1638 Client Management Jobs - Page 13

Experience Level: 5 - 6 Years (3 years in Agency set-up) Job Overview : We are seeking an experienced and strategic-minded Group Head of Social Media to lead our client-based social media team. - This role requires a dynamic individual who can ideate and execute effective social media campaigns giving great results that meet with client's objectives, foster a cohesive team environment, and cultivate strong client relationships. - The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills. Job Description 1. Ideation and Strategy of Campaigns: - Develop innovative and tailored integrated marketing strategies that align with client's objectives, target audiences, and industry trends. - Lead brainstorming sessions to generate creative campaign ideas, considering various platforms, formats, and engagement techniques. - Collaborate with the creative team to conceptualize engaging content that resonates with the intended audiences. 2. Team Management: - Lead, mentor, and inspire a team of social media account managers and executives. - Set clear performance expectations, provide regular feedback, and conduct performance evaluations. - Foster a collaborative and innovative team culture that encourages the sharing of ideas and professional growth. 3. Client Management: - Develop and maintain strong relationships with the clients through regular communication, meetings & strategic interaction. - Clearly understand clients' goals, needs, and expectations and ensure that marketing strategy media strategies align with their business objectives. - Present campaign proposals, strategies, and other integrated marketing reports to clients in a compelling and informative manner. - Proactively address client concerns, feedback, and requests to ensure their satisfaction and long-term partnership. Requirements: - Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred). - 5-6 years of proven experience in social media management within a client-based agency or related environment. (With minimum 3 years of agency experience) - Demonstrated success in devising and executing impactful social media strategies for a variety of clients. - Profound understanding of social media platforms, algorithms, content formats, and best practices. - Proven track record of generating exceptional results via integrated marketing strategies (online + offline). {must have} - Strong analytical skills to interpret data and insights for continuous campaign optimization. - Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients. - Proven leadership skills with experience in managing and developing high-performing teams. - Adept at managing multiple client relationships simultaneously and adept at handling client feedback and expectations. - Experience in presenting campaign strategies and performance reports to clients. - Detail-oriented, organized, and able to meet tight deadlines in a fast-paced environment. - Creative thinker with the ability to ideate innovative and tailored campaigns that drive engagement. - In-depth knowledge of the broader marketing landscape and how social media integrates into comprehensive strategies.

Experience in key account management, sales, or business development.Ability to analyse data and identify business gaps and improve process.Experience in FMCG, Pharma, Healthcare – business development and project management is preferred .

Weavings Manpower is a 14 year Manpower Solutions with 250 Crore turnover and headquartered at Andheri(West). Weavings is part of PLANET group that has companies like Foodland, OCS, Faasco etc. We are expanding our perm practice and hiring Recruiters. Please note this is a Full Time Work From Office Opportunity. We are hiring Recruiters for (Non IT/BFSI/IT) No. of positions:1 for Non IT, 1 for IT Location: Andheri(West) Please note this is a Work From Office position(1st and 4th Saturday working) Role & responsibilities : As a Senior Recruitment Specialist, you will be responsible for sourcing, screening, and placing qualified candidates in roles that align with our clients' needs. This position involves managing the full recruitment cycle, building strong client relationships, and maintaining a talent pipeline. The ideal candidate is a skilled communicator, has strong organizational skills, and thrives in a fast-paced environment. . Preferred candidate profile Key Qualifications: Experience: Minimum of 2-8 years of experience in recruitment, preferably in recruitment consultancy Experience of Mid to Senior Leadership recruitment in various industries with focus across legal, finance, sales & marketing, operations, and HR roles Good exposure in lateral hiring Assessing and responding to the recruitment needs of each client and ensuring timely delivery. Managing the entire recruitment process from interview to offer stage and beyond (includes sourcing and interviewing candidates, negotiating salary and presenting suitable candidates to clients). Building mutual benefiting relationships with clients and candidates. Skills : Good Communication Skills Ability to use Instahyre/Linkedin Recruiter/Naukri/IIMjobs Good exposure of Boolean searches Good Industry domain experience eg Product/Tech organizations OR BFSI exposure Education: MBA degree in Human Resources, Business, or a related field (preferred). What We Offer: Competitive salary and commission structure. Opportunities for professional growth and development. A dynamic and supportive work environment.

