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5.0 - 12.0 years
15 - 17 Lacs
Bengaluru
Work from Office
Are you ready to make a difference in client onboarding and servicesAs a Technical Implementation Analyst, youll work closely with business partners and clients to coordinate product implementation setups. Join us to handle high-volume requests and drive operational excellence in a dynamic environment. Job Summary As a Technical Implementation Analyst within the Client Onboarding and Services (COS) group, you will coordinate all aspects of product implementation setups. You will work closely with onshore tech teams and client tech teams to perform product setups in testing and production environments. You will facilitate discussions with clients to understand requirements and ensure successful implementations. Job Responsibilities Exhibit ownership and ensure client satisfaction. Manage expectations by establishing clear timelines. Communicate status updates to partners and clients. Demonstrate creative problem-solving and decision-making. Adhere to policies and meet or exceed SLAs. Escalate and resolve issues promptly. Record observations and escalate when necessary. Identify gaps and recommend solutions. Handle multiple requests simultaneously. Manage conflict and mobilize resources independently. Assist in product setup as per client requirements. Required qualifications, capabilities, and skills Communicate effectively in verbal and written forms. Analyze logically with attention to detail. Manage multiple work requests efficiently. Experience in mainframe or transmission file testing. Understand system, regression, or UAT testing. Knowledge of UI Path Tool for workflow automation. Hold an engineering degree with 6+ years in banking or financial services Preferred qualifications, capabilities, and skills Work independently with a technical background. Adapt to evening/night shifts. Understand US and Canada treasury products. Collaborate effectively with tech teams. Facilitate client discussions to understand requirements. Demonstrate project management skills. Innovate in problem-solving and decision-making Are you ready to make a difference in client onboarding and servicesAs a Technical Implementation Analyst, youll work closely with business partners and clients to coordinate product implementation setups. Join us to handle high-volume requests and drive operational excellence in a dynamic environment. Job Summary As a Technical Implementation Analyst within the Client Onboarding and Services (COS) group, you will coordinate all aspects of product implementation setups. You will work closely with onshore tech teams and client tech teams to perform product setups in testing and production environments. You will facilitate discussions with clients to understand requirements and ensure successful implementations. Job Responsibilities Exhibit ownership and ensure client satisfaction. Manage expectations by establishing clear timelines. Communicate status updates to partners and clients. Demonstrate creative problem-solving and decision-making. Adhere to policies and meet or exceed SLAs. Escalate and resolve issues promptly. Record observations and escalate when necessary. Identify gaps and recommend solutions. Handle multiple requests simultaneously. Manage conflict and mobilize resources independently. Assist in product setup as per client requirements. Required qualifications, capabilities, and skills Communicate effectively in verbal and written forms. Analyze logically with attention to detail. Manage multiple work requests efficiently. Experience in mainframe or transmission file testing. Understand system, regression, or UAT testing. Knowledge of UI Path Tool for workflow automation. Hold an engineering degree with 6+ years in banking or financial services Preferred qualifications, capabilities, and skills Work independently with a technical background. Adapt to evening/night shifts. Understand US and Canada treasury products. Collaborate effectively with tech teams. Facilitate client discussions to understand requirements. Demonstrate project management skills. Innovate in problem-solving and decision-making
Posted 1 month ago
1.0 - 2.0 years
4 - 8 Lacs
Gurugram
Hybrid
