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1.0 - 4.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Dear Candidates, Huge Opening for Fraud investigation/ Risk investigator Sal up to 7.5lpa Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development SAR/ATO/MONEY MULE Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Sameera- 9900975043 Email ID - sameera@thejobfactory.co.in

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1.0 - 4.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Dear Candidates, Huge Opening for Fraud investigation/ Risk investigator Sal up to 7.5lpa Job Responsibilities: Monitor fraud queues to eliminate the fraud risk from the customer accounts and ensure risky transactions are stopped Conduct thorough investigations using internal tools to detect fraudulent activity Review chargeback data to identify meaningful patterns Provide insights on fraud trends for different Toast fintech products Discuss and work on the escalations to provide best solutions for customers Suggest and implement improvements to existing fraud SOPs and methodologies Provide insights to Data Analyst, Product and Engineering Teams to improve the existing fraud tools and procedures. Roles : Risk Assessment & Management. Fraud and Financial Crime Prevention. Internal Controls and Monitoring. Reporting and Documentation. Fraud and Financial Crime Prevention. Liaison with Regulators and Auditors. Risk Mitigation Strategy Development SAR/ATO/MONEY MULE Desired Candidate Profile: Possess good analytical skills - detail oriented Possess good communication skills, both oral and written With min 1 years Exp and above Mandatory Have a good attitude - should be committed to the work Work Location Bangalore Looking for International Banking Experience Qualifications & Experience: Education: Graduate with Exp can apply Experience: 1-4years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus . Call HR Gayathri- 9538878905 Email ID - gayathri@thejobfactory.co.in

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0.0 - 2.0 years

3 - 3 Lacs

Chennai, Coimbatore

Work from Office

What the Role offers: This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be an individual contributor, responsible to drive sales activities within assigned region. Key Responsibilities: To generate leads from given database & Identify decision makers within targeted leads and initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To ensure that all payments are collected as per the company's payment terms. Critical Skills of a Suitable Candidates : Quick thinking and problem-solving skills Excellent verbal communication skills • Excellent active listening skills Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer You Can Apply if you possess: At least 12 months of relevant sales experience. MBA freshers can also apply Should have a laptop and bike (with valid RC and DL) MBA or any Equivalent Degree (at least 60% throughout)

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1.0 - 4.0 years

1 - 4 Lacs

Vadodara, Gujarat, India

On-site

Key Responsibilities Identify and generate new business opportunities through various sales channels Develop and maintain strong relationships with potential and existing clients Promote food testing services and the sample pickup app to prospective customers Onboard new customers onto the app and assist with scheduling sample pickups Meet or exceed monthly, quarterly, and annual sales targets Coordinate with the proposal team for timely submission of proposals Stay updated on industry trends, competitor offerings, and regulatory changes Use Salesforce.com to manage leads, track sales activities, and maintain records Provide regular sales reports and updates to the Sales Manager via Salesforce.com Represent the company at industry events, trade shows, and conferences Qualifications Bachelor's degree (preferably in science); sales or marketing qualification is desirable Experience in a sales role, preferably in food testing, laboratory, or related industry Strong understanding of sales process and dynamics Proficient in Salesforce.com and MS Office Suite Excellent oral and written communication skills Ability to build and maintain strong client relationships Self-motivated and goal-oriented Willingness to travel extensively

