1611 Client Management Jobs - Page 42

This role is responsible for leading a project team in delivering a solution to the client using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract. They have overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management. They are responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the client. They provide day to day direction to the project team and regular project status updates and requests for support to project stakeholders Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise SAP Implementation and ConfigurationA strong understanding of SAP modules and components, including SAP ERP, CRM, SCM, BW/BI, etc. Ability to lead and oversee SAP support projects. Project ManagementExperience in managing SAP projects, including planning, scheduling and resource management. Knowledge of project management methodologies such as Agile or Waterfall. Team Leadership and ManagementAbility to lead a team of SAP professionals, providing guidance, mentoring, and support. Experience in building and managing high-performing teams. Business Process KnowledgeIn-depth understanding of business processes of electronics industries and how SAP solutions can be tailored to meet business requirements. Integration Skills: Understanding of how SAP systems integrate with other third-party systems and applications. Experience with middleware solutions like SAP PI/PO Preferred technical and professional experience Client ManagementExperience in managing relationships with client and partners. Negotiation skills for contracts and service level agreements. SAP CertificationsCertifications such as SAP Certified Application Associate or Professional can demonstrate a deep understanding of specific SAP modules. Analytics and ReportingFamiliarity with various reporting tools for management of project and understanding of project financials

Greetings from ReSource Pro!!! . Job Description Job Title: Manager, Service Delivery, India Working Experience: Minimum 12 years experience, 1 + years of experience as an Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in

9+ overall years of experience in leading analytical projects in pharma domain 7+ years of experience advanced analytics including AI, machine learning, predictive modelling, advanced analytics and statistics modelling Experience in pharma commercial analytics is a plus Proven track record of successfully implementing omnichannel strategy or similar technologies in the pharmaceutical or related industry Strong understanding of the pharma ecosystem and familiarity with key data sources (Digital, sales, CRM, APLD), industry trends, and compliance requirements Excellent understanding of machine learning techniques and algorithms, such as XGBoost, Random Forest, Linear, Logistic Regression, k-NN, Naive Bayes, SVM, Decision Trees, Neural Nets, Transfer Learning, NLP etc Experience in areas of risk-score modelling, customer segmentation, impact assessment, attribution analytics, collaborative filtering, marketing mix modelling, recommendation engines and natural language processing is highly preferred Proficiency in data science techniques and tools including Python, SQL, PySpark, Dataiku, AWS cloud services, Git, Tableau, PowerBI, etc. Experience in MLOps being a significant advantage Exceptional client management and communication skills, with a demonstrated ability to build and nurture relationships Strong analytical and problem-solving abilities, with a keen attention to detail Excellent project management skills, including the ability to prioritize tasks, manage timelines, and deliver on commitments Willing to work in a highly demanding and result-oriented team environment Excellent communication skills; able to grasp and communicate complex ideas clearly Ai/ Ml, Data Science, Pharma

We are hiring candidates for the position of BUSINESS ASSOCIATE. The candidate will work with us into all functional areas of Management starting off with Sales & Marketing then moving on to HRD & Management and finally Administration and Finance.

Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in software and product innovation focus on developing cuttingedge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cuttingedge applications that revolutionise industries and deliver exceptional user experiences. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . Extensive experience in developing applications using PowerApps (both Canvas and ModelDriven Apps). Proficiency in building and managing Power Pages for diverse use cases, including the use of Liquid templates. Strong knowledge of Dataverse, including entity design, data modeling, data integration, and development of custom plugins. Proficient in using Power Automate for workflow automation and process improvement. Experience with PowerApps Component Framework (PCF) for creating custom components. Experience with JavaScript for custom logic and interactivity. Experience with Power BI for data visualization and reporting (optional but beneficial). Understanding of security models, rolebased access control, and data permissions within the Power Platform. Excellent problemsolving skills and the ability to work independently and as part of a team. Strong communication skills, with the ability to interact effectively with technical and nontechnical stakeholders. Mandatory skill set s Power Platform Preferred skill sets Certifications/ Credentials Microsoft Power Platform Developer Associate certification or similar certifications. Years of experience required 35 Years Education qualification B.Tech /B.E./MCA Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills ETL Development Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more} Travel Requirements Government Clearance Required?

