2115 Client Handling Jobs - Page 42

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Qualifications: Strong academic background with over 70% marks in 10th and 12th grade. Any graduate with minimum 9 months experience in sales Freshers with a Post Graduate Degree in Management Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: Our incentive programs are designed to recognize and reward your hardwork, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning & development. Educational Qualifications: Any graduation ,and Any PG Skills Required: Direct Sales , Field Sales , Key Account Manager , Revenue Generation , Up Selling , Cross Selling , Renewals , Business Development , Client Handling , Sales , B2B Annual Salary Range: --> INR 3,00,000 - 4,80,000 Candidate Attributes: The essential skills required for the role are active listening, good verbal and written communication, ability to work independently and customer orientation.

Customer Communication on PRODUCTS, PRICING, SERVICE, SHIPPING et After sales support to customers on products Receive, process & resolve customer complaints Documentation of Customer Complaints & Resolution Assign serial numbers to imported products Required Candidate profile UG/PG/MBA 5+yrs exp into CUSTOMER SUPPORT with any B2B/ B2C business coordinating SALES, AFTER SALES SERVICE, PRICING, SHIPPING etc Strong skills in CS, CLIENT HANDLING, COMMUNICATION, SAP etc must Perks and benefits Excellent perks. Send CV to cv.ch1@adonisstaff.in

Account Opening Executive roles and responsibilities: 1. Opening of Accounts in Brokerage Firm 2. Will be responsible to map potential customers and existing clients for referrals to generate sales leads. 3. Document collections, KYC and other verification. 4. 6 months to 3 years of experience in Securities Broking Firm/ Stock Trading Firm/BFSI. 5. Sales Targets: Meet or exceed monthly and quarterly sales targets and quotas. 6. Pipeline Management: Maintain an organized and updated sales pipeline, keeping detailed records of client interactions and progress. 7. Market Research: Stay informed about industry trends, market conditions, and competitors to identify new opportunities. 8. Collaboration: Collaborate with the sales team and other departments to ensure a seamless customer experience. Qualifications: Proven experience in outbound sales or a similar role is preferred. Strong communication and interpersonal skills. Self-motivated with a results-oriented mindset. Excellent negotiation and persuasion skills. Sales executive skills and mindset Ability to work independently and as part of a team. Willingness to learn and adapt to new sales techniques and tools. CTC Offered: Salary depends on Experience & Interview, Plus Incentives Upon consistent performance, an employee can earn up to 40-75% of Salary as their monthly incentive Other Benefits Since the targets are reasonable and achievable, employee gets to enjoy Job Stability despite it being a target-oriented role. Opportunity to earn Higher Income with the help of our lucrative incentive structure Few of the major factors which differentiates this profile from any other sales job are: (i) Complete Desk Job (ii) No Cold Calling involved, its much more than a telecaller job! (iii) Leads are provided directly making it easier to have a clientele

We are looking for a dynamic and results-driven Business Development cum Account Manager to join our team. The ideal candidate will be responsible for driving business growth by acquiring new clients and managing key accounts in the domestic staffing domain . You will play a dual role in expanding our client base and ensuring smooth service delivery for existing clients. Key Responsibilities: Business Development: Identify and generate new business opportunities in the domestic staffing space (IT/Non-IT). Develop and execute sales strategies to acquire new clients. Conduct market research to stay updated with industry trends, competition, and potential clients. Build a strong pipeline of prospects through networking, referrals, cold calls, LinkedIn outreach, and events. Create and deliver effective proposals and pitch presentations to prospective clients. Account Management: Serve as the primary point of contact for assigned client accounts. Understand client staffing requirements and ensure timely delivery of quality profiles. Coordinate with internal recruitment teams to meet client needs and expectations. Maintain strong client relationships and drive account growth through upselling and cross-selling. Monitor and ensure service-level agreements (SLAs), compliance, and client satisfaction metrics. Key Skills & Qualifications: Proven track record in business development and account management in a staffing/recruitment agency . Solid understanding of domestic hiring trends and recruitment processes. Strong interpersonal, communication, and negotiation skills. Ability to multitask, prioritize, and manage time effectively. Bachelor's degree in Business, HR, or a related field (MBA preferred but not mandatory).

