups on payments and financial documentation . Key Requirements: 2+ years of experience in Tally ERP . Strong communication and client handling skills . Ability to manage accounts-related tasks efficiently. Organized, detail-oriented, and good at follow-ups . Female candidates preferred , age between 30-35 years . Proficiency in English, Hindi, and Telugu is required.

Builds business by identifying and selling to prospects based on overall business strategy; maintaining relationships with business stakeholders viz. Dealers, Architects, Interior Decorators, Builders, Paint Contractors/Painters; should fully understand the companys products and its applications as well as the customers need and requirement to service customers which in turn helps to contribute to business success; primarily meeting sales and collection targets. Job Duties Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Closely monitor, nurture and develop the existing channel partners to grow the share of business Sells products/ systems by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Eg: Market Share Analysis Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational and training workshops, establishing personal networks and benchmarking state-of-the-art practices Contributes to team effort by accomplishing related results as needed. For locations where required, the incumbent may have additional administrative responsibility of C&F. Skills Required Presentation Skills, Client Relationships, Emphasizing Excellence, Assertiveness, Negotiation Skills, Prospecting Skills, Meeting & Exceeding Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales, Ability to deal with pressure, Language Skills (English, Hindi and local language preferable)

: Established in 1991, Matrix (www.matrixcomsec.com) is a leader in Security and Telecom solutions for modern businesses and enterprises. Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management Software, Network Video Recorder, and IP Camera, Access Control and Time-Attendance Systems as well as Telecom Solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways, and Communication Endpoints. These solutions are feature-rich, reliable, and conform to international standards. Having global footprints in Asia, Europe, North America, South America, and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. We aspire to be the world leader in innovative telecom and security solutions by offering cutting-edge, high-performance telecom and security solutions to business customers. Roles and Responsibilities : Maintain client relations to build excellent reputation for service and produce repeat business. Interact regularly with top ten accounts related to weekly selling, deliveries and stock availability. Maintaining contact with existing clients to ensure that they are satisfied with their services Building relationships with existing clients to ensure repeat business and new business opportunities Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and implementing effective account plans to retain existing customers. Identifying customer needs and communicating how company products and services fulfill those needs. Suggesting innovative ways to increase sales and enhance clients' experience. KRA's: Sales from regular SI's Number of SI's build How to get constant business from SI's Skills Required: Ability to increase customer engagement. Knowledge of customer relations management software and MS Office. Outstanding communication and negotiation skills. Analytical and time management skills.

Job description strategic Export Marketing Executives to join our team. The ideal candidates will have exceptional communication skills, technical proficiency, and the ability to develop and implement effective export marketing strategies. The Export Marketing Executives will be responsible for expanding our market presence internationally, managing relationships with international clients, and driving export sales growth. Key Responsibilities Market Research: seeking two dynamic and strategic Export Marketing Executives to join our team. The ideal candidates will have exceptional communication skills, technical proficiency, and the ability to develop and implement effective export marketing strategies. The Export Marketing Executives will be responsible for expanding our market presence internationally, managing relationships with international clients, and driving export sales growth. Conduct thorough market research to identify potential markets, understand competitive landscapes, and determine customer needs in international markets. Strategy Development: Develop and implement export marketing strategies to penetrate new markets and increase market share in existing markets. Client Relationships: Build and maintain strong relationships with international clients, distributors, and partners to drive business growth. Sales Targets: Achieve and exceed sales targets by identifying new business opportunities and expanding existing client relationships. Promotional Activities: Plan and execute international marketing campaigns, trade shows, and promotional activities to enhance brand visibility. Compliance: Ensure all export activities comply with international trade regulations and company policies. Documentation: Prepare and manage all necessary export documentation, including contracts, invoices, and shipping documents. Reporting: Provide regular reports on market conditions, sales performance, and marketing activities to the Marketing Manager. pls send your resume on hr@rrmgt.in or call on 9081819473.