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2.0 - 5.0 years

2 - 5 Lacs

Ujjain, Madhya Pradesh, India

On-site

Key Responsibilities: Identify and generate new business opportunities through various sales channels. Develop and maintain strong relationships with potential and existing clients to understand their needs and offer tailored solutions. Promote the benefits of our food testing services and the convenience of our sample pickup app to prospective customers. Onboard new customers onto our app, ensuring they are familiar with its features and understand how to schedule sample pickups. Meet or exceed monthly, quarterly, and annual sales targets and objectives. Work closely with proposal team to timely submit proposals. Maintain up-to-date knowledge of industry trends, competitor offerings, and regulatory changes to effectively position our services. Utilize Salesforce.com to manage leads, track sales activities, and maintain accurate records. Performance will be evaluated based on CRM data and sales metrics. Provide regular sales reports and updates to the Sales Manager through Salesforce.com. Attend industry events, trade shows, and conferences to represent the company and generate leads. Qualifications: Bachelors degree or above preferably in science. Additional qualification is sales or marketing desirable. Proven experience as a Sales Executive or in a similar sales role, preferably in the food testing, laboratory, or related industry. Strong understanding of the sales process and dynamics. Proficiency in using Salesforce.com and MS Office Suite. Oral and written communication skills. Ability to build and maintain strong client relationships. Self-motivated, goal-oriented, and able to work independently as well as part of a team. Willingness to travel extensively.

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1.0 - 6.0 years

1 - 4 Lacs

Noida, New Delhi, Kanpur

Work from Office

Hiring KYC Analyst for Gurgaon Location Shift - Rotational Shift (Including Night Shift ) One Year KYC Experience is must with documents 5 Working Days CTC - Upto 5LPA Call/ WhatsApp 7678572840 9147047909 7290845078 9147047908 9997196123

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3.0 - 8.0 years

5 - 15 Lacs

Mysuru

Work from Office

What youll do: • Strong understanding of the intricacies of transaction management and security master capture across different asset classes, reference data management and asset servicing. • Onboarding clients on to the platform Scoping, integrating with client’s OMS and establishing workflows. • New and existing data vendor’s evaluation, mapping and integrating the same with Client platform. • Handling end-to-end onboarding of new clients; gathering requirements and showcasing our capabilities clearly. • Managing stakeholders’ expectations; being proactive in identifying their needs, articulating the scope of the offering, escalating issues in a timely manner, and showcasing persuasiveness in bringing about changes • Work with various teams like project management & sales teams to understand and gather scope requirement. • Learn and enhance knowledge on complete Client platform/industry, not restricted to current area of expertise. • Perform various activities like data gathering, GAP analysis, Mapping, Data transformation, Loading and reconciliation, BAU activities setup, Client parallel support etc in Client platform as a part of client implementation. • Work with technology teams as needed, by assisting in special projects, developing bespoke reports, developing specifications, product implementation and UAT What you’ll need: • 2-5 years of experience working in the Middle office coupled with in-depth domain / finance knowledge • Intricate understanding and experience of handling various vendor implementations into the Client platform. • An in-depth understanding of the various stages of the trade life-cycle (Listed & OTC) • Working knowledge of various vendors like Bloomberg, Reuters, Markit etc. • Experience in integration with different trade execution systems. • Strong analytical skills, problem-solving skills and attention to detail • Proven track-record of handling projects and improving processes • Strong interpersonal skills with a collaborative attitude • Effective oral/written communications skills • Ability to work under pressure and take on additional operational tasks • Proficient in Microsoft Office applications especially MS Excel • Hands on experience with VBA macros / Python will be a big plus

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1.0 - 6.0 years

2 - 6 Lacs

Bengaluru

Work from Office

KYC / AML / CDD/ EDD(Non-Voice) Location: Nagavara | US Shifts | Rivera Manpower Services CONTACT DIVYA 9513900439 Rivera Manpower Services (Do send me you CV on whatsapp if the line is busy) Dear Candidate, We are excited to invite you to explore a rewarding opportunity with one of our esteemed clients in the banking domain for the position of: KYC / AML Transaction Monitoring & Fraud Analyst CDD & EDD Process (Non-Voice Process | US Shifts | Nagavara) Role Highlights: Domain: Banking & Financial Services Process: Non-Voice Focused on KYC, AML, Transaction Monitoring, CDD, and EDD Shift: US Shifts (Night Shift) Work Days: 5 Days Working | 2 Days Rotational Off Work Location: Nagavara, Bangalore Perks & Compensation: Salary: Up to 6 LPA Incentives: Attractive monthly incentives based on performance Commute: One-way cab facility (up to 20 km radius) Growth: Opportunity to work with a global BFSI leader Interview Process: Candidates will undergo 2 rounds of assessment: Written Assessment Minimum required score: 42 Operations Round Focus: Analytical ability, process knowledge, and domain expertise Your Profile: We're looking for analytical minds with 1 years of experience in KYC, AML, Fraud Analysis, or Transaction Monitoring, ideally from a banking / financial domain. Next Steps: If this sounds like your next career move, please contact: DIVYA 9513900439 Rivera Manpower Services

