7121 Client Interaction Jobs - Page 19

We are hiring an IT Support Executive to provide ERP and technical support, and handle client queries online and offline. 1-3 years of experience in IT Support or Service Desk. Strong communication, ERP knowledge, and problem-solving skills required.

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment process...

- Identify and pursue new business opportunities to drive revenue growth. - Develop & implement strategies to acquire new clients & expand market presence. - Manage the onboarding process for new partners, including both internal & external teams. Required Candidate profile - 5 years of experience in a presales / business development role, ideally within the BFSI sector, with a focus on cloud solutions. - Ability to work effectively with cross-functional teams

Key Responsibilities: Handle inbound and outbound calls for international customers regarding telecom services (mobile, broadband, landline, etc.). Diagnose and troubleshoot technical issues such as connectivity, configuration, or hardware problems. Provide step-by-step guidance to resolve service disruptions or product-related issues. Escalate unresolved cases to higher-level technical teams when necessary. Document all customer interactions and resolutions in the CRM system. Ensure first-call resolution and maintain quality service standards. Follow up with customers to confirm issue resolution. Adhere to process workflows, company policies, and performance targets (AHT, CSAT, FCR). Requir...

Role & responsibilities Supervise daily operations of the patient calling team, ensuring adherence to protocols and service standards. Monitor call quality, productivity, and patient satisfaction metrics; provide regular feedback and coaching. Handle escalated patient concerns and grievances with professionalism and empathy. Collaborate with internal departments to resolve issues and improve patient experience. Conduct training sessions to enhance team skills in communication, CRM usage, and patient handling. Maintain accurate reports on team performance, call volumes, and resolution rates. Support workforce planning, including scheduling, attendance tracking, and resource allocation. Drive ...

Position Purpose Reporting to the ISPL DEC Manager this role is in charge of the Control framework, definition and oversight of the local processes. Acting as a key SME for DEC and LD OPS in India, the incumbent will have to ensure that a robust, efficient and compliant processes are in place across all functional domains and aligned with other regions. Direct Responsibilities Direct communication and interaction with clients and business partners Client margin and interest calculations Account balancing Cash management Wire transfer processing Non-cash collateral custody account settlements Securities inventory balancing Nostro break reconciliation investigation Daily regulatory review and ...

Role & responsibilities - • Develop new accountstomeetsalestargetsthrough effective technicalsales presentations and utilization ofsupport services. To source and secure new businessto ensure optimal growth for the company products, in accordance with new business targets . To provide effective, efficient, professionalservice and advice to ensure client satisfaction of the highest level. This through effective and efficient management of individual portfolio and database of prospects, current clients and past clients up to 90-120 days. Remain informed and up to date with regardsto Industry related news, competitor activity, product knowledge and continuously strive to develop their own skill...

The Implementation Consultant Specialist role is part of a team based in India working with clients globally on implementation activities, generally in an offsite capacity; however, at times team members are required to travel to client sites to assist with onsite implementation activities. The team is coached and led by a senior Managing Consultants and Lead Consultants, and are trained in using SQL Server, the S&P Global EDM application, and in the informational needs of modern financial institutions. The role is dynamic and provides a fantastic opportunity to build a solid career solving the data management issues of global top tier financial institutions. Role & Responsibilities Configur...

As an Audit Analyst, your role involves auditing calls, emails, and chats (live, recorded, and remote) and scoring them using a defined audit form. You are responsible for documenting the audited interactions in the specified form and meeting the audit targets within the set timelines. Providing structured and timely feedback to representatives and management to enhance individual and team performance is a crucial part of your responsibilities. Additionally, you will evaluate the readiness of new hires post-training and support the training and operations team in reviewing training materials. Key Responsibilities: - Audit calls, emails, and chats based on defined criteria - Document audited ...

Role Overview: As a Technical Support Specialist, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field all incoming help requests from clients via telephone and/or emails in a courteous manner - Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue - Update your availability in the RAVE system to ensure productivity of the process - Record, track, and document all queries received, problem-s...

