1635 Client Onboarding Jobs - Page 28

Identify and develop new business opportunities in the recruitment and staffing sector. Generate leads through cold calls, emails, networking, LinkedIn, and client referrals. Pitch recruitment services to corporate clients, SMEs, and HR managers. Required Candidate profile Schedule and attend client meetings (virtual) to understand hiring needs. Close deals and onboard new clients by negotiating and finalizing terms. Maintain long-term client relationships. Perks and benefits Incentive Bonus

Job Summary: We are looking for a detail-oriented and proactive Merchant Onboarding Executive to join our team. The role involves managing the end-to-end onboarding process for new merchants, ensuring a smooth and efficient experience while maintaining high data accuracy and compliance. Key Responsibilities: Handle merchant registration and onboarding process. Collect, verify, and upload necessary documentation. Coordinate with internal teams (Sales, Tech, Compliance) for smooth activation. Provide training/support to merchants on using the platform/tools. Maintain records and update onboarding status regularly. Resolve any onboarding-related queries or issues. Requirements: Bachelor's degree mandatory 3 to 6 years of experience in merchant onboarding, customer service, or operations from Payments / Fintech industry. Strong communication and interpersonal skills. Good organizational and multitasking abilities. Familiarity with CRM tools or Excel is a plus. Company Website: www.camspay.com

COMPANY PROFILE Brief - Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services suchas express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousingand technology services. Delhivery has successfully fulfilled over 550 million transactions since inception andtoday works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands. Vision - Since its inception in 2011, Delhivery has become India’s leading supply chain services company. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high-quality logistics operations, cutting-edge engineering, and technology capabilities. Team - Delhivery was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati and is now 40,000+ people strong. Roles and Responsibilities Ability to identify customer’s LTL/PTL requirements and clearly communicate the product offerings to match their needs. Service a geographical area/client segment to generate leads & sign new customers. Responsible for negotiation & pricing closure. Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a personal service. Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business. Conversion of qualified leads into customers (First Time Buyers) across Major, Small and MediumBusiness Accounts and develop and penetrate existing accounts (Retention and Development). Act as the customer’s main point of contact, by liaising closely with the relevant departments within Delhivery to ensure that their queries, problems or issues are dealt with appropriately. Monitor the health of accounts, service levels and enhace SOW growth. Prepare and present weekly/monthly reports detailing sales achieved and those predicted against targets. To continually develop knowledge of Delivery’s products/services and general commercial awareness to provide the best possible solutions to the customers. Desired Skills and Experience Candidate should have 4-7 yrs. experience in Logistics / SCM BD Role Candidate should have excellent communication skills, good negotiation & co-ordination, market intelligence, generate business inquiries, expanding sales & ensure the profitability of the company New acquisition skills required Analytical bent of mind and good data analysis skills Willing to travel and are ready to visit as per the company ask A positive attitude and a desire to promptly resolve potential customer issues or complaints to support business growth.. Go getter and responsibility taker who will ensure that we hit monthly targets with given margins

Looking for a Business Development Executive to generate leads, build client relationships, and achieve sales targets. Responsible for identifying new business opportunities, handling client queries, and promoting services.

Job Responsibilities: • Monitoring and analysis of key data of the region allocated including sales f igures, sales personnel, productivity ratios, clients work status and receivables. • Accurately forecasts weekly, monthly, quarterly and yearly revenue streams. • Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the sales reports. • Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers. • Recruit, develop & retain respective teams by formulating their development plans, meeting their training needs and communicating with them on a regular basis. • Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel. • Drive performance with incentive structure and sales promotion schemes. • Ensure systematic follow-up with the client organizations to take the sales pitch to time bound closure Interested Candidates can share their Resume at Sharma.divya@tradeindia.com

Manage channel partner business by visiting POS daily, building relationships, supporting branches, resolving queries, preparing reports, sharing conversions, executing journey plans, handling audits, and training branch staff on products/processes.

Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions. The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Devising and organising Business scenarios and Test cases inline with Business requirements Creating Cross Reference matrix to ensure coverage of Testing during UAT Devising Test plans & UAT approach for each delivery cycle and seeking approval from UAT Manager Liaise with UAT users to perform UAT, secure signoffs and update results in ALM Ensure delivery of all agreed deliverables with no compromise on quality Establish and maintain a partnership with Group Technology counterparts and Business UAT partners Responsible for upkeep and transparency of all JIRA tickets as well as ensuring work estimations are as accurate as possible as well as providing clear updates and escalations in the daily scrum calls The candidate must be willing to learn new technologies and employ them where required and find solutions to the business problems The candidate must thrive to deliver projects at the minimal possible time to meet business requirements Be transparent and escalate issues to stakeholders to find best course of actions Foster an innovative approach to bring in new methods and means Your skills and experience . Skills Strong communicator as the role will be business facing and requires interaction with a diverse set of stakeholders. Prior experience of participating inUAT projects Experience of Client Screening, Anti-Money Laundering (AML), KYC systems/processes Experience in Financial Services with a good understanding of core banking products Experience in working with global delivery teams KYC tools and Fircosoft / Workbench application experience would be an added plus Competencies An experienced UAT analyst with a good knowledge of SDLC / Agile methodology Able to communicate effectively with Stakeholders and be able to prioritise and deliver according to strict timelines and quality standards Able to work independently as well as work as part of the team Ability to follow the defined compliance process and where required enhance the process with support from UAT Manager Must be flexible to accommodates potential spikes in workload during testing and able to adapt to changing requirements/priorities. Education / Certification Graduates (BTech, MCA, BCA, MBA) with good academic records

Serve as the primary point of contact for customers during the onboarding process, providing exceptional customer service and support. Conduct product demonstrations and training sessions to educate customers on the features, functionality of product

Greetings, If you are holding 2 year of Experience and looking for a (AML) process in Gurgaon. Telephonic Interviews are being conducted. Hiring open for AML Fraud and Investigation 24 Month experience compulsory Required Candidate Profile Min 2 year of AML/KYC/ Fraud Analyst experience. Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Salary: Upto 37ctc plus allowances and incentives . Shift: 24x7 (Rotational) Work Days: 5 days working with Rotational Shifts Interested Candidates can Call or Whatsapp Resume Ayushi- 86022 79217 Khushi- 8299387045 ## NO REGISTRATION CHARGES ## Not for candidates pursuing full time Graduation Regards, Eshu H.R. TEAM KVC CONSULTANTS LTD

How to Apply: If your a passionate and experienced professional looking to make an impact, wed love to hear from you. Send your updated profile to: Nitint@itm.edu careers@itm.edu Location: Mumbai Organization: ITM Group of Institutions Experience: 7+ years Industry: Education / BFSI Hiring Partnerships Key Requirements: Bachelors/Master’s degree in Business, Marketing, or related field. Minimum 7 years of relevant experience in business development, preferably in BFSI hiring, EdTech, or training and recruitment services. Strong knowledge of BFSI industry hiring practices and training expectations. Demonstrated ability to manage complex accounts and deliver value-driven partnerships. Excellent interpersonal, negotiation, and communication skills. Proficient in CRM tools, MS Office, and reporting dashboards. Role Overview: The Senior Business Development Manager will be responsible for acquiring and onboarding banking clients, managing strategic relationships, and ensuring seamless collaboration for recruitment and training initiatives. This role demands deep industry insight, exceptional communication skills, and a strong network within the BFSI sector. Key Responsibilities: Drive acquisition and onboarding of new banking and financial institution clients for recruitment tie-ups. Establish and nurture long-term relationships with senior stakeholders at partner banks (HR, Talent Acquisition, L&D). Lead the onboarding process including contracts, compliance documentation, and SLA alignment. Collaborate with internal teams (placements, academic, and operations) to deliver on client expectations. Identify hiring trends and workforce requirements across the BFSI sector and align them with ITM’s talent pipeline. Organize client meetings, hiring drives, and review sessions to maintain engagement and satisfaction. Explore new business opportunities within existing accounts and recommend solutions to deepen engagement. Monitor market trends and competitor activities to identify opportunities and risks.

