1594 Client Management Jobs - Page 47

Key Responsibilities: - Market Research : Analyze industry trends and competitors to identify growth opportunities. - Lead Generation: Find and qualify potential clients through various channels. - Client Management : Build and maintain strong relationships, understanding client needs. - Sales & Negotiation : Develop strategies, present solutions, and close deals. - Collaboration : Work with internal teams to align strategies and refine offerings. - Proposal Development : Create tailored proposals to meet client requirements. - Reporting : Track sales activities, pipeline, and market trends using CRM tools. - Industry Engagement : Represent the company at events and engage with international clients - Attending Industry Events: Represent the company at industry conferences, trade shows, and networking events to expand the company's presence and identify potential leads. Requirements : - Graduation is compulsory - Somebody from a Digital Marketing/Advertising background - Have Presentations Skills - Knowledge of Advertising Industries and markets to better understand client needs

- We are looking for a Business Development Executive with experience of 3 to 5 years and above in event management or hotel industry - Male or female anyone is ok - Vehicle is preferred Job roles & responsibility : Should have own client, business development, Corporate Sales experience , should work on targets, meet clients, send quotations , negotiations - Local candidates only Industry : Event management Location : Hyderabad Business Responsibility : - Understand Client requirements, modification instructions, project brief & event objectives. - Act as a bridge between the Client and the Client servicing team. - Generate new business. - Should have established client links - Ensure the prompt and systematic servicing of all business enquiries. - Make PowerPoint or Keynote & PDF presentations. - Ensure turnaround time. - Client Relationship management. - Selling Promotional Services. - Meet sales targets. - Excellent communication skills. Client Management : - Understands customer requirements and provides timely solutions accordingly. - Handle escalations and delivery turnaround time appropriately. - Ensuring 100% Client satisfaction in every project execution. Key Attributes : - Client Service Excellence. - Excellent communication. - Should have links with clients in the industry - Ability to connect with professionals at different levels across industries. - Negotiation skills.

Account Manager (8+ yrs) full-time onsite role in Bangalore The candidate should have experience in client acquisition and relationship management in SAP & IT services. Capable of bringing in new clients and handling existing accounts end-to-end.

ROLE SUMMARY Providing Technical support to Local country teams by conducting technical trainings related to Companion animal health and to field marketing personnel, organizing and participating in the technical seminars to field veterinarians. Attending the customer complaints, regular visit and meeting with Veterinary professionals and extending them technical support about our product range. Coordinating with veterinary colleges on various technical and business development activities ROLE RESPONSIBILITIES Primary responsibilities critical to the performance of the role. Technical and product training to local team to make them fully competent in technically briefing the product and answering their technical queries. Reviewing and approving all the technical marketing brochure Coordinating with Marketing Organizing and participating technical seminars Attending customer complaints and coordinating with Global/Region Team for handling the same. Extend support to customers on product complain and concern Conducting field trails in coordination with Global /Regional Team by setting up Protocol and required observation of trial and submission of report Overall co-ordination and extending support to team to achieve business goal (monthly/Quarterly/Yearly objective) QUALIFICATIONS AND EXPERIENCE Qualifications that are job related, consistent with business necessity and necessary for the performance of the essential functions of this role; includes education / licenses / certifications , relevant experience, technical and/or other job-related skills. B.V Sc & A.H. &MVSC 2-4 years of field experience to handle all field situations and provide technical solutions to the customer needs Technical Experience of companion Animal diseases diagnosis/ vaccination/Treatment . Individual having confidence to handle adverse situations/ Customer complaints from the field Role Specific To provide technical support to local team and meet their training needs, to handle customer complaints and queries extend technical support for business development activity Behavioral Communication Problem solving Organizing Customer focus Integrity and trust Goal achieving Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Preferred Skills: Animal Health Care, Animal Health Care, Behavior Change Communications, Business Administration, Business Case Development, Business Management, Business Planning, Business Service Management (BSM), Business Strategies, Business Support, Business Systems, Client Management, Commercial Acumen, Conference Planning, Corporate Management, Cost Management, Customer Experience Management, Customer Satisfaction, Customer Service Management, Document Management, Field Marketing, Group Problem Solving, Immunizations, Issue Management, Marketing {+ 18 more} Job Posting End Date: 06/9/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Account Manager (Analytics) - KiE Square is seeking a motivated and results-driven Account Manager to join our dynamic team.- The ideal candidate will act as the primary point of contact for clients, ensuring strong relationships and satisfaction while helping them achieve their business goals through data-driven insights and analytics solutions. The Account Manager will be responsible for understanding client needs, managing projects, and working cross-functionally with internal teams to deliver high-quality solutions. Key Responsibilities: - Client Relationship Management: Serve as the main liaison between the company and clients, maintaining strong relationships and ensuring client satisfaction.- Client Retention & Growth: Identify opportunities to enhance client engagements through upselling/cross-selling new analytics solutions, services, and technologies.- Project Management: Oversee the delivery of analytics projects, ensuring they meet client expectations in terms of quality, timelines, and scope.- Needs Assessment: Work closely with clients to understand their business challenges and analytics requirements, providing customized recommendations and solutions.- Collaboration with Internal Teams: Work with data scientists, analysts, and other technical teams to deliver projects on time and within budget.- Reporting & Insights: Present findings, reports, and recommendations to clients, translating complex data analytics into actionable business insights.- Contract Negotiations & Renewals: Handle contract renewals and assist in negotiating terms that benefit both the client and the company.- Performance Monitoring: Track key metrics and client satisfaction to ensure client success and identify areas for improvement. Requirements: - Education: Master's degree in Business, Marketing, Data Science, or a related field.- Experience: 4+ years of experience in account management, preferably in the analytics, data, or technology sector.- Analytical Skills: Ability to understand data-driven insights and communicate their business impact effectively.- Project Management: Proven experience in managing multiple projects simultaneously with attention to detail and meeting deadlines.- Communication Skills: Excellent written and verbal communication skills with the ability to present complex information clearly.- Client-Focused: Strong client service skills with a solution-oriented mindset and the ability to manage relationships across varying levels of seniority.- Tech-Savvy: Proficiency in analytics platforms, data visualization tools (e.g., Tableau, Power BI), CRM software, and Microsoft Office Suite.Preferred Qualifications:- Experience working in a consulting or analytics firm.- Familiarity with advanced data analytics techniques such as predictive modeling, machine learning, or AI.- Knowledge of industry-specific analytics solutions (e.g., financial, CPG/Retail, healthcare).