Roles and Responsibilities: Build and maintain strong client relationships. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers to address concerns and gather feedback. Resolve customer issues promptly and effectively. Educate customers on product features and updates. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Additional Qualification and Skills: Customer Retention Customer Support

Bima Sakhi as an women's rep of LIC- has to ensure financial security and family protection of people in our surroundings by providing them with adequate insurance and financial products. Required Candidate profile Should be able to learn and upgrade her skills to become a professional fin advisor rep LIC - able to cater to the needs and expertise that the premium customers expects. Perks and benefits Commission, Renewal common, gratuity ,stipend etc

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Create and maintain a positive public image for individuals, and groups, manage communications or organizations Should be responsible for ideating, writing, editing, pitching, placing, and promoting executive thought leadership Required Candidate profile Entertaining clients, attending meetings, and traveling India as well as abroad Should have a lovely & beautiful personality Go-getter, extrovert qualities, and fluency in English are the most Perks and benefits 21 Paid Leave + Health policy + Accommodation

Experienced Operations Manager with 10+ years in Recruitment & staffing operations, people management, specializing in timesheet management, invoicing, client relations, compliance, and driving operational efficiency across large client accounts.

Maintain client relationships, coordinate with Client for Job requirements, update CRM systems, Ensure client satisfaction support the recruitment team to streamline staffing operations Required Candidate profile Graduate in any discipline Experience in client servicing or CRM Strong communication and interpersonal skills Proficient in CRM tools Ability to handle multiple clients and follow up.

Maintain regular communication and strong relationships with existing clients. Understand client needs and ensure timely service delivery and satisfaction.

Job description Position: Marketing Executive / Sr. Marketing Executive Company: SIA Publishers & Distributers Pvt. Ltd. Location: Nizamabad , Telangana Experience: 0 - 3 Year Notice: Immediate Role & responsibilities Visiting Schools & Collages across assigned territory (Nizamabad) for building business relations Clients payment collection Business presentation to the higher authorities of Schools / collages. Business Empanelment Preferred candidate profile Freshers / experience with excellent interpersonal skills, looking to build long career in Sales & Marketing. Only Local Candidates - having permanent address at Nizamabad local. Proficient in Telugu speaking and average in English & Hindi Candidate must have two wheeler and driving license. Perks and benefits 20,000 - 25,000/- + Petrol allowance + Sales & Performance Incentive Interview: Face to Face @ Koti Head Office, Hyderabad. Contact: 91 97041 22348 / hr@singhtechservices.com

You will start with marketing, advertising, branding, promotion, sales and your growth will be into management profile in a few months only. Key Responsibilities- Marketing & management Advertising Branding Promotion Team handling Training & development customer management & handling Eligibility Criteria : Age 18-27 Freshers can apply Immediate joiner Kindly give a call to our HR- 9324483283 for further clarifications. Location - Mumbai all areas, MUMBAI SUBURBS, kalyan,Dombivli,Panvel.

Position: Cyber Security Engineer Experience: 3 to 4 Yrs Location: Noida Education: B.E./ B.Tech. MCA Mandatory Skills Candidate Profile Must have experience in Governance - Security Operational Tasks support & governance. Compliance and Risk Management. Vulnerability Management - vulnerability (infra and app) scans and remediation plans SMP (Security Management Plan) - preparing, reviewing and managing Authorisation management - should have managed the accounts & controls in the Infra scope Security Patch management - end-to-end coordination and implementation Security product management - Antivirus Management, like TrendMicro, Defender, etc... Security incident management - Managing the end-to-end security incident lifecycle with corrective measures Audit support - support auditors' mandate on the security system and artefacts Mitigation - thinking analytically and executing efficiently. Analyse and optimise orchestration and automation between security tools Vendor Management, Collaboration, Facilitation - Excellent customer-facing skills and significant experience building strong client relationships Communication Skills - Communicate security and technology needs effectively Security Reporting, Meetings & Communication - Prepare and develop security report as contractually required, attend client and Sopra Steria meetings to provide security expertise and advice Certification: CISM & ISO 27001 certification is a must

WE ARE CONDUCTING MEGA JOB FAIR FOR VARIOUS DOMAIN WITH I IMMEDIATE JOINING FOR TIER 4 COMPANIES IN BANGALORE. Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : Aditya - 9686682465 / 7259027282 / 7259027295 / 9900024811