Role Overview: As a conceptualiser-Brand Solutions at Times Network in Noida, your primary responsibility will be to brainstorm and develop original concepts for projects that align with clients" objectives, brand identity, and target audience. You will work on conceptualization and execution of intellectual properties, manage on-ground events with P & L management, collaborate with designers for creative development, and prepare and present conceptual ideas to clients and stakeholders. Key Responsibilities: - Generate ideas through brainstorming sessions and develop original concepts for projects - Conceptualize and execute intellectual properties - Manage on-ground events with P & L manage...

As a Junior Architect with a minimum of 3 years of professional experience, you will play a crucial role in our architectural design and planning projects. Collaborating closely with senior architects and project managers, you will contribute to developing and refining design concepts to create innovative and sustainable spaces. Your strong foundation in architectural principles, along with excellent design and technical skills, will be essential for the success of our projects. Responsibilities: - Collaborate with senior architects in developing and refining design concepts - Produce detailed drawings, plans, and construction documents using industry-standard software - Conduct site visits ...

Role Overview: You will be responsible for data integration and data transformation implementation, including business requirement gathering, design, configurations, data integration with ETL tools, data testing and validation, and report development and customization as per client requirements. Additionally, you will serve as the point of contact between the client and the technology development team. It is essential to have good documentation skills and data modeling experience. Key Responsibilities: - Strong BI functional and technical knowledge, data modeling, data architect, ETL and reporting development, administration, and performance tuning experience are required - Total work experi...

Role Overview: You will be responsible for handling T&E audits and providing support to employees. Your role will involve interacting with clients through email and phone calls. Additionally, you will be expected to train junior staff members and recommend process enhancements to improve efficiency. Your primary focus will be on ensuring adherence to SLAs and compliance standards. Key Responsibilities: - Handle T&E audits and provide support to employees - Interact with clients via email and phone calls - Train junior staff members - Suggest process improvements to enhance efficiency - Ensure adherence to SLAs and compliance standards Qualifications Required: - Prior experience in handling T...

As a Business Development Associate/Manager at PatentsKart, you will be responsible for driving international sales, connecting with potential clients, and creating long-term business relationships through strategic outreach and client-focused solutions. **Key Responsibilities:** - Understand the basics of intellectual property, consulting, and our business processes. - Engage in outbound calls, web-based prospecting, and emails to generate leads. - Conduct daily cold calls to identify opportunities and expand business in international markets. - Build and nurture relationships with potential clients, understanding their needs and presenting tailored solutions. - Maintain a strong understand...

As an intern at Finulent Solutions LLP, your day-to-day responsibilities will include: - Researching and identifying potential clients in the target market segments. - Maintaining an organized potential client database and promptly updating it with new additions. - Delivering cold emails to the required target groups as per the guidance by management. - Analyzing competitors and contributing insights to the business development strategy. - Providing regular reports on Marketing activities, pipeline status, and achievements to management. - Maintaining accurate and up-to-date records of client interactions and business development activities. - Coordinating with the team to prepare and delive...

As a Software Tester, you will be responsible for reviewing software requirements, preparing test scenarios, executing tests on software usability, and analyzing test results on database impacts, errors, or bugs. You will also be preparing reports on all aspects related to the software testing carried out and reporting to the design team. Additionally, you will interact with clients to understand product requirements and participate in design reviews, providing input on requirements, product design, and potential problems. Key Responsibilities: - Review software requirements and prepare test scenarios - Execute tests on software usability - Analyze test results on database impacts, errors, o...

As a Lead Service Delivery Manager in the 4PL industry specializing in Supply Chain Planning & Demand Forecasting for QSR and F&B organizations, your main role is to ensure alignment with Key Client deliverables and effectively manage services to drive internal governance and external reporting while maintaining a focus on customer service excellence. Key responsibilities include: - Managing the customer in all aspects, emphasizing the importance of internal resource management, appropriate escalation procedures, and continuous communication with all involved parties. - Implementing and maintaining Support and Service Delivery policies and processes to meet customer needs. - Driving 4PL proc...