Company Profile: We are a leading global mobility solutions provider catering to the Business of Tomorrows. We are a subsidiary of Tech Mahindra and a part of the 19 billion $ Mahindra Group. Our solutions are deployed by over 130+ mobile service provides and financial institutions in over 95 countries and enrich the lives of over 2 Billion people globally to deliver a better future. With 18 years of experience and 8 product lines, we have seen double digit growth in the last 3 years. We enable service provides to enhance customer experience, rationalize costs, and accelerate revenue growth. Our portfolio spans across multiple domains: Mobile Financial Solutions: 130+ deployments, empowering 1 billion+ people globally Digital Lifestyle Solutions: 65+ deployments globally Messaging Solutions 80+ deployments, process 1 trillion messages annually Consumer Value Management 40+ deployments across 25+ countries Mobile Data Solutions 1 billion hits/day in a single deployment Business Solutions 230+ million subscribers catered to in a single deployment. Managed Services Recent Awards/Recognitions We are 3 times GLOMO Award winner Positioned in Gartner Magic Quadrant on Integrated Revenue and Customer Management for CSPs in 2016 and 2017 Won Africacom awards in 2017 in the Best Mobile Financial Services category Experience - 4 to 6 Years No. of requirements - 1 Location - Gurgaon/ Bangalore Keyword for Search (Mandatory Skills): fintech, banking, Business Analysis, BA Degree: Bachelor's Degree, Master's Degree Job Description – As a Business Analyst for the Fintech Product Line, you will be responsible for bridging the gap between business needs and technical solutions. You will collaborate with cross[1]functional teams, including product managers, engineers, designers, and stakeholders, to gather requirements, analyze data, and define the product roadmap. Your analytical insights and understanding of market trends will drive the development of our cutting-edge fintech wallet products. This role requires strong analytical skills, attention to detail, and a passion for delivering innovative financial solutions. Requirement Gathering – Introduce existing product solutions to the client, gather client's expectation. Assist in mapping client expectation to the existing functionalities available in product. Prepare customization inputs required to meet client expectation. Requirement Analysis, Validation and Implementation. Collaborate with development team for discussing the feasibility of implementing client specific customization in the product. Prepare various functional documents and facilitate review of the same by various stakeholders, closure with client sign off. Have internal kick off for implementation with all stakeholders in order to clarify and define the project scope; apprise them of timelines that have been communicated to client. Knowledge Transfer – Clarify and elaborate the scope of work to Development team. Project scope sharing with testing team, documentation team. Product Validation - Review UAT cases provided by internal product validation team for client delivery. Perform sanity testing of client releases by running various test cases from UAP on the same. Validate that there is no gap in terms of scope and final client delivery. Product Training & UAT Sign off Review training material provided by documentation. Provide training to various stakeholders from client end. Assist client in performing UAT. Assist Program Management team to get sign off on the project RFP Compliance Product Roadmap – Participate and assist BD team for RFP compliance, submissions and product demos. Proactively engage with Product Management team to envision product roadmap Technical/Functional Skills – In-depth knowledge of Mobile Money developments across the globe along with terminologies. Awareness of latest industry trends prevalent in the domain of Mobile Money systems. Prior experience in Business / Systems Analysis Interested candidates can share there resumes at - sweta.pandey2@comviva.com

Responsibilities: * Manage client relationships through effective communication and collaboration * Require Excellent Communication Skills prior experience in International process Night shift , Sat &sun fixed off Only Female Can apply age 20 to 35

Role & responsibilities We need 2 Merchandisers with an experience of 3-8 years with any export house (Home Textiles / Apparels), with strong communication skills to handle international clients & agents independently and has contacts in various buying houses to generate leads. Preferred candidate profile •An Experience of 3-8 years with any export house •Preferably from the background of Apparels •Strong communication skills to handle clients •Contacts in various buyers/buying houses to generate leads Perks and benefits Commission on sales generated

1. Should have good client handling experience 2. Co-ordinate with the client and vendors regarding all issues pertaining to the product from sample to shipment to ensure delivery within agreed cost, quality and timelines. 3. Communicate with clients in a timely and effective manner to update them on progress of the product at each stage and resolve issues if any. 4. Candidates have good communication skills

Min. 1 yr international voice exp. required (for experienced). Excellent comm. skills a must. Salary 4–6 LPA based on profile. Call Azra NOW for 1st round: 9972296132 / 8951992038. Limited slots – Apply today! Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

