2115 Client Handling Jobs - Page 48

Responsible for the Pre sales demonstration of Eazy ERP. Doing a Software Requirement Study (SRS), for the clients. Closely handling all the User trainings for the product. Conducting a User Acceptance Test (UAT). Responsible for Go live process for the client. Handling all the client queries and providing necessary support. Monitoring and coordinating for payment recovery. Handling of multiple clients/ accounts. Gathering any fictional/ Technical requirements from the client and communicating internally. Requirements Good communication and interpersonal skills. Client handling, problem resolving and client retention skills. Education: Any graduate/ postgraduate, with technical background.

Responsible for the Pre sales demonstration of Eazy ERP. Doing a Software Requirement Study (SRS), for the clients. Closely handling all the User trainings for the product. Conducting a User Acceptance Test (UAT). Responsible for Go live process for the client. Handling all the client queries and providing necessary support. Monitoring and coordinating for payment recovery. Handling of multiple clients/ accounts. Gathering any fictional/ Technical requirements from the client and communicating internally. Requirements Good communication and interpersonal skills. Client handling, problem resolving and client retention skills. Education: Any graduate/ postgraduate, with technical background.

Responsible for the Pre sales demonstration of Eazy ERP. Doing a Software Requirement Study (SRS), for the clients. Closely handling all the User trainings for the product. Conducting a User Acceptance Test (UAT). Responsible for Go live process for the client. Handling all the client queries and providing necessary support. Monitoring and coordinating for payment recovery. Handling of multiple clients/ accounts. Gathering any fictional/ Technical requirements from the client and communicating internally. Requirements Good communication and interpersonal skills. Client handling, problem resolving and client retention skills. Education: Any graduate/ postgraduate, with technical background.

Job Summary: We are looking for a friendly, energetic, and well-presented Front Desk Executive to join our real estate team. This entry-level position is for fresher who are passionate about client service and interested in the real estate industry. The GRE will serve as the first point of contact for clients, ensuring a smooth and welcoming experience. Key Responsibilities: Greet and welcome walk-in clients, visitors, and prospects professionally. Coordinate and assist in scheduling site visits and client meetings. Maintain a neat and organized front desk/reception area. Record and update client information in internal systems or CRM tools. Assist in organizing events, open houses, or client hospitality sessions. Act as a support function for the sales and marketing team during client interactions. Requirements: Any 12 Pass / Diploma can apply Strong communication and interpersonal skills. Required Weekend Availability Polished and presentable appearance with a customer-centric attitude. Basic computer skills (MS Office, email handling); knowledge of CRM is a plus. Fluency in English and local language(s). Willingness to work weekends and travel to project sites if needed. Preferred Traits: Enthusiastic and eager to learn. Team player with a helpful attitude. Passion for real estate and dealing with people Passion for real estate and dealing with people

Fluent in Hindi & English CTC UpTo 25000 per month & Take home 20000 for an MBA fresher CTC Upto 30000 per month & Take Home upto 25000 for exp Quarterly Bonus 4065 Apprentice Salary : Freshers 22500 Exp 27000 if interested call 9343632026 Pallavi

0 to 1 year of experience. -Candidate should demonstrate proficiency in Salesforce.com business development, IT staffing sales (Salesforce) + (Salesforce & other IT sales). -Project Implementation & lead generation and staff augmentation(Salesforce).

Job openings for Tele Sales Officer in Bandra East Mumbai | Tech Turmeric IT Services Job openings for Tele Sales Officer in Bandra East Mumbai Female - Tele Sales + | Client Handling (1-2 Years) Mumbai, Bandra East Link Copied Telesales + client handling (1-2 yrs exp) Location- BKC Work: Managing in & out of clients at office Tele calling : Doing Outbound calls for lead generation Product: Lab Grown Diamond 1-2 years proper outbound calling experience Plus if from diamond or jewelry industry 1 - 2 Years 1 Lac 75 Thousand To 3 Lac P.A. Marketing / Advertising / PR / Media Planning Higher Secondary, B.A, B.Com, Other Bachelor Degree Key Skills Tele Caller Client Servicing Outbound Calls Outbound Sales Lead Generation Jobs by Location Jobs by Functional Area Raise your Query Hi! Simply click below and type your query. Our experts will reply you very soon.

