Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Senior Analyst - Presales Solution (Business Process Outsourcing) Everest Group

2.0 - 6.0 years

0 Lacs

karnataka

On-site

About Everest Group At Everest Group, we specialize in providing business leaders with the confidence to navigate today's market challenges through deep expertise and tenacious research. Our goal is to drive maximized operational and financial performance while facilitating transformative experiences. With a sharp focus on technology, business processes, and engineering, we analyze talent, sustainability, and sourcing to deliver precise and action-oriented guidance. For more insights, please visit our website at www.everestgrp.com. To explore career opportunities with Everest Group, visit https://www.everestgrp.com/about-us/careers/industry-analysts. Job Overview Joining the BPS Pricing cluster within the Commercial and Solution Analytics (CSA) practice at Everest Group involves assisting buyers and service providers in making informed pricing decisions for BPO outsourcing arrangements. On the buy-side, you will advise buyers on optimizing their sourcing spend, offering fair market price comparables for outsourced services, and rationalizing their BPO services portfolio. On the supply-side, you will support providers by providing price benchmarks, understanding competitive commercial constructs, enhancing solution sizing approaches, and improving win-rates in BPO deals. Your responsibilities will extend beyond unit pricing analysis to include aspects such as ongoing productivity, Return on Investment (ROI) from transformation, and solution design elements like sizing, staffing mix, and shoring. Sample engagement types where you may be involved include: - Supporting a leading Europe-based CPG company with a detailed commercial assessment of their existing contact center outsourcing (CCO) services contract - Assisting a Tier 1 BPO service provider with price benchmarks, solution sizing, and transformation ROI across their Healthcare BPO services portfolio - Conducting a sole-source review of a service provider's HRO bid to a leading US-based apparel manufacturer - Supporting a Tier 1 India heritage BPO service provider with a post-facto review of six BFSI BPO lost bids - Collaborating with the commercial leadership team at a Top 5 BPO service provider to explore best-in-class outcome-based models within Finance & Accounting and Supply chain BPO Key Responsibilities As part of Everest Group, you will: - Manage multiple initiatives from business development to client delivery - Create actionable insights by evaluating information collected through live engagements, interviews, and secondary research - Communicate with senior stakeholders in major outsourcing service providers and recipients of global services to address pricing-related issues - Develop a strong external reputation through the quality of work delivered to clients and by conducting webinars and publishing high-quality content - Collaborate with analysts across the company and support the sales team in strategic sourcing and operations engagements - Take an active role in the professional development, growth, and mentoring of team members Education and Experience To excel in this role, you should have: - 2 to 5 years of experience in solution design, price-to-win, or bid management teams within Tier 1 IT/BPO service providers - Domain knowledge across various BPO areas such as finance & accounting, procurement, contact center services, supply chain, HRO, digital operations/marketing BPO, and vertical BPO (healthcare, insurance, banking, pharma, etc.) - Exposure to pricing and solution constructs of outsourcing services in BPO with hands-on experience in pricing or solutioning for BPO deals - Familiarity with automation, next-generation delivery models, and transformation in BPO services - Knowledge of BPO deal-specific components like solution sizing, pricing, SLAs/KPIs, transformation, contracting terms, and conditions - Strong client presence, presentation skills, relationship orientation, and collaborative work style - An MBA from a reputed B-school is preferred Note: Everest Group is an equal opportunity employer that values diversity and inclusion. We provide equal opportunities for all applicants and employees, including those with disabilities, and we are committed to maintaining a discrimination-free and respectful environment for all individuals.,

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