Job Description: Client Relations Executive (Female Candidates Only) We are looking for a dynamic and motivated individual to join our team as a Client Relations Executive in a power trading company . The ideal candidate should have decent communication skills and can be a fresher or experienced professional . Key Responsibilities: Client Interaction: Engage with clients, understand their requirements, and maintain strong relationships. Lead Generation: Identify and generate potential business opportunities. Coordination & Reporting: Assist in creating reports and coordinating with different teams for smooth operations. Day Shift Role: Work in a structured and professional environment during regular business hours. Requirements: Female candidates preferred (Freshers & Experienced both can apply). Strong verbal and written communication skills. Ability to multitask and work in a dynamic environment. Basic knowledge of MS Office for report generation.

Department: Solutions Consulting Employment Type: Full Time Location: India Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Senior Consultant, Solution Delivery (AKA: Senior Business Analyst) Hybrid Role, Hyderabad Overview: As a Senior Consultant in Solution Delivery at Vitech you'll be instrumental in guiding our clients through their transformation journeys, leveraging Vitech’s innovative products. As a vital implementation team member, you’ll excel at translating client business needs into impactful solutions within our platform. Your ability to understand client priorities, collaborate effectively with agile teams and stakeholders, and deliver successful solutions is key to ensuring both client satisfaction and company success. We’re looking for someone with strong communication and problem-solving skills, a natural curiosity, empathy, and a customer-centric and product-first-focused approach. What you will do: Analyze & Document Business Needs: Lead the analysis of client business requirements and refine features and stories for client implementations, ensuring that customer requirements business needs are met with Vitech solutions. Develop Scalable Solutions: Utilize Domain and Vitech product knowledge to solve customers’ business needs, while ensuring that the solutions are scalable, repeatable and adherent to the ‘product-first’ approach. Manage Backlog: Closely collaborate with internal project leadership and customer to define, estimate, and prioritize program backlog for implementations projects. Build Strong Client Relationships: Cultivate deep connections with customers, gaining a thorough understanding of their core needs and business objectives, while articulating how those needs are met with Vitech products. Mentor & Guide: Serve as a mentor to both customers and team members, bridging knowledge gaps and fostering continuous improvement. Root Cause Analysis: Delve into the underlying challenges driving customer needs and project requirements to facilitate comprehensive discussions and solutions. Liaison Role: Act as the bridge between the agile team and the user community, facilitating clear communication during the project implementation. What We're Looking For: Product Expertise: Become a go-to expert on our products, with a talent for building strong relationships and understanding client needs. Consultative Approach : Uses the consultative mindset to advise customers on how to best achieve their business objectives by using Vitech products. Clear Communicator: Possess excellent verbal and written communication skills, with the ability to build relationships and to convey complex information clearly and concisely to both technical and non-technical stakeholders. Team Player: Thrive in cross-functional teams, fostering a collaborative and inclusive environment. Analytical Thinker: Demonstrate strong analytical and problem-solving skills, focusing on identifying root causes and developing effective solutions. Adaptable & Proactive: Show flexibility in adapting to changing client needs and requirements, while maintaining focus on proper work prioritization. Curiosity & Empathy: Display an inquisitive nature and empathy, driving your proactive approach to asking questions and seeking a deeper understanding of client challenges and goals. Agile & SDLC Knowledge: Have a solid understanding of industry-standard SDLC methodologies and Agile implementation approach. Tool Savvy: Experience with Agile and Issue Management toolset, particularly the Jira Suite. Education: BA/BS Degree: A degree in a Business, Engineering, or Computer Science-related field is required. Bonus Points: ERP Implementation: Experience in ERP implementation or integration projects is highly desirable. Successful Track Record: Proven success in translating business requirements into functional specifications that drive project success. SQL knowledge is a big plus to aid quicker onboarding on the data model to support Migration projects. Experience in 'front-end' system configurations to deliver value to the customer, a plus. Experience with acceptance of the delivered functionality in the agile setting through validation of key business scenarios in the system. Experience with System Integration Testing (SIT) and User Acceptance Testing (UAT) phases of the system implementation cycle. Join Us at Vitech! We are looking for someone who’s ready to make a significant impact by turning client needs into powerful solutions. If you’re passionate about delivering excellence and driving transformation, we’d love to hear from you! Join us in delivering innovative solutions that make a real difference for our clients. At Vitech, we believe that diversity fuels innovation, and we’re committed to creating an inclusive workplace where everyone can thrive. We’re an Equal Opportunity Employer and welcome all qualified applicants regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, or veteran status.

densify, qualify, and close new business opportunities related to CRM solutions. Build and maintain strong relationships with existing and prospective clients. Understand client needs and propose tailored CRM solutions. Work closely with marketing.