•Preparation of client quotations and Tender. •Online & Offline Tender drafting and Submission. •Review and analyse bid proposals. •Maintain good relationship with existing customers. •Coordination between customers and client. Required Candidate profile •Good command over MS Office & Email applications •Excellent verbal & written communication skills. •Pleasant, professional & courteous personality. •Ability to work effectively in a team environment.

Sales and Business Development Client Relationship Management Product Promotion and Demonstrations Achieving Sales Target Collaboration and Coordination Sales Strategy and Planning

About the Role We are looking for a dynamic and detail-oriented Sales Executive to join our team and act as a key link between our external clients and internal departments. Youll be responsible for managing client inquiries, coordinating with internal teams (engineering, procurement, and finance), and ensuring timely preparation and delivery of quotations. This is a client-facing coordination role ideal for someone with strong communication skills, a proactive attitude, and a knack for multitasking. Whether you're fresh out of college or have up to a year of experience, this is your chance to be part of a growing team in the engineering and manufacturing industry. Key Responsibilities Inquiry Management: Receive and review incoming client inquiries via email, phone, or CRM systems. Client Communication: Serve as the first point of contact for external clients, clarifying requirements, timelines, and specifications. Internal Coordination: Work closely with internal departments—engineering, production, procurement, and accounts—to gather all required inputs for preparing accurate quotations. Quotation Preparation: Ensure that all quotes are prepared with correct technical and commercial details, pricing, lead times, and terms. Timely Dispatch: Follow up with teams to ensure that quotes are sent to clients within agreed timelines and with high attention to detail. Follow-up & Updates: Maintain consistent follow-up with clients post-quotation for updates, clarifications, and feedback. CRM & Documentation: Update all activities, client communication, and quotation records in the company’s CRM or quotation tracking system. Reporting: Provide regular updates to the Sales Manager on inquiry status, quote pipeline, and client communication.

Job Objective: The exclusive servicing team is a premium assisted matchmaking service which helps the premium customers find the right match (marriage) for themselves or their loved ones. The objective of this role is to assist them on an end-to-end basis via calls and e-mails. The role will require a person to build a strong relationship with the client and understanding with his/her client and provide best servicing experience. Job Description: Onboarding of Premium members and help them in setting up their profile Understanding the client's requirements for a “Jeevansathi” and search for shortlisted profiles on the basis of different Indian matrimonial norms (gender, religion/caste, mother tongue, occupation, education level, income, groups, marital status , etc) Reach out to prospects on behalf of the client and help in exchanging information among them and set up their meetings Be in regular touch with the client and keep him/her updated on the work being done on their profile by weekly/monthly report Handling escalation of the clients Achieving process SLAs and MIS report generation Ensuring adherence to the defined process and accuracy levels on transactions Build long term relationship with the client by provide best serving experience Required Skills: Excellent verbal and written communication skills Aptitude for fostering positive relationship building Client handling skills Customer Focus Attention to detail Knowledge of Indian matrimonial norms Flexibility with rotational offs and rotational shifts Desired Skills: Experience in handling premium customers/large accounts within voice/inbound processes Good with MS office to capture and understand customer feedback real time Multi-Tasking (E-mails & Tools) and coordinating with different team

' ! | (Male) : Indira Nagar, Bangalore Are you an HR professional who thrives in a fast-paced environment, values people-first policies, and has a sharp eye for talent? We want you on our team! Were looking for a to take the lead on: End-to-End Recruitment & Talent Acquisition Client Handling & Internal Team Management Smooth Onboarding & Employee Documentation Employee Grievance Redressal & Engagement Performance Management & Compliance Driving Culture, Communication & Retention : 4+ years of hands-on HR experience MBA/PGDM in Human Resources Great with people. Even better with processes. Fluent in MS Office & HRMS tools A problem-solver who’s always ready to lead from the front : Competitive, based on experience & industry standards If you're passionate about creating a vibrant workplace, fostering a culture of growth, and building strong teams — we’d love to hear from you! : am.hr@lifeeducare.com or WhatsApp at 9669991965 / 6262888899 Tag someone who fits this or DM us directly. Let’s build something great together!