Immediate Joining for KYC profile Bangalore location 5 days work 2 week off 1 way cab Rotational shift & off No Notice Permanent Role Call HR Gayathri -9538878905 (Whatsapp OR Call) Email ID - gayathri@thejobfactory.co.in

ob Title: Reference Data Analyst, NCT Location: Bangalore, India Role Description The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades. Your key responsibilities Devising and organising Business scenarios and Test cases inline with Business requirements Creating Cross Reference matrix to ensure coverage of Testing during UAT Devising Test plans & UAT approach for each delivery cycle and seeking approval from UAT Manager Liaise with UAT users to perform UAT, secure signoffs and update results in ALM Ensure delivery of all agreed deliverables with no compromise on quality Establish and maintain a partnership with Group Technology counterparts and Business UAT partners Your skills and experience Skills Strong communicator as the role will be business facing and requires interaction with a diverse set of stakeholders. Prior experience of participating inUAT projects Experience of Client Screening, Anti-Money Laundering (AML), KYC systems/processes Experience in Financial Services with a good understanding of core banking products Experience in working with International delivery teams KYC tools and Fircosoft application experience would be an added plus Skill and Competencies An experienced UAT analyst with a good knowledge of SDLC / Agile methodology Able to communicate effectively with Stakeholders and be able to prioritise and deliver according to strict timelines and quality standards Able to work independently as well as work as part of the team Ability to follow the defined compliance process and where required enhance the process with support from UAT Manager Must be flexible to accommodates potential spikes in workload during testing and able to adapt to changing requirements/priorities.

Job Title: KYC - Associate Location: Bangalore, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions. The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Devising and organising Business scenarios and Test cases inline with Business requirements Creating Cross Reference matrix to ensure coverage of Testing during UAT Devising Test plans & UAT approach for each delivery cycle and seeking approval from UAT Manager Liaise with UAT users to perform UAT, secure signoffs and update results in ALM Ensure delivery of all agreed deliverables with no compromise on quality Establish and maintain a partnership with Group Technology counterparts and Business UAT partners Responsible for upkeep and transparency of all JIRA tickets as well as ensuring work estimations are as accurate as possible as well as providing clear updates and escalations in the daily scrum calls The candidate must be willing to learn new technologies and employ them where required and find solutions to the business problems The candidate must thrive to deliver projects at the minimal possible time to meet business requirements Be transparent and escalate issues to stakeholders to find best course of actions Foster an innovative approach to bring in new methods and means Your skills and experience . Skills Strong communicator as the role will be business facing and requires interaction with a diverse set of stakeholders. Prior experience of participating inUAT projects Experience of Client Screening, Anti-Money Laundering (AML), KYC systems/processes Experience in Financial Services with a good understanding of core banking products Experience in working with global delivery teams KYC tools and Fircosoft / Workbench application experience would be an added plus Competencies An experienced UAT analyst with a good knowledge of SDLC / Agile methodology Able to communicate effectively with Stakeholders and be able to prioritise and deliver according to strict timelines and quality standards Able to work independently as well as work as part of the team Ability to follow the defined compliance process and where required enhance the process with support from UAT Manager Must be flexible to accommodates potential spikes in workload during testing and able to adapt to changing requirements/priorities. Education / Certification Graduates (BTech, MCA, BCA, MBA) with good academic records