Vionsys IT Solutions Ind. Pvt Ltd. is a professional services company with leading digital, cloud, and security capabilities. We combine unmatched experience and specialized skills to offer Strategy and Consulting, Technology, and Operations Services. Key Responsibilities: 1. Project Planning & Execution Define project scope, objectives, and deliverables in collaboration with clients and stakeholders. Manage end-to-end custom software development projects, ensuring delivery on time, within scope, and on budget. Guide on complex technical issues and challenges. Develop detailed project plans including timelines, milestones, resource allocation, and budget forecasts. Coordinate with internal resources and clients for flawless execution of projects. Monitor and track project progress to ensure timely delivery within scope and budget. Implement Agile, Scrum, or Waterfall methodologies depending on the project requirements. 2. Team Management Collaborate with cross-functional teams (sales, design, and marketing) to develop and implement solutions. Assign tasks, monitor team performance, and provide guidance and support. Conduct regular sprint planning, stand-up meetings, and retrospectives to keep the team aligned. 3. Client Communication & Call Management Act as the primary point of contact for clients throughout the project lifecycle. Conduct regular status update calls and progress reviews with clients. Translate client requirements into clear technical deliverables for the development team. Manage escalations, address concerns promptly, and maintain long-term client relationships. Document all discussions, requirements, and change requests from client calls. 4. Risk & Issue Management Identify potential risks and develop mitigation plans. Handle project issues proactively and implement corrective actions. 5. Quality Assurance & Delivery Ensure that all deliverables meet quality standards and client expectations. Coordinate UAT (User Acceptance Testing) and handle feedback implementation. Manage project sign-off and post-deployment support. 6. Budget & Resource Management Manage project budgets and ensure optimal utilization of resources. Provide accurate forecasts and financial tracking for each project. 7. Documentation & Reporting Maintain all project documentation, including charters, plans, reports, and meeting notes. Provide regular progress reports and dashboards to stakeholders and higher management. Qualifications: Bachelor's or Masters degree in Computer Science, Information Technology, or related field. 5+ years of experience in software development, with extensive knowledge of custom software architecture and design. At least 2 years of experience in project or team leadership roles. Knowledge of modern programming languages and frameworks (e.g., .NET, Java, Python, etc.). Proven experience delivering complex software systems across various industries. Prior work experience in handling multiple projects simultaneously and adapting to changing priorities. Strong understanding of SDLC, Agile, and other development methodologies. Excellent communication, organizational, and stakeholder management skills. Proficiency in project management tools (e.g., Jira, Trello, MS Project). PMP, PRINCE2, or Agile certifications (preferred but not mandatory).

Dear [Candidate Name], Infoedge is conducting a walk-in drive for the role of Sales Support / Backend Executive with iimjobs. Please find below the details. Date - 25th June 2025 (Wednesday) Time - 10 AM to 2 PM Address - A-88, Sector - 2, Noida (near sector - 15 metro station) Job Title: Sales Support Executive (Account Activation) Department: Growth and Acquisiton Location: Sector - 132, Noida (both side shuttle available till Botanical Garden metro station) Experience: 03 Years (preferred) Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented Sales Support Executive to join our dynamic team. The ideal candidate will play a critical role in supporting the sales function through prompt communication, data management, reporting, lead generation, and campaign execution. This role requires strong analytical and communication skills, proficiency in Excel/MIS, and the ability to coordinate effectively with internal and external stakeholders. Key Responsibilities: Email Communication & Query Resolution: Respond to internal and external email communications in a timely and professional manner. Address and resolve queries from various stakeholders including sales teams, clients, and partners. MIS & Reporting: Prepare and maintain comprehensive MIS reports to track sales performance and business metrics. Generate ad-hoc reports for management as required, ensuring accuracy and timeliness. Provide actionable insights to support business decisions. Lead Generation & Database Management: Identify and extract leads (C-level, HR, and Business Executives) from both internal CRM and external databases. Maintain a clean and updated lead repository to support outreach and campaign activities. Dashboard Management: Work on internal dashboards to support sales team and provide activation of products for client. Assist in updating and maintaining real-time data accuracy. Campaign Support: Execute product activation and email/mailer campaigns as per the defined strategy. Coordinate with requisite stake holders to inculcate their requirements while iniate mailers Please Note - Its a 5 days working role with fixed Sat & Sunday off

1. Point of Contact (POC) - Serve as the primary point of contact for clients and internal teams. 2. Project Management - Set project milestones and monitor progress to ensure timely delivery. 3. Client Interaction - Handle and resolve technical queries from clients regarding project aspects. - Ensure client satisfaction through effective resolution of issues and proactive communication. 4. Technical Expertise: - Utilize understanding of full-stack, WordPress, and Shopify to provide insights and support to the development team and understand the client requirements. 5. Multi-client Management: - Efficiently manage multiple clients simultaneously, ensuring each receives adequate attention and service. 6. Market Focus: - Cater predominantly to the domestic market, understanding specific needs and requirements. 7. Documentation: - Document the scope of work clearly and comprehensively to guide the development process. - Ensure all documentation is up-to-date and accessible to relevant stakeholders. Qualifications: - Education: - Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. - Project Management - Ability to manage multiple projects and clients simultaneously. - Excellent verbal and written communication skills. - Strong documentation skills, with experience in drafting and maintaining the scope of work.