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1.0 - 5.0 years

3 - 4 Lacs

Rajkot

Work from Office

97120 33342 Key Responsibilities : Client Acquisition and Onboarding : Identify and target potential business clients in assigned territories. Educate clients about Alibabas platform, services, and benefits. Assist new clients with onboarding processes and platform navigation Sales Growth: Develop and execute effective sales strategies to achieve revenue targets. Promote Alibaba's products and services, including e-commerce solutions, digital payment systems, and supply chain services. Upsell and cross-sell additional services to existing clients. Relationship Management: Build and maintain strong relationships with clients to ensure long-term partnerships. Act as the primary point of contact for client inquiries and issue resolution. Provide insights and recommendations to clients to enhance their business performance on Alibabas platform. Market Analysis and Reporting: Conduct market research to identify trends and opportunities. Provide regular sales performance reports and insights to the management team. Collaborate with marketing teams to align strategies with market demands. Field Visits: Conduct frequent on-site visits to meet with clients and provide personalized solutions. Attend industry events, trade shows, and networking opportunities to represent Alibaba. Qualifications and Skills: Bachelors degree in Business, Marketing, or a related field (preferred). Proven experience in field sales, account management, or a related role. Excellent negotiation, communication, and interpersonal skills. Ability to work independently and manage time effectively. Proficiency in CRM tools and MS Office Suite. Please feel free to contact me for more details at 97120 33342

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5.0 - 10.0 years

0 - 1 Lacs

Chennai

Work from Office

Key Responsibilities**: - Develop and execute strategies for acquiring new IT clients (T&M / C2H models) - Build long-term relationships with MSP/VMS partners (Beeline, Fieldglass, etc.) - Generate leads through cold outreach, referrals, and CRM tools (Zoho, HubSpot, etc.) - Propose staffing solutions aligned with clients hiring goals and timelines - Collaborate with delivery and sourcing teams to ensure fulfillment success **Must-Have Skills**: - Proven track record in IT staffing sales (domestic or international) - Familiarity with vendor onboarding, rate negotiations, and margin structuring - CRM proficiency and Boolean search strategies for lead generation - Excellent communication, negotiation, and presentation skills Preferred candidate profile

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1.0 - 4.0 years

9 - 11 Lacs

Gurugram

Hybrid

Role & responsibilities Design effective product launch & training strategies to improve usage and adoption of UTD and Lexicomp, working clinical departments within hospital and academic institutions • Deliver engaging onsite and Live online (remote) training to end users to increase usage and awareness within each site • Ability to interface with customer contacts at all levels, to develop and strengthen relationships with multiple key contacts and influencers who can support, promote, and coordinate the promotion and use of our products • Uncover and address access challenges and resolve any technical barriers to usage • Provide consistent account feedback and market data to the sales, marketing and product teams. • Maintain accurate account and training activity reports for department month end reporting. • Support the product knowledge enablement of our resellers • Mentor new hires to support their product knowledge • Performs other duties as assigned Preferred candidate profile • Strategic Communication: High level of communication skills tailored to various audience needs. • Customer Insight: Deep understanding of customer behavior and needs. • Clinical insights: Clinical point of view from clinician experience. • Advanced Analytical Skills: Ability to deeply analyze performance metrics. • Technical Troubleshooting: Proficiency in resolving advanced technical issues. • In-depth Product Knowledge: Comprehensive knowledge of all product features and updates. • Leadership: Ability to provide guidance and mentorship to peers. • Customer Advocacy: Promote customer interests within the organization. • Technical Proficiency: Advanced skills with CRM software and support tools. Requirements: • Fluent in English (written, reading and spoken) local languages would be and strong advantage • Clinical background- with good experience in training/training. • Experienced with remote training and e-learning • Educated - BS/BA Degree or equivalent (medicine/pharmacy/nursing) • Excellent communication and presentation skills • Self-starter, highly organized with ability to prioritize work efficiently and effectively • Strong technical aptitude Excellent Microsoft skills using Word, Excel and PowerPoint, as well as a good understanding of a CRM system (Salesforce.com, SalesLogix or similar) • A team player and able to work independently when needed • Willing and able to travel to customer sites (average 60% travel will vary by quarter) • A valid drivers licens Thank you! Meenakshi Dixit meenakshi_dixit@persolkelly.com www.persolkelly.co.in ------------------------------- CONFIDENTIAL NOTE: By submitting your resume or personal data, you acknowledge reading and agreeing to our Privacy Policy . You hereby provide voluntary consent to the collection, use, processing, and disclosure of your data by us and our affiliates, in line with the Privacy Policy . and applicable laws. If you wish to withdraw your consent or have any concerns, you may submit a request to our designated consent manager, as outlined in our Privacy Policy . We prioritize your privacy. SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com . Click here to find out how you can safeguard yourself from job scams. --------------------------------------

