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0.0 - 1.0 years
0 - 0 Lacs
Ghaziabad
Work from Office
Responsibilities: Deliver the service as per training Manage inside sales process from lead to close Ensure compliance with company policies & procedures Shift allowance Sales incentives Performance bonus
Posted 4 weeks ago
5.0 - 10.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Job Summary: We are seeking an experienced and knowledgeable Senior Horticulturist / Landscape Consultant to lead our landscaping projects across various sites. The ideal candidate will have hands-on experience in managing day-to-day landscape operations, plant selection, client interaction, and the execution of both softscape and hardscape works, including knowledge of modern irrigation systems such as drip irrigation. Key Responsibilities: Oversee and manage day-to-day horticultural and landscape site operations Conduct regular site visits to monitor work progress, quality, and plant health Lead plant selection , placement strategy, and procurement in line with design intent and local climate conditions Prepare detailed cost estimates, BOQs, and material requirement plans for landscape works Supervise installation and maintenance of softscape (lawns, plants, trees, shrubs) and hardscape (paving, walls, decks, lighting, water features) Design and implement irrigation systems , particularly drip irrigation , ensuring efficient water use Coordinate with clients, architects, vendors, and internal teams to ensure smooth project execution Guide and mentor on-site horticulture staff and junior team members Address and resolve client queries and provide post-installation care guidance Key Skills & Competencies: Strong knowledge of horticulture practices, plant care, and landscape materials Proficient in drip and sprinkler irrigation systems Expertise in softscape and hardscape implementation Excellent estimation and budgeting skills Strong leadership, communication, and client-handling capabilities Ability to interpret landscape design drawings and coordinate with design teams Preferred Qualifications: Bachelors or Masters degree in Horticulture / Agriculture / Landscape Architecture or related field Minimum 8+ years of professional experience in landscape execution and consultancy Working knowledge of AutoCAD, MS Office , and project management tools is an added advantage Experience working with real estate developers, government projects, or commercial landscaping preferred Proficiency in regional languages such as Hindi, Telugu, Kannada and Tamil is highly desirable for effective on-site communication and team coordination Compensation: Competitive salary commensurate with experience + Travel allowance + Performance incentives
Posted 4 weeks ago
3.0 - 6.0 years
1 - 5 Lacs
Chennai
Remote
Client Experience Representative Duties and Responsibilities: Timely handle tasks such as appointment bookings, client questions, feedback and follow-up. Ensure timely responses over email, text, online messages and phone. Regularly communicate with your colleagues, including management, providers and front office staff. Written communications using slack and email are generally preferred however phone communications are sometimes required. Handle software for client transactions, project management and communications. Maintain a warm, inclusive and professional atmosphere for colleagues and clients. Events Duties and Responsibilities: Serve as a point of contact for clients and vendors during in-studio and off-site events. Timely handle tasks such as appointment bookings, client questions, deposits, organization, and follow-up. Ensure timely responses over email, text, online messages, and phone. Assist with event setup and breakdown, including dcor, supplies, refreshments, and promotional materials. Confirm event logistics and coordinate client communications (reminders, directions, intake forms, etc.). Welcome and guide event participants, ensuring they feel informed, cared for, and supported. Track attendance and post-event client feedback to support continuous improvement. Ensure all event-related procedures align with studio policies, safety guidelines, and brand values. Facility and Policies Timely manage client feedback, follow-up interactions and documentation using company software, email, online platforms, text and phone. Thoughtfully consider client feedback then share anonymized feedback and solutions with colleagues to further the constant improvement of the brand. Ensure current and new directives are implemented and followed. Staff and Client Service: Identify, assess and meet client expectations to achieve a 10/10 client experience. Address requests from clients and colleagues in accordance with spa's objectives and policies. Schedule and manage appointments for returning clients and VIP guests. Build relationships and trust with clients through transparent and warm communication. Provide accurate and complete information to clients. Handle client feedback, provide timely solutions and follow up to ensure a resolution. Document client interactions, accounts and internal project management software. Be a positive example by always putting extra effort to engage clients, colleagues and ensuring a 10/10 client experience. Meet client experience targets, goals and further the brand.
