Lead I - Cloud Infrastructure Services UST

5 - 7 years

0 - 0 Lacs

Bengaluru

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Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs f...

Posted 7 months ago

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Lead I - Cloud Infrastructure Services UST

5 - 7 years

0 - 0 Lacs

Bengaluru

Work from Office

Posted 7 months ago

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Associate, Client Support S&P Global Market Intelligence

2.0 - 4.0 years

3 - 5 Lacs

gurugram

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The Impact: Being the nerve center, you will be the face of the organization for our clients. Your regular day would require you to answer client queries and being an advocate while showcasing your vast knowledge of our tools, data and the industries we cover. The top financial institutions in the world will ask you to figure out things they are unable to understand on their own. What's in it for you?: Improve social skills while interacting with C-level industry leaders Develop comprehensive industry knowledge Assist market leaders and decision-makers across the Financial Services industry Be part of a company that is a results-focused meritocracy. We set high standards and value accountabi...

Posted Date not available

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