Not Applicable Specialism Microsoft Management Level Senior Associate & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and MidOffice functions leveraging Microsoft Dynamics. We focus on contributing to PwC s value proposition of strategy led and technology enabled , by aligning our Consulting Solutions industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . Sound Experience on Microsoft technologies .NET Core, Latest .NET Framework Strong programming skills in C# Experience in Unit Testing with .NET ( XUnit / NUnit / MSTest ) Should have experience with backend system development (Validations, Logging, Authentication, Authorization) Design, Develop and Maintain Backend Services Hands on experience in Swagger/ OpenAPI / Postman Should have sharp technical skills in RDBMS Database Operations and Optimization Experience and knowledge in Microservices Architecture Solid experience in EF Core, LINQ Strong knowledge in Design Patterns, adhering to SOLID principal Previous experience working as a React.JS developer. Indepth knowledge in CSS, HTML and frontend languages. Strong proficiency in JavaScript, including DOM manipulation, JSX and the JavaScript object model Knowledge of REACT tools including React.js, Webpack, Hooks, Redux, and Flux. Familiarity with RESTful APIs Experience with common frontend development tools such as Babel, Webpack, NPM, ES6 etc. Thorough understanding of React.js and its core principles Experience with user interface design. Experience with browserbased debugging and performance testing software. Excellent troubleshooting skills. Good project management skills. Familiarity with Agile Methodology Strong knowledge in Azure DevOps Boards, Sprint, Queries, Pipelines (CI/ CD) etc. Mandatory skill set s .NET Developmen t with REACT / Preferred skill sets Strong knowledge in Azure DevOps Boards, Sprint, Queries, Pipelines (CI/ CD) etc. Years of experience required 3+ Education qualification B.Tech /B.E. Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Angular, Microsoft .NET Development Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more} No

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What s unique about this role? Engaged in Client communication and Project Management for Intake, processing & Export of Client Data within Nuix, Relativity platforms. What will this person do? Act as support resource within the eDiscovery Client Services team, helping develop and execute solutions for clients utilizing our eDiscovery services. Provide first level direct and professional communication, both written and oral, to clients in support of a variety of eDiscovery and review needs. Support and participate in eDiscovery and data management activities, including, but not limited to filing requests for data intakes, processing, filtering, Review & hosting support Hands-on Administration of Relativity-based hosted matters, including direct client support from review through to production, general Relativity support requests, search assistance, document Batch management, user Management Develop industry, process, and relevant product knowledge to provide consultative support needed per client needs. Work closely with client law firms and corporate clients to develop a firm understanding of a client s technical requirements and objectives, translating those needs, to a team of internal technical and legal professionals. Maintain open communication with internal teams and external clients to provide continuous visibility into a project s status through close tracking of project risks, scope changes, and general requirements changes during the Project. Mitigate project risk through frequent cross-functional interactions to discuss project challenges and setting realistic expectations with internal project teams, external clients, as well as 3 rd party providers. Bring your passion and together we will shine. It would also be great if you have the following: Bachelor s degree Certifications on database and data handling, preferred but not a mandatory requirement. Minimum 2 years of experience within eDiscovery Client Services/Project Management and/or litigation/practice support department within a law firm Basic understanding of structured and unstructured data, metadata, storage and retrieval, databases. Exposed to Client management and project management experience working with legal industry professionals. Team player, able to effectively interact cross-functionally with a variety of individuals with different competencies and backgrounds. Self-propelled, must possess a strong desire to learn new skills and perform tasks with minimal supervision and oversight. Excellent written and verbal communication skills. Ability to interact and explain challenges faced during data handling to team members, through robust dialogue, facilitation, and persuasiveness. Ability to engage across a range of backgrounds and levels of seniority with the ability to translate technical terms into language that non-technical persons can understand. Work flexible hours or rotational shifts to help support the demands of our eDiscovery business. Adhere to strict Data security policies & procedures defined by the Organization and ensure data security at all times. Preferred Skills Relevant experience utilizing eDiscovery technology & platforms such as Relativity, Nuix, Brainspace, Concordance, Ringtail, Service Now (Project management tool) is a plus. Familiarity with computer forensic tools is a good to have, but not required. (i.e., Encase, Forensic Tool Kit, MacQuisition, Cellebrite.). Understand proprietary software related to Data processing, Data Hosting and Time keeping. Develop or possess strong organizational skills and an extreme attention to detail. Proficiency with Windows and related software, such as Microsoft Excel, Power Point Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best shine. This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India.