About Enewate Enewate is a fast-growing environmental solutions company focused on wastewater management, sustainable water recycling, and decentralized sewage treatment systems. With 100+ projects executed across India, we aim to transform how communities treat and reuse water sustainably. At Enewate we are looking to hire Site Engineers for STP's (Sewage Treatment Plant). This role is responsible for overseeing the construction, installation, and maintenance of the plant . This includes tasks like supervising construction activities, ensuring quality control, managing resources, and troubleshooting technical issues. Site Engineers also play a crucial role in coordinating with various teams and stakeholders to ensure the project is completed efficiently and safely. Here's a more detailed breakdown of the Site Engineer's responsibilities: 1. Project Planning and Execution: Developing project plans: Contributing to the development of project plans, including scheduling, resource allocation, and task assignments for the STP. Site surveys and inspections: Conducting site surveys and inspections to assess site conditions, gather information for planning, and ensure compliance with design specifications. Supervising construction: Overseeing and coordinating construction activities on-site, ensuring they align with project plans and specifications. Quality control : Implementing and monitoring quality control procedures to ensure that the construction and installation meet the required standards. Resource management: Managing and coordinating the delivery of construction materials and ensuring their proper storage and use. Safety management: Enforcing safety protocols and ensuring a safe working environment for all personnel on site. Troubleshooting: Identifying and resolving technical issues that arise during installation and operation. Core responsibilities as below - 1. Installations and Site Visits: Managing the on-site execution of STPs. 2. Labour Management: Supervising on-site teams to ensure smooth execution of projects. 3. Material Management: Coordinating the delivery and use of materials for various projects. 4. Outstation Projects: Traveling to various locations to oversee critical project installations. 1. New Project Site Visits and Technical Discussions: - Site visits for new projects to handle technical meetings and provide insights during project finalization & constructions. - Supporting the sales team in project finalizations, leveraging technical knowledge to help them. 2. Installations and Drawings: -Retain partial responsibility for handling installations and drawings to support project execution. 3. Material Management: .

About Enewate Enewate is a fast-growing environmental solutions company focused on wastewater management, sustainable water recycling, and decentralized sewage treatment systems. With 100+ projects executed across India, we aim to transform how communities treat and reuse water sustainably. At Enewate we are looking to hire Site Engineers for STP's (Sewage Treatment Plant) . This role is responsible for overseeing the construction, installation, and maintenance of the plant . This includes tasks like supervising construction activities, ensuring quality control, managing resources, and troubleshooting technical issues. Site Engineers also play a crucial role in coordinating with various teams and stakeholders to ensure the project is completed efficiently and safely. Here's a more detailed breakdown of the Site Engineer's responsibilities: 1. Project Planning and Execution: Developing project plans: Contributing to the development of project plans, including scheduling, resource allocation, and task assignments for the STP. Site surveys and inspections: Conducting site surveys and inspections to assess site conditions, gather information for planning, and ensure compliance with design specifications. Supervising construction: Overseeing and coordinating construction activities on-site, ensuring they align with project plans and specifications. Quality control : Implementing and monitoring quality control procedures to ensure that the construction and installation meet the required standards. Resource management: Managing and coordinating the delivery of construction materials and ensuring their proper storage and use. Safety management: Enforcing safety protocols and ensuring a safe working environment for all personnel on site. Troubleshooting: Identifying and resolving technical issues that arise during installation and operation. Core responsibilities as below - 1. Installations and Site Visits: Managing the on-site execution of STPs. 2. Labour Management: Supervising on-site teams to ensure smooth execution of projects. 3. Material Management: Coordinating the delivery and use of materials for various projects. 4. Outstation Projects: Traveling to various locations to oversee critical project installations. 1. New Project Site Visits and Technical Discussions: - Site visits for new projects to handle technical meetings and provide insights during project finalization & constructions. - Supporting the sales team in project finalizations, leveraging technical knowledge to help them. 2. Installations and Drawings: -Retain partial responsibility for handling installations and drawings to support project execution. 3. Material Management: .

