10158 Client Management Jobs - Page 41

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the program The ICICI Bank Aspire Program nurtures young professionals with "Seva Bhav" - values of...

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the program The ICICI Bank Aspire Program nurtures young professionals with "Seva Bhav" - values of...

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the program The ICICI Bank Aspire Program nurtures young professionals with "Seva Bhav" - values of...

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the program The ICICI Bank Aspire Program nurtures young professionals with "Seva Bhav" - values of...

About The Role Skill required: Marketing Operations - Creative Design Designation: Creative Production Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The role of Creative Studio Project Manager is responsible for overseeing the successful execution of projects and will be the key point of contact with business stakeholders. This role requires organizational skills, strong leadership abilities, and a passion for creativity. The Project Manager must collaborate closely with cross-functional teams to deliver high-quality creative solutions that meet client objectives and deadlines. The role offers fulfilling working experience where you w...

About The Role Skill required: Marketing Operations - Creative Design Designation: Creative Production Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Has rich experience working with Creative Teams has a deeper understanding of Creative Process, understands UX and UI based Design methodology and has experience working on Creative Tools to be able to guide and support the creative artists in the team. Develops and maintains the maintenance plans/timelines, project plans/timelines, support plan summaries and production requirements documents Weekly status/planning session with the Client/Leads/Team Monitoring and Reporting Progress Creating C...

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking f...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they u...

Sales and Business Development: Actively engage in identifying and pursuing new sales opportunities Assist in the entire sales cycle, from lead generation to closing deals Develop and maintain a sales pipeline in coordination with the sales team Client Management: Serve as a liaison between the founders and clients, ensuring excellent customer service and client satisfaction Coordinate post-sale follow-up activities to maintain client relationships Address client inquiries and resolve any issues in a timely and professional manner Strategic Assistance and Growth Initiatives:Support the founders in strategic planning and execution of growth initiatives Prepare comprehensive market analysis re...

Sales Strategy Development and Implementation:Lead the development of comprehensive sales strategies that align with the company's goals and market opportunities Implement sales plans and monitor their effectiveness, making adjustments as needed Market Analysis and Business Intelligence: Conduct in-depth market research and competitive analysis to identify trends, opportunities, and challenges Provide insights and recommendations based on data-driven analysis Sales Process Optimization:Analyze and refine sales processes to enhance efficiency and effectiveness Implement best practices in sales techniques and methodologies Team Leadership and Development:Lead, mentor, and develop the sales str...

We are looking for a Team Leader with strong experience in BFSI / Fintech hiring to lead a team of 45 recruiters. The ideal candidate must have minimum 2 years of core BFSI / Fintech recruitment experience Lead and mentor a team of recruiters to ensure timely and quality delivery. Manage end-to-end recruitment for roles. Build and maintain strong relationships with clients; act as a key point of contact. Drive business performance by managing team P&L, ensuring revenue targets are met. Ensure high levels of client satisfaction through consistent engagement and delivery excellence. Monitor recruitment metrics and provide regular reports to leadership.

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Service Delivery Plan, deliver and execute project(s) and program(s) Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations whe...

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we l...

Handle customer inquiries and resolve issues professionally and courteously.Provide timely and effective solutions to customer complaints and concerns.Collaborate with internal teams to ensure seamless service delivery. Required Candidate profile Minimum 1 year of experience in customer service, preferably in an employment firm or recruitment services company. Proficiency in the German language is mandatory.

Handle customer inquiries and resolve issues professionally.Provide timely and effective solutions to customer complaints.Develop and maintain strong relationships with customers through regular follow-ups. Required Candidate profile Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks

- Identify and pursue new business opportunities to drive revenue growth. - Develop & implement strategies to acquire new clients & expand market presence. - Manage the onboarding process for new partners, including both internal & external teams. Required Candidate profile - 5 years of experience in a presales / business development role, ideally within the BFSI sector, with a focus on cloud solutions. - Ability to work effectively with cross-functional teams

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...