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What s unique about this role? Engaged in Client communication and Project Management for Intake, processing & Export of Client Data within Nuix, Relativity platforms. What will this person do? Act as support resource within the eDiscovery Client Services team, helping develop and execute solutions for clients utilizing our eDiscovery services. Provide first level direct and professional communication, both written and oral, to clients in support of a variety of eDiscovery and review needs. Support and participate in eDiscovery and data management activities, including, but not limited to filing requests for data intakes, processing, filtering, Review & hosting support Hands-on Administration of Relativity-based hosted matters, including direct client support from review through to production, general Relativity support requests, search assistance, document Batch management, user Management Develop industry, process, and relevant product knowledge to provide consultative support needed per client needs. Work closely with client law firms and corporate clients to develop a firm understanding of a client s technical requirements and objectives, translating those needs, to a team of internal technical and legal professionals. Maintain open communication with internal teams and external clients to provide continuous visibility into a project s status through close tracking of project risks, scope changes, and general requirements changes during the Project. Mitigate project risk through frequent cross-functional interactions to discuss project challenges and setting realistic expectations with internal project teams, external clients, as well as 3 rd party providers. Bring your passion and together we will shine. It would also be great if you have the following: Bachelor s degree Certifications on database and data handling, preferred but not a mandatory requirement. Minimum 2 years of experience within eDiscovery Client Services/Project Management and/or litigation/practice support department within a law firm Basic understanding of structured and unstructured data, metadata, storage and retrieval, databases. Exposed to Client management and project management experience working with legal industry professionals. Team player, able to effectively interact cross-functionally with a variety of individuals with different competencies and backgrounds. Self-propelled, must possess a strong desire to learn new skills and perform tasks with minimal supervision and oversight. Excellent written and verbal communication skills. Ability to interact and explain challenges faced during data handling to team members, through robust dialogue, facilitation, and persuasiveness. Ability to engage across a range of backgrounds and levels of seniority with the ability to translate technical terms into language that non-technical persons can understand. Work flexible hours or rotational shifts to help support the demands of our eDiscovery business. Adhere to strict Data security policies & procedures defined by the Organization and ensure data security at all times. Preferred Skills Relevant experience utilizing eDiscovery technology & platforms such as Relativity, Nuix, Brainspace, Concordance, Ringtail, Service Now (Project management tool) is a plus. Familiarity with computer forensic tools is a good to have, but not required. (i.e., Encase, Forensic Tool Kit, MacQuisition, Cellebrite.). Understand proprietary software related to Data processing, Data Hosting and Time keeping. Develop or possess strong organizational skills and an extreme attention to detail. Proficiency with Windows and related software, such as Microsoft Excel, Power Point As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best shine. This position will work for and be employed by Lighthouses India subsidiary, which is an independent company located in India.