JOB DESCRIPTION Job Title: Relationship Associate Role Description :To be responsible for identifying customer needs, assessing their risk appetite and providing them investment options Job Location : Bengaluru, Kolkata , Chandigarh Role Description: 1. Advising clients with regards to their Investment in Equity and Derivative market, Place order on their behalf 2. To achieve healthy revenues without compromising on clients profitability 3. To conduct regular client meeting after market hours New client acquisition 4. To attain maximum reach of investment ideas/stock calls initiated 5. Regular interaction and meeting with branch sales team regarding new account acquisition and about mapped clients 6. Keep abreast of the market news, financial trends and current affairs Specific Role Responsibilities: 1. Placing order on behalf of client 2. Advising clients with regards to their Investment in Equity 3. Client meeting, Branch visits 4. Help new client to activate their account 5. Activating Stop trader client 6. New account acquisition Skill Sets: Education Qualifications: Graduate/ Post graduate Certification needed: NISM Series 8

Role: Identify and pursue new business opportunities through research and networking Calling and generating leads from the data provided Build and maintain relationships with clients Perks and benefits Salary + Incentives (Best in market) Referral bonus Retention bonus Mobile bill reimbursements

Assistant Vice President(AVP)- Sales website Link: www.dishainsurance.com Job Overview: The Assistant Vice President(AVP)- Sales will be responsible for developing and implementing sales strategies to drive business growth and increase revenue from corporate clients. This role requires a strong understanding of the insurance industry, as well as excellent communication and negotiation skills to build and maintain relationships with corporate clients. Key Responsibilities: 1. Develop and implement sales strategies to achieve business targets and increase market share in the corporate segment. 2. Identify and prospect potential corporate clients, including large corporations, small and medium-sized enterprises, and government organizations. 3. Build and maintain relationships with key decision-makers in corporate clients, including HR managers, benefits managers, and C-suite executives. 4. Conduct presentations and product demonstrations to showcase the benefits and features of the company's health insurance plans. 5. Lead and mentor a team of 4-5 professionals, ensuring smooth collaboration, performance, monitoring, and development of team members. 6. Negotiate and close deals with corporate clients, ensuring profitable pricing and contract terms. 7. Collaborate with the marketing team to develop marketing materials and campaigns targeted towards corporate clients. 8. Monitor market trends and competitor activities to identify new business opportunities and stay ahead of the competition. 9. Provide regular reports and updates on sales activities, pipeline, and performance to senior management. 10. Train and mentor sales team members to improve their knowledge and skills in selling health insurance to corporate clients. 11. Ensure compliance with all industry regulations and company policies. 12. Hands on experience in corporate sales/business development ( Corporate and SME) 13. Should have 10 to 12 years of experience in a general insurance company/ insurance broker / surveyor 14. Candidates should be smart, outgoing, aggressive towards new business acquisition. 15. Responsible for new Client Acquisition (General Insurance, corporate Sales) 16. Maintain good relationship with clients as well as insurance companies. Requirements: 1. Bachelor's degree in Business Administration, Marketing, or a related field. 2. Preferably looking into insurance sector 2. Minimum of 10 to 13 years of experience into Insurance broker or Insurance Company mostly from general Insurance 3. Proven track record of achieving sales targets and building relationships with corporate clients. 4. Strong understanding of the insurance industry, including knowledge of different types of plans, regulations, and market trends. 5. Excellent communication and negotiation skills. 6. Ability to work independently and as part of a team. 7. Proficient in using CRM software and other sales tools. 8. Strong analytical and problem-solving skills. 9. Ability to travel as needed. 10. Two wheelers must and should Suitable candidate can mail their resumes to ; hr@dishainsurance.com

Responsibilities: Understand client needs and provide design Present and sell interior design services to potential clients Create proposals, quotations, and contracts for design services. Skillset Proficiency software AutoCAD,EXCEL, POWER POINT.

