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5.0 - 10.0 years

30 - 35 Lacs

Gurugram

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American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation team is a core constituent in fuelling this agenda, by finding opportunities to change the way we work and do business for the future. The Director of International Corporate PMO will partner closely with GCS and ICS business and support functions to deliver against a program which sets out to transform the way we offer Global Corporate Solutions across multiple regions for Large and Global clients in international markets. The role will lead multiple programs where our global offering is changing, with subsequent change management required for our Large & Global clients. Responsibilities: Accountable for identifying, designing and leading the strategic roadmap that will improve the competitiveness and quality of our Corporate program offering in international markets Identify and build sound project governance that will create the right environment to execute against the change with a set up for success structure Build out robust change management plans and collaborate closely with the G&L Client Management organisation to effectively execute change Collaborate closely with additional subject matter experts across the Enterprise (eg G&L Strategy & Transformation team, Risk & Control, Compliance, GCO, GCS Product) to align strategy and execution Act as central point of contact for GCS stakeholders clearly communicating progress up to top level management, reporting on milestone progress and raising key decisions and issues for resolution Directly liaison with GCS and ICS Risk & Control teams to uplift processes and capabilities to ensure absolute compliance Qualifications: Deep knowledge of the Corporate business and an understanding of the needs of Large & Global customers Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities Strong strategic thought leadership and problem-solving skills with ability to solve unstructured and complex business problems Exceptional consultation, communication, and relationship management skills to lead, influence and work closely with a large audience of partners at various levels of seniority and cross-functional partners Excellent project management and organizational skills with a demonstrated ability to build results driving relationships Expertise in developing and delivering upon a comprehensive strategy that balances creativity, technical, and operational feasibility Ability to effectively interpret business objectives and challenges and articulate solutions We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

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8.0 - 13.0 years

15 - 30 Lacs

Mumbai Suburban

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Brief about the Profile Profile Name: Program Manager Education: BSC IT, BCA, BTech, MSC IT, MCA, MBA in Systems Required Experience: 8-10 years Relevant Experience as Program Manager atleast 2-3 years Candidate Location: Western line- (Churchgate to Virar) Type: Full Time and Work from office(Malad West) Skills Should be currently managing and taking reporting from Project Managers / implementations managers Should have prior experience as IT Project manager Project Management Professional (PMP) certification preferred Excellent client-facing communication skills Proven ability to solve problems creatively Strong familiarity with project management software tools, agile methodologies, and best practices Experience seeing projects through the full life cycle Excellent analytical skills Proven ability to manage project deliveries according to outlined scope and timeline Responsibility Lead and Manage Implementation Managers Should make sure implementation delivery timelines are achieved Managing Change Requests and its man-days efforts Managing Support TAT for each client and making sure its issues are resolved within TAT Sharing the new requirements for product enhancements Manage Escalations of Clients Make sure project management tools and implementation process are followed Coordinate and review the user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients Have good rapport with clients and try to cross sell new features of product Planning technology or feature upgrade of current implemented projects Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules Submitting project deliverables and ensuring that they adhere to quality standards. Establishing effective project communication plans and ensuring their execution. Preparing appropriate contingency/risk management plans Obtaining customer acceptance of project deliverables. Utilize industry best practices, techniques, and standards throughout entire project execution

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5.0 - 10.0 years

13 - 19 Lacs

Hyderabad

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Position: Audit Manager Internal Audit & Risk Advisory Primary Purpose of the Role The Audit Manager will lead and manage internal audit engagements and related advisory services, including Internal Financial Controls (IFC), SOX compliance, and Standard Operating Procedure (SOP) design. The role involves overseeing audits across key business functions such as HR, Payroll, Finance, Inventory, Procurement, Statutory & Legal, Receivables, and Fixed Assets. Key Responsibilities Lead and manage end-to-end internal audit engagements across multiple domains (P2P, O2C, HR, Finance, Operations). Supervise and review the execution of IFC and SOX audits, ensuring compliance with regulatory and internal standards. Design, review, and enhance SOPs and internal policies to strengthen governance and control frameworks. Provide strategic insights and recommendations to senior management based on audit findings. Coordinate with cross-functional teams and external stakeholders to ensure timely and effective audit execution. Mentor and guide junior auditors, ensuring high-quality deliverables and professional development. Technical Skills & Experience Proven experience in managing internal audit projects, preferably in a consulting or corporate environment. Strong understanding of audit methodologies, risk assessment, and control evaluation. Hands-on experience with: Internal Financial Controls (IFC) audits SOX compliance audits Functional audits (P2P, AP, AR, HR, O2C, etc.) SOP and policy development Familiarity with ERP systems such as SAP, Oracle, or similar platforms. Soft Skills & Leadership Competencies Strong leadership and team management capabilities. Excellent stakeholder management and communication skills across all organizational levels. High attention to detail with a focus on quality and outcomes. Ability to manage multiple priorities in a dynamic environment. Resilient, adaptable, and solution-oriented mindset. Strong analytical and presentation skills. Qualifications Any post graduate Minimum 5 years of experience in Internal Audit, with at least 2 years in a supervisory or managerial role. Professional certifications such as CIA, CISA, or equivalent are highly desirable.