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1.0 - 4.0 years

9 - 11 Lacs

Gurugram

Hybrid

Role & responsibilities Design effective product launch & training strategies to improve usage and adoption of UTD and Lexicomp, working clinical departments within hospital and academic institutions • Deliver engaging onsite and Live online (remote) training to end users to increase usage and awareness within each site • Ability to interface with customer contacts at all levels, to develop and strengthen relationships with multiple key contacts and influencers who can support, promote, and coordinate the promotion and use of our products • Uncover and address access challenges and resolve any technical barriers to usage • Provide consistent account feedback and market data to the sales, marketing and product teams. • Maintain accurate account and training activity reports for department month end reporting. • Support the product knowledge enablement of our resellers • Mentor new hires to support their product knowledge • Performs other duties as assigned Preferred candidate profile Strategic Communication: High level of communication skills tailored to various audience needs. • Customer Insight: Deep understanding of customer behavior and needs . • Clinical insights: Clinical point of view from clinician experience. • Advanced Analytical Skills: Ability to deeply analyze performance metrics. Technical Troubleshooting: Proficiency in resolving advanced technical issues. • In-depth Product Knowledge: Comprehensive knowledge of all product features and updates. • Leadership: Ability to provide guidance and mentorship to peers. • Customer Advocacy: Promote customer interests within the organization. • Technical Proficiency: Advanced skills with CRM software and support tools . Requirements: • Fluent in English (written, reading and spoken) local languages would be and strong advantage • Clinical background- with good experience in training/training. • Experienced with remote training and e-learning • Educated - BS/BA Degree or equivalent (medicine/pharmacy/nursing) • Excellent communication and presentation skills • Self-starter, highly organized with ability to prioritize work efficiently and effectively • Strong technical aptitude Excellent Microsoft skills using Word, Excel and PowerPoint, as well as a good understanding of a CRM system (Salesforce.com, SalesLogix or similar) • A team player and able to work independently when needed • Willing and able to travel to customer sites (average 60% travel will vary by quarter) • A valid drivers licens Thank you! Meenakshi Dixit meenakshi_dixit@persolkelly.com www.persolkelly.co.in ------------------------------- CONFIDENTIAL NOTE: By submitting your resume or personal data, you acknowledge reading and agreeing to our Privacy Policy . You hereby provide voluntary consent to the collection, use, processing, and disclosure of your data by us and our affiliates, in line with the Privacy Policy . and applicable laws. If you wish to withdraw your consent or have any concerns, you may submit a request to our designated consent manager, as outlined in our Privacy Policy . We prioritize your privacy. SECURITY NOTE: We at PERSOLKELLY India or our representatives, do not ask job seekers for fees, personal banking information, or payments through unofficial channels. Official communications will only come from @persolkelly.com. Report any suspicious activity to Contactus_in@persolkelly.com . Click here to find out how you can safeguard yourself from job scams. --------------------------------------