Identify and approach potential investors through cold calls, networking, or referrals. Develop and maintain strong client relationships.

• Must have experience in Insurance Industry. • Customer Retention & Collections. • Manage a Team of more than 5 Customer Service Representatives. • Mining additional revenue from existing customers. • Excellent Communication skills.

Part of Pro-Equities team Spark Family Office/Wealth Management Must have a passion for Equities, having worked extensively with UHNI clients in advising portfolios Must have strong client relationships built over the years and must facilitate transition them to SPARK PLATFORM. Primary business Listed Equities based brokerage. Work with the Research, Technical product team to take to market the recommendations. To work in sync with the Dealing team to execute the trades. Other areas to focus - Distribution of wealth products earn commissions Responsible for overall business and PL for Private Client Group (can be mutually worked upon) Set Meet revenue targets at product level and ensuring to meet targets set throughout the year. Should be proficient with knowledge of capital markets as well as third party products such as AIF, MF, PMS, Insurance etc. (mechanics, commercial structures etc.) Holding strong exposure in Wealth and Equity Markets Handle trading and maintaining relationship with new existing clients, Advising clients on their equity portfolio for long term investments as well as positional trading ideas in stocks for the short / medium term tips and market related information Advising the clients to invest in the right investment scheme depending upon their future needs and returns. Review customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Candidate to be from Securities or relevant Equities back-ground led organisation such as Institutional Equity Houses Post graduate with minimum 7-15 yrs exp Should possess strong networking relationship building skills Close

About Welspun Entity* Welcome to Welspun Transformation Services Limited (WTSL), where innovation, digital transformation, and customer-centric excellence come together. As part of the Welspun Group, we are at the forefront of automation and business services, working across industries with a focus on cutting-edge technologies such as AI, ML, and RPA. Since our founding in August 2018 with 92 employees, we've grown to over 500 members across multiple locations, showcasing our commitment to operational excellence and inclusivity. At WTSL, we prioritize diversity, with 34% women in our workforce and flexible policies like maternity, paternity, and menstrual leave. Our goal is to increase female representation to 40%. We foster a family-like work environment through initiatives like Fam-Jam and wellness programs, and our Great Place to Work certification highlights our commitment to employee well-being. Working at WTSL means being part of impactful projects for global clients, while growing professionally through extensive learning opportunities. Join us as we continue our transformational journey, where your ideas and contributions will be valued, and you can make a meaningful impact in the world of business services Job Purpose/ Summary* As a Customer Success Manager (CSM), you will be responsible for developing and maintaining strong relationships with customers to ensure their satisfaction, retention, and long-term loyalty. You will serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing strategic solutions tailored to their needs. This role is critical in driving customer engagement, identifying upselling or cross-selling opportunities, and collecting feedback to enhance products, services, and overall experience. Job Description* As a Senior Manager in the CRM department, the successful candidate will be responsible for managing and enhancing customer relationships, ensuring customer satisfaction, and driving business growth. They will be expected to work closely with the CEO's office on critical business generation initiatives and manage relationships with key stakeholders. The role requires a strong customer and business-centric approach, with a focus on delivering results. Principal Accountabilities* Develop and implement customer relationship management strategies to enhance customer satisfaction and loyalty. Recommend, implement, and drive feedback mechanisms such as NPS (Net Promoter Score) and CSAT (Customer Satisfaction Score) to evaluate customer satisfaction, identify service improvement areas, and strengthen customer relationships.Work closely with the CEO's office on critical business generation initiatives, identifying new opportunities for growth and expansion. Manage relationships with key stakeholders, ensuring their needs and expectations are met and that they are kept informed of any significant developments. Foster a customer-centric culture within the organization, promoting the importance of customer satisfaction and the value of long-term customer relationships. Use business and commercial acumen to make informed decisions that benefit both the customer and the organization. Demonstrate a global mindset, understanding and responding to global trends and developments that may impact the organization and its customers. Encourage entrepreneurship and innovation within the team, promoting the development of new ideas and approaches. Lead and manage the team, fostering a culture of excellence and ensuring all team members are motivated, engaged, and performing at their best. Use strong interpersonal skills to build and maintain effective relationships both within and outside the organization. Pay attention to detail and use critical thinking skills to solve complex problems and make sound decisions. Influence others to achieve results, driving the team and the organization towards the achievement of its goals. Key Interactions* 1. Stakeholder Engagement 2. Client Relations 3. Cross-Functional Collaboration 4. External Communication 5. Internal Communication Experience* 10 - 18 Years Relevant Industry* IT Services & Consulting,BPO,Analytics / KPO / Research Education Degree* Under Graduate Specializations* Others Language Proficiency* ENGLISH,HINDI Certifications* Skill* 1. Interpersonal Relationship 2. Detail Orientation & Influencing 3. driving results & Critical Thinking 4. Interpersonal Relationship 5. Detail Orientation & Influencing 6. driving results & Critical Thinking