Male candidates are preferred Key Responsibilities: Identify and generate new business opportunities through cold calls, emails, and networking. Pitch marketing and advertising solutions to potential clients. Build and maintain strong client relationships. Meet and exceed monthly sales targets and KPIs. Understand client needs and tailor solutions accordingly. Work closely with the marketing team to align sales efforts with campaign strategies. Maintain accurate records of leads, prospects, and client interactions. Requirements: 1+ year of experience in sales or business development (preferably in marketing/advertising). Strong communication and interpersonal skills. Confidence in making cold calls and following up on leads. Ability to work under pressure and meet targets. Self-motivated and goal-oriented. Basic understanding of marketing and advertising concepts.

Role Summary : Were looking for a skilled professional with a blend of IT Business Development and HR Operations experience. The role involves lead generation, client/vendor coordination, and support in internal hiring and HR tasks. Skills Required: Strong in lead generation & client/vendor handling 3+ years in IT BDE, 2+ years in HR operations Excellent communication & organizational skills

We are Hiring Business Development Executive for Mumbai and Gujarat Location. Roles and Responsibilities Identify new business opportunities through market research, cold calling, and lead generation. Develop and maintain relationships with clients to drive revenue growth. Conduct client meetings to understand their needs and provide solutions. Handle existing clients' queries and issues related to civil engineering projects. Collaborate with cross-functional teams for successful project execution. Desired Candidate Profile 2-6 years of experience in B2B sales or business development in the civil engineering industry. Diploma or B.Tech/B.E. degree in Civil from a recognized institution. Strong understanding of b2b sales principles, client acquisition, handling, meeting management, market research, revenue generation strategies.

We are hiring Sales and Marketing Executives who are enthusiastic about promoting digital services, generating leads, and building long-term client relationships. The role involves both online and offline marketing efforts to grow our client base across industries. Key Responsibilities : Identify and approach potential clients for website, mobile app, and software solutions & IT Services Promote services through digital channels and direct client interactions Create and execute marketing strategies and campaigns Maintain a database of leads, prospects, and follow-ups Assist in creating marketing materials and social media content Conduct market research and competitor analysis Required Skills : Good communication and presentation skills Basic understanding of digital products and marketing Ability to work with targets and timelines Knowledge of social media platforms and local market trends Creativity in approaching sales opportunities BBA, B.Com, MBA (Marketing), or relevant background preferred Freshers with strong communication skills and passion for sales can apply Candidates from Saharanpur or nearby areas are highly preferred

Position: Audit Manager Internal Audit & Risk AdvisoryPrimary Purpose of the Role The Audit Manager will lead and manage internal audit engagements and related advisory services, including Internal Financial Controls (IFC), SOX compliance, and Standard Operating Procedure (SOP) design. The role involves overseeing audits across key business functions such as HR, Payroll, Finance, Inventory, Procurement, Statutory & Legal, Receivables, and Fixed Assets. Key Responsibilities Lead and manage end-to-end internal audit engagements across multiple domains (P2P, O2C, HR, Finance, Operations). Supervise and review the execution of IFC and SOX audits, ensuring compliance with regulatory and internal standards. Design, review, and enhance SOPs and internal policies to strengthen governance and control frameworks. Provide strategic insights and recommendations to senior management based on audit findings. Coordinate with cross-functional teams and external stakeholders to ensure timely and effective audit execution. Mentor and guide junior auditors, ensuring high-quality deliverables and professional development. Technical Skills & Experience Proven experience in managing internal audit projects, preferably in a consulting or corporate environment. Strong understanding of audit methodologies, risk assessment, and control evaluation. Hands-on experience with: Internal Financial Controls (IFC) audits SOX compliance audits Functional audits (P2P, AP, AR, HR, O2C, etc.) SOP and policy development Familiarity with ERP systems such as SAP, Oracle, or similar platforms. Soft Skills & Leadership Competencies Strong leadership and team management capabilities. Excellent stakeholder management and communication skills across all organizational levels. High attention to detail with a focus on quality and outcomes. Ability to manage multiple priorities in a dynamic environment. Resilient, adaptable, and solution-oriented mindset. Strong analytical and presentation skills. Qualifications Any post graduate Minimum 5 years of experience in Internal Audit, with at least 2 years in a supervisory or managerial role. Professional certifications such as CIA, CISA, or equivalent are highly desirable.

