Voice Process Executive Echo India Managed Services

3.0 - 6.0 years

4 - 7 Lacs

noida

Work from Office

Job Title: Voice Process Executive Location: Sector 62, Noida Company: Echo India Managed Service Employment Type: Full-time | Rotational Shifts Role Overview We are seeking dynamic and customer-focused Voice Process Executives with prior experience in handling international voice processes (UK, US, or Australian clients). The ideal candidate will be confident, empathetic, and adept at resolving queries while delivering exceptional customer service. Youll be part of a motivated and multicultural team working to enhance Echo’s reputation for service excellence across the globe. Key Responsibilities Handle inbound and outbound voice calls to resolve customer queries efficiently. Deliver except...

Posted 1 month ago

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Senior Associate, Client Processing BNY Mellon International Operations India Private Limited

2.0 - 3.0 years

1 - 2 Lacs

Pune, Maharashtra, India

On-site

In this role, you ll make an impact in the following ways: Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues. Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue. Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner. Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solves complex problems based on an understan...

Posted 3 months ago

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Client Processing Manager BNY

5.0 - 15.0 years

0 Lacs

maharashtra

On-site

As a Senior Vice President, Client Processing Manager at BNY, you will have the opportunity to manage a medium to large-sized team or multiple small Client Processing teams. Your responsibilities will include handling all aspects of client accounts, such as solicitation, inquiries, transactional processing, and problem resolution. You will serve as a top level of support for external clients and ensure that the work produced meets product/service and quality standards. Additionally, you will identify and implement process improvements to enhance the experience for all stakeholders. In this role, you will recruit, direct, motivate, and develop staff to maximize their individual contribution, ...

Posted 5 months ago

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Trade &Settlement processing - Pune Kiya.ai

2.0 - 3.0 years

0 - 1 Lacs

Pune

Work from Office

Role & responsibilities Applies expertise and judgement in providing quality, and occasionally complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner. Performs a variety of operational tasks in a product or functional area, including processing updates to client accounts or company records and interpreting and handling exceptions. Investigates and corrects errors in client accounts. Conducts independent analysis and policy interpretation. Responsible for reconciliations, including...

Posted 5 months ago

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Client Processing Specialist RSM US in India

2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

Work from Office

JOB SUMMARY The client processing specialist is responsible for ensuring all firm systems are setup with client information and project details accordingly and for communicating with the project team, finance and other internal teams or project teams as needed. The client processing specialist is also responsible for mitigating risk to clients and the firm and, therefore, begins to develop a basic knowledge of all aspects of the firms report processing capabilities and software applications, and applies objectivity with integrity in the normal course of work. The client processing specialist must be knowledgeable on the policies, procedures, and technology tools for supported industries with...

Posted 6 months ago

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