Job Summary We are seeking an experienced AGM / Deliver0079 Manager to join our fast-growing Telecom practice and take a major role into a managing key client projects. As a Jr AGM, you will be responsible for overseeing the successful delivery of key client projects, ensuring high-quality results and customer satisfaction. This role requires a strong background in delivering projects, especially those featuring a complex platform spanning multiple functional domains, functional telecom domain is a bonus across diverse clients. Coordinate and facilitate the planning, execution, and delivery of project across different clients within project milestones. Act as a bridge between the Onshore, client, PMO and stakeholders, ensuring alignment and understanding of project goals and priorities. Monitor progress, track key metrics, and provide regular status updates to stakeholders. Demonstrate resilience, adaptability, and a strong ability to maintain composure while meeting tight deadlines and handling challenging situations with efficiency and professionalism Drive continuous improvement initiatives, promoting best practices throughout the delivery lifecycle. Foster a collaborative and positive team environment, promoting knowledge sharing, innovation, and continuous learning. Job Requirements Graduate / Postgraduate in Engineering and/or GIS related subjects At least 15 + years of total experience across functional domains, with minimum of 5 years experience in managing the projects with the team size of 150 to 200. Skills Required Ability to maintain and analyze project efficiencies and undertake project level action plans to deliver to client milestones. Ability to interact with clients directly Ability to manage resources effectively. Ability to create Process flows, workflows and project values; and negotiate acceptance with Client, Onshore Comfortable dealing with rapidly changing work environment. Good experience with MS Project, Microsoft Excel, Visio, Word, Outlook, and SharePoint. Strong negotiation/facilitation skills with an ability to gain consensus. Excellent written and presentation skills and strong decision-making skills. Ability to manage customer expectations throughout the project implementation and delivery process. Ability to work on teams in a lead and participative capacity with many different and diverse stakeholders. Formal knowledge of project management principles, processes, and tools.

To provide safe & smooth working conditions at office premises To ensure upkeep of critical equipments to ensure continuity of business. Able to process tasks of higher complexity and guide junior level professionals, operating with greater autonomy. Ability to design solutions independently/ provide functional documentation/ client interactions, identify trends / inconsistencies / gaps faster and provide timely resolution to technical queries. o Has the ability to design solutions independently/ provide functional documentation/ client interactions, identify trends/inconsistencies/gaps faster and provide timely resolution to technical queries. o Apart from all operational activities also has ability to tackle complex queries and problems. o Possesses good technical/business/process knowledge. Responsibilities S.No KRAs Key Activities 1 Core Area Engineering services Procurement coordination Vendor & building management Visitor and client management 2 Engineering services Supervision & controlling of facility management team working in shifts. Ensuring appropriate attendance & deployment of the resources provided by the facilities management. Liaise and coordinate with various engineering vendors and internal teams for day-to-day activities Maintenance of office premises and equipments to ensure continuity of business Ensure timely Preventive Maintenance of all the Critical and non-critical equipments Keeping track of periodic on-site maintenance carried out by the facilities team. Plan and ensure availability of Critical spares/ Electrical consumables in office premise. Implement various checklists for equipments as per site and industries standards. Carry out analysis of various expenses on periodic basis and prepare periodic reports as per the business requirements. Coordinate and follow-up for timely preventive maintenance through service providers. Implement best practices in the industry to ensure satisfactory quality of services. Coordinate with vendors for timely receipt of bills Identify and implement appropriate controls in various activities and functions Manage facilities and engineering related statutory documents, license, and track expiry dates on timely renewal. Continuous follow-up and coordination with the vendor to ensure quality of services. 3 Procurement coordination To co-ordinate for renewals on all AMC/Rate contract/Agreements on periodic basis. Coordinating with procurement team for facilities requirement requirements. Coordinating with vendor and procurement team for requested activity and execution. Track expiry dates of all annual maintenance contracts and licenses etc. related to facilities function and ensure timely renewal. Provide necessary assistance/ guidance to procurement team as per required procurement of material or services. Conduct periodic meetings with procurement and follow the work progress status. 4 Vendor & Building Management Coordinate with service providers, suppliers to ensure quality of services. Tracking and timely processing of vendor bills to ensure continuity of services. Liaise with building management team for ensuring continuity of services. Ensure essential services like EB, Aircon, diesel and water availability on periodic basic Checker for all critical invoices like AMC, RC, LL EB, water and aircon and parking invoices Physically validating all Chennai AFMG invoice before sending it for payment processing 6 Cost savings / Controls & Compliance Identify and implement appropriate controls in various activities and functions Ensure compliance to all applicable policies, procedures, and guidelines. Maintain appropriate records / documentation for audit trail. Keeping track of the expenses on month-on-month basis Bring in new cost savings and cost control initiatives. Highlight any major deviations to the seniors for timely action. Technical & Behavioral Competencies Specific Qualifications (if required) - CFM/SFP certification will be a plus Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Decision Making Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to anticipate business / strategic evolution Ability to develop others & improve their skills Ability to develop and leverage networks Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 10 years BE in Electrical engineering with similar experience