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5.0 - 10.0 years

8 - 14 Lacs

Gurugram

Work from Office

Job Responsibilities: Property Performance Manager (Key Account Manager) 1-Identify and pursue potential customers or clients through various sales channels, such as cold calling, networking, and referrals. 2-Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points. 3-Deliver compelling product and service presentations to showcase OYO's value and address client questions head-on. 4-Convert leads into sales by resolving client concerns and guiding them through the process. 5-Effective prioritization and organization of tasks to maximize productivity and meet sales targets within deadlines. 6-Establish, maintain and strengthen relationships with (owners, key decision makers) for long term success. 7-Coordinate with the cross-functional teams to ensure business target achievements and meeting expectations on service delivery. 8-Ensure the success of partners through continuous key account management, revenue monitoring, account analysis to identify levers of growth for the partner. 9-Train partners on technology, growth and policy updates from OYO's network. Ensure that your daily actions and decisions align with our companys purpose. Note:- Candidate should be comfortable to work in US Shift timing (6:30 pm to 3:30 am IST)

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3.0 - 5.0 years

6 - 7 Lacs

Chennai

Work from Office

Job Description We re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the companys customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, you should have in SaaS or software product company in a customer-facing role and a strong empathy for customers, and a passion for growth. Be the Single point of contact for your customers post-sales. Training and onboarding customers. Build a relationship with your key accounts and the stakeholders, and ensure customers have the optimal experience with SurveySparrow.. Work closely with sales teams and sales leaders to assist in winning business and ensuring that clients are successful. Conduct quarterly business reviews with your customers. Initiate regular meetings with your customers. Showcase newly released features and maximize the usage of relevant features. Share the product roadmap with the customer when needed and help the product team with early feedback. Collect customer requirements/feedback and bring that back to the product and engineering team. Monitor user/account health score Identify upsell opportunities and ensure renewals. Control churn. Skills Required: 3-5 years of experience in SaaS or software product company in a customer-facing role. Active listening skills and Effective communication. Excellent verbal and written communication skills. Strong empathy for customers and passion for growth. Result-oriented and has great attention to detail. Shift Timings - US Market 6:30 PM - 3:30 AM Job Location - Chennai (Work from Office)

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2.0 - 7.0 years

4 - 9 Lacs

Kolkata

Work from Office

Join our global Vendor Partnerships Team and onboard international vendors in the US shift (6 PM–3 AM IST). If you're sharp with numbers and confident on calls, scale your career globally from Mumbai

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2.0 - 7.0 years

4 - 9 Lacs

Kolkata

Work from Office

Join our global Vendor Partnerships Team and onboard international vendors in the US shift (6 PM–3 AM IST). If you're sharp with numbers and confident on calls, scale your career globally from Mumbai

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2.0 - 7.0 years

4 - 9 Lacs

Siliguri

Work from Office

Join our global Vendor Partnerships Team and onboard international vendors in the US shift (6 PM–3 AM IST). If you're sharp with numbers and confident on calls, scale your career globally from Mumbai

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2.0 - 7.0 years

4 - 9 Lacs

Siliguri

Work from Office

Join our global Vendor Partnerships Team and onboard international vendors in the US shift (6 PM–3 AM IST). If you're sharp with numbers and confident on calls, scale your career globally from Mumbai