Job Title: Operations Lead- VP Location: Bangalore, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. Your key responsibilities Field questions from the KYC team as well as the Front Office/Business Execution teams related to AML/KYC processes including client onboarding and periodic KYC reviews. Knowledge of the Know Your Customer (KYC)/Anti Money Laundering (AML) protocols. May manage employee relations, workforce planning, performance management, and mentorship for all in scope members. May have responsibility for planning and budgeting within the KYC team. May be involved in resource planning. Identify and communicate control gaps, risks, proposed improvements. Drive progress through effective escalation of issues and concerns. Provide program governance, oversight, and monitoring in accordance with DB Policies and Standards. Participate in initiatives that streamline and improve the KYC processes Build strong relationships and coordinate with key stakeholders across the Business, KYC teams and AML Compliance Program. Stay current on emerging regulatory requirements and best practices, and drive enhancements to KYC framework and controls. Develop standardized templates, processes, and guidelines. Advisory intake to create consistency and implement efficiencies. Ensure KYC policy and requirements remain up to date Serve as a point of escalation to internal stakeholders on KYC-related issues and best practices. Your skills and experience 7 to 10 years of specialized experience in Financial Services Experience should be in back office operations. 5 years in management. CAMS preferred Knowledge of AML, Bank Secrecy Act, Foreign Asset Control, and other compliance related acts and regulatory requirements. Certified Anti-Money Laundering Specialist (CAMS) Certification preferred. Expert level knowledge of KYC process and regulations. Good level knowledge of banking policies, statutory and compliance regulations. Good level knowledge of market practices related to compliance operations. Strong ability to direct staff and workflows in accordance with DB standards and practices. Strong sense of urgency and accountability; and strong time-management skills. Strong management skills; influencing and delegation skills. Ability to execute in a high-pressure environment. Strong presentation and communication skills. Ability to interpret complex regulatory issues to provide sound guidance.

Role & responsibilities Bachelor's degree required. 3-5 years of work experience in Operations field. Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes. Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail. Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience. Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities. Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude. Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word. Preferred candidate profile Candidate with min 3 years of experience in KYC , AML and client onboarding

What the Role offers: This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be anindividual contributor, responsible to drive sales activities within assigned region. Key Responsibilities: • To generate leads from given database & Identify decision makers within targeted leads and initiate the sales process. • To penetrate all targeted accounts and originate sales opportunities for the company's products and services. • To set up and deliver sales presentations, product/service demonstrations on daily basis. • To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. • To ensure that all payments are collected as per the company's paymentterms. Critical Skills of a Suitable Candidates: • Quick thinking and problem-solving skills • Excellent verbal communication skills • Excellent active listening skills • Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer. You Can Apply if you possess : At least 9 months of relevant sales experience. Should have a laptop and bike (with valid RC and DL) Must have 60% in 10th and 12th and Graduation MBA or any Equivalent Degree Locations available: Andheri, Borivali, Chembur, Thane, Kalyan, Vashi, Vasai, Fort csmt

Responsibilities: * Manage client accounts: deliver exceptional service & drive growth * Collaborate with cross-functional teams on projects & initiatives * Build strong relationships through regular communication & feedback

Role & responsibilities Understanding partners' business use case. Describing Banking products to partners. (Presales/Post sales calls for clients). Product demo/docs walkthrough. Handling partner tech queries on email, live chat & calls. Handling/debugging merchants Integration issues. (All Kaleidofin products including SFTP set-up, APIs, SDKs etc. etc.) Owning the support documentation initatite & ensure that integration documentation Preferred candidate profile 4 to 5 years of experience handling clients for different API integrations from reputed fintech companies. FinTech experience is a must. To explain complex information in simple, clear terms to non-IT personnel. Additional skills required: - Ability to deal with complex issues. Logical thinker Good Analytical and Problem solving skills Perks and benefits Be a part of a well-funded, high growth insurtech startup. Opportunity to create large scale impact. Competitive market salary. Health insurance Flexible and fun work environment.

Roles and Responsibilities Manage client relationships through regular communication, ensuring high levels of satisfaction and retention. Identify new business opportunities by proactively seeking out potential clients and generating leads. Develop strong demand generation strategies to drive revenue growth through inside sales efforts. Oversee the entire recruitment process from initial contact to onboarding, ensuring seamless transitions for both parties.