Job Description is an integral part of the employment contract for the Team Leader role. The terms outlined here define the responsibilities, qualifications, and expectations of the employee while engaged in their role. Job Summary: The Team Leader is responsible for leading, managing, and mentoring a team of employees, ensuring the delivery of high-quality services to clients. This role involves overseeing team performance, providing training, and ensuring compliance with company policies and client requirements. As a pioneer leader, this position is crucial in establishing and maintaining high-performance standards in the initial phase of operations in Gurugram. Key Responsibilities: Lead, manage, and motivate a team to achieve performance targets. Monitor team performance and provide coaching, training, and feedback to team members. Develop and implement workflow processes to optimize productivity and quality. Serve as the primary point of contact between team members and management. Maintain strong client relationships and ensure client satisfaction. Manage team scheduling, attendance, and adherence to company policies. Conduct performance evaluations and support career development for team members. Collaborate with senior management to set team goals and objectives. Identify and resolve operational challenges promptly. Maintain accurate records of team performance and provide regular reports to management. Foster a positive and collaborative team culture. Qualifications: Bachelors degree in Business Administration, Management, or a related field (or equivalent experience). Proven experience as a Team Leader or Supervisor (2+ years preferred). Strong leadership, coaching, and mentoring skills. Excellent communication and interpersonal abilities. Strong problem-solving and decision-making skills. Ability to manage multiple tasks and work under pressure. Proficiency in using MS Office and experience with CRM or ERP systems. Familiarity with BPO operations and client management is an advantage. Preferred Skills: Experience working with international clients, particularly in Australia, New Zealand, the UK, or the US. Knowledge of process improvement methodologies (Lean, Six Sigma). Ability to adapt to a startup environment and drive team growth. Compensation and Benefits: Competitive salary package as per the employment agreement. Performance-based incentives. Professional development and training programs. Supportive and dynamic work environment. Flexible working arrangements, subject to company policy.

Job Specification: Oversee the successful implementation of a Global Centralized Payment Model covering all jurisdictions. Ensure suitably experienced staff are in place in each location. Implement a Global Payments Policy that is aligned with the Group s Anti-Fraud Policy as well as SOC and ISAE requirements. Ensure minimum standard controls are in place for every Payment for all jurisdictions; standardize payment and eBanking controls and policies. Ensure that a process is in place to Track Online Payment Tokens and that procedures are in place with HR to remove access upon a token holder leaving the Group. Manage any outsourcing arrangements required to ensure the business can be serviced globally, and where applicable, Centralized Teams. Establish Service Level Agreements ( SLA ) and ensure alignment with client SLA s and deliverables. Ensure that proper Checklists (ideally Digital) are available to support all payments and that a Call back procedure is implemented. Source and manage the adoption of a global payment hub solution. Establish KPI s and provide regular reporting to Stakeholders on transaction volumes, SLA s etc Enable a culture of continuous improvement with a passion for addressing control weaknesses. Skills Required: At least 15 years of relevant professional experience, either in the financial services fund industry or banking. Bachelor / masters degree in accounting, finance, or economics. Management experience, overseeing a large multi-jurisdictional team. Excellent organizational, communication and interpersonal skills and a truly client servicing mindset. Proven experience in managing multiple stakeholders and delivering on commitments. Experience with Payment/Banking technology solutions and platforms. Excellent communication skills and a truly client servicing mind set with client facing experience. Good sense of teamwork as well as ability to work autonomously in a fast-paced work environment. Good interpersonal skills, and sense of teamwork. Committed to self-improvement and staff development.

The Specialist - Transfer Agency will be responsible for overseeing the operations of the transfer agency, ensuring compliance, and delivering exceptional service to clients and investors. Responsibilities Manage and oversee the transfer agency operations including processing of transactions, reconciliations, and reporting. Ensure compliance with regulatory requirements and internal policies related to transfer agency functions. Act as a liaison between clients, investors, and internal teams to resolve any issues or inquiries in a timely manner. Perform quality control checks to ensure accuracy in the transfer agency processes and documentation. Assist in the implementation and enhancement of systems and processes to improve efficiency within the transfer agency operations. Skills and Qualifications Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 6-10 years of experience in transfer agency, fund administration, or a similar role in the financial services industry. Strong knowledge of financial instruments, investment funds, and regulatory requirements in the transfer agency domain. Proficient in using transfer agency software and MS Office Suite, particularly Excel for data analysis and reporting. Excellent analytical, problem-solving, and communication skills to effectively interact with clients and stakeholders.

