NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web based training localized to more than 25 languages. NIIT is a global service provider. We have presence in more than 40 countries. Link for our website: https://www.niit.com/mts/ NIIT is hiring for Exectuive Client Services role. (Client Executive) Experience : 0 to 2 yrs only Skills : Client servicing, training administration, handling escalations, excellent communications, international process exposure, good in Excel & PowerPoint. Shift : Must be comfortable with rotational shift including night/early morning shifts Location : Gurgaon sector 34. Both side transportation facility for hiring zone areas. Interested ones, please share your cv at Jasleen.2.Kaur@niitmts.com (704245078) A AMCS is the single point of contact for interacting with customer stakeholder/ manager for a defined region/ program. He/She would be responsible for coordinating and scheduling arrangements for delivery of training programs, events and workshops, including all logistical support. He/She is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment. Responsibilities : Manage and Administer all activities end-to-end for assigned programs. • Pre-work tracking and following up with participants to ensure completeness. • Booking the venue for offsite activity or social events. • Provide support / help for all types of training events. • Managing nomination list for programs and working with the onsite team. • Marketing programs if required and as per client process requirements. • Ensure offsite training event activities are performed as per the Event Readiness Process/System. • Communicate with instructors and outside vendors using both written and spoken correspondence. • Coordinate and block Instructors dates & timing in lines with the training and workshop calendars. • Arrange for the training materials, manuals, hand-outs and other instructional aids; as well as equipment setup (like AV, toys, etc.) and refreshments. • Manage the training logistics (training room booking, manage access,photographer, etc.) and share detailed information to participants and trainers in advance. • Monitor completion of training activities such as Pre-work, Certificates. • Update Wiki/SharePoint/Global Website or client required site. • Ensure activation of registration link, roster & logistic management on the LMS. • Communicate with the internal and external vendors and ensure readiness ofthe Purchase Order. • Manage LMS Administration activities for blended trainings. • Maintain attendance records and feedback sheets, issuance of certificate, etc. • Generate reports from stated tool and update employee database as per the process. • Calibrate with customer stakeholders for any changes/updates in the training events/programs. • Ensure smooth running of events as per the program / course metadata in the CRM. • Follow the workflow / communication process on the CRM and adherence of case management process. NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Inter Department 1) With Web team , Sharing Issues with Client websites who are part of AMC, Checking with team and following up on the same, Ensuring client is given an Update on the status 2) With web Team , Ensuring We have Communicated the Requirement given to Web from client, Taking follow ups on client approvals in order to proceed ahead with web Projects . SEO 1) To communicate with Clients with the SEO team has to get communicated, if anything is needed approvals the same needs to be taken , again follow-ups where required 2) To ensure, We are following the SEO pattern flow 1) Onboarding 2) Keyword suggestion 3) Keyword Finalisation from client , 4) Baseline report, 5) On page creation 6) On page checking 7) On page Sending for approval 8) On page implementation - web 9) web technical if any - web / SEO coordination 10) Ranking Reports Mailbox management 1) checking emails on regular Basis 2) Ensuring each Email has TAT of 24 hours , except on weekends/ Holidays 3) Communicating emails which have come only on mailbox to respective Clikcup Task, Disucsion if any with relevant team . Client Meetings 1) Introducing Self, About the company and the services , How long we have been industry .No of clients we have Industries we cater to , regions we cater to , About being a Singpore based company , growth Story 2) Giving Visiting card , taking one as well if not the relevant details, email id , name number 3) Discussing The Need, Solutions we can offer 4) Discussing when next will be send out a communication , and when can we discuss it with the client over ameeting or call Whatsapp Texts 1) Replying to whatsapp msgs , As and when required atleast within 30 min to 1 hour 2) checking relevant stuff with teams , and then giving appropriate information to clients Review meetings 1) setting up review meetings to discuss what work was done , what are next steps if any concerns to be addressed in the meeting

BHIVE is seeking a proactive and customer-focused Front Desk Executive with 1-3 years of experience to be the first point of contact at our dynamic workspace. The ideal candidate will embody professionalism and courtesy while managing day-to-day front desk operations. Key Responsibilities: Reception & Visitor Management: Greet and welcome visitors and clients in a friendly, professional manner. Handle incoming calls, emails, and other communications, directing them to the appropriate personnel. Manage end-to-end operations of the facility reception to ensure smooth functioning of all front desk activities. Maintain a tidy and organized reception area, adding significant value to our front desk operations. Administrative Support: Manage appointment calendars, meeting room bookings, and general office schedules. Assist with document management, data entry, and filing. Support the coordination of office events and meetings as needed. Customer Service: Provide prompt and accurate information about BHIVEs services and facilities. Resolve basic client queries and escalate issues when necessary. Ensure a positive and welcoming experience for all visitors. Facility Coordination: Liaise with the facilities team to report maintenance issues and ensure the smooth operation of the workspace. Assist with coordinating vendor services and routine office maintenance tasks. Other Duties: Perform additional administrative tasks as assigned by management. Support overall office operations to contribute to a productive work environment. Qualifications & Skills: 1-3 years of experience in a front desk or reception role. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and familiarity with office equipment. Strong organizational skills and the ability to multitask effectively. A professional appearance and customer-first attitude. Ability to work both independently and collaboratively within a team. A high school diploma or equivalent; additional certification in Office Administration is an asset.