Director Operations: Who are we looking for? We are looking for candidates with US Healthcare experience and strong leadership skills for the Delivery Leader role. Should be a Graduate with total 13+ years of experience of which minimum 8+ years experience should be in US Healthcare (Preferably on the provider side of business). Experience is required in Prior Authorization OR AR OR Payment Posting . Experience in leading & managing teams of 50+ people. Experience in managing all aspects of the delivery function including operations management, P&L Management, Client Management and People Management is required. Excellent verbal and written communication skills in English Candidate with excellent aptitude, highly adaptable and willingness to learn Open to Travel Domestic & International as applicable M.B.A or Post Graduate qualification in Operations, Finance, Healthcare Management, International Business and General Management would be an added advantage. Location : Navi Mumbai (Airoli) US Healthcare experience is a must Financials Own achieving profitability/ Operating Efficiency targets for account / assigned function(s) Ensure timely preparation and validation of monthly invoice Forecast IKS Revenue, Costs and Headcount for signed SOWs Manage the contract (including scope creep, support contract renewals). Deliver to the SOW(s) Drive teams to achieve agreed SLA / Metrics by optimal use of resources, review & execution of identified action plans & team performance reviews Adherence to defined Quality norms & identify process issues impacting delivery or client business Proactively identify areas of improvement in overall performance and direction to direct reportees on delivery Course Correction (Analyze business metrics trends, potential issues & escalations, Client feedback & business strategy / goals) Embrace escalations and identified opportunities from clients / Client Services / or market leader. Run toward smoke as if you were literally on fire. Track smoke on a monthly basis. Fix the root cause of the issues Raise the bar of engagement & delivery to come across as a partner rather than a vendor Become a healthcare / RCM expert thus enable value conversations with Clients down to any depth Manage VOC & Customer Satisfaction for the account through governance and timely detection and prevention of issues while aligning with the client business objectives.