Job Responsibilities: - Manage client portfolios and build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. - Conduct detailed analysis of data sets to provide intelligence and meaningful insights. - Plan and conduct periodic meetings with the clients, to ensure growth-oriented engagements. - Review client queries and concerns and take relevant actions and interventions to ensure seamless client experience. - Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. - Become an expert in [Product] and educate customers on the use and benefits of our products. - Setup new clients in the system and train/onboard new clients to ensure their success. - Identify and forecast expansion opportunities and partner with sales to successfully close such opportunities. - Evaluate risk management for each customer and proactively evade dissatisfaction or lost business and ultimately drive retention throughout the customer life cycle. - Develop comprehensive project plans to be shared with clients as well as other staff members. - Team Management: Lead, mentor, and manage a team of operations professionals, ensuring they meet and exceed individual and team goals. - Project Management: Oversee the execution of projects, working closely with cross-functional teams to ensure projects are delivered on time, within scope - Reporting: Prepare and present regular reports to senior management, providing insights into operations performance, challenges, and opportunities for improvement. Candidate Profile - 5-10 years of experience in direct client handling. - Should have handled projects end to end (from conceptualization to roll-out) - Proven proficiency in customer retention, presentation skills, and ability to work independently to drive customer success. - Excellent communication abilities - Self-learner, highly curious, self-starter, and can work with minimum supervision and guidance. - Entrepreneurial mind-set with a positive attitude is necessary. Qualifications - Experience: 5-10 years of experience in operations and client management or a similar role. - Analytical Skills: Strong problem-solving and analytical skills, with the ability to drive data-based decision-making. - Communication: Excellent written and verbal communication skills with the ability to interact effectively with clients, senior management and other departments

Designation: Client Account Manager. Experience: 2-5 years Job Purpose: - The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally. Job Description: - Client Relationship Management: Penetrating the given account & continuing to engage and spread awareness via regularly meeting the client with or without Superior and enhancing the engagement further. - Building and maintaining strong, long-lasting customer relationships. - Market Research: Collect Intelligence on the clients, their market, competitors & industry (project/report/escalations/minutes/meeting) to clients and manage client Satisfaction. - Delivery Management: requirement gathering, summarizing, clarifying queries, timely submission & follow-up on closure. - Track Contract signing, Agreement receipt & overdue collections, etc. - Submit Periodic Report: Submit Weekly Reports & Dashboard: Overdue Payments and Collection. - Works alongside business leaders in closing sales by building rapport with existing accounts; explaining product and service capabilities; overcoming objections; preparing contracts. - Contributes information to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account. - Operating as the lead point of contact for any matters specific to the assigned account. - Liaise with cross-functional internal teams (including Technology, SEO, Social Media, Content Teams etc.) to improve the entire Account Management process. - This position may require occasional travel. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors in the respective account