Posted 4 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role Objective The Customer Support Executive will act as the first point of contact for TruKKers clients and internal operations teams based across the MENA (Middle East & North Africa) region. Though based in India, the role involves remote support for day-to-day logistics execution, coordination, documentation, and issue resolution. The ideal candidate will possess strong communication skills, a solution-oriented mindset, and the ability to manage time-sensitive tasks across multiple time zones. Key Responsibilities 1. Client Coordination & Support Serve as the key liaison between MENA-based clients and internal operations teams. Respond promptly to customer inquiries via phone, WhatsApp, email, or ticketing system. Provide real-time updates on shipments, truck status, loading/unloading, and delivery timelines. Ensure adherence to client SOPs and track all SLA commitments. 2. Trip Monitoring & Operations Coordination Monitor live trips across KSA, UAE, Oman, Bahrain, and other MENA countries using GPS or internal TMS tools. Proactively follow up with drivers, fleet managers, and sourcing teams to ensure timely deliveries. Immediately flag any delays, route deviations, or non-compliance incidents to relevant teams. 3. Documentation & System Management Collect and validate delivery documents (PODs, invoices, LPOs) shared by field teams or vendors. Ensure timely and accurate data entry into internal systems and/or client dashboards. Coordinate with FinOps and Invoicing teams to retrieve missing documentation. 4. Issue Resolution & Escalations Identify and escalate issues such as delays, vehicle breakdowns, or driver non-responsiveness. Coordinate with regional MENA teams to ensure swift resolution and consistent client updates. Maintain a structured ticketing log of all escalations and their closure status. 5. Cross-Functional Coordination Collaborate with sourcing, fleet, invoicing, collections, and client success teams for smooth execution. Join daily sync calls or war-room operations with MENA counterparts. Share consolidated daily/weekly operational performance reports with India and MENA leadership. Required Skills & Qualifications Experience 2 years of experience in logistics customer support, international BPOs, or transportation coordination. Prior exposure to GCC/MENA markets is preferred. "" Hindi Speaking is a MUST "" Skills Proficient in spoken and written English; Arabic is a plus. Hands-on experience with CRM tools, TMS platforms, Excel/Google Sheets, and ticketing systems. Ability to multitask and work under pressure in a time-critical logistics environment. Behavioral Attributes Highly customer-centric with attention to detail. Strong problem-solving skills and proactive follow-through. Willingness to work in shifts to support MENA time zones. Why Join TruKKer? Be part of the fastest-growing transport-tech platform in the Middle East. Contribute to a high-impact, cross-border logistics operation. Grow within a global logistics ecosystem with strong visibility and learning opportunities. Enjoy a collaborative culture, flexible work environment, and an international team experience.
Posted 1 month ago
4.0 - 9.0 years
2 - 5 Lacs
Thane
Work from Office
We are expanding our recruitment team at Wisecor Services Pvt. Ltd. , and we are on the lookout for passionate recruiters who are ready to level up their career! 1. Assistant Manager / Manager Recruitment (IC Role) Location: Wagle Estate, Thane Experience: 6+ Years in Recruitment Consultancy (MANDATORY) Salary: 4 – 5 LPA Only Male Candidate What You’ll Do: Lead end-to-end recruitment independently Travel for client meetings and relationship building Coordinate on hiring mandates, deliver closures Use portals, LinkedIn & referrals for sourcing Share recruitment reports & maintain MIS 2. Recruitment Executives – 4 Openings Location: Wagle Estate, Thane Experience: Min. 3 Years in Recruitment Salary: 25,000 In-hand Gender: Open Role Includes: Sourcing from Naukri, LinkedIn, Referrals Interview scheduling & candidate coordination Daily MIS tracking & reporting Target-driven recruitment support Interested? Send your resume today to: meena.patwari@wisecor.in Regards, Meena Patwari Business Head - Recruitment Wisecor Services Pvt. Ltd.
