7121 Client Interaction Jobs - Page 18

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessf...

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

Role Purpose :Servienow BA ServiceNow Business Analyst (Min Experience 5 years of BA experience) Gather, analyze, and document business requirements for ServiceNow implementations across ITSM, ITOM, CSM, OMT and other modules. Translate business needs into functional specifications, user stories, and workflows while ensuring alignment with best practices. Collaborate with stakeholders, developers, and architects to design and optimize ServiceNow solutions that enhance business processes. Manage and prioritize the ServiceNow requirements backlog, ensuring alignment with business goals and stakeholder expectations. Conduct gap analysis, identify areas for improvement, and recommend process aut...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Responsibilities: - Collaborate with cross-functional teams - Manage social media presence & campaigns - Monitor online reputation & respond promptly - Optimize social media performance - Client Interaction - Trend Analysis - Content Ideation Sales incentives Annual bonus

Roles & Responsibilities: Ability to understand customers problems, create detailed business analysis documents, conceptualize the solution and present the same to customers. Communicate effectively with internal and external stakeholders in order to maintain transparency and ensure that the solution meets customers needs. Ability to conceptualize user scenarios and capture these as workflows and wireframes. Coordinate with design experts to create mockups for presenting solution recommendations to clients. Monitor the project progress and report the risks and issues in a timely manner. Ability to identify changes to the agreed scope and communicate with the customer and relevant stakeholder...

Looking for a self-motivated and highly driven GST Customer Success Executive. About the Customer Success Team: The Customer Success team is integral to ensuring the long-term success and satisfaction of our enterprise clients. This team guides clients through the entire lifecycle, from onboarding to product adoption, helping them unlock the full value of our solutions. As a GST Customer Success Executive, you will play a pivotal role in driving product engagement, maximizing customer satisfaction, and reducing churn. The ultimate goal is to ensure that customers are successful and fully engaged. Key Responsibilities: Understand clients objectives and align Masters India's products to meet t...

We are looking for a highly driven and experienced Regional Sales Manager (B2B) to generate sales in Punjab region for Lithium Ion Batteries (2/3W). Candidate has to develop strategic partnerships, expand customer base, and achieve revenue targets.

Job Description: Senior Project Manager Books Employment Type: Full Time, Permanent Education: Any Graduate Work Location: Chennai / Pondicherry / Remote Position Overview: We are seeking a highly motivated and experienced Senior Project Manager to oversee complex, multi-component publishing projects in higher education. The ideal candidate will have extensive experience managing end-to-end projects and ensuring that project goals are achieved on time, within scope, and to the highest quality standards. Key Responsibilities: • Proactively drive multiple project teams toward successfully meeting project and programme goals. • Set up and lead project kick-off meetings and establish clear proje...

Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is a must Familiarity with the business processes of at least one of the verticals like Financial Services, Banking is a must Contributing best practices Ideas to the product road map. Create the test scenarios and conduct functional validation. Excellent problem solving, presentation, written and oral communication skills Interact with clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery Create epics and user stories Mandatory Competencies BA - Business Analyst - Requirement Gathering BA - B...

Job Title: Business Development Manager RCM Sales About the Role: We are seeking an experienced and results-driven Business Development Manager (RCM Sales) to expand our presence in the US healthcare market . The ideal candidate will have a proven track record in selling Revenue Cycle Management (RCM) services to physicians, clinics, and hospitals, with a deep understanding of healthcare operations and client acquisition strategies. Key Responsibilities: Lead Generation & Cold Outreach Identify and connect with US-based healthcare providers through LinkedIn, email campaigns, and cold calls. Develop targeted prospect lists and initiate meaningful sales conversations. Generate qualified leads ...

Role Overview: Weare seeking dynamic and motivated individuals with 02 years of experience tojoin our Sales & Business Development team as Growth Executives Sales .This role offers an exciting opportunity to engage with enterprise clients,learn solution-based selling, and build a successful career in IT sales. Key Responsibilities: Understand and articulate Embees product & service portfolio (Cloud Solutions, Microsoft offerings, SAP, Security, etc.) Identify and qualify potential leads through research, networking, and outbound efforts. Support in preparing sales presentations, proposals, and pitches under the guidance of senior professionals. Participate in client interactions, virtual dem...

About The Role Skill required: Procure to Pay - Accounts Payable Processing Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after...

Hiring a Client Service Manager to build strong client relationships, manage end-to-end service delivery, ensure client satisfaction, and drive business growth through cross-selling and retention strategies. Be a spoc between Internal team & Client. Required Candidate profile Must have Excellent English Communication skills. Must be from HR background if fresher. Experience must have strong client handling exposure into HR Industry Know end to end HR Operations functions.