Position at T&P Overview of Job GroupM is the world s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Principal Partner - Digital at T&Pm to join us. T&Pm is the youngest, fastest growing and the most dynamic agency of GroupM. The partner digital will be responsible to drive digital business for North. Thus, in this role of leading North for T&Pm, requires a strong profile with experience in both client relationship, client management and new business development. Were not looking just for client leads or planners, but rather a true growth driver (new + existing business). This is a challenging role, thus looking for a candidate with a proven track record, a go-getter attitude, and a clear desire to take on this level of responsibility. At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us. Reporting of the role This role reports to the National Digital Lead 3 best things about the job: A fun environment that combines the best of being entrepreneurial whilst at the same time being part of the largest marketing services group in the world Working within a proven, fast growing Media specialists servicing some of the biggest brands in the region A revenue driving role with the market leader in a high growth sector of the marketing services industry In this role, your goals will be: In three months: Formulate digital strategy and ensure that recommendations and decisions are consistent with client s objectives and strategies Offer newer media options, and building a strong media product Keep abreast of current events in target markets that impact client s business In six months: Support training of digital staff and recommend actions to manage individual career paths Train direct reports in media and marketing disciplines as well as in the specifics of the client s business and industry. In 12 months: Oversee media financial management profitability of the Client account What your day job looks like at Mindshare: Formulate digital strategy for client s business and ensure that recommendations and decisions are consistent with client s objectives and strategies Assume lead role in integration of client s media efforts and demonstrate full understanding of client s businesses as basis for all future work Demonstrate understanding of 3rd party research methodology and how data can be used to shape client conversations Actively promote GroupM s ambition and values to all media partners by establishing strong relationships with key media owners Investigate all new opportunities from a broad perspective to determine appropriateness and soundness of idea Manage GroupM s digital planning and implementation resources and partner agencies, where applicable, to deliver quality and timely programs & buys. Continually seek innovative and breakthrough ideas, approaches and solutions Keep up to date with emerging digital trading platforms, identifying those with benefit, scaling the opportunity and help in advise on implementation What you ll bring: Understanding of new age digital ecosystem with focus on programmatic, data based media approach, integrated digital management Strong understanding of Biddable media strategy & planning covering - search, social & Programmatic media In depth understanding of Adtech ecosystem including GMP, BAV, Measurement etc Possess and demonstrate excellent understanding of media fundamentals, including media math, target audience development, and communication goals Demonstrate sharp strategic thinking and effective problem-solving skills Ability to work within and effectively manage a team, decisively organizing multiple assignments for both self and team direct reports Adherence to tight deadlines while delivering flawless work Extremely business-minded and detail-oriented, with clear and proven organizational skills Excellent verbal and written communication skills Show ability in training and leadership capability Appropriately and openly participate in team, agency, and industry initiatives Demonstrate genuine curiosity and interest in our client & it s business Digitally savvy, with specific proficiency at MS Suite: Excel, Word, PowerPoint Minimum qualifications: 15+ years of related media/communications planning experience, with focus on team leadership and management Post Graduate degree preferred; concentration in advertising, marketing, business administration, and/or communications preferred More About Mindshare We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare . We believe that in today s world, everything begins and ends in media. We aim to be our clients lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career. Mindshare APAC has won 500 awards in the last year alone, including Agency Network of the Year 2017 by both the MMA SMARTIES and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world s leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare . About India GroupM is WPP s media investment group and the world s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business. Discover more at www.groupm.com .GroupM is WPP s media investment group and the world s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business. Discover more at www.groupm.com .