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Hyderabad
Work from Office
- As a Subject Matter Expert 1. Should have Strong Functional Experience (Configuration & Solution) in HCM Cloud Must Have Talent Management (Goal Management, Performance Management, Career Planning, Talent Review & Succession), ORC 2. Should have around 6 yrs experience in the mentioned modules 3. Good understanding of the HCM Business Processes. 4. Good experience in handling Clients on - , Solution, Support Issues, Demo 5. Good experience working on , Functional Design documents & End to end Functional Testing. 6. Understanding of Offshore Onsite Delivery model is an advantage. 7. Though not a complete Technical should be able to query the data for analysis/debug. 8. Generic a. Strong communication and Client Interaction skills. b. Should be an Active Team Player with a good attitude and aggressive mind set, c. Ability to learn quickly and deliver. 9. Experiencearound 6 years
Posted 1 month ago
0.0 - 4.0 years
2 - 6 Lacs
Kochi, Kottayam, Thrissur
Work from Office
We are looking for motivated individuals with at least 6 months of experience in a client-facing or sales-related role. As a Senior Associate Education Counselling, you will play a key role in guiding students toward their overseas education goals by understanding their profiles and assisting them through the admission process. Key Responsibilities Conduct detailed profile assessments for students and suggest appropriate course and university options. Explain application procedures, admission requirements, and visa guidelines clearly to prospective students. Provide timely and accurate information regarding international education opportunities. Maintain consistent follow-ups with students through calls, messages, and emails. Work closely with internal teams to ensure a smooth counselling and application process. Maintain a structured database of student interactions and application statuses. Contribute to monthly targets by converting leads into successful enrolments. Requirements & Skills Minimum 6 months of experience in education counselling, customer service, or sales-related roles. Bachelor s degree (any discipline). Excellent communication and interpersonal skills. Strong persuasion and client-handling capabilities. Ability to multitask and work towards deadlines. Preferred Profile Experience in the foreign education domain or student recruitment will be an added advantage. Candidates with a target-oriented mindset and strong follow-up skills. Immediate joiners preferred.
Posted 1 month ago
4.0 - 9.0 years
6 - 8 Lacs
Bokaro
Work from Office
Role & responsibilities Direct Responsibilities Responsible for gathering assets for investment products such as mutual funds, PMS, AIF, Corporate FD, Investiger, SGB, Insurance and other products launched from time to time. Would be responsible for achieving Net Equalized Assets collected (LS) targets for mapped book. Create an incremental SIP Book Will be responsible for achieving New Business development targets by reactivating / activating new clients. Ensure all clients are met on a regular basis. • Ensure connect with all mapped Asset clients of the branch and increase the AUM, SIP Flow & Revenue from the mapped book Preferred candidate profile Graduate in any stream with basic knowledge of financial markets across different product lines. 1. NISM VA (for Mutual Funds) 2. NISM XXI A(for PMS) 3. Insurance Corporate Agency License (SP Certificate) (for Insurance) 4. NISM XIII A (for SIF)
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Hyderabad
Work from Office
MEGA walk-in Interview being held on 11th July 2025 (Friday) at Regalix India Pvt Ltd - Hitech City (12:00pm-6:00pm) Mention the name - MEHNAZ HR (16107), on your resume for reference. (MANDATORY) This is going to be an International Voice and Sales process for a digital marketing client. We are looking out for candidates with: - excellent communication skills - experience into the BPO industry - freshers with excellent communication - Notice period candidates are eligible for this role - fresher - 12months: 3LPA -12months+ - hike according to skillset This position is - WFO, flexible shifts (Saturday and Sunday fixed off), cab facility available. Send your resumes via whatsapp before coming to the office: +919154784810 - Mehnaz HR. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
New Delhi, Lucknow, Delhi / NCR
Work from Office
JOB DESCRIPTION Job Title: Relationship Associate / Equity Dealer Role Description: To be responsible for identifying customer needs, assessing their risk appetite and providing them investment options Job Location : Delhi, Lucknow Role Description: 1. Advising clients with regards to their Investment in Equity and Derivative market, Place order on their behalf 2. To achieve healthy revenues without compromising on clients profitability 3. To conduct regular client meeting after market hours New client acquisition 4. To attain maximum reach of investment ideas/stock calls initiated 5. Regular interaction and meeting with branch sales team regarding new account acquisition and about mapped clients 6. Keep abreast of the market news, financial trends and current affairs Specific Role Responsibilities: 1. Placing order on behalf of client 2. Advising clients with regards to their Investment in Equity 3. Client meeting, Branch visits 4. Help new client to activate their account 5. Activating Stop trader client 6. New account acquisition Skill Sets: Education Qualifications: Graduate/ Post graduate Certification needed: NISM Series 8
Posted 1 month ago
0.0 - 5.0 years
2 - 7 Lacs
Pune
Work from Office