We 're hiring Customer Onboarding and Success Specialist at Zonka Technologies!! Role Summary As a Customer Onboarding and Success Specialist, you'll be the voice and guide for Zonka Feedback's customers. The role is all about delivering a smooth, supportive, and value-driven experience - from onboarding to ongoing engagement by guiding them through account setup, product training, and feature adoption while providing timely support and proactive check-ins to ensure they gain maximum value from our AI-powered customer experience and feedback platform. Youll manage a portfolio of US-based customers, taking ownership of their success by tracking progress, resolving issues, and maintaining regular touchpoints to drive adoption and satisfaction. This is a night-shift role (6 PM – 3 AM IST) aligned with our US customer base. Job Role Customer Onboarding: Lead and manage end-to-end onboarding journey for new customers, including account setup, product training, and implementation Conduct product walkthroughs and tailored training sessions to ensure effective adoption and understanding Guide customers in creating surveys, setting up distribution channels, and integrating with CRMs or third-party tools Ensure timely onboarding completion and customer satisfaction through structured onboarding journeys Promptly respond to product-related inquiries from new customers via Intercom or other support channels and schedule calls with Sales team Customer Support: Serve as the primary point of contact for all product-related queries via chat, email, or phone Deliver fast, clear, and effective resolutions to technical issues, ensuring a smooth customer experience Collaborate with product and engineering team to report bugs, escalate technical issues, and follow up on feature requests Customer Success Management: Conduct regular check-ins with existing customers to assess satisfaction, ensure ongoing engagement and adoptio Monitor account health and usage metrics to identify and report at-risk accounts Qualifications 1 to 2 years of experience in customer onboarding, success or support role in a SaaS/product environment Willingness to work night shifts (6 PM – 3 AM US time) Excellent written and spoken communication skills Strong product understanding and technical aptitude Customer-first attitude with empathy and problem-solving skills Ability to work independently, manage multiple onboarding journeys, and collaborate across teams Familiarity with tools like Intercom, Freshdesk, HubSpot, or similar platforms is a plusW
Posted 1 month ago
8.0 - 13.0 years
8 - 15 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Work from Office
Job Title: Senior Business Development Manager / VP Sales (Staffing & Consulting) Open Positions: 3 Location: Chennai, Bangalore, Mumbai Employment Type: Full-Time Industry: Staffing & Consulting Experience: 5 to 15 Years Salary: Competitive + Performance-Based Incentives About the Role: Tisteps, a fast-growing global staffing and consulting firm, is seeking results-driven Sales Leaders (Senior BDMs/VPs Sales) to drive international client acquisition, revenue growth , and account management across India, Europe, the USA, and the Gulf. This is a high-impact role focused on scaling global operations, executing Master Service Agreements (MSAs) , and managing 1,000+ open positions annually across diverse industries. Key Responsibilities: Acquire 30 - 50+ new global clients annually across targeted regions Negotiate and sign MSAs with key international clients Manage and drive fulfillment for 500+ global positions annually Build and nurture strong, long-term relationships with enterprise clients Collaborate closely with recruitment and delivery teams for smooth execution Conduct market research and create region-specific go-to-market strategies Ensure compliance with international business standards and practices Track and report global sales metrics, pipeline updates, and client feedback Requirements: Bachelors or Masters degree in Business, Sales, HR, or related fields 5–15 years of proven global sales experience in staffing or consulting Strong expertise in client acquisition, MSAs, negotiations , and CRM tools Exposure to international business practices, compliance, and staffing trends Excellent communication, interpersonal, and leadership skills Why Join Tisteps? Competitive Salary + Lucrative Incentives Global Market Exposure & Leadership Role Fast-Paced, Collaborative Work Culture Be a Key Driver in Tisteps’ Global Expansion Apply Now: jennifer.isaac@impacteers.com Join us and lead the next phase of Tisteps’ global growth!
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
Gurugram
Remote
Help to Recruitment Tie - up with new client (IT & Non- IT), Generating leads for new business development Sending Mails , cold calling & interested to go with meetings with clients. Empanel New / Interested Client Prospects. Email :- hr@rimpac.in Required Candidate profile Develop and maintain tie-ups with industry-specific organizations for building new alliances. Understanding and analyzing the client's manpower requirements in different skill set categories.