We are hiring an experienced Assistant Manager - RNA to lead survey programming initiatives using Forsta Plus SaaS (Confirmit) and jQuery . If you're detail-oriented, tech-savvy, and client-focused, this is your opportunity to work with a global BPM leader. Your Future Employer - A globally recognized organization offering world-class operations and customer service support for international insurance clients, fostering a culture of excellence, innovation, and continuous development. Responsibilities - Programming and managing online surveys using Forsta Plus SaaS (Confirmit) and jQuery Conducting quality checks including link validations and bug fixes Independently managing client projects from start to finish Ensuring clear, consistent communication with clients on scope and timelines Leading process improvements to boost productivity and reduce turnaround time Collaborating with internal teams to align resources and ensure project delivery Mentoring junior programmers and leading knowledge-sharing initiatives Requirements - Minimum 4 years of hands-on experience in survey programming (Forsta Plus/Confirmit) Strong proficiency in jQuery , HTML , and related scripting languages Exceptional attention to detail with strong problem-solving skills Ability to manage multiple projects under strict deadlines Excellent communication and team management capabilities Graduate in any discipline; certifications in research tools preferred What is in it for you - Opportunity to work with a global BPM leader on high-impact survey projects Collaborate with top-tier clients across industries Lead innovative market research initiatives using advanced tools Be part of a dynamic, tech-forward work culture Reach us: If you think this role aligns with your career aspirations, kindly write to me with your updated CV at vasu.joshi@crescendogroup.in for a confidential discussion. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable hiring experience. We do not discriminate based on race, religion, gender, or other characteristics. Note: Due to high application volume, we may not respond to every applicant. If you dont hear from us within a week, please consider your profile not shortlisted. Thank you for your understanding. Scam Alert: Beware of fake job offers. Crescendo Global never asks for payment or software installation. Confirm all listings at www.crescendo-global.com. Profile Keywords - Assistant Manager Survey Programming, Confirmit Jobs, Forsta Plus SaaS, Market Research Jobs Mumbai, jQuery Survey Programming, HTML Survey Jobs, B2B Research Jobs, Project Management Jobs, RNA Programming Roles

RTM-Client Service Officers (CSO) act as single points of contact for all DB custody clients inquiries for the Security Services (SES) business. The query may pertain to Settlements, Corporate Actions, Income, Reporting, Tax or Account administration. In addition, CSOs liaise with all necessary internal parties to ensure client query resolution in a timely manner. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Account Opening/Maintenance/closure for various regions in EMEA. Prepare and review Tax related -ITRA documentation for Europe markets Knowledge of Invoice and billing preparation for clients Autobahn implementation and support. Client management related admin activities. Taking in, examination (HRMP) of client security instructions received via fax, validation of signatures and further processing Clarification of unsettled trades pertaining to the client, the counterparty and/or the depository Proactive client-specific transmission of information to the client Prompt and competent processing of client inquiries via CSS, fax, SWIFT and the telephone Prompt and competent clarification of client complaints Prompt processing, preparation, forwarding and controlling of client instructions in terms of corporate action instructions under consideration of the deadlines Supervision of holdings and instructions in the case of corporate action instructions, including following up on outstanding client instructions and supervising the receipt of missing client instructions Processing of rights claims in terms of transactions over the ex-date (RCL) Processing of inquiries regarding securities and cash turnover which result out of settlement and capital measures Documentation of client communication (Phone call, CSS) Supervision and prompt clarification of short positions on the part of the client Prompt controlling and release of invoices in (Billing application) Identification of the need for client visits, their initiation and where necessary, participation Your skills and experience Knowledge of markets and settlement practices across European markets Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, DMA, etc. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions Prompt reaction to client inquiries within the respective deadlines (see best practice guidelines) Oral and written fluency in English/German and possibly other languages Prompt communication/escalation of extraordinary, difficult and risk-laden client inquiries, as well as complaints Preparedness to take on back-up functions Cooperation within the team, beyond the team (live an open door policy) and adjoining departments Realistic priority-setting under consideration of the total scope of tasks set Efficient, structured, independent and autonomous working

Your key responsibilities Primary responsibility is to ensure accurate and timely confirmation execution within a risk-controlled environment. Foster and maintain communication channels with internal and/or external teams to ensure deliverables are met per standard procedures in a timely manner. Work together as a team to ensure all deliverables are met as per the SLA. Understand and effectively manages risks through timely and accurate escalation of key issues or anomalies. Passion to continuously challenge yourself to look for opportunities to standardize and improve. Timely escalations, Workload balancing, Adherence to LOA Adherence to efficiency /Cost targets Dive the ops to ops led projects for their success. Identify process gaps and work for their resolution and bring value addition to the process. Your skills and experience Graduate preferably in Commerce/Economics with minimum of 10 years of work experience in Investment banking/ hedge fund administration. Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills Fluent with English, both verbal and written communication Ability to identify and develop strong working relationship. Flexibility to work in shifts based on business requirement. The role expects effective People, Process and Client management.