Description Position at T&P Overview of Job GroupM is the world s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Principal Partner - Digital at T&Pm to join us. T&Pm is the youngest, fastest growing and the most dynamic agency of GroupM. The partner digital will be responsible to drive digital business for North. Thus, in this role of leading North for T&Pm, requires a strong profile with experience in both client relationship, client management and new business development. Were not looking just for client leads or planners, but rather a true growth driver (new + existing business). This is a challenging role, thus looking for a candidate with a proven track record, a go-getter attitude, and a clear desire to take on this level of responsibility. At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us. Reporting of the role This role reports to the National Digital Lead 3 best things about the job: A fun environment that combines the best of being entrepreneurial whilst at the same time being part of the largest marketing services group in the world Working within a proven, fast growing Media specialists servicing some of the biggest brands in the region A revenue driving role with the market leader in a high growth sector of the marketing services industry In this role, your goals will be: In three months: Formulate digital strategy and ensure that recommendations and decisions are consistent with client s objectives and strategies Offer newer media options, and building a strong media product Keep abreast of current events in target markets that impact client s business In six months: Support training of digital staff and recommend actions to manage individual career paths Train direct reports in media and marketing disciplines as well as in the specifics of the client s business and industry. In 12 months: Oversee media financial management profitability of the Client account What your day job looks like at Mindshare: Formulate digital strategy for client s business and ensure that recommendations and decisions are consistent with client s objectives and strategies Assume lead role in integration of client s media efforts and demonstrate full understanding of client s businesses as basis for all future work Demonstrate understanding of 3rd party research methodology and how data can be used to shape client conversations Actively promote GroupM s ambition and values to all media partners by establishing strong relationships with key media owners Investigate all new opportunities from a broad perspective to determine appropriateness and soundness of idea Manage GroupM s digital planning and implementation resources and partner agencies, where applicable, to deliver quality and timely programs & buys. Continually seek innovative and breakthrough ideas, approaches and solutions Keep up to date with emerging digital trading platforms, identifying those with benefit, scaling the opportunity and help in advise on implementation What you ll bring: Understanding of new age digital ecosystem with focus on programmatic, data based media approach, integrated digital management Strong understanding of Biddable media strategy & planning covering - search, social & Programmatic media In depth understanding of Adtech ecosystem including GMP, BAV, Measurement etc Possess and demonstrate excellent understanding of media fundamentals, including media math, target audience development, and communication goals Demonstrate sharp strategic thinking and effective problem-solving skills Ability to work within and effectively manage a team, decisively organizing multiple assignments for both self and team direct reports Adherence to tight deadlines while delivering flawless work Extremely business-minded and detail-oriented, with clear and proven organizational skills Excellent verbal and written communication skills Show ability in training and leadership capability Appropriately and openly participate in team, agency, and industry initiatives Demonstrate genuine curiosity and interest in our client & it s business Digitally savvy, with specific proficiency at MS Suite: Excel, Word, PowerPoint Minimum qualifications: 15+ years of related media/communications planning experience, with focus on team leadership and management Post Graduate degree preferred; concentration in advertising, marketing, business administration, and/or communications preferred More About Mindshare We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare . We believe that in today s world, everything begins and ends in media. We aim to be our clients lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a network of networks rather than a rigid hierarchy. We create new things and have fun doing it. Whenever and wherever you join us, you open a door to opportunities in any and of all aspects of media, technology and innovation. We will support you, recognize you and reward you, making Mindshare the place where you do the best work of your career. Mindshare APAC has won 500 awards in the last year alone, including Agency Network of the Year 2017 by both the MMA SMARTIES and Campaign Asia for the fifth and third consecutive year, respectively. Mindshare is part of GroupM, the media investment management arm of WPP, the world s leading communications services group. To learn more about Mindshare and our philosophy of Original Thinking, visit us at www.mindshareworld.com and follow us on Twitter @mindshare and facebook.com/mindshareapac and linkedin.com/company/mindshare . About India GroupM is WPP s media investment group and the world s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business. Discover more at www.groupm.com .GroupM is WPP s media investment group and the world s leading media investment company with a mission to shape the next era of media where advertising works better for people. The company is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and T&Pm, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business. Discover more at www.groupm.com .

Launch and optimize various PPC campaigns Oversee accounts on search platforms(Google AdWords, Meta, Programmatic) Monitor budget and adjust bids Track KPIs to assess performance and issues Prepare dashboards Keep up with SEM and PPC trends

Role Description : This is a full-time on-site role for a Corporate Key Account Manager. The Corporate Key Account Manager will be responsible for managing key accounts, networking with companies, providing excellent customer service, and utilizing analytical skills. The role is located in Bengaluru. Qualifications : - Analytical Skills and Account Management - Experience in placement and networking with companies - Knowledge and experience in working with key accounts - Excellent communication and interpersonal skills - Ability to build and maintain strong relationships with corporates - Strong problem-solving and negotiation skills - Experience in the ed-tech industry is a plus - Relevant experience of 1+ years Note : Candidates with relevant experience from an ed-tech background will be preferred.

Responsibilities:. Client management: - Act as the primary point of contact for corporate clients' HR and wellness teams. - Build and maintain strong relationships to ensure client satisfaction and continued engagement with Zyla's health and wellness programs. - Employee engagement strategy. - Design and implement tailored engagement strategies to drive adoption of Zyla's health services by employees. - Coordinate with internal and external stakeholders/agencies to timely execute the planned activities. - Stick to budgets for all planned activities. - Campaign management and communication. - Get the communication designed from the Brand team as per the plans for employee awareness across multiple channels (email, in-app notifications, social media, posters, etc) and share it with the respective HR/Wellness team SPOCs. - Ensure the communication for awareness, registration, participation, etc is communicated to all the respective employees through all the channels. - Coordinate regularly with key stakeholders to ensure high visibility of our communication. - Ensure all the engagement elements like decks, presentations, brand assets, etc are designed in high-quality as per Zyla's brand guidelines and the content in these decks/presentations are approved by the expert team. - Data-driven insights and reporting. - Monitor engagement metrics and track participation trends to identify areas of improvement. - Share insights and regular reports with clients to highlight program success, employee health outcomes and engagement ROI. Qualifications:. - Minimum of 3 years of relevant B2B client servicing experience. - Proven expertise in strategic account management and client success initiatives. - Strong verbal and written communications skills. - Event management experienceend to end. - Strong analytical skills with a focus on driving actionable insights (hands on knowledge advanced Excel must).