Job Purpose The role is responsible for driving cross-selling opportunities, fostering customer satisfaction, and achieving business targets within a branch. By leveraging centrally shared customer data and collaborating with cross-functional teams, the Area Customer Success Manager identifies and capitalizes on opportunities to promote the ABCL products and services, ultimately enhancing customer value and expanding the customer base. Key Challenges Competing in a fintech landscape with limited annual investment vis--vis long-term funding models of competitors. Dependence on partner businesses for product development and on call centres for sales closures. Need for real-time, high-quality customer interaction and service. Navigating stakeholder alignment across businesses. Driving agile solution development using modern methodologies despite traditional tech infrastructure. Key Result Areas (KRAs) Key Result AreasSupporting ActionsOpportunity Identification - Mine cross-sell opportunities from central data - Understand customer insights to pitch effectively - Stay updated on product suite and its customer fit - Propose combination solutions as per customer needs - Work with product managers to design propositions Cross LOB Communication - Build rapport with CSEs to enhance lifecycle value - Collaborate across units for aligned cross-sell targets - Draft zone-level cross-sell plans with cross-unit inputs Managing Lead Generation and Closure - Drive leads via internal networking with CSEs - Coordinate with sales teams to ensure lead closure Query Redressal - Troubleshoot and resolve escalated issues promptly Achieving Acquisition & Cross-Sell Targets - Meet branch-wise new acquisition and cross-sell goals - Tailor and deliver contextual offerings to customers - Monitor and improve scale/quality of delivery continuously Relationships Relationship TypeFrequencyNatureInternal Cross-functional TeamsDailyCollaborate to achieve cross-sell and acquisition goals External Natural Market / Central LeadDailyUse market and central data to identify opportunities and drive productivity

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: 1. Customer Relationship Management Develop and nurture long-term relationships with existing and potential customers. Understand customer needs, preferences, and challenges to offer personalized solutions. Act as the primary point of contact for key clients. 2. Customer Support & Issue Resolution Address customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectively. Ensure high levels of customer satisfaction and retention. 3. Sales & Business Growth Identify upselling and cross-selling opportunities to maximize customer value. Work closely with the sales team to drive customer acquisition and revenue growth. Conduct follow-ups on renewals, subscriptions, and contract negotiations. 4. Customer Engagement & Feedback Gather and analyze customer feedback to improve products/services. Organize customer surveys, feedback sessions, and loyalty programs. Develop and implement strategies to enhance the customer experience. 5. Reporting & CRM Tools Management Maintain and update customer records in CRM software (Salesforce, HubSpot, Zoho, etc.). Track and analyze customer behavior, trends, and satisfaction levels. Prepare weekly/monthly reports on customer interactions and improvements.