Job Summary: We are looking for a motivated and customer-focused Customer Service Agent to join our team. The role involves handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an outstanding customer experience. You will be the first point of contact for our customers and play a vital role in representing our brand Key Responsibilities: 1. Operational Management: • Supervise daily operations of the customer service team, ensuring adherence to policies, procedures, and performance standards. • Respond to customer inquiries in a timely, professional, and courteous manner via phone, email, chat, or social media. • Resolve product or service problems by clarifying the customers issue, determining the cause, and providing the best solution. • Accurately document all customer interactions using CRM or ticketing systems. • Escalate unresolved issues to the appropriate departments or supervisors. • Follow up with customers to ensure full resolution of issues and satisfaction. • Maintain up-to-date knowledge of company products, services, policies, and procedures. • Meet individual and team performance targets including quality, speed, and customer satisfaction. • Work collaboratively with other team members to achieve team goals and support a positive work environment. • Adhere to all company policies and compliance standards. 2. Process Improvement: • Analyze and optimize operational processes to identify areas for improvement and implement best practices. • Coordinate with other departments, to ensure a seamless process flow. • Implement and oversee automation tools and technology solutions to streamline operations. 3. Compliance and Risk Management: • Ensure all operations comply with industry regulations, corporate policies, and legal standards. • Monitor and address any potential risks or operational issues, escalating as necessary to senior management. • Maintain and update insurance-related documentation, including policy and claims records. 4. Qualifications and Skills: • Bachelor’s degree in any field. • 2+ years of experience in a customer service or contact center environment • Strong knowledge of contact center technologies (e.g., CRM, IVR, ACD, WFM). • Strong analytical and problem-solving abilities. • Excellent communication skills, both written and verbal. • Proficiency in insurance management software and MS Office Suite. 5. Personal Attributes: • Detail-oriented with a focus on accuracy and efficiency. • Strong organizational and multitasking abilities. • Ability to work well under pressure and meet deadlines. • Adaptability and openness to continuous learning and improvement. 6. Working Hours • The candidate should be flexible to work in any shift 24/7.
Posted 1 month ago
4.0 - 9.0 years
7 - 9 Lacs
Noida
Work from Office
Roles and Responsibilities Manage finance and accounting operations, including general ledger, accounts payable, accounts receivable, fixed assets, and journal entries. Oversee client handling, team handling, shrinkage control, KPI analysis, quality control, escalation management, and KRA implementation. Ensure timely completion of tasks with high accuracy and attention to detail. Collaborate with cross-functional teams to drive business growth through effective financial planning and decision-making. Analyze data to identify trends and areas for improvement in finance processes. Desired Candidate Profile 4-9 years of experience in finance or accounting role with a focus on BPO industry. Bachelor's degree in Commerce (B.Com) or equivalent qualification required; MBA/CA/CMA preferred but not mandatory. Strong understanding of general ledger principles, accounts payable/receivable procedures, fixed asset management practices. Candidate must have handled a team size of 10 -12 FTE's
Posted 1 month ago
3.0 - 8.0 years
5 - 6 Lacs
Noida, Gurugram
Work from Office
Role & responsibilities:- corporate and B2B sales, must. Handle channel sales and partner relationships including distributors, resellers, and system integrator. Manage and develop business accounts across various industry verticals. Identify and acquire new business opportunities, especially in corporate, SMB, or government sectors. Preferred candidate profile:- must have B2B or corporate sales experience hardware/ telecom industries sales preferable.
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
Noida
Work from Office
Responsibilities: Manage HR operations, including recruitment & onboarding Ensure compliance with labor laws & company policies Conduct interviews & resume screenings Make monthly salary sheets for manpower as per site rules of client related to pf, esi Provident fund
Posted 1 month ago
2.0 - 4.0 years
6 - 8 Lacs
Gurugram
Work from Office
Technical Project Manager with strong BA skills. Lead project execution, gather requirements (BRDs, user stories), coordinate teams, manage sprints. Requires 2+ years TPM/BA, Agile/Jira, API/DB knowledge. Immediate availability a plus
Posted 1 month ago
2.0 - 4.0 years
6 - 8 Lacs
Gurugram
Work from Office
Technical Project Manager with strong BA skills. Lead project execution, gather requirements (BRDs, user stories), coordinate teams, manage sprints. Requires 2+ years TPM/BA, Agile/Jira, API/DB knowledge. Immediate availability a plus
Posted 1 month ago
2.0 - 4.0 years
2 - 5 Lacs
Kolkata
Work from Office
We are seeking a dynamic and results-driven Real Estate Sales Executive to join our team. The successful candidate will be responsible for promoting and selling residential and/or commercial properties to clients. You will act as a key point of contact between property buyers and sellers, guiding clients through the entire process from property search to closing the deal. Role & responsibilities Generate leads through networking, referrals, cold calling, and digital marketing. Assist clients in buying, selling, and renting properties. Schedule and conduct property viewings and open houses. Advise clients on market conditions, prices, and mortgages. Prepare and present offers and negotiate terms with clients and third parties. Maintain up-to-date knowledge of market trends, property values, and relevant legislation. Build and maintain strong relationships with clients to ensure high levels of satisfaction and referral business. Coordinate with legal, finance, and other departments to ensure smooth transaction processes. Achieve and exceed sales targets and KPIs set by the management