Posted 1 month ago
1.0 - 4.0 years
4 - 8 Lacs
Noida
Work from Office
Executive/Sr Executive/ Assistant Manager – Branding Solutions We are looking to hire passionate and innovative associates in our growing Branding Solutions vertical. Associate should have domain expertise in digital marketing operations or onboarding expertise in a SaaS or cloud product. Roles & Responsibilities of Onboarding Team • Managing the end-to-end onboarding process, ensuring a great experience for new clients should be the primary objective • Setting up onboarding meeting with the client (talk about content requirements, platform demo, functionalities, etc.) • Sourcing/collation of content from online platforms, client or from ACM • Be a great communicator, receive and interpret feedback, and meet tight deadlines • Respond to feedback to improve the creative work in future iterations Qualification • Graduate/Post Graduate with 2-4yrs experience • Ability to think strategically and creatively • Excellent communication and presentation skills • Experience in working with cross functional teams • Well versed with Advance Excel
Posted 1 month ago
5.0 - 8.0 years
5 - 12 Lacs
Kolkata, Siliguri, United Arab Emirates
Work from Office
The Client Acquisition Manager will be responsible for driving new business opportunities in the Healthcare and Hospitality sectors across the Middle East & Europe
Posted 1 month ago
4.0 - 9.0 years
7 - 12 Lacs
Hyderabad
Hybrid
What does this role hold for you?? Accountability for the entire process of lead management, sales and business development for the region. Data management to ensure 100% coverage in assigned territory and tracking other key parameters. Client acquisition campaigns and lead generation to build as a flagship brand for Property. Services in the respective region. Accountability of service delivery ensuring client retention and reference. Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives. Accountability for achieving targets in the designated areas. Developing and maintaining database regular reporting & follow-ups. B2B Frontline Sales Role. Mapping new projects and new builders in designated territories, acquisition of new projects and new builders to ensure coverage across designated territory. Achieving revenue and coverage targets. Apply if you have A graduation degree with 3 to 5 years of experience in B2B/Channel sales Worked in real estate, e-commerce, online business. Dexterity in creating and delivering presentations. Passion for selling. Drive, resilience and persistence. Dexterity in communicating with people at all levels. Know more about us Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/ and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work. Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com & www.proptiger.com Regards Bala Jerry 9700977525
Posted 1 month ago
2.0 - 7.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Role: Account Manager Team: Broker Acquisition Location - Hyderabad Who we are? REA India is a part of REA Group Ltd. of Australia (ASX: REA) (REA Group). It is the country's leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com. What does this role hold for you?? Responsible for the entire process of lead management, sales, and business development for the region. Data management to ensure 100% coverage in assigned territory and tracking other key parameters. Client acquisition campaigns and lead generation to build a flagship brand for property services in the respective region. Responsible for service delivery and ensuring client retention. Providing market intelligence, data analytics and insights to Marketing team to launch the right promotional and customer communication initiatives. Responsible for achieving targets in the designated areas. Mapping new projects & new brokers in designated territories and acquisition of new projects and new brokers to ensure coverage across designated territory. Relationship Management with existing clients to ensure 100% coverage of new projects launched by them. Apply if you have Graduation or Post-graduation degree with 3 to 5 yrs of experience in B2B/Channel sales responsibility. Have worked in a real estate business. An outgoing personality and are confident & self-motivated Strong presentation skills A passion for selling and are resilient and persistent Ability to communicate with people at all levels & have strong negotiation skills Strong execution skill Regards Bala Jerry 9700977525
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Remote
Job Overview: As a Sales Engineer at Subcontractor Hub and ExpansionJS, you will work closely with the Account Manager, playing a critical role in bridging the gap between our platform architecture and the technical needs of our partners. You will work closely with sales organizations, installers, finance companies, and distribution companies to ensure smooth technical integrations and successful platform implementation. This role requires a combination of technical expertise, strong communication skills, and a customer-focused mindset to deliver tailored solutions that meet the unique requirements of our partners. Key Responsibilities: Customer Onboarding & Support: Guide partners through the technical onboarding process, ensuring they understand the platforms features and functionality. Provide technical expertise during the onboarding phase, ensuring that workflows, data exchanges, and configurations meet partner needs. Address and resolve technical issues promptly to ensure a smooth partner experience. Technical Integration: Design and implement technical integrations between Subcontractor Hubs platform and partner systems, including APIs, data flows, and custom automation or workflows. Collaborate with client technical teams to gather requirements, troubleshoot issues, and ensure successful implementation. Support pre-sales engagements by conducting technical discovery, solution design, and proof of concepts to showcase platform capabilities. Collaboration with Internal Teams: Work closely with the Sales team to identify and address technical opportunities and challenges during the sales process. Collaborate with the Product and Engineering teams to provide feedback from partners, influencing platform enhancements and features. Develop documentation, technical guides, and resources to streamline onboarding and support efforts. Continuous Improvement: Stay updated on industry trends, competitor platforms, and emerging technologies to provide innovative solutions. Contribute to the development and optimization of integration processes and best Practices. Required Qualifications: 3+ years of experience in a Sales Engineering, Technical Support, or Implementation role in a SaaS, software, or technology company. Proficiency with API integrations, system workflows, and data exchange protocols. Strong problem-solving and troubleshooting skills, with the ability to manage multiple projects simultaneously. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical stakeholders. Familiarity with tools such as CRMs, ERPs, or workflow management systems. Experience in industries related to construction, home services, or finance is a plus. Preferred Qualifications: Bachelors degree in Computer Science, Engineering, or a related field. Hands-on experience with integration platforms (e.g., Zapier, Mulesoft) and RESTful APIs. Knowledge of project management methodologies and tools (e.g., Jira, Trello). Previous experience working in a startup or high-growth environment.
