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C2C Process Expert Capgemini

3.0 - 7.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Cash Applications Process Expert, you will play a key role in managing a team of Order To Cash processes, monitoring team performance efficiency and quality, and serving as the client point of contact for status updates, new initiatives, and escalations. Your responsibilities will also include initiating process optimization and standardization activities, keeping process documentation up to date, monitoring and improving team and process KPIs, handling complex client-specific queries and escalations, and ensuring accurate and timely cash applications. Key Responsibilities: - Manage a team of Order To Cash processes and monitor team performance efficiency and quality - Se...

Posted 1 month ago

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