Posted 1 month ago
4.0 - 6.0 years
8 - 10 Lacs
Mumbai
Work from Office
Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Share your resume at vrinda.gupta@naukri.com About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver measurable outcomes. Build strong client relationships by understanding their needs, addressing challenges, and suggesting innovative solutions that benefit their hiring goals. Encourage client engagement by coordinating product usage and demos. Develop engagement programs with campuses and create client case studies. Identify process improvements and streamline recruitment activities. Support on-campus recruitment drives and assessments. Oversee end-to-end fresher hiring campaigns and maintain MIS for drives. Desired Candidate Profile: MBA with at least 1-3 year of experience in recruitment, client service, or campus hiring. Familiarity with online recruitment platforms and MIS management in Excel. Strong communication skills and willingness to travel for campus drives PLEASE NOTE - 1- Experience in recruitment is mandatory (fresher hiring/Campus Hiring) 2- Experience in customer service/Sales and marketing will be an added advantage. 3- Excellent communication skills and basic excel knowledge. 4- Office location will be Mumbai Andheri Schedule: 5 days a week (One Saturday work from home working mandatory) Office Timing: 9:30 AM - 6:30 PM About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Connect With VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/
Posted 1 month ago
0.0 - 3.0 years
1 - 1 Lacs
Tiruppur
Work from Office
Role & responsibilities Lead Generation & Prospecting: Identify and qualify potential customers through cold calling, emails, and networking. Sales Pipeline Management: Track and manage prospects from initial contact to closure using a CRM system. Customer Engagement: Understand customer needs, provide product/service information, and suggest solutions. Product Demonstrations: Conduct virtual or phone-based presentations to showcase product benefits. Follow-ups & Relationship Building: Maintain long-term relationships with clients through regular follow-ups. Achieve Sales Targets: Meet or exceed assigned revenue and conversion goals. Market Research: Stay updated on industry trends, competitor offerings, and market dynamics. Collaboration: Work closely with marketing and field sales teams to optimize lead conversion. Preferred candidate profile Bachelors degree in Business, Marketing, or a related field (preferred). 1-3 years of experience in inside sales, telesales, or business development . Excellent communication and negotiation skills. Strong persuasion and objection-handling abilities. Ability to work in a fast-paced and target-driven environment. Self-motivated, goal-oriented, and a team player. Perks and benefits Salary Bonus PF & ESI & Gratuity Insurance
Posted 1 month ago
1.0 - 6.0 years
1 - 2 Lacs
Navi Mumbai
Work from Office
Coordinate interview schedules with clients and candidates Help new joiners complete onboarding, training, and assignments Share onboarding data/tasks with new joiners Collect and share documents with the reporting manager Required Candidate profile Strong verbal & written communication Excellent coordination and follow-up skills Hands-on with Excel, Google Sheets, LinkedIn, and Canva Highly organized with attention to detail
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Gurugram
Work from Office
Responsibilities: * Manage client relationships through effective communication and coordination. * Handle Researchers or authors requests for the research paper or thesis publication services. * Keeping clients updated about the latest services. Provident fund
Posted 1 month ago
2.0 - 3.0 years
3 - 4 Lacs
Chennai
Work from Office
Serve as the main liaison between the company and designated key clients. • Understand the client’s supply chain needs and develop tailored logistics solutions. • Coordinate with internal teams (operations, warehouse, transport, customs, etc.)
Posted 1 month ago
2.0 - 3.0 years
3 - 4 Lacs
Mumbai
Work from Office
• Serve as the main liaison between the company and designated key clients. • Understand the client’s supply chain needs and develop tailored logistics solutions. • Coordinate with internal teams (operations, warehouse, transport, customs, etc.)
Posted 1 month ago
0.0 - 4.0 years
5 - 12 Lacs
Hyderabad
Work from Office
Business Development & Sales: Identify, develop, and secure new business opportunities in the Interior Design, Fit-out, and Construction sectors. Generate leads through various channels, including cold calling, networking, and attending industry events. Develop and execute strategic sales plans to achieve revenue targets. Prepare and deliver compelling sales presentations and proposals to potential clients. Client Relationship Management: Build and maintain strong relationships with architects, builders, contractors, corporate clients, and developers. Conduct regular follow-ups with clients to ensure satisfaction and identify additional opportunities. Serve as the primary point of contact between the company and clients. Required Skills & Qualifications: Bachelors degree in business administration, Marketing or a related field. 2+ years of proven experience in business development, sales, or marketing within the Interior Design, Fit-out and Construction industry. Strong network and connections within the industry. Excellent communication, negotiation, and presentation skills. Ability to travel frequently for client meetings, site visits, and industry events. Self-motivated, target-driven, and result-oriented professional. Perks & Benefits: Competitive salary with performance-based incentives. Travel allowances and reimbursements. Opportunities for career growth and leadership roles. Exposure to high-value projects and industry leaders.