Your key responsibilities Provide support to clients on all day-to-day, service/ transactional / client Management related queries applying the highest standards primarily for Securities Services clients across regions. Support with account opening/maintenance/closure for various regions in EMEA. Ensure smooth Onboarding/Offboarding of clients. Prepare and review Newsflash communication to all clients. Participate in Service level agreement preparation and reviews with clients. Participate in Client Calls with sales Team. Escalation management with Network Teams of Client. Manage and participate in Due Diligence visits or calls across EMEA regions. Identification of the need for client visits, their initiation and where necessary, participation. Client Complaints handling and resolution. Knowledge of Invoice and Fee Proposal preparation for clients. Regular Bi-weekly/monthly client meetings to identify growth opportunities in new markets. Participate in Technology projects for SES Business. Review & manage Client documentation. Work closely with client management team to ensure client delight. Contributes to Continuous Improvement activities leading to operational efficiencies. Your skills and experience German Language proficiency is a must. (C1). Have a minimum of 5 to 8 years client services / client facing experience overall and at least a year in the Securities Services business covering Custody & Clearing, Fund Services. Possess excellent communication skills, inter-personal skills and be a strong team player. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions. Knowledge of markets and settlement practices across European markets. Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, etc. Prompt reaction to client and Network escalations. Verbal and written fluency in English/German and possibly other languages. Prompt communication/escalation of extraordinary, difficult, and risk-laden client complaints. Adherence to the internal control, reporting and compliance guidelines. Cooperation within the team, beyond the team (live an open-door policy) and adjoining departments. Realistic priority-setting under consideration of the total scope of tasks set. Efficient, structured, independent, and autonomous working.

Your key responsibilities Provide support to clients on all day-to-day, service/ transactional / client Management related queries applying the highest standards primarily for Securities Services clients across regions. Support with account opening/maintenance/closure for various regions in EMEA. Ensure smooth Onboarding/Offboarding of clients. Prepare and review Newsflash communication to all clients. Participate in Service level agreement preparation and reviews with clients. Participate in Client Calls with sales Team. Escalation management with Network Teams of Client. Manage and participate in Due Diligence visits or calls across EMEA regions. Identification of the need for client visits, their initiation and where necessary, participation. Client Complaints handling and resolution. Knowledge of Invoice and Fee Proposal preparation for clients. Regular Bi-weekly/monthly client meetings to identify growth opportunities in new markets. Participate in Technology projects for SES Business. Review & manage Client documentation. Work closely with client management team to ensure client delight. Contributes to Continuous Improvement activities leading to operational efficiencies. Your skills and experience German Language proficiency is a must. (C1). Have a minimum of 5 to 8 years client services / client facing experience overall and at least a year in the Securities Services business covering Custody & Clearing, Fund Services. Possess excellent communication skills, inter-personal skills and be a strong team player. Knowledge of the client set-up and the service agreements, including knowledge of the respective terms and conditions. Knowledge of markets and settlement practices across European markets. Knowledge of securities operation products, such as OTC settlement, CCP and Xetra settlement, auto-borrowing, etc. Prompt reaction to client and Network escalations. Verbal and written fluency in English/German and possibly other languages. Prompt communication/escalation of extraordinary, difficult, and risk-laden client complaints. Adherence to the internal control, reporting and compliance guidelines. Cooperation within the team, beyond the team (live an open-door policy) and adjoining departments. Realistic priority-setting under consideration of the total scope of tasks set. Efficient, structured, independent, and autonomous working.

Job Specification: Oversee the successful implementation of a Global Centralized Payment Model covering all jurisdictions. Ensure suitably experienced staff are in place in each location. Implement a Global Payments Policy that is aligned with the Groups Anti-Fraud Policy as well as SOC and ISAE requirements. Ensure minimum standard controls are in place for every Payment for all jurisdictions; standardize payment and eBanking controls and policies. Ensure that a process is in place to Track Online Payment Tokens and that procedures are in place with HR to remove access upon a token holder leaving the Group. Manage any outsourcing arrangements required to ensure the business can be serviced globally, and where applicable, Centralized Teams. Establish Service Level Agreements (SLA) and ensure alignment with client SLAs and deliverables. Ensure that proper Checklists (ideally Digital) are available to support all payments and that a Call back procedure is implemented. Source and manage the adoption of a global payment hub solution. Establish KPIs and provide regular reporting to Stakeholders on transaction volumes, SLAs etc Enable a culture of continuous improvement with a passion for addressing control weaknesses. Skills Required: At least 15 years of relevant professional experience, either in the financial services fund industry or banking. Bachelor / masters degree in accounting, finance, or economics. Management experience, overseeing a large multi-jurisdictional team. Excellent organizational, communication and interpersonal skills and a truly client servicing mindset. Proven experience in managing multiple stakeholders and delivering on commitments. Experience with Payment/Banking technology solutions and platforms. Excellent communication skills and a truly client servicing mind set with client facing experience. Good sense of teamwork as well as ability to work autonomously in a fast-paced work environment. Good interpersonal skills, and sense of teamwork. Committed to self-improvement and staff development.