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9.0 - 14.0 years

8 - 13 Lacs

Bengaluru

Work from Office

Dear Aspirant, ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ ReSource Pro employees provide dedicated support to more than 600+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact : HR Prashanth - 9008042232 | Mail Id: Prashanth_Honnachari@resourcepro.in Job Description - Assistant Manager, SDU, India I. Basic Information Job Title : Assistant Manager Service Delivery Report to Manager - Service Delivery Department Service Delivery Unit Location Bangalore, India II. Purpose of the Position ReSource Pro is a fast growing company, recognized by Inc.500|5000, Fastest Growing Private Companies: 2009-2014 and IAOP Global 100: 2009-2015. Our growth is accelerating, with a goal to expand from 3,000 to 5,000 employees in 5 years across our delivery centers in China, India and the US. As a recognized leader providing innovated and integrated solutions to the insurance industry, we are in the process of transforming into a world-class service organization and well on our way. And thats why this role is so important to our organization. In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and supervise Service Delivery Team Leaders/ Client Specialist and a number of client teams to establish and maintain a motivated and skilled service delivery workforce; oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; identify and lead department, division or company level projects to realize corporate goals and strategies. III. Principal Responsibilities # Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1 Talent Inventory Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. 2 Client Services Oversee the daily operations of each client teams to ensure client satisfaction; manage email, phone or in-person interactions with clients to maintain and enhance client relationship; execute company-wide client related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. 3 Business Growth Proactively seeks opportunity to improve client experience and drive business growth. Support US based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. 4 Problem Solving Resolve high impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. 5 Managing Projects Stay well informed of corporate goals and strategies; identify and lead department, division or company level projects. Lead assigned cross-function or company-wide activities and projects. 6 Employee Engagement and Budget Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction and business development needs. Manages priorities and budgets to meet company, department and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs IV. Contact Scope Internal Contacts All HR & Corporate Services departments External Contacts Client contacts, all US departments V. Minimum Qualifications Experience Minimum 8 years experience, 3-5 years management experience Education Background Bachelor Degree (Major) Skills Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors Manages for effective performance and develop staff Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Contact : HR Prashanth - 9008042232 | Mail Id: Prashanth_Honnachari@resourcepro.in

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2.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

About Fidelitus HR Labs: Fidelitus HR Labs is a growing recruitment services firm that partners with organizations to provide end-to-end hiring solutions. We specialize in both IT and Non-IT recruitment across domains. We are looking for passionate and driven Business Development Executives to help expand our client base and contribute to our next growth phase. Key Responsibilities: Identify and generate leads for potential clients (both IT and Non-IT) through research, cold calling, LinkedIn outreach, networking, and referrals. Pitch Fidelitus HR Labs recruitment solutions and services to decision-makers (HR Heads, Talent Acquisition Managers, CXOs, etc.). Build and maintain strong client relationships to understand their hiring needs and business challenges. Develop and deliver customized proposals and recruitment partnership models. Collaborate with internal recruitment teams to ensure alignment with client expectations and service quality. Follow up on leads, schedule meetings, and convert prospects into long-term clients. Maintain accurate records of sales pipeline, proposals, and client communication in CRM tools or trackers. Meet monthly/quarterly targets for client acquisition and revenue generation. Required Skills and Qualifications: Bachelors degree in Business, Marketing, HR, or a related field. 25 years of experience in B2B business development, preferably in recruitment/staffing industry. Strong understanding of IT and Non-IT hiring processes and domains. Excellent communication, presentation, and interpersonal skills. Ability to work independently and manage end-to-end client acquisition cycle. Goal-oriented with a proven track record of meeting sales targets. Strong networking and relationship-building skills. Nice to Have: Prior experience in a recruitment agency or HR consultancy. Familiarity with ATS/CRM systems. Existing client connections in the IT or Non-IT sector.