As a Manager at PwC, your primary role will involve running a delivery pod executing enterprise & functions strategy engagements in Bengaluru. You will be responsible for mentoring senior/experienced associates, partnering with the Senior Manager and US engagement leaders, and converting ambiguous problems into structured workplans. Your duties will also include ensuring quality deliverables, supporting talent development, and collaborating with cross-functional teams to enhance processes and achieve organizational objectives. **Key Responsibilities:** - Plan & lead projects / workstreams - Convert problem statements into plans, estimates, and storyline - Own project deliverables, manage sco...

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, your role is crucial in maintaining clients" IT infrastructure and systems. You will proactively monitor, investigate, and resolve technical incidents and problems to ensure smooth operations. Your responsibilities include: - Managing work queues, addressing incidents and requests within agreed SLAs. - Updating tickets with the actions taken and logging issues to prevent escalation. - Collaborating with other teams and clients to provide second-level support. - Executing changes meticulously, contributing to the change management process with detailed documentation. - Auditing incident and request tickets for quality, recommen...

As a Project Manager for an Air Pollution Equipment Company, your role involves managing entire project developments from beginning to end for both domestic and international projects. You will be responsible for project allocation, resource planning, and execution within specified deadlines. Your expertise in techno-commercial plans, project estimation, and cost estimation will be crucial in developing project management processes considering time, cost, risk, quality, and integration. It is essential to deliver the organization's expectations and interact with clients to share project progress and feedback. Strong communication, team management, and documentation skills are required to sol...

As a Creative Designer at Techefficio, your role will involve working closely with the PM/BA and clients to produce high-quality designs. You will actively participate in client interactions for solution design and acquire in-depth knowledge of clients" brands. Adhering to the brief, guidelines, and timelines is crucial, along with effectively communicating and presenting design ideas for necessary sign-offs. Key Responsibilities: - Work closely with the PM/BA and Client(s) to produce high-quality designs - Actively participate in client interactions for solution design - Acquire good knowledge of the clients" brands - Adhere to the brief, guidelines, and committed timelines - Communicate an...

As a candidate for this full-time role with our client in Chennai, you will be responsible for leading the preparation and management of fiber optic systems according to client requirements during the tender phase. Your primary purpose will be to support tendering by analyzing and reviewing fiber requirements, estimating costs, developing design reports and installation guides, and staying updated with the latest fiber optic technology advancements. Your success in this role will be measured by your ability to effectively communicate with global stakeholders, clients, and suppliers, your self-driven attitude, your eagerness to learn, and your structured approach. Key Responsibilities: - Anal...

As an Accounting Associate, you will play a crucial role in managing day-to-day accounting tasks for Canadian clients, ensuring accuracy, timeliness, and professional communication. Your responsibilities will include: - Maintaining books of accounts for Canadian clients using software like QuickBooks Online, Xero, or Sage. - Ensuring compliance with CRA guidelines, Canadian GAAP, and industry-specific standards. - Directly communicating with clients via email or Zoom/Teams for clarification and updates. - Collaborating with Canadian CPAs on year-end reviews and tax filing preparations. - Providing support for audits, tax assessments, and other compliance requests. - Maintaining proper docume...

Site Visit Co-ordinator - 3 Nos. - It is an Urgent Requirement (only serious candidates looking for career growth need to apply) Candidates who had applied for the same role with us earlier, need not apply again. This role is a vital part of our sales and customer experience function , responsible for engaging with prospective clients, understanding their needs, scheduling property visits, and ensuring a seamless site visit experience from start to finish. Key Responsibilities: Connect with potential leads through calls, emails, and WhatsApp to qualify prospects. Explain project details, amenities, pricing, and location advantages clearly and confidently. Schedule and coordinate site visits ...