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2.0 - 4.0 years

4 - 6 Lacs

Pune

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Workspace Delivery Coordinator Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is engagement with other service partners to deliver on consistency of service to Occupants and Guests.. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention to detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace Client/Stakeholder Management (in support of the Site Lead) Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Operations Management Functional operational control to deliver excellence every time Managing Soft services related operations Interfacing with the pest control for carrying out the pest control activities at the facility. Interacting with the Housekeeping vendor, collecting all documents from the vendor for compliance audit Taking facility rounds and find out snags and raising tickets for the same Preparing the Daily/Weekly and Monthly reports Ownership of the Day to day administration, including reports generation of the stocks tracker. Follow up and close the tickets logged Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Involve in Vendor staff Training & Development. Implement service tasks, procedures and policies and measure performance Provide comprehensive workspace management for the office premises Be able to resolve problems or improve operations Implementation of service task, procedures, and policies Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Coordinate, manage and oversee vendors to perform a wide range of workspace-related services Work with all related parties on timely delivery of all services When necessary, raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Hospitality / IFM experience of 2 + years or Freshers with Degree/Diploma in Hotel Management or related field. Added benefit would be experience specifically in Housekeeping, detail oriented with good eye for detail Good verbal and written communication skills as well as presentation skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff REPORTING TO Workspace Delivery Assistant Manager On-site Pune, MH

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6.0 - 11.0 years

10 - 12 Lacs

Mumbai

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Team Manager will oversee accounts, ensuring active engagement, guiding the team on CRM tools and product knowledge, identifying high-potential clients, and driving conversion includes tracking team performance and implementing strategic action plans

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8.0 - 12.0 years

9 - 13 Lacs

Bengaluru

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Roles and Responsibilities Manage residential properties, with expertise in property management Handle client relation, customer satisfaction Coordinate with contractors and vendors for various services such as cleaning, gardening, etc Provident fund

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7.0 - 9.0 years

9 - 11 Lacs

Surat

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About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Priority customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Optimal qualification for success on the job is: Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

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7.0 - 9.0 years

9 - 11 Lacs

Fatehpur

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About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business and lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points About the Role The NRI Relationship Manager will be responsible for nurturing NRI client relationships through continuous client engagements and risk profiling. The NRI RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience. Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving Abilities : Strong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the NRI customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Maintain relationships with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Review the inflows and outflows in the mapped NRI accounts and also proactively track NRI visits to India Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads generated through existing clients, NRI brokers, stock brokers, expats of shipping companies and overseas branches Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Optimal qualification for success on the job is: Graduation from a recognized institute AMFI and NCFM certifications Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills

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6.0 - 10.0 years

10 - 14 Lacs

Bengaluru

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Job Summary: We are seeking a results-driven and organized Project Manager with extensive experience in managing complex projects within the RCM industry. The ideal candidate will be responsible for planning, executing, and delivering projects on time, within budget, and in line with client expectations. This role requires excellent communication skills, a strong grasp of RCM delivery models, and the ability to manage multiple stakeholders across geographies. Key Responsibilities: Project Planning & Execution: o Define project scope, goals, deliverables, and timelines in collaboration with stakeholders o Develop detailed project plans, allocate resources, and monitor project progress o Ensure projects are delivered on schedule, within scope, and within budget Client Management: o Serve as the primary point of contact for clients during project lifecycle. o Manage client expectations, provide regular updates, and ensure service levels are met o Facilitate smooth client transitions and onboarding for new processes or accounts Team Leadership: o Coordinate with cross-functional teams (operations, quality, training, technology, legal, sales, and marketing ) to ensure project success. o Lead project teams, assign responsibilities, and monitor performance. o Provide coaching and support to team members, fostering a high- performance culture Risk & Issue Management: o Identify potential project risks and develop mitigation plans. o Resolve issues quickly and effectively to minimize project impact Process Improvement: o Identify opportunities to streamline delivery through automation, standardization, or process redesign o Support implementation of Lean, Six Sigma, or other continuous improvement methodologies. Governance & Reporting: o Drive cadence of internal and client-facing governance meetings. o Prepare and present project status reports, dashboards, and escalation summaries Qualifications & Experience: Bachelor s degree in business administration, operations, or related field. MBA is a plus. 6 10 years of total experience, with at least 3 5 years in project management within an RCM environment Proven track record in managing end-to-end RCM projects (transition, transformation, or ongoing operations) PMP, Prince2, or Six Sigma certification preferred Key Skills: Strong project management and organizational skills Excellent communication and stakeholder management Solid understanding of BPO operations, SLA/KPI frameworks, and process documentation Experience working with global clients across time zones Proficient in project tools like MS Project, JIRA, Asana, or similar Ability to drive governance and manage escalations with structure and rigor

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5.0 - 10.0 years

6 - 10 Lacs

Pune

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Absence Management Functional Consultant1 Position Title : Absence Management Functional Consultant No of position 1 Location Pune/HYD : To provide business application implementation, on- going support and continuous improvement on all project construction areas using Oracle application and technology platform as a functional expertise to ensure the business operation runs smoothly, efficiently and effective by taking the advantages of innovative technology solutions and best practices. Required Skills and Experience 5+ years in Projects Functional role, Experience minimum 1 end to end implementation life cycle for Oracle HCM Project and expertise in Absence Management Good understanding of PY and Security Roles & Permissions Very good on communication, influence skills, business result oriented and managing customer/ user expectation. The candidate must have expert working experience in Absence Management Modules. In-depth understanding of HCM Cloud business process and their data flow. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management. Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables Configures the system, tests the solution with users Provides user training Supports cutover and stabilizes the solution, provides post go-live support Preferred Qualifications Bachelos;s degree in a relevant technology field Experience with Oracle environments, oracle hcm cloud,crp,uat

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5.0 - 10.0 years

6 - 12 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Roles and Responsibilities Supervise quarry operations to ensure compliance with safety regulations and company policies. Manage production activities, including planning, coordination, and monitoring of blasting, drilling, and extraction processes. Ensure timely completion of tasks by coordinating with team members and stakeholders. Monitor quality control measures to maintain high standards in stone extraction and processing. Perform routine maintenance on equipment to prevent breakdowns and optimize performance.

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4.0 - 8.0 years

6 - 7 Lacs

Noida

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Program Coordinator and Relationship Lead Job Description 18483 About Pearson: We are the world learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. About the Position: The Program Coordinator / Candidate Relations Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handle escalated service-related issues. Key Responsibilities: Level 3 Escalation calls. Directly liaising with the US (United States) and EMEA (Europe, Middle East and Africa) lines of business. Ensure candidate results are sent to clients in a timely manner. Prepare client reports. Act as an escalation point for service-related problems. Promote client programs and products. Determine additional opportunities and possible operational trouble areas. Input accurate customer information into the database. Assist in training and monitoring call centre agents to ensure quality of service. Maintaining the SLA for different LOB. Reports.