Job Title: Business Development Manager | Location: Hyderabad | Experience: 7-10 years | Salary 7-14 LPA | Contact: Mayank - 9990735099 (WhatsApp or Call) Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link: https://shorturl.at/0Xtm6 Experience Required: 8 - 10 Years (Interior Design Industry Only) Shift timings: 10 - 6:30pm ( 6 Days Working ) Travel: Must be open to travel for client meetings and site visits. Company Overview: We are a leading Interior Design & Furniture Manufacturing company, offering customized design and execution services for premium residential interiors. With in-house capabilities in designing, execution, and production, we deliver complete turnkey interior solutions to our clients. Job Description: We are seeking an experienced and dynamic Sales / Business Development Manager to join our team in Hyderabad. The ideal candidate will be responsible for driving business growth by acquiring residential interior projects, including Modular Kitchens, Modern Wardrobes, and Complete Turnkey Solutions. Key Responsibilities: Generate new business by leveraging personal and professional networks. Acquire residential interior projects including complete turnkey interiors. Build and maintain strong relationships with homeowners, architects and builders. Act as a bridge between the client and internal design/execution teams. Conduct regular market visits and client meetings to ensure pipeline development. Meet monthly/quarterly sales targets and maintain a healthy funnel. Represent the brand professionally in client interactions and networking opportunities. Candidate Profile: 8-10 years of experience in interior design project sales or business development. Strong client base or professional network in the home interiors segment. Knowledge of modular furniture, and turnkey execution. Must have prior working experience in a Turnkey Interior Design and Modular Furniture Manufacturing company In-depth understanding of interior design trends, materials, and execution processes. Excellent communication, client handling, and negotiation skills. Self-driven, target-oriented, and able to work independently. Why Join Us: Work with an established company with in-house furniture manufacturing. High-growth opportunity for sales professionals in the interior design industry. Attractive incentives based on performance. Interested candidates can apply or share their updated CVs at essveeconsultant12@gmail.com Current Openings ( Naukri ) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings ( LinkedIn ) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Mayank 9990735099 ( WhatsApp or Call )

Position Internship arrow_back Back Experiance 0-2 Location Mumbai, Delhi, Bangalore, Hyderabad, Ahmadabad, Chennai, Kolkata, Surat, Pune, Jaipur, Lucknow, Kanpur, Nagpur, Indore, Thane, Bhopal, Visakhapatnam, Patna, Vadodara, Ghaziabad, Ludhiana, Agra, Nasik, Faridabad, Meerut , Rajkot, Varanasi, Srinagar, Aurangabad, Dhanbad, Amritsar, Navi Mumbai, Allahabad, Ranchi, Gwalior, Jabalpur, Coimbatore, Vijayawada, Jodhpur, Madurai, Raipur, Kota, Chandigarh, Guwahati , Sholapur, Bareilly, Mysore, Moradabad, Gurgaon, Aligarh Responsibility If you're here, you probably know about Truelymarry! Since 2010, Truelymarry, has been providing top-notch Indian Matrimony Services We are passionate about collaborating with new clients and employees, which is why we offer fantastic internship opportunities These internships provide real-world experience working with both Indian clients and NRIs, Internship Opportunities at Truelymarry We offer two exciting internship positions: Digital Marketing Intern and Customer Relationship Manager Intern, Digital Marketing Intern Responsibilities Basic knowledge of SEO and SMO Basic experience with graphic design tools like Canva and Photoshop Familiarity with social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and Pinterest Customer Relationship Manager Intern Responsibilities Proficiency in MS Excel Comfortable engaging with clients Capable of following up with clients Join us at Truelymarry for an enriching experience and valuable learning opportunities! Specifications Join Our Team: Exciting Internship Opportunity Are you a passionate and eager learnerWe're looking for interns who can coordinate effectively within teams, respond quickly, and adapt easily to new situations, Key Attributes Team coordination Punctuality Adaptability Quick responsiveness Fast learning Client handling skills (a plus) We value active engagement with our team and participation in company or social events, Perks And Benefits Flexible work arrangements: Work from home or the office Monthly stipend (performance-based) A journey of learning and growth awaits! Embark on an exciting journey with us and enhance your skills Apply now!

Acuityis currently looking for dedicated and motivated individuals who have strong exposureto Insurance Financial Industry Group, for its Investment Banking teambased in Gurgaon. Key Responsibilities Supporting our investment banking clients on insurance industryanalysis which includes providing research-based outputs on insurance players,KPIs and market landscape Preparing insurance company profiles, pitch books, detailedfinancial analysis, industry reports, company focused discussion documents Preparing financial analysis including trading / transactioncomparable, operational / financial benchmarking, etc. Meet project timelines and quality of deliverables in a manner toensure high client satisfaction Conducting quality control check of the outgoing reports / packs Other activities include structuring deliverables / teams developing new capabilities / new research products Demonstratestrength and experience in client / requester relationship building andmanagement, information / knowledge needs assessment Required Background Education: Post-Graduationin Finance or equiv. qualification (CFA, MBA (finance), CA or equiv.) Experience: Minimum 4-6years of experience in the Investment banking space, with focus on insurance companyanalysis Skills: In-deptunderstanding of US / Europe-based insurance companies landscape, reporting,KPIs, financial analysis. Should be well versed with MS Office suite speciallyMicrosoft Excel, Word and Power Point Knowledge: Workingknowledge of database such as Capital IQ Pro / Capital IQ, Bloomberg, Factset,Thomson, etc. Leading and delivering projects, including: o Company profiles andpitch book support o Macro-economic and industry overviews with experienceworking across various industries o Target identification, Trading andTransaction comps o Benchmarking, Ratio analysis o Financial modeling Excellentwritten and spoken communication skills with experience in Client handling

Skill - Qual+ Quant (Energy / Infrastructure / Healthcare / TMT) Responsibilities- Supporting our clients on multiple industries including Energy Infrastructure, Healthcare, Metal Mining, Retail, Oil Gas, FIG Preparing pitch books, information memorandums, industry studies, company profiles, company focused discussion documents related to various industries Preparing financial analysis including trading/ transaction comparable, operational/ financial benchmarking etc. Meet project timelines and quality of deliverables in a manner to ensure high client satisfaction Conducting analysis performing quality control check of the outgoing reports / packs Other activities include structuring deliverables developing new capabilities / new research products Demonstrate strength and experience in client / requester relationship building and management, information / knowledge needs assessment Required Background- Post-Graduation in Finance or equiv. qualification (CFA, MBA (finance), CA or equiv.) Minimum 4-8 years of experience in the Investment banking space Strong statistical and analytical skills to assess the economic performance / analysis of companies and industries for clients The candidate should have the ability to work independently and possesses the management / leadership skills to run the research on a day-to-day basis Excellent written and spoken communication skills with experience in Client handling Working knowledge of databases such as Bloomberg, Capital IQ, Thomson Research, FactSet etc. Should be well versed with MS Office suite specially Microsoft Excel, Word and Power Point

Account Executive Staffing Overview: An Account Executive in the staffing industry is responsible for managing client relationships, identifying new business opportunities, and ensuring that staffing needs are met with qualified candidates. They serve as a liaison between companies seeking talent and the staffing agency. Key Responsibilities: Develop and maintain strong relationships with clients Identify and pursue new business opportunities Understand client staffing needs and create tailored solutions Collaborate with recruiters to fill open positions Negotiate contracts and pricing Meet sales targets and KPIs Stay updated on industry trends and labor market conditions Skills Required: Excellent communication and interpersonal skills Strong sales and negotiation abilities Organizational and time management skills Knowledge of HR and staffing industry practices Proficiency with CRM software and Microsoft Office Typical Background: Bachelor's degree in Business, Marketing, or related field 1–2 years of experience in sales, recruiting, or account management (preferably in staffing) Interested Candidates please share your CV at heena.qureshi@tecnoprism.com