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9.0 - 14.0 years

8 - 13 Lacs

Bengaluru

Work from Office

Dear Aspirant, ReSource Pro Operational Solutions Private Limited, Bangalore About ReSource Pro: About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 4,700+ ReSource Pro employees provide dedicated support to more than 370+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact : HR Karthik - 9008042208 | | Mail Id: Karthik_Venkat@resourcepro.in Job Description - Assistant Manager, SDU, India I. Basic Information Job Title : Assistant Manager Service Delivery Report to Manager - Service Delivery Department Service Delivery Unit Location Bangalore, India II. Purpose of the Position ReSource Pro is a fast growing company, recognized by Inc.500|5000, Fastest Growing Private Companies: 2009-2014 and IAOP Global 100: 2009-2015. Our growth is accelerating, with a goal to expand from 3,000 to 5,000 employees in 5 years across our delivery centers in China, India and the US. As a recognized leader providing innovated and integrated solutions to the insurance industry, we are in the process of transforming into a world-class service organization and well on our way. And thats why this role is so important to our organization. In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and supervise Service Delivery Team Leaders/ Client Specialist and a number of client teams to establish and maintain a motivated and skilled service delivery workforce; oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; identify and lead department, division or company level projects to realize corporate goals and strategies. III. Principal Responsibilities # Responsibilities Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Description (Do in order to/to ) 1 Talent Inventory Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. 2 Client Services Oversee the daily operations of each client teams to ensure client satisfaction; manage email, phone or in-person interactions with clients to maintain and enhance client relationship; execute company-wide client related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. 3 Business Growth Proactively seeks opportunity to improve client experience and drive business growth. Support US based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. 4 Problem Solving Resolve high impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. 5 Managing Projects Stay well informed of corporate goals and strategies; identify and lead department, division or company level projects. Lead assigned cross-function or company-wide activities and projects. 6 Employee Engagement and Budget Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction and business development needs. Manages priorities and budgets to meet company, department and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs IV. Contact Scope Internal Contacts All HR & Corporate Services departments External Contacts Client contacts, all US departments V. Minimum Qualifications Experience Minimum 9 years experience, 3-5 years management experience Education Background Bachelor Degree (Major) Skills Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors Manages for effective performance and develop staff Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Contact : HR Karthik - 9008042208 | | Mail Id: Karthik_Venkat@resourcepro.in

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3.0 - 8.0 years

4 - 9 Lacs

Bengaluru, Mumbai (All Areas)

Work from Office

Roles and Responsibilities Manage client acquisition process from lead generation to onboarding. Develop and execute strategies for new business development, including identifying potential clients and building relationships. Collaborate with internal teams to ensure seamless client engagement and retention. Conduct market research to stay up-to-date on industry trends and competitor activity. Analyze sales data to optimize recruitment efforts. You can contact Rekha @ 9987919837

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7.0 - 12.0 years

15 - 19 Lacs

Bengaluru

Hybrid

Hi All, Required Trade professionals with Tax, FATCA experience from the banking industry for Bangalore location. PFB the details: Number of positions: 2 Total years of experience: 9-12+ Years People management Experience: Helpful Relevant years of experience: 4-5 Years Shift timings: Rotation (Predominantly US Shift 5:30PM IST onwards) Target organizations: - JPMC, Goldman Sachs, HSBC, PWC, KPMG, Morgan Stanley, State Street, Deutsche, Northern Trust, Bank of America (BoFA) Candidates should have : Strong knowledge of TAX Regulations (FATCA, CRS) Advance knowledge on different type of TAX forms (W8, W9) & data validation Strong knowledge on withholding statement, costbasis & calculation Strong understanding of data quality across system of records Advance knowledge of trade life-cycle and client on-boarding life-cycle. Any certifications related to Tax are added advantage. Budget: - 18 Lacs 3 Must have skills: Handson experience in Tax operation Internal candidate should have completed at least 2 Appraisals Excellent Communication Skills 3 good to have skills: People Management Experience (At least 3-4 TMs) MS Office skills Good Reporting skills Interested please send their updated resumes to payal.gupta@wellsfargo.com

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2.0 - 6.0 years

4 - 9 Lacs

Kolkata, Siliguri, Mumbai (All Areas)

Work from Office

Join our global Vendor Partnerships Team and onboard international vendors in the US shift (6 PM–3 AM IST). If you're sharp with numbers and confident on calls, scale your career globally from Siliguri, Mumbai, or Kolkata.

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2.0 - 6.0 years

4 - 9 Lacs

Kolkata, Siliguri, Mumbai (All Areas)

Work from Office

Join our global Vendor Partnerships Team and onboard international vendors in the US shift (6 PM–3 AM IST). If you're sharp with numbers and confident on calls, scale your career globally from Siliguri, Mumbai, or Kolkata.

Posted 4 weeks ago

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