41 Client Interfacing Jobs - Page 2

Bachelors/masters in computer science / software engineering, or masters or above in a mathematical, scientific, or engineering discipline. Minimum 5 years of experience in commercial software development in Front-end, Web Interface development. At least 4 years of experience in Front-end, HTML, CSS, JavaScript, Foundation 6, Angular 10 or above . At least 1 year of experience in NoSQL DB esp. MongoDB Experience with Azure Dev Ops Experience with Developing complex JavaScript Single Page Application (SPA) Strong desire to work in an Agile and team centric environment. At least 1-2 years of agile development experience required. Domain Driven Design patterns, Bounded Context, JASON API standards. Good understanding and experience to unit testing frameworks. Micro Services implementation concepts Ability to work in team environment and client interfacing skills. Good analytical skills Experience and desire to work in a Global delivery environment ",

Job Purpose The Engineer will be responsible for implementing and executing Survey activities related to Subsea Oil & Gas development. Provides engineering solutions as part of a SSE project taskforce, in accordance with TechnipFMC standards, procedures, processes, schedules, and budget, with a continuous concern for quality, targets, and customer satisfaction. Job Description Provide survey support to construction and survey projects from tendering through planning, preparation and field execution. Assist with technical and commercial input to tenders. Responsible for the development of survey scopes of work and review of sub-contractor procedures and task plans. Liaise with on & offshore project team and survey sub-contractors in the daily support of construction and survey projects. Liaise with internal and external suppliers and customers in defining and sourcing suitable project equipment - oversee ordering, checking and timely delivery of equipment to worksites. Attend onshore calibrations and liaise with third party services. Participate as required in project handover / contract review / technical assurance process. Contribute to survey briefings with key personnel / other project personnel. Manage sub-contractor in the production and timely delivery of reporting and data deliverables. Act as liaison on behalf of project both with internal and external interfaces. Provide support and experience transfer to internal stakeholders. You are meant for this job if: Bachelor s or master s degree or other relevant education (Surveying or Engineering) or relevant industry experience. Broad survey experience in construction/engineering support gained over at least 5 years preferably both onshore and offshore. Specific knowledge and understanding of current offshore survey techniques in ROV based surveys, construction support, LBL installation and calibration, subsea metrology and dimensional control. Strong understanding, both theoretical and operational, of survey methodologies for supporting construction and survey projects (preferably experience with Pipeline surveys: Touch down Monitoring, Pre-lay survey, As-laid, As-trench & Backfill surveys as well as Out of Straightness Surveys and spool metrologies). Strong communication and procedure/report writing skills - written work of a high standard and presentable quality. Ability to manage Client interfacing and technical interfaces with subcontractors, Projects and other stakeholders. A keen interest in new technology and innovation and how to implement this into a competitive advantage. Leadership Competencies Take a Global Perspective Problem Solving Lead with a Lean Mindset Embrace Innovation Learn more about TechnipFMC and find other open positions by visiting our Career Page. Follow us on LinkedIn for company updates. Date posted: Mar 18, 2025 Requisition number: 11636

Serve as the main client contact, ensuring smooth operations across Pune. Monitor KPIs, maintain SLAs, and address concerns promptly. Provide updates, track performance, and manage resources to meet client needs efficiently.

Job Title IT Consulting Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: 1. Strong Developer experience 2. Customization needed on the Gen AI application (complex applications)3. Open AI , models knowledge is important4. Good to have data science skills (probability , hypothesis testing , exploratory data analysis)5. How to evaluate Gen AI application , how to secure it , make it responsible , fine tune models , prompt engineering6. Technology stack :Python , Azure , Open AI models Preferred Skills: Technology->Machine Learning->Python Technology->Cloud Platform->Azure Devops Technology->Machine Learning->Generative AI Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements Bachelor of Engineering Service Line Infosys Quality Engineering* Location of posting is subject to business requirements CLICK TO PROCEED

Exp: 6-8 Years Location : Hyderabad only JD - Functional Tester: Having work experience of around 6-8 years as functional consultant across implementation and support. Full knowledge in Oracle ERP Cloud Fusion Finance Business Process modules like GL, AP, AR, FA, CA, Procurement and configuration knowledge. Excellent client interfacing skills working with IT, as well as business stakeholders and writing reviewing Functional Technical design documents Must have good soft skill, good communication, troubleshooting, and problem-solving skills. Location will be Hyderabad.