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4.0 - 6.0 years

20 - 25 Lacs

Mumbai

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About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . About EssenceMediacom : A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Reporting of the role This role reports to: Group head / Director 3 best things about the job: 1. Get to work on one of the largest FMCG accounts in India 2. To work & learn from Best Talent in the Industry in Media Buying 3. Opportunity to explore & implement opportunities across traditional & Digital Media In this role, your goals will be: In three months: To work closely with immediate Manager & understand client s business and current Media strategy. Take immediate Charge of All Data, Reports & Trackers that is shared regularly with clients. Deal Evaluation & Closures on frequency channels as per benchmarks given by Immediate Senior In six months: Briefing Channels on grids as per parameters, Evaluation & Closures on deals along with Group Head Client interaction - for report sharing, Upgrades, conversions & also lead impactful activations (stings, Non FCT, vignettes etc) Talking to Media Partners on under-deliveries, MGs, Upcoming Properties, etc In 12 months: To understand & provide data backed analysis for Next Years Annual Approach Participating in pitch work - data collection, analysis and segregation What your day job looks like at GroupM: Reporting & Campaign Management Identifying new Media opportunities for client Analyzing Media trends Skills and Experience What you ll bring: Willingness to learn and drive to succeed Solid understanding of all media channels and with knowledge of strengths and weaknesses of each channel First-class negotiation skills - delivery of a balanced approach to the marketplace Well networked in the market Extremely flexible attitude and an ability to read between the lines. Quick turnaround time & sharp analytical skills Ability to work well under pressure. Able to handle tough situations with clients, auditors, internal stakeholders & media owners. A passion for all things media, with a strong understanding of industry trends in media A strong commercial negotiator - able to gauge good value for our clients and influence senior people within large media companies to deliver it Excellent interpersonal and communication skills - both written and verbal. Proven ability to motivate and develop staff and delegate effectively. Minimum qualifications: Grad/PG degree majoring in marketing or media preferred. Experience in understanding a commercial business. 4-6 yrs years of experience in media buying/planning. Client Management experience Excellent presentation skills Strong communication skills Willingness to be hands-on and a team player. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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5.0 - 12.0 years

12 - 13 Lacs

Pune

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Why join us? Diversity, Equality and Inclusion at DWF Nurturing talent is very important to us We are committed to equal opportunities in all areas of work and business We want people to achieve their best, which will positively impact on our clients and communities in which we live and work At DWF, we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations Responsibilities Description: Contracts Management will be responsible for overseeing the contracts management process, ensuring high-quality client-ready work, and managing a team of contract professionals The role requires excellent communication skills, the ability to manage multiple projects simultaneously, and a strong understanding of contract lifecycle management (CLM) tools Independently produces and ensures high quality client-ready work as part of the Contracts Management team; excellent communication skills both written and verbal; self- monitored, self-motivated and a good team player, achieves established goals within a set timeframe Location: Pune Key Results/Outcomes Key Qualifications Contracts Management: Independently producing and ensuring high-quality client-ready work as part of the Contracts Management team This involves meticulous attention to detail and a commitment to delivering work that meets the highest standards Demonstrating excellent communication skills, both written and verbal This includes the ability to clearly articulate complex contractual terms and conditions to various stakeholders Being self-monitored, self-motivated, and a good team player The role requires a proactive approach to work, the ability to work independently, and the ability to collaborate effectively with team members Achieving established goals within a set timeframe This involves setting realistic deadlines, prioritizing tasks, and managing time effectively to ensure that all objectives are met Having a strong understanding of contract lifecycle management (CLM) tools This includes being proficient in using CLM tools to manage the entire contract lifecycle, from initiation to execution, and ensuring compliance with all relevant regulations and policies Being ready to manage multiple projects simultaneously This involves the ability to juggle various tasks and projects, prioritize effectively, and ensure that all projects are completed on time and to a high standard Reviewing a wide range of contracts, including Non-Disclosure Agreements, Software License Agreements, Data License Agreements, Pharmaceutical Contracts, Publishing Contracts, Vendor Services Agreements, Master Services Agreements, Statements of Work, License Purchase Agreements, Lease Agreements, and other commercial contracts This requires a thorough understanding of various types of contracts and the ability to identify and address potential issues Supporting the creation of contract negotiation playbooks and harmonization of contract templates This involves developing standardized templates and guidelines to streamline the contract negotiation process and ensure consistency across all contracts Driving the entire contract lifecycle as per requirements, resolving queries in consultation with the Quality Assurance team, and understanding the commercial and legal implications of contracts This includes managing the contract from initiation to execution, ensuring compliance with all relevant regulations and policies, and addressing any issues that arise during the contract lifecycle Providing professional, timely, and prompt responses to Delivery Managers to support clients, multitasking, managing deadlines, and maintaining focus and attention to detail This involves responding to client inquiries promptly, managing multiple tasks simultaneously, and ensuring that all work is completed accurately and on time Managing project-related files and documents, providing inputs to IT and process teams to create and implement technology and process solutions for client projects This includes maintaining accurate records of all contracts and related documents, and working with IT and process teams to develop and implement solutions that improve efficiency and effectiveness Demonstrating business acumen and a strong understanding of client needs for quality work, acting as a team player, and helping foster team spirit This involves understanding the clients business and needs, working collaboratively with team members, and contributing to a positive team environment Completing all required training and available certifications, seeking additional training opportunities, and working on self-development, including leadership and technical skills development This involves staying up-to-date with industry trends and best practices, pursuing relevant certifications, and continuously improving skills and knowledge Training: Completes all required training and available certifications; seeks out additional training opportunities; works on self-development including leadership development and technical skills development What will help you succeed in this role? Experience/Skills/Competencies: Excellent English reading and writing skills Key competencies for Delivery: legal knowledge (e g , relevant knowledge to practice group or service line), Strong process orientation and exceptional attention to detail, client management skills, experience in CLM tools, Contracts abstraction work Additional competencies by practice group: excellent data management and data extraction skills, superior writing and research skills; flexibility in working on any of the tools or spreadsheets as required Experience: 3 plus years of relevant experience Education: Law Graduate What we offer? At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs Our recruitment process upholds the highest standards of fairness and engagement It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation We aim to create a positive experience for all candidates and offer any adjustments or additional support About us DWF is a global legal business providing Complex, Managed and Connected Services We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations

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4.0 - 7.0 years

6 - 9 Lacs

Noida

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Company: Mercer Description: HR Shared Services Operations HR Shared Services operations is seeking candidates for the following position based in the Noida office Lead Specialist (D1)- Payroll No. of Positions: 1 What can you expect? We are looking to hire a Lead Specialist- Payroll in HR Shared Services Operations Payroll team What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you to: Manage the end to end processing of the payroll function in a timely and efficient manner ensuring compliance with company policies, procedures and legislative requirements across ASEAN Ensure the correct and timely maintenance of pay, costing and leave records Ensure comprehensive and timely resolution of payroll, remuneration and salary packaging queries Ensure an effective and accurate payroll service, ensuring the accurate and timely payment of the salaries of the employees Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side. Meet the standard employee measurement factors like KRAs and Project SLAs What you need to have: Knowledge & Skills Relevant experience in dealing with high volume ANZ payroll Competent in the use of Payroll Systems; ADP, Workday experience preferred Good practical knowledge of Payroll related compliance obligations Strong leadership, people management and client management skills. Demonstrated ability to manage and guide front line managers across multiple shifts. Strong multi-tasking and analytical skills Effective and Accurate reporting skills. Strong verbal and written communication skills. Knowledge of quality tools like six sigma, lean and kaizen would be preferred. Education: Graduate (any stream) Eligibility: Minimum 4 plus years experience in ANZ Payroll Minimum 12 months experience as Process Champion/Assistant Manager Should have at least On Track or equivalent rating in last appraisal Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 months What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume About Mercer At Mercer, we are a global force of around 25000+ unique individuals working together to make a difference in the lives of more than 115 million people every day by advancing their health, wealth and careers. We re in the business of creating more secure and rewarding futures for our clients and their employees For more than 80 years, we ve turned our insights into actions; Be it designing affordable health plans, or assuring income for retirement, or aligning workers with workforce needs, we ve been united in our mission of enabling people around the globe to live, work, and retire well.

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1.0 - 2.0 years

3 - 4 Lacs

Hyderabad

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About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. About You: Bachelor s degree in Business/Finance related. Asset Management experience in either an Audit Firm, Administrator, Investment Manager or other financial institution desired but not essential. Excellent communication and writing skills. Working knowledge of Excel and Word essential. Our Benefits Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: Preparing investor and client CDD files for review by the KYC/AML Manager. Requesting appropriate CDD documentation from investors in CFS Singapore administrated funds and from CFS Singapore clients. Maintaining an overview of complete and incomplete CDD records and ensuring action is taken to complete all CDD records. Timely follow up on pending CDD requests keeping compliance with CFS escalation and follow up procedures. Maintenance and safe keeping of CDD documents and files. Liaising with internal Investor Relations teams on a daily basis who are responding to investor and client AML queries. Ensuring queries and emails are responded to in a timely and accurate manner. Clearing and/or investigating/verifying possible matches as generated by the scanning application that Citco uses to scan their client base against lists of undesirable persons. Maintaining a database of High Risk investors and ensuring the appropriate actions is taken with regards to these. Keeping informed as to present and future legislation and regulatory developments in the jurisdiction. Assisting with fund specific CDD reviews. Ensure the AML applications are consistent with the Company s AML policy and risk assessment. Be an escalation point for clients, investors and Citco employees on all AML/CDD queries. Client management for new and existing clients. Provide information to Management in respect of AML/CDD issues arising. Ensure all queries received by the team are responded to in a timely manner. Maintain delivery of a high quality service level to clients and other Citco departments ensuring all queries are dealt with in a professional manner and escalating where appropriate. Ensure a professional relationship is maintained with clients and stakeholders at all times. Specific projects which may arise from time to time. Any other duties which the organization may require as part of the business of CFS. Risk Assessments Acting as a point of contact for in house AML/CDD queries for Citco employees, and providing advice to Citco on all related matter. Securing that all client relationships are risk rated as per established procedure. Business Maintain a professional working environment. Keep Management abreast of important issues and escalate potential problems. Participate in projects that may be defined in connection with the continuing expansion and evolution of the business. Resolve complaints and inquiries received. Meet or exceed internal and external quality standards for exceptional customer service.