Overview of the role The Associate Operations Manager will lead the Creative Production Services team as a strategic leader for the CPS Operations, the AOM will Managing the day-to-day production operations for the client Support and translate broader company-wide strategic vision and priorities into clear and tangible production objectives, priorities, and action plans for the CPS operation; working in conjunction with Regional and, when appropriate, Global Leadership Establish and maintain deep, consultative relationships and is a highly trusted advisor to local and client stakeholders on pre-media, pre-press, print production, digital production, video/broadcast production, transcreation/translation, sourcing, creative and associated industry practices and trends Ensure regional procedures and processes are aligned with the Client / organizations global procedures, processes, and guidelines Role Summary Strategy, Vision and Leadership, Client Focus Design, implement and own the vision and growth strategy for the CPS team in line with the goals of Client / Williams Lea Initiate, collaborate and drive change management initiatives to support the business Monitors progress of on-going projects across the CPS Operation; provides guidance and leadership to address and resolve promptly, accurately, effectively, any issues or problems that may arise. Ensures all relevant stakeholders remain informed on project progress Provides thought leadership, insights, and perspectives that support client initiatives and align our services with client needs Maintains strong working relationship with Global and Regional stakeholders to ensure deliverables meet project specifications and client needs Operational Excellence Manage day-to-day production operations of all the service lines in the Creative Production Services Business unit Develops effective production models from previous experience, current market trends, and competitor intelligence; establishes cost effective, creative, and innovative production strategies to meet the client needs Regularly analyses performance through KPIs and other metrics and at formal periodic production review meetings; utilizes data to maintain or improve performance across the operation Creates strong and effective global and regional partnerships and collaborates across the business to ensure client needs are met and projects stay within scope, budget, timeline, quality and other Key Performance Indicators (KPIs). Plans and executes change management activities to drive change while maintaining operating effectiveness and client satisfaction; ensures timely and efficient communication of management decisions throughout the region. Define Customer Satisfaction (CSAT) benchmarks focused on our Key Performance Indicators; design & implement the CSAT survey across clients and service lines Analyse the CSAT scores against the BU KPIs to identify focus areas, solutions, define and execute appropriate strategies to support them People Recruit and lead the CPS leadership team to support the development and execution of the CPS strategy Communicates timely, relevant information to employees, as appropriate, so they understand company performance, business direction and initiatives Promote a culture of high performance and continuous improvement that values learning and a commitment to quality Establish and monitor team performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments Drive initiatives focused at improving employee morale and engagement Growth Maintains and utilizes a long-term, holistic view of the business; proactively identifies future needs and opportunities and generates innovative solutions that drive profitability. Actively supports innovation, testing and implementation of production technology tools Supports Companys profitability efforts by encouraging and actively enabling innovation, creativity, and cost efficiency through all production activities. Keeps a focus on production and client service needs ensuring client retention is maximized by partnering with Global and Regional Client Servicing & Operations needs. Supports Business Development and Client Growth teams by providing attention to new and transition work or Proof-of-concept in order to win new business. Increase the Companys profile through actively engaging in networking, and/or other industry activities Skills Required 8 - 10 years relevant experience (preferably within a leading global creative production agency) Proven experience successfully managing large-scale, multi-discipline international brand production teams within a media/creative production environment Deep understanding of effective creative production across all key disciplines: processes, roles, tools (digital and conventional), and workflow practices and trends Previous P&L ownership, accountability and demonstrated growth initiatives Strong leadership skills; ability to engage, influence and inspire peers, direct and indirect reports Collaborative professional, self-reliant, good problem solver and results oriented Intellectual curiosity required to ask the right questions and drive out inconsistencies Problem solving - understanding and offering solutions Relentless high energy, drive and proactiveness Strategic thinker with an excellent understanding of key industry influences and the ability to apply this thinking to a variety of clients and brands

Role: Account Manager Location: Hyderabad Key Pointers: Lead CXO-level conversations and shape high-impact IT solutions. Collaborate with delivery and pre-sales to drive value-led proposals Your responsibilities will include: Sales and business development - the incumbent will co-own the sales targets for this stream along with the Sales Lead. In addition, he/she will be responsible for researching prospects, generating leads and building the account penetration strategy for existing accounts in this industry. Marketing support - building case studies and thought leadership to be published externally, designing/executing/monitoring campaigns. Product management - building research that feeds into segment strategy, studying market trends for future roadmap. Customer onboarding and management - Represent client meetings as an SME, coordinate with product teams for running pilots and monitoring milestones for successful onboarding. Coordinate and align internal stakeholders for the above activities. Skills Required: 5-10+ years in IT services sales with strong new Account Management Experience. Proven ability to close large-cap, multi-million-dollar deals. Strong consultative selling skills and an aggressive, outcome-driven mindset. Prior experience should be in sales or GTM in an IT services organization, should be directly responsible for revenue targets and client management. Excellent verbal communication, interpersonal, influencing and persuasion skills. Strong stakeholder (both internal and external) management experience and good executive presence.