Introduction : - BDS Services Pvt Ltd, a professional B2B database management company. HQ Located in Mumbai, India and having branch offices in London & Amsterdam. Founded in 2009, BDS is a reliable organization in providing back office administrative services such as Online and Offline data entry services, Data processing, Data conversion, Data Validation, List Buildup (Bespoke Data Creation), Web Research/Data Mining and Controlled Circulation Services. BDS has been committed to provide outsourcing solutions across a wide range of platforms and technologies at competitive prices, excellent customer support and quality of deliverable's. - Our company has always been driven with the aim of forging long-term relationships with our clients by delivering services that are accurate, comprehensive, cost-effective and efficient. We have always aimed at implementing the positive aspects of our experience in our services. The Role : To identify, research and contact senior level executives within a variety of business and industry sectors. To be able to present an appropriate business proposition to the qualified decision maker, with the intention of increasing the business. Key role features : - To establish contact with key decision makers and deliver a compelling and intelligent business proposition fully compliant with company requirements - To ensure effective communication throughout the business proposition and closing deals. - Ensure all targets (personal and company) are regularly met and any problems or issues are identified working towards appropriate resolution. - To respond to customer enquiries in a prompt and professional manner ensuring realistic expectations are set and delivered upon. - Ensuring all business is fully compliant and meets company requirements. - Work as a part of a team in achieving revenue targets. - To ensure the company's CRM system is updated and kept accordingly - Lead by example - Achievement of targets of both personal and company - Regularly increasing levels of performance - Ongoing development across all skill sets and channels to market demonstrating a willingness to personally develop one's self - To achieve personal revenue targets and contribute appropriately to the achievements of team revenue target Requirements : - Minimum of 12 Months of work experience Preferably from BPO / KPO Background from International Process - Proficient English communication skills (spoken and written) - Experience in cold calling - Experience managing a client database - Able to work under pressure and meeting deadlines - Excellent negotiation skills - Be a sociable person, with the ability to network and be self-motivated

Qualification: BSc/BCom/BTech + MBA from a recognized institute in India Industry: BFSI / Consulting Travel: Frequent travel across India Role Overview: - We are looking for a dynamic and entrepreneurial professional to drive business growth and client engagement. - The ideal candidate will be responsible for sales, client relationship management, pre-sales documentation, and market research. - The role demands frequent interaction with clients, identifying new business opportunities, and ensuring seamless coordination between clients and internal teams. Key Responsibilities: Client Relationship Management: - Develop and maintain strong, long-term relationships with existing and new clients. - Act as a trusted advisor, understanding client business needs and offering upselling and cross selling opportunities. - Ensure exceptional client service and provide after-sales support. - Build and nurture client relationships for repeat business and referrals. Revenue Generation: - Identify new business opportunities and drive revenue growth through existing and prospective clients. - Convert leads provided by the Business Development Head into successful deals. - Meet and exceed business targets through strategic sales efforts. Pre-Sales & Documentation: - Develop presentations, proposals, and marketing materials to educate clients about B2K's capabilities. - Handle post-deal documentation and coordination to ensure smooth execution. - Conduct research to identify new markets, industry trends, and customer needs. Market Research & Strategy: - Act as a liaison between clients and internal delivery teams. - Analyze and present market conditions, competitive insights, and industry trends to senior management. - Maintain a sales pipeline, forecast reports, and revenue tracking. Skills & Qualifications Required: Must-Have: - 1 - 3 years of experience in sales, business development, or marketing in BFSI or Consulting sectors. - Strong ability to develop and maintain client relationships. - Excellent verbal and written communication skills, with the ability to present ideas effectively. - Strong analytical and numerical skills, with experience in data reporting and sales forecasting. - Proven ability to handle pre-sales activities, documentation, and deal closures. - Deadline-driven mindset with the ability to manage multiple priorities effectively. Preferred: - Experience in risk and analytics consulting or financial services sales. - Strong networking skills through social media and industry events. - Proficiency in CRM tools, sales tracking, and market research tools.

Roles and Responsibilities Manage client relationships, ensuring timely delivery of projects and meeting expectations. Conduct keyword research, on-page optimization, link building, and technical SEO audits for website improvement. Create engaging content (blog posts, social media posts) that resonates with target audience needs. Analyze campaign performance using Google Analytics, provide regular reports to clients. Desired Candidate Profile 2-7 years of experience in digital marketing or a related field. Strong understanding of SEO principles, including keyword research and on-page optimization. Proficiency in creating high-quality content for various formats (blog posts, social media). Excellent communication skills for effective client management.

Roles and Responsibilities Develop and execute brand strategies to drive business growth and increase market share. Manage client relationships, ensuring high levels of satisfaction through effective communication and project delivery. Oversee digital marketing campaigns, including social media management, SEO optimization, and online branding initiatives. Collaborate with cross-functional teams to launch new products or services, leveraging expertise in brand building, positioning, and relationship management. Analyze market trends and competitor activity to inform strategic decisions on brand development. Desired Candidate Profile Strong understanding of Client Management, Customer Management, Project Management, Client Servicing principles. Proven track record in developing successful brands through effective brand strategy development.