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6.0 - 11.0 years

9 - 14 Lacs

Bengaluru

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Founded in 1976, CGI is among the worlds largest independent IT and business consulting services firms. With 94,000 consultants and professionals globally, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion, and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Senior Software engineer / LA Position: SAP BODS (Business Objects Data Services) Consultant Experience: 6+ years of experience Category: Software Development Job location: Bangalore, Chennai, Hyderabad and Pune Position ID: J0325-1751 Work Mode: Hybrid Employment Type: Full Time / Permanent Qualification: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. As an SAP BODS (Business Objects Data Services) Consultant, you will be responsible for designing, developing, and optimizing ETL processes using SAP BusinessObjects Data Services (BODS). Your role includes data extraction, transformation, and loading (ETL), ensuring data quality, integrating BODS with SAP and non-SAP systems, troubleshooting performance issues, and supporting data migration projects while collaborating with business and functional teams. Responsibilities and must-Have Skills: Design, develop, and implement ETL solutions using SAP BusinessObjects Data Services (BODS). Extract, transform, and load (ETL) data from various source systems into SAP HANA, SAP BW, or other databases. Optimize and troubleshoot ETL jobs to improve performance and data accuracy. Develop and maintain data mappings, workflows, and transformations within BODS. Ensure data quality and consistency by implementing cleansing, validation, and enrichment processes. Integrate BODS with SAP and non-SAP systems, including ECC, S/4HANA, BW, and third-party databases. Monitor and maintain job scheduling and automation using SAP Data Services Management Console. Support data migration projects, ensuring smooth transition from legacy systems to SAP. Collaborate with business and functional teams to understand data requirements and provide solutions. Document technical designs, processes, and best practices for knowledge sharing and future enhancements. Good-to-Have Skills: Data Migration - Hands-on experience in migrating data from legacy systems to SAP. SAP Information Steward - Familiarity with data governance and metadata management. Job Scheduling & Automation - Experience with BODS job scheduling and monitoring using Data Services Management Console. Performance Optimization - Skills in improving ETL job performance and troubleshooting failures. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. #LI-GB9 Skills: English Client Management Engineer ETL SAP Business Objects