Full knowledge in EPM modules like HFM, FDMEE, DRM,EPBCS,TRCS and ARCS and configuration knowledge. Excellent client interfacing skills working with IT, as well as business stakeholders and writing & reviewing Functional & Technical design documents. Should have good knowledge to create the test cases during EPM migration, enhancement and cloning. Good knowledge in understand impact on EPM SaaS monthly patches and EPM IaaS version upgrade release notes. Should have worked with HFM Consolidation run, data forms, Business rules, Journal upload and smart view reports. Should have worked with FDMEE data load rule runs and mappings. Good knowledge on DRM to analyse the COA (Chart of accounts) impact. Must have good understanding on customer requirement to create the test plans and test cases in Jira. Should have good knowledge in analyse test results and defects. Knowledge in Identify and investigate quality issues, and recommend corrective actions. Should have responsible for the unit testing, sanity testing and regression test completion and sign off. Must have good soft skill, good communication, troubleshooting, and problem-solving skills.

About The Role : Experience implementing, enhancing, and troubleshooting Adobe CQ5/AEM installations Development experience in Core Java, J2EE, Adobe CQ5, Restful web services and JavaScript frameworks like jQuery or Extjs Knowledge and demonstrated experience with cross-browser and cross-platform issues (IE, Firefox, Safari, etc.) Very Good knowledge of Java Content Repository (API) suite, Sling web framework and Apache Felix OSGi framework is required Strong client interfacing, excellent communication, analytical and problem solving skills Primary Skills Adobe CQ5 (AEM) Content Management (CMS) Experience of creating OSGI bundle, CQ5 Components, Workflow Java/J2EE skills and OOPS with proficiency design patterns Knowledge of Architectural patterns Good understanding and work experience of Java Frameworks (like Struts, Spring etc.) Knowledge of CRX and Apache Sling Should be knowing UML diagrams (Use case, Class, Sequence, Activity, Deployment) Should have experience in designing modules and components Exposure to one or more end to end implementation on AEM Performance optimization and scalability in AEM Thorough understanding of AEM Security model with understanding of SSO Knowledge of various AEM components like MSM, Mobile, I18N, Tagging, Translation, Search etc. Experience of Migrating content from one legacy system to AEM Integration of CMS with CRM, E-commerce or portals. Secondary Skills Identifying the requirement in discovery phase Identifying the NFRs and recommending approach to address these requirements Designing Solution architecture Identifying components and Templates required Creating solutions and presenting to customers

About The Role : Experience implementing, enhancing, and troubleshooting Adobe CQ5/AEM installations Development experience in Core Java, J2EE, Adobe CQ5, Restful web services and JavaScript frameworks like jQuery or Extjs Knowledge and demonstrated experience with cross-browser and cross-platform issues (IE, Firefox, Safari, etc.) Very Good knowledge of Java Content Repository (API) suite, Sling web framework and Apache Felix OSGi framework is required Strong client interfacing, excellent communication, analytical and problem solving skill s Primary Skills Adobe CQ5 (AEM) Content Management (CMS) Experience of creating OSGI bundle, CQ5 Components, Workflow Java/J2EE skills and OOPS with proficiency design patterns Knowledge of Architectural patterns Good understanding and work experience of Java Frameworks (like Struts, Spring etc.) Knowledge of CRX and Apache Sling Should be knowing UML diagrams (Use case, Class, Sequence, Activity, Deployment) Should have experience in designing modules and components Exposure to one or more end to end implementation on AEM Performance optimization and scalability in AEM Thorough understanding of AEM Security model with understanding of SSO Knowledge of various AEM components like MSM, Mobile, I18N, Tagging, Translation, Search etc. Experience of Migrating content from one legacy system to AEM Integration of CMS with CRM, E-commerce or portals. Secondary Skills Identifying the requirement in discovery phase Identifying the NFRs and recommending approach to address these requirements Designing Solution architecture Identifying components and Templates required Creating solutions and presenting to customers