Apex Group is a global financial services provider with over 13,000+ staff across 50+ offices globally. We look to recruit bright, articulate, and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do. Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive. The Role & Key Responsibilities Maintenance of legal agreements and corporate documentation of the different product lines within the Apex Group. Drafting and negotiating client service level/master service level agreements from the templates (and creating templates when required) Contract redlining or document markup of legal documents with excellent negotiation skills Responding to day-to-day enquiries from internal stakeholders and business partners. Monitoring of relevant contractual terms and ad hoc tasks to support the Apex Group Legal Department Create, manage and update relevant corporate databases and trackers Coordinating contract execution. Skills Required An individual with a Law Degree (equivalent to LLB/LLM) At least 4-5 years of proven experience in a similar position, preferably in Funds/Financial services company or a law firm. Possess excellent communication skills, both verbally and in written form (any additional languages would be an asset Disclaimer Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Job tile - Technical Architect/Lead Experience - 8+ Years Location - Remote ***Candidate should be willing to relocate to South Africa after a few months of Onboarding*** Job Description: We are seeking a highly skilled and experienced Technical Lead/Architect/Technical Delivery Manager to join our dynamic team. The ideal candidate will possess strong technical skills, exceptional team management abilities, and a proven track record in technical proposal drafting, solution delivery, and client and stakeholder management. Roles and Responsibilities: Technical Leadership: Lead and mentor a team of developers, providing technical guidance and support. Architecture Design: Design and implement scalable, robust, and secure software architectures. Technical Delivery: Oversee the end-to-end delivery of technical solutions, ensuring they meet quality standards and project timelines. Proposal Drafting: Develop comprehensive technical proposals and documentation for clients and stakeholders. Client and Stakeholder Management: Engage with clients and stakeholders to understand their requirements, provide updates, and ensure satisfaction. Team Management: Foster a collaborative and productive team environment, managing performance and professional development. Innovation: Stay updated with the latest industry trends and technologies, and drive innovation within the team. Problem Solving: Address technical challenges and provide effective solutions promptly. Technical Skills: Programming Languages: Proficiency in Java, JavaScript, TypeScript, and full-stack development. Front-End Technologies: Experience with HTML, CSS, React, Angular, or Vue.js. Back-End Technologies: Strong knowledge of Node.js, Express.js, Spring Boot, and RESTful APIs. Cloud Technologies: Experience with cloud platforms such as AWS, Azure, or Google Cloud. Frameworks and Tools: Spring, Hibernate, and tools like Docker, Kubernetes. Database Management: Experience with SQL and NoSQL databases. DevOps: Familiarity with CI/CD pipelines, version control systems (e.g., Git), and automated testing. Software Development: Strong understanding of software development life cycle (SDLC) and agile methodologies. Security: Knowledge of best practices in software security and data protection. Experience with microservices architecture , serverless computing, and containerization Interested candidates can reach out to sowjanya.dommaraju@indsafri.com

Responsibilities: Close sales through effective communication Handle customer queries via phone & email Manage client relationships with academic counseling Maintain high customer satisfaction ratings Office cab/shuttle Work from home Over time allowance Sales incentives Performance bonus Retention bonus Referral bonus

As the Delivery Manager for Procurement Outsourcing Services at EmpoweringCPO, you will take ownership of the operational phase of a transitioned procurement support process. Your primary responsibility will be to ensure smooth and efficient service delivery, manage the teams performance, maintain strong client relationships, and uphold SLA commitments. This is a hands-on, process-focused role where you will be required to understand the client's procurement workflow thoroughly, conduct operational calls, and provide day-to-day leadership to your team. Your role is critical in ensuring quality execution, process adherence, and client satisfaction. Key Responsibilities: Process Understanding & Oversight Study and thoroughly understand the end-to-end procurement process transitioned from the client. Become the go-to person for operational clarity, exceptions, and process escalations. Client Communication & Coordination Handle daily/weekly operational calls with client stakeholders to provide updates and resolve issues. Act as the single point of contact for client-side coordination and support. Clarify queries, manage escalations, and ensure alignment on expectations and deliverables. Team Leadership & Performance Monitoring Supervise the procurement operations team ensuring tasks are being completed efficiently and sincerely. Conduct regular team check-ins and guide team members in resolving day-to-day issues. Motivate and mentor the team to maintain morale and drive high performance. Address performance concerns constructively and take corrective actions if needed. Quality Control & SLA Adherence Perform random quality checks on output to ensure accuracy and compliance with client expectations. Track team activities and task ownership to ensure all SLAs and deliverables are met on time. Implement action plans to address gaps or delays. Reporting & Excel Proficiency Prepare and share basic reports using Excel , covering key metrics, SLA tracking, and work allocation. Maintain trackers for deliverables, escalations, and quality checks. Ability to use Excel functions such as VLOOKUP, PivotTables, Filters, Conditional Formatting, etc. Issue Resolution & Internal Coordination Proactively identify and resolve team issues, including coordination gaps, technical delays, or training needs. Liaise with internal departments (HR, IT, Admin) for team support where needed. Qualifications: Proven experience in managing delivery or operations in a procurement or BPO/KPO environment. Strong knowledge of procurement workflows and support activities. Ability to manage and lead a team in a fast-paced environment. Proficient in Microsoft Excel (reporting, analysis, data validation). Excellent verbal and written communication skills for client interaction. Preferred Experience & Skills: Working knowledge of e-procurement tools (SAP Hana, Jaggaer, or similar platforms). Experience in SLA tracking and operational reporting. People management and conflict resolution experience. Educational Qualification: Graduate in any discipline (Commerce/Science/Engineering); MBA (Operations/Supply Chain) preferred. Working Schedule Flexibility: Willingness to align with client’s work calendar — working days may be Sunday to Thursday. Public holidays may differ from Indian calendar. Tentative working hours: 11:00 AM to 8:00 PM IST . This is a pivotal operational role that calls for a detail-oriented leader, a proactive communicator, and a team motivator who can deliver measurable results in line with SLAs and client expectations.

Please apply here - https://app.fabrichq.ai/jobs/4fdc6118-f95a-442d-9432-4fd815bc5729 Senior Executive Sales - North role is focused on driving revenue growth through digital advertising sales across platforms. Responsible for building relationships with agencies and brands, developing customized advertising solutions, and achieving revenue targets. Requires experience in ad sales, preferably in digital media, with strong network in the Northern region. Key Responsibilities Drive revenue growth through digital advertising sales across platforms Build and maintain strong relationships with media agencies, direct clients, and key decision-makers Develop and pitch customized advertising solutions based on client objectives Monitor market trends, competitor activity, and customer feedback to inform strategy Collaborate with internal teams (marketing, content, product, finance) for campaign execution and client servicing Track sales performance and report KPIs regularly to senior leadership Represent the brand at industry events, client meetings, and networking forums Must Have Skills Digital advertising sales Client relationship management Customized advertising solutions Media agency networking

Lead generation & client visits Achieve sales targets & manage key accounts Coordinate with factory for execution & quotations Guide sales team & monitor performance Explore market trends & expand business reach Ensure client satisfaction & reporting

Tamil, Hindi, Telugu, Malayalam, Kannada CTC : 4.2 LPA Job Description : Candidate should have min 5 yrs Exp in Inbound/ Outbound Customer support operations - Voice from BPO Background. Should have knowledge about Dialer/ APR reports/ Shrinkage control. Experience in Inbound Call center management is required. Proficient in MS Office and call center equipment/software programs. Candidate Profile : Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses. Hire, coach and provide training to personnel to maintain high customer service standards. Prepare & share reports to Client & Top management. Should be well aware of Inbound call centre KPIs. Capacity to handle multiple processes and effective client management. Contact Details : 99406 60776 79041 91752 98840 33533 Immediate Joiners preferred

Primary Skills – Application packaging and Deployment (Windows) Secondary Skills – SCCM & Intune administration. Location : Chennai Job Description : • Knowledge and minimum 6+ years’ experience in End user computing domain and technologies including Application packaging, Application virtualization, SCCM administration. • 1+ years of experience in the design, architecture, and management using MECM or SCCM and Intune in Windows 10 deployments. • To develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. • To maintain effective local documentation including standard operating procedures, best practices, and methodologies for application packaging and OS deployment. • Extensive experience in Application repackaging MSI / MST using Admin Studio – install shield , Orca, Procmon, Regmon, Orca ,Picture Taker, Install Rite etc. • Knowledge in Package advanced deployment properties like Dependencies, Supersedence, Task Sequence etc. • Knowledge in writing PowerShell scripts, VBScripts, Batch File Scripts, Creating Custom Actions etc., • Deployment of Applications and Software Updates, creating and deploying applications with user device affinity, perform monthly patching • Deploy Client Management agents, manage clients using Group Policy, WSUS, logon scripts, Client Push, Troubleshoot SCCM client health • Candidates should be flexible to work in shifts and proper communication skills required for interacting with Customer etc.