Job Summary: The Export Merchandiser will be responsible for sourcing overseas opportunities, using digital marketing to reach overseas customers, using digital tools to find overseas buyers, managing and coordinating the export processes for our products. This includes liaising with international clients, ensuring compliance with export regulations, and working closely with various departments to ensure timely delivery and customer satisfaction. Key Responsibilities: Sourcing Opportunities: Finding overseas buyers from databases, websites, digital marketing/tools etc. Sending emailers to source opportunities Finding and contracting overseas Sales Agents Develop new Dealers/Distributors/Business partners in the international market. Liaising with Export promotion councils, embassies & high commissions, chamber of Commerce & trade fair authorities for support in identifying potential importers, buyers, & distributors. Client Management: Establish and maintain strong relationships with international clients. Understand client requirements and strategies to meet client expectations. Provide clients with product information, pricing, and updates on their orders. All pre-sales and post sales client management Sample development according to buyer requirement. Order Management: Receive and process orders from international clients. Coordinate with production and logistics teams to ensure timely delivery. Monitor order status and handle any issues or delays. PO negotiation ability (Price, Quantity, etc.) with the Buyer. Documentation and Compliance: Prepare/manage export documentation, including invoices, packing lists, certificate of origins, shipping documents etc. Ensure compliance with international trade regulations and customs requirements. Liaise with customs brokers and freight forwarders to facilitate smooth export operations (if required) Coordination with Internal Teams: Work closely with the production team to ensure products meet client specifications. To record/prepare production tracker Coordinate with the logistics team to arrange shipments and track deliveries. Collaborate with the finance team to manage payments and invoices. Logistics & Shipping: Coordinate with Freight forwarders, shipping lines, & Custom brokers. Ensure timely & Cost effective delivery of products to international customers. Market Research and Analysis: Conduct market research to identify potential new markets and clients. Analyze market trends and competitor activities to build export strategies. Provide insights and recommendations to management based on market analysis. Customer Service: Provide excellent customer service and support to international clients. Handle client queries, complaints, and feedback promptly and effectively. Ensure high levels of client satisfaction and loyalty. Reporting & Analysis: Prepare & submit Export Performance Reports, Analysis, & Insights Identify area for Improvement and optimize export processes. Risk Management: Identify & mitigate risks associated with export trade like payment, credit, & country risk. Qualifications: Bachelors degree in Business, International Trade, Supply Chain Management, or a related field. Minimum of 5+ years of experience in export merchandising or international trade. Strong understanding of export regulations, documentation, and logistics. Excellent communication and interpersonal skills. Proficiency in Microsoft Office & G-Suite and experience with ERP systems. Ability to work independently and as part of a team. Strong problem-solving and organizational skills. Ability to manage multiple tasks and prioritize effectively. Fluency in English; additional languages are a plus. Prior experience in similar industry is beneficial Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and dynamic work environment. Health insurance and wellness programs. Employee discounts on company products.

- The Customer Success Manager - Global Accounts is responsible for ensuring the long-term success, retention, and growth of strategic global customers. - This role requires a consultative approach to problem-solving, structured thinking for addressing challenges, and a proactive mindset to drive customer value. - The CSM acts as a trusted advisor, helping customers optimize their use of the company's solutions to achieve business outcomes. Key Responsibilities:. - Strategic Customer Relationship Management. - Build and nurture strong, long-term relationships with key stakeholders across global accounts. - Act as a trusted advisor, deeply understanding customers' business models, challenges, and objectives. - Leverage a consultative approach to assess customer needs and deliver tailored recommendations that drive measurable outcomes. - Driving Customer Success & Value. - Ensure customers are achieving their desired outcomes by maximizing their use of the company's products/services. - Conduct business reviews and strategic discussions to align solutions with customer priorities. - Provide best practices, insights, and strategic guidance to optimize customer experience. - Proactive Problem-Solving & Risk Mitigation. - Use structured thinking to analyze customer pain points and develop systematic action plans. - Identify early warning signs of potential churn and proactively address risks. - Act as the customer's advocate within the company, collaborating with internal teams to enhance products and services. - Account Growth & Expansion. - Identify upsell and cross-sell opportunities by aligning solutions with customer goals. - Use data-driven insights to recommend additional features, services, or best practices. - Collaborate with sales and marketing teams to drive account expansion strategies. - Data-Driven Decision Making & Reporting. - Monitor customer usage patterns, engagement trends, and feedback to optimize success strategies. - Maintain detailed records in CRM tools (Salesforce, Gainsight, HubSpot) and provide structured reports on customer health. - Present key insights and recommendations to internal stakeholders and leadership. Qualifications & Experience:. - 5+ years of experience in customer success, account management, or consulting, preferably with enterprise/global accounts. - Proven consultative approach in solving complex customer problems and driving strategic outcomes. - Structured thinking and analytical mindset, with the ability to break down challenges into actionable solutions. - Experience in management consulting or a highly analytical customer-facing role. - Strong communication and relationship-building skills to influence stakeholders at all levels. - Experience with SaaS, enterprise technology, or B2B solutions is a plus. - Ability to travel as needed for client engagements. - This role is ideal for someone with a strategic mindset, a passion for solving customer problems, and the ability to drive measurable business impact through a structured and consultative approach. Location: Chennai, Hydrabad, Kolkata, Pune, Delhi / NCR,Mumbai,Bengaluru, Ahmedabad