The developer should collaborate with the technical architect to build the interface to the SAPERION system and should engage with the Business Analyst who is analyzing the implementation needs for the critical flows for deletion processing. The developer will run unit tests to ensure that the whole system and its interfaces works as designed, then hand over to the test analyst for functional & load testing. The developer adheres to best practices of developing and documentation. Independent and solution-oriented working style with hands-on-mentality Experience in Cloud environments and technologies (good to have) Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem-solving skills along with an ability to collaborate. Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest technology solutions. One or two industry domain knowledge Client Interfacing skills Project and Team management Project and Team management Client Interfacing skills Communication skills Job Location(s) : Pan India

The developer should collaborate with the technical architect to build the interface to the SAPERION system and should engage with the Business Analyst who is analyzing the implementation needs for the critical flows for deletion processing. The developer will run unit tests to ensure that the whole system and its interfaces works as designed, then hand over to the test analyst for functional & load testing. The developer adheres to best practices of developing and documentation. Independent and solution-oriented working style with hands-on-mentality Experience in Cloud environments and technologies (good to have) Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem-solving skills along with an ability to collaborate. Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest technology solutions. One or two industry domain knowledge Client Interfacing skills Project and Team management Project and Team management Client Interfacing skills Communication skills Job Location(s) : Pan India

Job Purpose The Engineer will be responsible for implementing and executing Survey activities related to Subsea Oil Gas development. Provides engineering solutions as part of a SSE project taskforce, in accordance with TechnipFMC standards, procedures, processes, schedules, and budget, with a continuous concern for quality, targets, and customer satisfaction. Job Description Provide survey support to construction and survey projects from tendering through planning, preparation and field execution. Assist with technical and commercial input to tenders. Responsible for the development of survey scopes of work and review of sub-contractor procedures and task plans. Liaise with on offshore project team and survey sub-contractors in the daily support of construction and survey projects. Liaise with internal and external suppliers and customers in defining and sourcing suitable project equipment - oversee ordering, checking and timely delivery of equipment to worksites. Attend onshore calibrations and liaise with third party services. Participate as required in project handover / contract review / technical assurance process. Contribute to survey briefings with key personnel / other project personnel. Manage sub-contractor in the production and timely delivery of reporting and data deliverables. Act as liaison on behalf of project both with internal and external interfaces. Provide support and experience transfer to internal stakeholders. You are meant for this job if: Bachelor s or master s degree or other relevant education (Surveying or Engineering) or relevant industry experience. Broad survey experience in construction/engineering support gained over at least 5 years preferably both onshore and offshore. Specific knowledge and understanding of current offshore survey techniques in ROV based surveys, construction support, LBL installation and calibration, subsea metrology and dimensional control. Strong understanding, both theoretical and operational, of survey methodologies for supporting construction and survey projects (preferably experience with Pipeline surveys: Touch down Monitoring, Pre-lay survey, As-laid, As-trench Backfill surveys as well as Out of Straightness Surveys and spool metrologies). Strong communication and procedure/report writing skills - written work of a high standard and presentable quality. Ability to manage Client interfacing and technical interfaces with subcontractors, Projects and other stakeholders. A keen interest in new technology and innovation and how to implement this into a competitive advantage. Leadership Competencies Take a Global Perspective Problem Solving Lead with a Lean Mindset Embrace Innovation Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Learn more about TechnipFMC and find other open positions by visiting our Career Page. Follow us on LinkedIn for company updates. Date posted: Feb 28, 2025 Requisition number: 11637

Job Title SAP Professional Services Consultant Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: 5+ years of experience in implementing S/4HANA public cloud professional services for Audit / tax / consulting / other service organization. Understand S/4HANA cloud 3SL methodology. Experience in Engagement life cycle client onboarding, project set-up, budgeting, pricing, time entry, expense entry, revenue recognition, WIP, billing, collections. Knowledge of localization in various countries. Experience in migrating data objects employee, customer, project, WIP, and AR. Understand nuances of cloud developments inapp vs RAP vs side by side. Good communication skill with ability to engage customers remotely. At least 2 hands-on project experience in S/4HANA public cloud. Preferred Skills: Technology->SAP Industry Solution->SAP Professional Services Technology->SAP Technical->S4 HANA Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services* Location of posting is subject to business requirements CLICK TO PROCEED