Responsibilities: Developing and Implementing Business Development Strategies Building and Nurturing Client Relationships Generating and Qualifying Leads Creating Business Proposals and Presentations Negotiating Deals and Closing Agreements

Role & responsibilities : Act as the primary point of contact for B2B clients after sales closure. Manage and respond to service requests or issues raised by clients via ticketing systems and email. Coordinate with internal technical/support teams to ensure the timely resolution of client issues. Maintain accurate records of communication and follow-ups in CRM or ticketing platforms. Track SLAs and escalate unresolved issues as needed to ensure client satisfaction. Prepare and share regular status updates, reports, and performance summaries with clients. Build strong relationships with key client stakeholders through regular check-ins and proactive engagement. Support in renewal, upsell, or cross-sell conversations with the account management team. Identify recurring issues and recommend process improvements to enhance service delivery. Key Requirements: Bachelors degree in Business, Marketing, or a related field. 13 years of experience in a B2B client servicing, after-sales, or support role. Familiarity with ticketing systems like Zendesk, Freshdesk, Zoho Desk, or similar. Excellent verbal and written communication skills. Strong problem-solving and follow-up abilities. Ability to multitask, prioritize work, and manage time effectively. Proficiency in MS Office tools (Excel, Outlook, Word). Experience in CRM platforms is a plus. Preferred candidate profile Client-first attitude with a passion for service excellence. Ability to work under pressure and manage escalations calmly. Willingness to go the extra mile to ensure client satisfaction. Team player with a collaborative mindset.

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly conveyance payout: Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Educational Qualifications: Any graduation ,and Any PG Skills Required: Direct Sales , Field Sales , Key Account Manager , Revenue Generation , Up Selling , Cross Selling , Renewals , Business Development , Client Handling , Sales , B2B

Handle inbound calls, address customer inquiries, & resolve issues. Meet or exceed daily, weekly, & monthly targets for sales, lead generation, customer interactions. Proven experience in a telesales or Sales Executive role. Flexi working Travel allowance Sales incentives

BDE for real estate team. The candidate will have to make outbound calls to prospective customers, giving property options, and generating quality leads This role is crucial in building the first point of contact btw our brand and potential clients

Role & responsibilities This is a full-time on-site role for a Business Development Executive, located in Ahmedabad. The Business Development Executive will be responsible for generating leads, sales, new business opportunities, managing regular client, developing business strategies, and building relationships with potential clients. Day-to-day tasks include cold calling calling, lead generation, strong communication with current and prospective clients, and overseeing account management to ensure client satisfaction and business growth. Preferred candidate profile Skills in New Business Development and Lead Generation Strong Business acumen and strategic thinking abilities Excellent Communication and relationship-building skills Experience in business development and sales Bachelor's degree in Business, Marketing, or related field Proven track record in business development and sales Ability to work independently and as part of a team Experience in the advertising industry is a plus Looking for aggressive and enthusiastic candidate

Responsibilities Find leads & pitch clients Track data (Excel/CRM) Support social media Assist with reports & updates Requirements PGDM/MBA (freshers welcome) Excel, PowerPoint, Google tools Good communication & teamwork Bonus: Interest in interiors Health insurance Annual bonus Performance bonus Sales incentives Mobile bill reimbursements Job/soft skill training

Account Manager will be responsible for managing the organizations relationships with its client and few key Accounts. He will be in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company. The goal is to keep clients or accounts as long as possible. Account managers will be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. This role would require practical & proven experience in areas of Sales & Client Management, Talent Acquisition and Key Account Management. Framing and executing new initiatives, people management, strategic planning, Account management, business development ,scaling the new accounts, customer relationship management and escalations management ,planning will be crucial part of this role, keeping in mind to create a positive brand image for customers, market and business community. PRIMARY RESPONSIBILITIES: Responsible for getting new business with existing relationships as well as penetrating into new clients. Interface between the Client & Company as a SPOC. Should be able to formulate account penetration strategies by understanding pain points and aligning solutions. P & L Management, Staffing metrics and processes, reducing cost per hire while keeping quality of hire bar high. Monitoring competitors and reviewing our offerings in light of competitors developments Maintaining healthy relationship & mining more business from same existing accounts/client. Responsible for managing all the operational requirements of the client like sharing of Daily/weekly and monthly reports for maintaining client relationship. Account mapping & mining, Vendor Relationship Management in the field of Talent Acquisition and Support functions Ensure best utilization of associate Bench List to improve the redeployment and retention rate. Driving productivity, team management, requirement bifurcation to ensure delivery target achievement for the team. Responsible for reports and dashboards with a view to apprise management of the overall Hiring status and assist in critical decision-making process Reporting to Senior Management on forecasts, fulfilled and ongoing requirements. Ensure best utilization of associate Bench List and improve the associate experience Overseeing customer account management, including negotiating contracts and agreements to maximize profit Ensure that the projects are executed according to client expectations within the parameters of the terms of contract.