Posted 1 month ago
10.0 - 15.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Job Title - GN - SONG - Service - Industry-Insurance- Senior Manager Management Level :6 Senior Manager Location:Gurgaon, Mumbai, Bangalore, Chennai, Hyderabad, Pune Must have skills: Data driven marketing, Omni-channel marketing, Generative AI, Marketing Technology, Growth marketing Good to have skills:Marketing Job Summary : The Banking Senior Manager position is within the Marketing Transformation vertical of Accenture GN Song. The individual would work at the heart of the top global banking Industry Clients and would collaborate on innovative projects while bringing in deep industry knowledge and Marketing skills. Roles & Responsibilities: Collaborate with firms to define and achieve marketing objectives. Design strategies for marketing, audience/segmentation, personalization, optimization, and channels. Develop acquisition, engagement, and retention campaigns. Analyze market trends and competitors to design client approaches. Shape operating models and address client challenges. Drive innovation and offer thought leadership. Provide solutions for complex marketing problems in financial services. Advise key client decision-makers on marketing strategy. Manage projects, including timelines, budgets, resources, and teams. Lead business development, proposal responses, and create marketing assets. Work with a team to develop strategic assessments and written materials. Professional & Technical Skills: Deep Industry Knowledge: Financial Products & Services:Understanding loans, mortgages, insurance, investments, banking, consumer banking, credit cards, capital markets and financial markets. Customer Segmentation & Behavior:Segment based on behavior, demographics, and psychographics. Financial Regulations & Compliance:Knowledge of industry and functional compliance standards like GDPR, MiFID II, AI Act, etc. Risk Management:Identify and mitigate risks in marketing strategies. Marketing Skills: Strategic Thinking:Develop comprehensive strategies aligned with business goals. Digital Marketing:Expertise in SEO, SEM, social media, email, content marketing, marketing automation, and CRM systems. Data Analysis:Interpret marketing data and derive insights using analytics tools. Customer-Centric Approach:Create targeted campaigns based on customer needs. Creative Thinking:Generate creative ideas and solutions. Project Management:Oversee campaigns, manage budgets, timelines, resources, and collaborate effectively. Platform Skills: CRM Systems:Proficiency in one or multiple CRM solutions offered by Salesforce / Adobe / Microsoft Dynamics / HubSpot. Marketing Automation:Expertise in Marketo / HubSpot / Pardot. Data Analytics:Hands-on experience in Google Analytics / Adobe Sensei / Tableau / Power BI. CMS:Experience with WordPress / Drupal / Adobe Experience Manager. Social Media Tools:Skill in Hootsuite / Buffer / Sprinklr / Meltwaters / Sprout Social. Multi-channel Marketing:Expertise in Adobe Campaign / SFMC / similar solutions. Technology Skills: Omnichannel Transformation:Enhance customer experience with digital technologies. Generative AI & Machine Learning:Implement AI-driven marketing strategies. Cloud Computing:Manage AWS, Azure, or Google Cloud-based solutions. Cybersecurity:Protect customer data with best practices and tools. Integration:Design martech stack for seamless user experience. Additional : Support business development and thought leadership. Adapt to fast-paced environments both offshore and onshore. Strong communication, presentation, and client handling skills. Team building and leadership skills to motivate diverse teams and achieve goals. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | AccentureQualification Experience: Overall experience of 10+ years in leading the development of transformative marketing strategies or leading marketing teams to execute integrated marketing plans Proven experience in leading the development of transformative marketing strategies or leading marketing teams to execute integrated marketing plans. In-depth knowledge of digital marketing, market research, and campaign deployment and optimization Hands-on working experience as seasoned marketer in a multinational financial services industry or as marketing consultant to global financial firms. Experience in working with senior management levels within existing organization / client organizations. Educational Qualification: MBA from a tier 1 institute is preferred with bachelors degree in marketing, journalism, communications, engineering or a related field
Posted 1 month ago
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