Job Title: Senior Optical Fiber Manager - Business Development & Strategy Location: Gurugram Department : Business Development Reports To: CEO/Head of Optical Fiber Business Experience : 15+ Years in Telecom Networks, Consulting & Project Leadership Employment Type : Full-Time Role Summary: A telecom strategist and leader, the Senior Optical Fiber Manager Business Development & Strategy will spearhead high-impact OFC network initiatives across global markets. The role entails driving end-to-end business development, strategic consulting, CAPEX/OPEX modeling, and stakeholder alignment for large-scale telecom infrastructure programs. This is a pivotal role for someone with deep experience in IP/MPLS, optical networks, MW planning, ICT infrastructure, and multiregional project delivery. Key Responsibilities: Business Development & Strategy: Lead strategic domestic market engagement for Optical Fiber and Transport Network expansion. Identify and secure new opportunities in ICT infrastructure and optical networks with telecom operators, ISPs, government bodies, and multilateral organizations (e.g., World Bank). Drive business case creation, revenue modelling (5–10 year horizons), and CAPEX/OPEX projections for major bids. Project & Technical Leadership: Oversee OFC network design, planning, ROW acquisition, GIS mapping, and deployment strategies. Lead multi-vendor negotiations, project delivery assurance, and technical compliance. Provide consulting support on national-level OFC projects (including DPR and RFP formulation). Client & Stakeholder Engagement: Consult senior stakeholders (telecom ministries, regulators, operators) on network upgrades and digital transformation roadmaps. Facilitate workshops, stakeholder consultations, and alignment with government frameworks and funding agencies. Cross-Functional Coordination: Liaise with pre-sales, engineering, legal, and financial audit teams to ensure end-to-end solution readiness and compliance. Manage teams across geographies, ensuring high standards of execution and reporting. Governance & Documentation: Ensure all projects adhere to General Financial Rules (GFR), risk audit requirements, and regulatory compliance. Prepare technical and commercial documentation including project reports, proposals, and impact assessments. Qualifications: Bachelor’s or Master’s degree in Electronics/Telecom Engineering, Information Technology, or equivalent (MBA preferred). Minimum 15 years in telecom/IP/MPLS/optical domain, including leadership roles in consulting or strategic delivery. Extensive experience with telecom OEMs and platforms: Ericsson, Nokia, Huawei, ZTE, CIENA, TEJAS, SIAE, etc. Key Competencies: Technical Tools: Pathloss, Asset, NMS, Power BI, Q-GIS, MapInfo, Google Earth Network Planning: IP/MPLS, SDN-WAN, MW capacity planning, OFC & ROW Documentation & Reporting: DPR, RFP, Business Case preparation, financial modeling Leadership: Strong team leadership, client management, and international project execution Preferred Experience: Direct involvement in World Bank or donor-funded ICT network assessments. Experience leading consulting engagements for telecom ministries or national operators. Deep familiarity with telecom policy, tendering norms, and digital infrastructure initiatives.

Responsibilities : Customer Onboarding : Assist new customers with the onboarding process, helping them get started with our products, and ensuring a smooth transition. Product Training : Conduct product training sessions to educate customers on how to use our SAAS solutions effectively and efficiently. Account Management : Build and maintain strong, long-lasting customer relationships by understanding their needs, challenges, and goals. Serve as a trusted advisor to customers. Issue Resolution : Address customer inquiries, troubleshoot technical issues, and coordinate with the technical support team to ensure timely resolution. Feedback Gathering : Actively collect customer feedback and insights to provide valuable input to the product development team for continuous improvement. Renewal Management : Monitor customer accounts and proactively engage with customers to ensure renewals and upsell opportunities are identified and pursued. Customer Success Plans : Develop and implement customer success plans tailored to each customer's unique objectives, ensuring they achieve their desired outcomes. Documentation : Maintain comprehensive records of customer interactions, feedback, and issues in the CRM system. Communication : Keep customers informed about product updates, new features, and best practices through regular communication. Reporting : Generate and analyze customer success metrics and reports to track progress and identify areas for improvement. Qualifications : - 2-3 years of experience in SAAS/Product company - Bachelor's degree in a related field or equivalent work experience. - Proven experience in customer success, account management, or a similar customer-facing role. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Familiarity with SAAS products and technology. - Ability to work independently and as part of a collaborative team. - Exceptional organizational and time management skills. - Customer-focused mindset with a passion for helping others succeed.