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Job Overview: We are seeking both experienced professionals and enthusiastic freshers to join our sales team. The ideal candidate will promote and sell our financial literacy program to K-12 schools. This is a field-intensive B2B sales role focused on meeting decision-makers in schools and driving program adoption. Key Responsibilities: Develop and execute sales strategies to increase program adoption across assigned territories. Visit 6-8 upskilling institutes/colleges/schools per day to present and promote the financial literacy program. Build and manage a sales pipeline, aiming to achieve monthly, quarterly, and annual targets. Establish and nurture strong relationships with school administrators, principals, district officials, and educators. Conduct engaging product presentations, demos, and training sessions to communicate program value. Collect market intelligence and provide feedback for program and process improvements. Qualifications: A bachelor's degree (any stream); postgraduates are also welcome. Prior experience in sales preferably in EdTech , education , or selling directly to schools is a strong plus. Freshers are encouraged to apply. Six months in this role can deliver learning equivalent to a 2-year MBA. Excellent communication, presentation , and negotiation skills. Strong ability to network , research , and multitask in a fast-paced environment. A genuine passion for education and willingness to work in the field are a must. (Note: This is not a desk job. Please apply only if fieldwork excites you.)
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Surat
Work from Office
Job Responsibilities (but not limited to): Client Onboarding: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. Needs Analysis: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. Training: Provide comprehensive training to clients on using our products and services effectively. Support Services: Respond to client inquiries promptly and resolve issues to ensure high levels of customer satisfaction. Relationship Building: Build strong relationships with clients, becoming a trusted advisor for their ongoing needs. Product Knowledge: Maintain an in-depth understanding of our products and services to offer expert advice and support. Feedback Gathering: Actively gather client feedback and communicate insights to the product and development teams for continuous improvement. Troubleshooting: Troubleshoot technical issues faced by clients and collaborate with the technical team to provide effective solutions. Documentation: Maintain accurate records of client interactions, issues, and resolutions in the CRM system. Requirements: Bachelors degree, Technical Degree shall be preferred. Minimum of 2 years in a customer-facing role, such as customer support, account management, or client onboarding. Strong technical acumen to understand software products and effectively troubleshoot issues. A passion for delivering exceptional customer service and building lasting relationships. Proven ability to identify, analyze, and resolve problems in a timely manner. Ability to work in a dynamic and fast-paced environment, adjusting to changing client needs. Ability to collaborate effectively with cross-functional teams. Experience working in the hospitality industry, hotel tech companies, and OTA companies is preferred
Posted 1 month ago
3.0 - 5.0 years
0 - 0 Lacs
Ahmedabad
Work from Office
Responsible for end-to-end client partnerships, building pipelines, and collaborating closely with our delivery team to meet hiring needs across industries.
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
Mumbai Suburban, Mumbai (All Areas)
Hybrid
We are hiring for Cient onboarding -Wealth Management Company:Kiya.ai Location:Mumbai, Malad Work Mode:Hybrid ** Interested candidates drop resume to saarumathi.r@kiya.ai** Position Purpose To support the Client Onboarding function by ensuring accurate client data maintenance, adherence to compliance standards, and timely processing in line with regional (SG/HK) requirements. Key Responsibilities Direct Responsibilities: Support onboarding of clients into the bank's systems. Ensure accuracy and integrity of client reference data. Comply with documentation and operational risk control procedures. Maintain workflows and follow Singapore/Hong Kong regulatory practices. Handle requests from regulators and internal stakeholders for audits. Escalate and report issues proactively to relevant teams. Contributing Responsibilities: Understand client types (Individual, Corporate, Trusts) and related database structures. Process account closures, dormant/deceased account management, and blocking/unblocking requests. Ensure secure storage of client documents (electronic/paper). Respond to internal client data queries. Prepare and deliver management reports (daily/weekly/monthly). Ensure SLAs and KPIs for data inputs are met. Provide regional support as per SG and HK time zones/holidays. Maintain strong team collaboration and support training of new members. Contribute to process improvements and updates to procedures. Ensure compliance with operational risk protocols. Required Skills & Competencies Technical Skills: Basic knowledge of client databases and static data processes. PC proficiency and MS Office (Excel, Word). Report generation and data handling. Behavioral & Transversal Skills: Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Analytical thinking and problem-solving under pressure. Team-oriented, adaptable, and able to work independently. Client-focused and responsive. Qualifications & Experience: Education: Bachelors Degree or equivalent.