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6.0 - 11.0 years

6 - 7 Lacs

Bengaluru

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Founded in 1976, CGI is among the worlds largest independent IT and business consulting services firms. With 94,000 consultants and professionals globally, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion, and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more about us at cgi.com. Job Title: SAP Middleware PI (Process Integration)/PO(Process Orchestration) Consultant Position: SSE / LA / AC Experience: 6+ years of experience Category: Software Development Job location: Bangalore / Chennai / Pune / Hyderabad Position ID: J0325-1757 Work Type: Hybrid Employment Type: Full Time / Permanent Qualification: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. As an SAP PI/PO Consultant, you will be responsible for designing, developing, and managing integrations between SAP and non-SAP systems using SAP Process Integration (PI) and Process Orchestration (PO). Your role includes configuring adapters, developing mappings, troubleshooting integration issues, optimizing performance, ensuring security compliance, and working on SAP Cloud Platform Integration (CPI) to support seamless data exchange and business process automation. Responsibilities and must have Skills: Design, develop, and configure SAP PI/PO interfaces for seamless data exchange between SAP and non-SAP systems. Monitor and troubleshoot integration issues to ensure data flow consistency and system reliability. Develop mappings using graphical, XSLT, and Java-based transformations for structured data exchange. Configure adapters (IDOC, SOAP, REST, JDBC, RFC, File, etc.) to enable integration between different systems. Work on SAP Cloud Platform Integration (CPI) for hybrid and cloud-based integration scenarios. Implement error handling, alerting mechanisms, and logging for proactive issue resolution. Optimize integration performance by tuning message processing, queues, and system parameters. Ensure compliance with security policies by implementing encryption, authentication, and authorization protocols. Collaborate with functional, Basis, and development teams to align integration strategies with business needs. Prepare documentation and provide end-user training on interface operations and troubleshooting. Good-to-Have Skills: SAP Cloud Platform Integration (CPI) - Experience with cloud-based integration scenarios. API Management - Knowledge of REST, SOAP, OData, and GraphQL APIs for modern integrations. B2B Integration - Experience with EDI, AS2, and ANSI X12 standards for business-to-business transactions. SAP Event Mesh & Web Services - Understanding of event-driven architecture for real-time data processing #LI-GB9 Skills: English Client Management Engineer .

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6.0 - 11.0 years

8 - 13 Lacs

Bengaluru

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Founded in 1976, CGI is among the worlds largest independent IT and business consulting services firms. With 94,000 consultants and professionals globally, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion, and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: SAP Security Consultant Position: SSE / LA Experience: 6+ years of experience Category: Software Development Job location: Bangalore, Chennai, Hyderabad & Pune Position ID: J0325-1761 Work Type: Hybrid Employment Type: Full Time / Permanent Qualification: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. As an SAP Security Consultant, you will be responsible for designing, implementing, and managing user roles and authorizations to ensure secure access across SAP systems. Your role includes role-based access control (RBAC), segregation of duties (SoD) analysis, security audits, compliance enforcement (SOX, GDPR), SAP GRC management, troubleshooting access issues, and supporting system upgrades while collaborating with cross-functional teams. Responsibilities and must-Have Skills: Design, implement, and manage SAP security roles and authorizations across SAP landscapes. Ensure user access management by creating, modifying, and maintaining roles and profiles in SAP ECC, S/4HANA, and other SAP systems. Implement and enforce security policies to comply with internal controls and regulatory requirements (e.g., SOX, GDPR). Conduct role-based access control (RBAC) and segregation of duties (SoD) analysis to prevent unauthorized access. Perform SAP security audits and risk assessments to identify vulnerabilities and enforce compliance. Manage SAP GRC (Governance, Risk, and Compliance) for access control, risk analysis, and compliance monitoring. Troubleshoot authorization issues related to transactions, Fiori apps, and system access. Work closely with Basis, functional, and audit teams to ensure security best practices. Support SAP upgrades and migrations by reviewing and updating security configurations. Document security policies, role designs, and user access procedures for governance and knowledge sharing Good-to-Have Skills: SAP Roles & Authorizations - Strong expertise in user role creation, modification, and authorization management. SAP GRC (Governance, Risk, and Compliance) - Experience with access control, risk analysis, and emergency access management. Segregation of Duties (SoD) & Compliance - Knowledge of SoD conflict resolution and regulatory compliance (SOX, GDPR). SAP Security in S/4HANA & Fiori - Understanding of Fiori role design, catalog, and group assignments. Skills: English Client Management Engineer .

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8.0 - 12.0 years

10 - 14 Lacs

Belgaum

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The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management: Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication: Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills: Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen: In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Priority customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Optimal qualification for success on the job is: Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