Customer Experience at Nielsen Customer Experience is ensuring customers maximize the value they realize from products and customer experience over the lifecycle, and that the company captures that value. Client Learning The Client Learning team is responsible for scaled product and solution training for Customers and internal users. Scaled training opportunities will be delivered with consistency, quality and up-to-date product and data content for all client types across Nielsen s television, radio and digital media clients throughout the local, agency, audio and national user base. This group is also the key owner of scaled learnings, Nielsen s knowledge base, training content management, development and implementation of the Learning Hub and our certification program, Nielsen U. Scope of this role The Client Learning Manager is the driver for the client education of Nielsen products, data and services. This role will serve as the subject matter expert across multiple Nielsen products within the scope of the Digital and Outcome business unit to empower our employees and clients with the skills they need to to thrive in the ever-evolving digital landscape. The role of Client Learning Manager will be responsible for scaled product training needs including live instruction, material creation and management of materials within Nielsen s Learning Hub. Training Development & Delivery: Design and develop comprehensive training materials, including presentations, manuals, videos, and online resources, tailored to diverse learning styles. Conduct engaging and interactive training sessions virtually to ensure effective knowledge transfer. Adapt training content and delivery methods to meet the specific needs of different audiences and skill levels. Digital Landscape Expertise: Maintain a thorough understanding of current and emerging digital technologies and software applications. Stay up-to-date on industry best practices and trends related to digital software training. Wide understanding of the digital landscape and the digital media business. Needs Assessment & Evaluation: Conduct needs assessments to identify training gaps and develop targeted training programs. Evaluate the effectiveness of training programs through feedback surveys, assessments, and performance metrics. Continuously improve training materials and delivery methods based on feedback and evaluation results. Documentation & Reporting: Maintain accurate records of training activities and participant attendance in Salesforce. Prepare reports on training outcomes and identify areas for improvement. Create clear and concise documentation for software applications and training procedures. Collaboration: Work closely with subject matter experts, IT teams, and other stakeholders to ensure training alignment with organizational goals. Contribute to the development of internal knowledge bases and online learning resources. A Little About You The perfect candidate for this role will be an excellent communicator with an ability to speak to large groups of clients in an online setting. A qualified candidate for this role is a tech-savvy individual with an understanding of qualitative and quantitative data and their respective use-cases. A great candidate for this role will bring experience and understanding of how our clients use our software and data and be able to present this information conceptually in large group settings. Alongside a team of Client Learning Managers, candidates for this will work closely as a team to create content and deliver syndicated, client-facing trainings to ensure clients are provided a clear and consistent message. Qualifications Bachelor s degree in media, advertising, digital technology or related field. 4+ years professional experience in a client-facing role in media sales/research, analytics, consulting, or professional training with a focus on digital technology. Experience with audience measurement products preferred. Experience in Digital Media, a solid understanding of the digital media landscape including various ad tech platforms, technologies and industry trends. Proficiency in using data analytics tools and understanding key performance indicators related to digital media campaigns is advantageous. Familiarity with, and general interest in the media industry. Excellent client management skills with a focus on understanding client needs, building relationships, and delivering exceptional training experiences. The ability to effectively communicate complex concepts and technical information to clients is essential. Proficient and polished communicator. Comfortable presenting to large audiences and various levels of client organizations as well as the ability to deliver engaging and effective sessions is highly valued. Comfortable gleaning insights from data and translating into presentations Ability to handle and prioritize multiple demands and projects simultaneously. Knowledge of personas within the industry and understand use cases for Nielsen data. Comfortable with Google Suite and Microsoft Office products. Familiarity with video creation and editing software such as Camtasia or VEED. Course building experience preferred including storyboarding and having a "certification mindset. Strong project management skills to handle multiple client training initiatives simultaneously. The capability to analyze data, extract insights, and generate meaningful reports for clients. Adaptability and continuous learning as the digital media landscape is constantly evolving so being able to learn new technologies and strategies is important. About Nielsen Nielsen shapes the world s media and content as a global leader in audience measurement, data and analytics. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences now and into the future. Nielsen operates around the world in more than 55 countries. Learn more at www.nielsen.com a nd connect with us on social media (Twitter, LinkedIn, Facebook and Instagram). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Tax Industry/Sector Management Level Associate & Summary . In tax regulatory at PwC, you will focus on monitoring and interpreting tax regulations and legislation. In this field, you will provide advice and guidance to clients on the impact of regulatory changes, helping businesses stay compliant with tax laws and regulations and adapt their tax strategies accordingly. Why PWC The Senior Associate will assist in the execution of compliance and ESG frameworks for clients, supporting regulatory adherence and sustainability initiatives. The role will involve implementing compliance framework, conducting compliance audits, and supporting ESG practice. The Senior Associate will work with crossfunctional teams to implement and monitor compliance and ESG initiatives. Mandatory skill sets The candidate must have a strong understanding of compliance regulations and ESG frameworks, with experience in compliance implementations and audits, ESG reporting, and regulatory filings. Strong data management, documentation, and process implementation skills are required. Preferred skill sets Familiarity with Compliance frameworks/platforms and ESG is preferred. Certifications such as CCEP Certification will be an added advantage. Years of experience required A minimum of 1 5 years of experience in the field of compliances, environment, health & safety, ESG reporting, or regulatory operations. Education qualification A bachelor s or master s degree in law, Sustainability, Compliance, or related fields. Education Degrees/Field of Study required Bachelor Degree Sustainable Development, Bachelor of Laws Degrees/Field of Study preferred Required Skills Environmental Social And Governance (ESG) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Business Strategy, Client Management, Communication, Compliance and Standards, Complying With Regulations, Corporate Tax Planning, Emotional Regulation, Empathy, Financial Accounting, Inclusion, Intellectual Curiosity, Optimism, Preparing Tax Documents, Project Resource Management, Regulatory Change Management, Regulatory Compliance Consulting, Reviewing and Verifying Financial Documents, Stakeholder Engagement, Tax Accounting, Tax Compliance, Tax Documentation, Tax Research {+ 1 more} No

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team What you’ll doYour core job is to own our customer relationships, make them successful and fans of BiteSpeed Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed Managing cross-sells for new products and renewals, owning expansion revenue at an account level Building the playbook for our customer success function to scale for the next stage of growth