Job Title IT Consulting Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Automation Anywhere->Automation Anywhere,Technology->Robotic Process Automation->Blue Prism,Technology->Robotic Process Automation->UIPath Preferred Skills: Technology->Robotic Process Automation->Blue Prism Technology->Robotic Process Automation->Automation Anywhere Technology->Robotic Process Automation->UIPath Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements Bachelor of Engineering Service Line Infosys Quality Engineering* Location of posting is subject to business requirements CLICK TO PROCEED

About The Role : Experience implementing, enhancing, and troubleshooting Adobe CQ5/AEM installations Development experience in Core Java, J2EE, Adobe CQ5, Restful web services and JavaScript frameworks like jQuery or Extjs Knowledge and demonstrated experience with cross-browser and cross-platform issues (IE, Firefox, Safari, etc.) Very Good knowledge of Java Content Repository (API) suite, Sling web framework and Apache Felix OSGi framework is required Strong client interfacing, excellent communication, analytical and problem solving skills Primary Skills Adobe CQ5 (AEM) Content Management (CMS) Experience of creating OSGI bundle, CQ5 Components, Workflow Java/J2EE skills and OOPS with proficiency design patterns Knowledge of Architectural patterns Good understanding and work experience of Java Frameworks (like Struts, Spring etc.) Knowledge of CRX and Apache Sling Should be knowing UML diagrams (Use case, Class, Sequence, Activity, Deployment) Should have experience in designing modules and components Exposure to one or more end to end implementation on AEM Performance optimization and scalability in AEM Thorough understanding of AEM Security model with understanding of SSO Knowledge of various AEM components like MSM, Mobile, I18N, Tagging, Translation, Search etc. Experience of Migrating content from one legacy system to AEM Integration of CMS with CRM, E-commerce or portals. Secondary Skills Identifying the requirement in discovery phase Identifying the NFRs and recommending approach to address these requirements Designing Solution architecture Identifying components and Templates required Creating solutions and presenting to customers

Job Title Palantir Developer Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Analytics - Packages->Python - Big Data, Palantir Foundary Preferred Skills: Technology->Analytics - Packages->Python - Big Data Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements Bachelor of Engineering Service Line Data & Analytics Unit* Location of posting is subject to business requirements CLICK TO PROCEED

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This Role involves deeper understanding of the Employee & Org Data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management. Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members. Extensive and demonstrable experience of HR Processes especially Employee workforce Mangement, Leave and Exit Administration Clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Business Process Implementation Strong MS Office and Excel skills Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly Proficient with Business Excellence PracticesCollaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals.Team Management & Team Development Recruit & on-board new team members Ensure that the team is adequately staffed and resources have the right skills required for the job. Liaise with leadership, recruitment and IJP Teams on staffing requirements. Providing team members with a clear sense of direction and understanding of their responsibilities Manage and improve people performance and align them with organizational goals and objectives What are we looking for? Work on defined complex cases and perform minimum quality checks to note health of the process Escalate issues and seek advice when faced with complex issues/problems. Actively participate in all process related business meeting in-person or virtually through conference calls and ensure action and documentation of issues and agreements. Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed; Develop & maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of business goals Ensure that Business Continuity and Disaster Recovery Plans are up to date and liaise with BCM Team and Local IT to ensure testing periodically. Subject Matter expertise / Training/Updates/ Quality/ documentation In-depth understanding of Employee & Org data Mgmt Processes ( New hire, exit, Job changes etc) Processes to meet Business requirements (e.g., timelines, quality, and costs) Acquires in depth knowledge, as required & support in Knowledge Transfer of any process Must read, understand & analyze client process as per the business rules. Should become a process expert within first 4 months and then demonstrate the knowledge & subject matter expertise of the process to help team members and resolve issues. Communicate, train & implement relevant process knowledge change/updates to the team Ensure all process documentation / work instructions are maintained timely, validated with process updates per current process flows to ensure compliance with documentation requirements. Work on robust internal quality controls to meet accuracy levels. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWIs are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLAs.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation