3 Client Issue Resolution Jobs
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0.0 - 4.0 years
Chennai, All india
On-site
Role Overview: As a DOP in Chennai, India, your role involves providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. You will be supporting the process by managing transactions as per required quality standards, documenting all pertinent end user identification information, updating your availability in the RAVE system, recording and tracking all queries received, and following standard processes to resolve client queries. Additionally, you will deliver excellent customer service through effective diagnosis and troubleshooting of client queries, providing product support and resolution, troubleshoo...
Posted 1 week ago
2.0 - 6.0 years
Chennai, All india
On-site
As a Technical Support Specialist, your role involves providing effective technical support to the process and actively resolving client issues in a timely manner to meet process SLAs. Your responsibilities include: - Managing transactions to meet required quality standards - Fielding all incoming help requests from clients via telephone and/or emails courteously - Documenting pertinent end user identification information and the nature of the problem - Updating your availability in the RAVE system for process productivity - Recording, tracking, and documenting all queries received and resolutions - Following standard processes and procedures to resolve client queries - Accessing and maintai...
Posted 2 weeks ago
1.0 - 6.0 years
Gurugram
On-site
Dear Candidates, We are seeking Travel Consultant/Customer Service Executive (US Travel Process) in Gurugram Immediate joiner preferred - US Shift Salary hike on last drawn 5 days working Both side cabs Job Description Excellent Communication skills Candidate must have experience in Amadeus /GDS Benefits 5 days working Medical insurance PF Good Salary Excellent working environment Interested Candidates call directly Ruchika @9650997623
Posted 4 weeks ago
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