Experience of Trade Regulatory Reporting process along with exception handling and resolving process nuances In-depth knowledge of market applications like DTCC, Intellimatch, Marketwire and UNAVISTA Process execution with high levels of accuracy and speed to ensure quality and on time delivery Independently deep dive to explore the process nuances and escalate challenges / issues in a timely manner Publish data and reports for eClerx and Client management Proactive mailbox management to ensure quick response on queries and requests Confidence to communicate with clients / counterparties via phone / email Improving current procedure of activities via automations or ideas and initiatives Willingness to continuously learn and upgrade skills Excellent interpersonal skills- ability to network and earn confidence of diverse Client personnel Organized, Detail Oriented, Flexible, Self-Starter & highly motivated Should be able to act fast and decisively when dealing with critical situations Comfortable with extended shifts and flexible for change

Job Summary: The Client Relationship Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met and providing exceptional service. This role involves managing client accounts and coordinating with internal teams. Key Responsibilities: Build and maintain strong, long-lasting client relationships. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). Prepare reports on account status. Collaborate with sales team to identify and grow opportunities within the territory. Assist with challenging client requests or issue escalations as needed. Qualifications: Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role. Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level. Experience delivering client-focused solutions to customer needs. Proven ability to manage multiple account management projects at a time while maintaining sharp attention to detail. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills. BA/BS degree in Business Administration, Sales, or relevant field. Key Skills: Communication skills Problem-solving Organizational skills Time management Customer service

1. Serve as a day-to-day point of client contact 2. Writing creative briefs & minutes of the meeting and de-briefing the team 3. Research and prepare client presentations, reports and conduct in-person client meetings 4. Research on industry & competitor trends to apply best practices to client portfolio 5. Understanding client goals/objectives and their creative requirements 6. Work jointly with the internal team to drive strategy & development 7. Identify growth opportunities from the client portfolio and drive revenue by upselling 8. Research & keep current on emerging online trends and best practices within the Creative Industry. 9. Maintaining profitability of all the projects and completing projects within stipulated timelines. 10. Keeping a track of all the payment milestones for the projects. 11. Being a part of brainstorming sessions with the creative team to facilitate good campaigns. Roles and Responsibilities : - Desired Candidate Profile - Minimum of 1 year experience managing clients in a Creative Agency - Great communication, presentation skills, and client servicing skills - Excellent time management and organizational skills - Proactive and a Self-Starter - Strategic thinker with hands-on experience

- Stays in regular touch with all customers in the given portfolio to service the account in a holistic manner. - Ensures that customer's goals and expectations are being met. Reviews all major deliverables to ensure quality standards and customer expectations are met. - Proactively finds ways to build the client's business and grow accounts. - Identifies up-sell and cross-sell opportunities for current customers to increase company revenue and customer use of the DigiLatern's services - Adheres to all the defined processes including client engagement guidelines. - Leverages market data to develop/enhance the current business relationship. - Conducts periodic internal audits and collects positive feedback from the clients as well as the team to improve operational efficiency and revenues. - Other account management duties as assigned by the top management - Domain Understanding of HealthCare, Travel, and Hospitality preferred. Requirements : - Masters in Business Admin degree or equivalent required. - Total work experience between 2-5 years. - Must possess excellent presentation and analytical skills. - Proficient with Microsoft office and web-related terms. - Demonstrated ability to manage multiple priorities, several projects at once, and deliver results under pressure. - Excellent communication skills (verbal and written) and a team player approach to effectively interface with all levels and departments on a formal, informal, written, and verbal basis. - Excellent analytical, problem-solving, and troubleshooting skills. - Self-motivated with high attention to detail and a desire to operate in a fast-based, demanding environment. - Looking for local candidates (Noida-based) who have maintained client relationships primarily in India and the US.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. FOE with Administration Responsibilities Core Reception Duties Welcome visitors and direct them to appropriate staff/departments. Answer and route incoming calls professionally. Keen focused to maintain reception area appearance and supplies Check and prepare regular reports for Recreation Room, MindStrong Room, Nursing Room, Doctor Room & Fitness (Gymnasium) Maintain organized filing systems for documents. Follow company procedure, policies and approval workflows. Good communication skills, Vendor Management, Client Management This position combines traditional front desk responsibilities with administrative duties to support efficient operations to the organization. Qualifications: Graduation, hospitality background candidate is preferable. Reception or front-desk experience. Strong organizational and multitasking abilities Proficiency in MS Office Work Location: Bandra Kurla Complex, Mumbai Location: On-site -Mumbai, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.