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
Gurugram, Mumbai (All Areas)
Hybrid
Role & responsibilities Serve as the primary point of contact for client onboarding, documentation, and ongoing support. Collaborate cross-functionally with internal teams (Tech, Operations, Legal, Finance) to ensure seamless and timely delivery of services. Monitor client health metrics and proactively implement corrective measures to enhance retention and satisfaction. Generate and present detailed reports and insights on service performance, compliance status, and key metrics. Conduct regular follow-ups for contract renewals, data collection, and feedback to drive continuous improvement. Identify and implement opportunities to enhance client experience and streamline internal operations. Oversee and manage daily operational activities to ensure efficiency and alignment with client expectations.
Posted 1 month ago
3.0 - 7.0 years
8 - 14 Lacs
Chennai
Remote
Experience: 3-7 years in business development or sales, preferably in the recruitment/staffing industry. Strong knowledge of recruitment processes Ability to work independently and in a target-driven environment. Experience in handling Indian Clients
Posted 1 month ago
1.0 - 6.0 years
7 - 17 Lacs
Hyderabad
Work from Office
Role & responsibilities Solution and configure Zenoti to meet customers business processes Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Extract, transform and load data across systems into Zenoti Identify significant risks, unknowns, and define and drive mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction Stay up-to-date with product knowledge, business flow, sales process and market dynamic. Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organizations goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. Preferred candidate profile 1-6 years of experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks. Deep knowledge of features in MS Excel, working knowledge of database systems a plus Ability to use tools/scripts to transform data for setting up customer sites Ability to innovate and develop tools to enhance the migration process Experience with data migrations and data mapping Good to have knowledge of Web Design using HTML, Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti A technology-centric background Strong logical, analytical, and problem-solving skills Excellent communication skills Can work in a fast-paced environment across multiple projects. Proficiency in Excel, SQL, and basic HTML, with hands-on experience in End - to - end Product Implementation Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenotis platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives.
Posted 1 month ago
1.0 - 4.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Hiring : Sales Specialist Product : Talent Pulse Market : FORGE. Base Location : Bangalore Band : B2-B, Deputy Manager Corp Sales Role : Individual contributor Experience Required: 1-4 years Type: Full-Time Language ; English, Hindi Position Overview: We are seeking a highly driven and experienced Sales Specialist to lead our growth initiatives across FORGE Markets . This role requires a seasoned professional with a deep understanding of sales strategy, market dynamics, and Product Knowledge. The ideal candidate will have a proven track record of success in B2B sales across regions and will play a key role in expanding our footprint in FORGE market, building strategic partnerships, driving revenue, adoption and lisoning with product team. Key Responsibilities: Identify, develop, and execute sales strategies for FORGE markets to achieve revenue and client acquisition targets. Build and manage a pipeline of new business opportunities across target regions. Lead Generation. Retention of Accounts. Adoption and on boarding of clients Cultivate and maintain strong relationships clients. Conduct in-depth market analysis to uncover trends, customer needs, and competitive positioning. Collaborate with marketing, product, and regional teams to align strategies and ensure successful go-to-market plans. Provide ongoing reporting and performance analysis to senior leadership. Ideal Candidates should have E xcellent communication and presentation skills Proven track record of meeting or exceeding ambitious target. Willingness to travel across all FORGE markets Experience in creating and implementing GTM is an added advantage. Excellent Interpersonal, communication and negotiation Skills Fluent in English ; additionally Hindi + South Indian language proficiency is a plus. Proficiency in XL/PPT. Experience in lisoning with Product team/Marketing team and sales team.