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4.0 - 9.0 years

11 - 15 Lacs

Bengaluru

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Founded in 1976, CGI is among the worlds largest independent IT and business consulting services firms. With 94,000 consultants and professionals globally, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion, and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more about us at cgi.com. Job Title: SAP IM (Investment Management) Consultant Position: SSE / LA / AC Experience: 4 - 9 years of experience Category: Software Development Main location: Bangalore, Chennai, Hyderabad & Pune Position ID: J0325-1753 Work Type: Hybrid Employment Type: Full Time / Permanent Qualification: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. As an SAP Investment Management (IM) Consultant, you are responsible for planning, configuring, and supporting capital investment processes in SAP. This includes managing investment programs and measures, budgeting, integrating with Project System (PS) and Asset Accounting (AA), and ensuring accurate tracking and reporting of capital expenditures. Responsibilities and must-Have Skills: Implemented S/4 Hana migration conversion. Configure Investment Programs and Investment Measures (e.g., internal orders, WBS elements) Define and manage budget profiles, availability control, and budget categories Plan, allocate, and track capital expenditure (CapEx) budgets Integrate SAP IM with Project System (PS), Asset Accounting (AA), and Controlling (CO) Set up and monitor budget availability control to prevent overruns Gather business requirements and prepare Blueprint (BBP) and Functional Specifications (FS) Support data migration for investment programs and budgets Conduct unit testing, integration testing, and user acceptance testing (UAT) Provide user training, documentation, and post-go-live support Resolve issues related to budgeting, settlements, and integration errors Good-to-Have Skills: Agile ways of working. Functional currency change. #LI-GB9 Skills: English Client Management Engineer .

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4.0 - 6.0 years

16 - 18 Lacs

Bengaluru

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Company Profile: Job Title: AI Lead Position: Senior Software Engineer Experience: 4- 6 Years Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0525-0909 Employment Type: Full Time Bachelor s or Master s degree in Computer Science, Artificial Intelligence, Data Science, or a related field. 4 -6 years of experience in AI/ML, with a strong portfolio of deployed solutions. Proven experience with deep learning frameworks (e.g., PyTorch, TensorFlow). Hands-on expertise in LLMs (e.g., GPT, LLaMA, Claude), RAG architectures, and LangChain. Strong programming skills in Python and familiarity with cloud platforms (Azure, AWS, or GCP). Experience with vector databases (e.g., FAISS, Pinecone, Weaviate) and embedding models. Solid understanding of NLP, transformers, and prompt engineering Skills: Artificial Intelligence Client Management Telecommunications

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2.0 - 3.0 years

3 - 4 Lacs

Ahmedabad

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Were hiring a Lead Qualifier in Ahmedabad! Min. 2 years’ experience in recruitment/staffing sales required. Handle lead conversion, client engagement, CRM & market research. Strong English communication & CRM skills are a must. Apply now!

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2.0 - 3.0 years

3 - 4 Lacs

Ahmedabad

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Were hiring a Lead Qualifier in Ahmedabad! Min. 2 years’ experience in recruitment/staffing sales required. Handle lead conversion, client engagement, CRM & market research. Strong English communication & CRM skills are a must. Apply now!

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3.0 - 4.0 years

4 - 5 Lacs

Hyderabad

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About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco s core business, and our alternative asset and accounting service is one of the industry s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. Your Role: Preparing investor and client CDD files for review by the KYC/AML Manager. Requesting appropriate CDD documentation from investors Maintaining an overview of complete and incomplete CDD records and ensuring action is taken to complete all CDD records. Timely follow up on pending CDD requests keeping compliance with CFS escalation and follow up procedures. Maintenance and safekeeping CDD documents and files. Liaising with internal Investor Relations teams on a daily basis who are responding to investor and client AML queries. Ensuring queries and emails are responded to in a timely and accurate manner. Clearing and/or investigating/verifying possible matches as generated by the scanning application that Citco uses to scan their client base against lists of undesirable persons. Maintaining a database of High Risk investors and ensuring the appropriate actions is taken with regards to these. Keeping informed as to present and future legislation and regulatory developments in the jurisdiction. Assisting with fund specific CDD reviews. Ensure the AML applications are consistent with the Company s AML policy and risk assessment. Be an escalation point for clients, investors and Citco employees on all AML/CDD queries. Client management for new and existing clients. Provide information to Management in respect of AML/CDD issues arising. Ensure all queries received by the team are responded to in a timely manner. Maintain delivery of a high quality service level to clients and other Citco departments ensuring all queries are dealt with in a professional manner and escalating where appropriate. Ensure a professional relationship is maintained with clients and stakeholders at all times. Specific projects which may arise from time to time. Any other duties which the organization may require as part of the business of CFS. Maintain a professional working environment. Keep Management abreast of important issues and escalate potential problems. Participate in projects that may be defined in connection with the continuing expansion and evolution of the business. Meet or exceed internal and external quality standards for exceptional customer service. About You: Bachelor s degree, preferably in Business/Finance/Arts related. Excellent communication and writing skills. Working knowledge of Excel and Word essential. Our Benefits Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection.

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