2–5 years of experience in founders office Working in ambiguity & wearing multiple hats Exp in entertainment or AI tech Taking ownership of core functions from operations & growth to client success & team building Execute daily business operations

Business Development Consultant US IT Staffing Vizag (Preferred) | Remote for Exceptional Candidates GDK Services 12 - 24 LPA (Based on Experience & Success) Are you a proven deal-closer in the US IT Staffing space? At GDK Services, were looking for a Business Development Consultant who can hit the ground running and bring in new direct clients or MSPs within the first 60 days. This is a high-impact, high-visibility role for someone who thrives in a fast-paced, performance-driven environment. What Youll Do : • Acquire and manage new direct client/MSP partnerships in the US market. • Build a strong sales pipeline through cold outreach, networking, and referrals. • Drive the full sales cycle: prospecting, pitching, negotiating, and closing. • Partner with internal recruitment teams to ensure high-quality service delivery. • Achieve aggressive revenue and business targets. What We’re Looking For: • 4+ years in US IT Staffing business development. • Strong network of existing client/MSP relationships. • Excellent communication, sales, and negotiation skills. • Self-starter with a hunter mindset and proven track record. • Knowledge of US staffing processes, rate structures, and compliance. Why Join GDK Services? • Attractive compensation: 12 LPA – 24 LPA + incentives . • Remote flexibility for top performers. • Ownership, autonomy, and direct impact on company growth. • Fast-growing, agile, and supportive team culture. Apply now or connect with us to learn more. Let’s grow together!

Role & Responsibilities Conduct Software Product Demos (online/in-person) of applications like ERP, CRM to address specific business requirements of prospective and existing corporate clients. Understand client needs and provide Dynamic Demos aligned with their business requirements. Provide onboarding assistance and post-sales support , ensuring smooth implementation of our software solutions. Handle client communications through phone, email, and chat, resolving technical issues and guiding users. Conduct client training sessions during pre & post-sales and implementation Maintain customer interaction records in CRM. Preferred Candidate Profile Bachelor's degree in any field with good academic record. MBA is a plus. 2 to 5 years of experience in pre-sales , technical support , customer success , or product specialist roles in an IT company. Exceptional verbal and written communication skills in English and Hindi (additional Indian languages will be a bonus). Confident in using tools like Google Meet, MS Teams, WebEx , and managing virtual client meetings independently. Strong technical acumen with an ability to quickly understand software features, technical discussions, and client needs. Comfortable in interactions with senior team members of medium-to-large enterprise clients.

Job Description: Were hiring a proactive Customer Success Manager to ensure client onboarding, satisfaction, and renewals. You'll work closely with implementation, training, and upsell activities. *We are looking for candidates who can join immediately. Key Responsibilities: Onboard new clients smoothly. Build and maintain customer relationships. Monitor usage, resolve issues, and identify upsell opportunities. Ensure renewals and satisfaction scores stay high. Required Skills: SaaS onboarding, CRM tools, Reporting. Empathy, communication, and stakeholder management.

Seeking expert in Loan Servicing with strong experience in Commercial Banking,Treasury Management and Business Banking. Must handle clients,work cross-functionally,exercise judgment,Client onboarding and portfolio. Acts as SME to senior stakeholders.

Role Description KYC Client Outreach function is responsible for supporting Know Your Customer (KYC) execution in accordance with the Bank compliance policies and procedures. The role plays an important part as liaison between stakeholder groups involved in the delivery of KYC processes. Single point of contact to interact with business/clients to obtain KYC, Tax, and regulatory requirements for all onboarding and periodic reviews. Exhibit the highest standards of client engagement with transparency and focus on the client experience. Your key responsibilities Liaise with internal and external stakeholders on a daily basis (KYC operations, Business, compliance, CoE, clients) Ensure that all required documents and data from clients is collected and stored in Vantage and as such delivered to the CDU for further processing in line with regulatory and internal requirements, including FATCA, CRS, ESR (Environmental and Social Responsibility). Understand and confidently communicate the KYC requirements to internal and external stakeholders Support and educate clients on KYC initiatives of the bank and general KYC/AML requirements Acquire and maintain accurate KYC documentation Validate provided documentation for reasonableness and completeness Ensure high quality customer experience Monitoring and supervision of KYC control environment Your skills and experience Previous experience in KYC/AML in a client facing environment is highly preferable Fluency in English both verbal and written is required to support. Highly analytical person with ability to recognise important information and identify risks Strong organisational skills with excellent attention to detail Ability to deliver to a high standard under pressure and short deadlines Ability to multitask and manage a high number of priorities Good knowledge of MS office package (Word, Excel, Powerpoint).