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Surat
Work from Office
Primary Responsibilities: Lead generation and prospecting for potential clients. Conduct client needs assessments to understand goals and challenges. Present and propose tailored digital marketing solutions. Cold calling to reach new prospects and generate business opportunities. Prepare and negotiate pricing proposals and service agreements. Collect and maintain vendor data for potential collaborations. Achieve monthly sales targets through consistent performance and client conversions. Maintain and nurture client relationships post-sale. Track sales activities and provide regular reporting and forecasting. Secondary Responsibilities: Cross-sell and upsell additional services to existing clients. Contribute to sales strategy development with management. Stay updated on digital marketing trends and train junior team members Assist account management with high-potential leads. Analyze sales performance and identify growth opportunities. Knowledge of CRM tools like Zoho, HubSpot, etc.
Posted 1 month ago
0.0 - 3.0 years
4 - 5 Lacs
Noida
Work from Office
Join our team! We are currently hiring for the role of MIS Activation Executive for IIM Jobs vertical | Noida Location. If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 7th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy Don't miss out on this opportunity! Join us in shaping the future of IIM Jobs team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Email Resume - vrinda.gupta@naukri.com Job Summary: We are seeking a proactive and detail-oriented Sales Support Executive to join our dynamic team. The ideal candidate will play a critical role in supporting the sales function through prompt communication, data management, reporting, lead generation, and campaign execution. This role requires strong analytical and communication skills, proficiency in Excel/MIS, and the ability to coordinate effectively with internal and external stakeholders. Key Responsibilities: Email Communication & Query Resolution: Respond to internal and external email communications in a timely and professional manner. Address and resolve queries from various stakeholders including sales teams, clients, and partners. MIS & Reporting: Prepare and maintain comprehensive MIS reports to track sales performance and business metrics. Generate ad-hoc reports for management as required, ensuring accuracy and timeliness. Provide actionable insights to support business decisions. Lead Generation & Database Management: Identify and extract leads (C-level, HR, and Business Executives) from both internal CRM and external databases. Maintain a clean and updated lead repository to support outreach and campaign activities. Dashboard Management: Work on internal dashboards to support sales team and provide activation of products for client. Assist in updating and maintaining real-time data accuracy. Campaign Support: Execute product activation and email/mailer campaigns as per the defined strategy. Coordinate with requisite stake holders to inculcate their requirements while iniate mailers Key Requirements: Bachelors or Master's degree in Business Administration, Marketing, or a related field. 03 years of relevant experience in Sales Support, MIS Reporting, or Business Operations. Strong proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, Charts, etc.). Familiarity with CRM tools and dashboard/reporting platforms is a plus. Excellent communication, coordination, and problem-solving skills. Ability to handle multiple tasks efficiently and meet tight deadlines. Attention to detail with a data-driven approach. Please Note - Work Location will be B8, Sector 132, Noida , U.P Free Shuttle facilities from Botanical Garden Work Mode will be hybrid. Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Navi Mumbai
Work from Office
Responsible for On-boarding and Maintenance of Non individual in particular and Individual accounts. Deliverable data management Error Free processing of Acc opening, Customer requests as per guidelines and ensure checks and controls. Regulatory guidelines on CKYC, Re-KYC are met. Validation of TAT Compliance and any exceptions are reviewed for closure with Team Lead. Review the data for accuracy and work on improvement to ensure that good data gets into system. Continouous effort to ensure data is accurate. Regular MIS on the process and exceptions to highlight for improvement and automation. Review of Exceptions / Rejects for bringing in improvement in process, control and education purpose. Training to the team on process adherence and controls.