Maintain day-to-day client contact for Search Engine Marketing (PPC) - Responsible for understanding client goals and agency deliverables and campaign execution - Day-to-day liaison with internal team members on Campaign developments - Responsible for contributing ideas to grow the clients business - Proactively providing the clients marketing plans with the greatest amount of value- added communication - Format and prepare weekly search reports for clients. Reports would be in the form of tables, graphs, summaries, and slides, illustrating data graphically and translating complex findings into written text. - Track, analyse and summarize program results and progress - Help to prepare and research needed materials for client presentations and engagements - Conduct research and fact-finding for reports, presentations and articles - Perform keyword research and basic analysis, monitor progress of campaigns using various reporting tools - Be able to clearly convey and explain search engine best practices to company associates and to clients. - Training subordinates with the goal to make each member self- efficient and execute independently. - Detail-oriented with effective verbal, written, and visual communication skills for a variety of audiences, logical and analytical approach while interpreting the numbers.

Hi, We are hiring for the Leading ITES Company for HRM Lead Profile. Overview The HRM Lead manages and leads the HRM process and the overall utilization of HRM Processors and analysts. Additionally, this role is fully responsible for the service delivery and all related aspects for client. In addition to this he/ she will also be responsible for leading innovations within HRM stream Manager helps specialists resolve all issues evolving during execution of employee HRM services and takes all managerial decisions in consultation with client leadership. Key Skills: Minimum 2 Yrsexperience in Leading end to end employee life cycle. Minimum 1 year experience in the area of HRM/ HRSS. Good knowledge of leading HRM Tools like SAP, Workday Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Kolkata ) Type : Job Code # 558 Formal Education & Certification Bachelor / masters degree in any discipline Advance computer knowledge required (MS- Office Applications) Proven ability to adapt to new tools by applying logical approach Working Experience in the area of HRM/ HRSS 3- 6 years for US Preferred. Desired Education & Certification (Either one or multiple) MBA in HR HRM expertise in multiple geographies / industries Knowledge & Experience Excellent understanding of core process steps and impact thereof Good knowledge of leading HRM Tools like SAP, Workday or any other in-house / legacy tools. Leading end to end employee onboarding / terminations, employee life cycle management. Proven ability to refine processing procedures based on big picture understanding Experiential knowledge of key challenges in the area and learning agility for the latest trends. Good understanding of various Systems/ applications being used in space. Ability to understand:- the client administrative environment The current systems being used and the improvement opportunities. Workflow Management Ability to prioritize and provide recommendations in required business scenarios. Proven ability of influencing business decision basis self- domain expertise. Behavioral Attributes Excellent communication skills Excellent negotiation skills Leadership skills Analytical skills Social Media Knowledge Training Skills Good analytical, problem-solving and decision-making skills. Proven ability of managing large teams by motivating team members to achieve common business objectives. Core Role Responsibilities Manage core business of end-to-end HRM process for the client. Ensures timely resolution to each request received. Manage and exceed the Service levels as agreed with the client. Proactive recommendations on improving service levels by anticipating any upcoming changes. Designs, develops and maintains the HRM process in the organization. Explores the market best practices in the HRM space and implement appropriate best practices in the organization Brings to the table awareness of dynamic regulatory environment and is mentor to DRs and resources. Manages and develops the team of HRM resources. Acts as a single point of contact for managers regarding HRM topics. Assertive communication basis logical recommendations suitable to business needs. Keeps his team engaged and challenges self and team for continuous improvement.

*Develop a deep understanding of our insurance products and services *Present insurance solutions to clients, address their inquiries, and guide them *Excellent client handling & persuasion skills Perks and benefits *Travel allowance *Performance based incentives