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Immediate Joining for KYC profile Bangalore location 5 days work 2 week off 1 way cab Rotational shift & off No Notice Permanent Role Call HR Raksha@9900969073 raksha@thejobfactory.co.in
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Responsibilities: * Generate leads through outbound calls & emails * Close sales with clients * Meet revenue targets * Manage client relationships * Collaborate on marketing strategies
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Tiruppur
Work from Office
Account Manager Full-time Department: Emerging Business Level: Assistant Manager Company Description Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G, 4G and now 5G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. It is the largest mobile network operator in India and the third largest in the world with over 386 million subscribers Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Minimum 1+ years in B2B sales experience, for female 6months experience also ok. Any Graduate Good communication Age - Up to 33 Years Should be comfortable with Field work
Posted 1 month ago
1.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
KYC / AML / CDD/ EDD(Non-Voice) Location: Nagavara | US Shifts | Rivera Manpower Services CONTACT Swathi 8884496983 swathi.rivera@gmail.com Rivera Manpower Services (Do send me you CV on whatsapp if the line is busy) Dear Candidate, We are excited to invite you to explore a rewarding opportunity with one of our esteemed clients in the banking domain for the position of: KYC / AML Transaction Monitoring & Fraud Analyst CDD & EDD Process (Non-Voice Process | US Shifts | Nagavara) Role Highlights: Domain: Banking & Financial Services Process: Non-Voice Focused on KYC, AML, Transaction Monitoring, CDD, and EDD Shift: US Shifts (Night Shift) Work Days: 5 Days Working | 2 Days Rotational Off Work Location: Nagavara, Bangalore Perks & Compensation: Salary: Up to 6 LPA Incentives: Attractive monthly incentives based on performance Commute: One-way cab facility (up to 20 km radius) Growth: Opportunity to work with a global BFSI leader Interview Process: Candidates will undergo 2 rounds of assessment: Written Assessment Minimum required score: 42 Operations Round Focus: Analytical ability, process knowledge, and domain expertise Your Profile: We're looking for analytical minds with 1 years of experience in KYC, AML, Fraud Analysis, or Transaction Monitoring, ideally from a banking / financial domain. Next Steps: If this sounds like your next career move, please contact: Swathi 8884496983 swathi.rivera@gmail.com Rivera Manpower Services
Posted 1 month ago
1.0 - 3.0 years
5 - 8 Lacs
Gurugram
Hybrid
We're hiring Product Consultant at Zonka Technologies. Company Profile At Zonka Technologies, we're transforming how businesses understand and elevate their customer experiences. Our flagship product, Zonka Feedback, is AI-driven Customer Experience (CX) and Feedback Management platform that helps businesses capture feedback, measure customer satisfaction, and drive strategic growth across multiple touchpoints. With seamless integrations into leading CRMs like Salesforce and HubSpot, it enables brands to listen to customer voices and make data-driven decisions through multi-channel feedback collection, advanced reporting, and real-time AI insights. From NPS and CSAT to sentiment analysis and customer journey mapping, Zonka Feedback empowers global businesses to uncover intelligent insights and take timely action to improve and transform customer experiences. Role Summary As a Product Consultant , you'll be the voice and guide for Zonka Feedback's customers. The role is all about delivering a smooth, supportive, and value-driven experience - from onboarding to ongoing engagement by guiding them through account setup, product training, and feature adoption while providing timely support and proactive check-ins to ensure they gain maximum value from our AI-powered customer experience and feedback platform. You'll manage a portfolio of US-based customers, taking ownership of their success by tracking progress, resolving issues, and maintaining regular touchpoints to drive adoption and satisfaction. This is a night-shift role (6 PM 3 AM IST) aligned with our US customer base. Job Role Customer Onboarding: Lead and manage end-to-end onboarding journey for new customers, including account setup, product training, and implementation Conduct product walkthroughs and tailored training sessions to ensure effective adoption and understanding Guide customers in creating surveys, setting up distribution channels, and integrating with CRMs or third-party tools Ensure timely onboarding completion and customer satisfaction through structured onboarding journeys Promptly respond to product-related inquiries from new customers via Intercom or other support channels and schedule calls with Sales team Customer Support: Serve as the primary point of contact for all product-related queries via chat, email, or phone Deliver fast, clear, and effective resolutions to technical issues, ensuring a smooth customer experience Collaborate with product and engineering team to report bugs, escalate technical issues, and follow up on feature requests Customer Success Management: Conduct regular check-ins with existing customers to assess satisfaction, ensure ongoing engagement and adoption Monitor account health and usage metrics to identify and report at-risk accounts Qualifications 1 to 2 years of experience in customer onboarding, success or support role (preferably in a SaaS/product environment) Willingness to work night shifts (6 PM 3 AM US time) Excellent written and spoken communication skills Strong product understanding and technical aptitude Customer-first attitude with empathy and problem-solving skills Ability to work independently, manage multiple onboarding journeys, and collaborate across teams Familiarity with tools like Intercom, Freshdesk, HubSpot, or similar platforms is a plus Interested? Send your resume to hr@zonkafeedback.com
Posted 1 month ago
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