Job Summary: We are looking for an enthusiastic and self-motivated Sales and Business Development Executive to join our team. This is an entry-level role ideal for someone passionate about technology and sales, looking to build a career in business development within the IT industry. Key Responsibilities: Research and identify potential clients in target markets Assist in generating leads through various channels (LinkedIn, cold emails, calls, etc.) Support in preparing and presenting proposals and pitch decks Maintain and update CRM tools with client interactions and follow-ups Assist senior sales team in scheduling meetings and follow-ups Stay up-to-date with industry trends and market activities Coordinate with the marketing team to align lead generation efforts Participate in client calls and take notes for internal reference Requirements: Bachelors degree in Business, Marketing, IT, or related field Internship or up to 6 months of experience in sales, business development, or client handling preferred Excellent communication and interpersonal skills Strong organizational and time management abilities Tech-savvy with a basic understanding of IT services and solutions Proficiency in MS Office and basic CRM tools is a plus Positive attitude and eagerness to learn and grow in a sales role

What the Role involves : The role is a part of the national team with core responsibility of winning back lost customers across India. Develop prospects and sales funnel via maintaining daily inputs amongst pr-identified data sets given by organization. Active listening and understanding the business contexts of clients.• Objection handling & query resolution. Good Verbal and written communication & Good presentation skill. Sales closure over Tele & Video Call on Monthly basis Able to communicate the competitive landscape & benefits of Indiamart Paid Package. Critical Skills of a Suitable Candidate : Client handling and application of Tele-sales techniques Active listening and understand the business contexts of clients Good Verbal and written communication Ability to work on MS-office suite. Good presentation skill Eligibility Criteria: 65% and above in 10th and 12th 55% and above in Graduation Pursuing MBA/PGDM in Marketing (Final Year Batch of 2025) Walk-In Drive Details: Company: IndiaMART InterMESH Ltd. Address: 6th Floor, Tower 2, Assotech Business Cresterra, Plot No. 22, Sector-135, Noida - 201305. Date- 24 May 2025 Time: 11:00 AM (Please reach 30 minutes prior)

Exclusive Walkin Drive - US Health care - Team Lead Date : 24th May 2025 Venue : HCL Tech, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119 POC : Shinaz JOB SUMMARY The Candidate is responsible for overseeing daily operations for a team of 15 to 25, ensuring production targets are met with quality output. Additionally responsible for maintaining compliance, standards and following regulations. The Team Lead will coordinate between Front End users, management and client for streamlined performance ESSENTIAL RESPONSIBILITIES : Responsible for the day-to-day management of 15 25 front level employees Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations). Assist with attendance documentation, weekly timesheet validation and schedule adherence. Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements. Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from customers Timely response to mails SKILLS AND COMPETENCIES Microsoft Office (Excel and PPT Preferred) High proficiency in communication (Written and spoken) Focuses on delivering a positive customer experience Proven leadership experience. Should be a team player. Ability to develop, lead and motivate a team. Ability to identify process improvement ideas for implementation Ability to provide and support a vision and direction. Proficiency to assemble, organize and sequence work. FORMAL EDUCATION AND EXPERIENCE Bachelors degree in any stream and progressive work experience in Healthcare RCM Minimum 1-2 year of experience in current role 4-6 years of overall experience

Required back office executive to work for India Mart process. work from office 6 days minimum 60 % required in 10th , 12th and Graduation Personal Laptop also required

Responsibilities: 1. Delivering on Staffing (Sub-con) mandates for Tier-1 IT Companies and Captive Centers. 2. Managing Client POCs, building trust to generate more business, and ensuring that customer satisfaction remains high. 3. Manage the Fulfillment team, which includes allocating and tracking demands, driving teams for targets, and measuring performance. Qualification & Competencies: 1. Graduation or more with 7-12 years of industry experience. Formal education of any kind, in IT field, will be an added advantage. 2. Good understanding of the technology landscape and capability to engage with experienced tech professionals. 3. Demonstrated experience in IT Staffing (Sub-con) with catering to large IT Companies and/ or captive centers. 4. Must have handled team size of 10members 5. Good Oral and Written Communication Skills 6. Strong people skills, assertive and ability to lead a team of internal and external stakeholdersRemote Opportunity Client will be worked on Accenture Thanks and Regards Ruhi kansal Email- ruhi.kansal@orcapod.work Phone number- 7535091803

Job Description: Were looking for enthusiastic and driven women interns to join Streelancers remote Sales Development program . This is a unique opportunity to get real-world experience in outbound B2B sales , guided by experienced Account Executives. Youll learn how to use modern sales tools, connect with business leaders, and book sales meetings that drive revenue. Roles and Responsibilities: Research and reach out to potential clients via email and LinkedIn Book 3–5 qualified meetings per month for Account Executives Track outreach, leads, and follow-ups using sales tools and CRMs Learn tools like HubSpot, Lemlist, Smartlead, and LinkedIn Sales Navigator Get mentored by a senior AE and receive feedback on your performance Attend weekly training and performance reviews Candidate Requirements: Strong written English and communication skills Eagerness to learn about sales, startups, and client engagement Self-motivated and comfortable working remotely Women-only: Final-year students, career re-starters, or women returning to work are encouraged to apply Availability to commit to 15–20 hours/week (flexible schedule) Perks & Benefits: Work-from-home Hands-on experience in real B2B sales Learn from experienced sales leaders Paid incentives for performance Certificate + Letter of Recommendation on successful completion

Job Title: Customer Service Team Lead #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Responsible for the day to day management of the contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives. Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organizations guidelines and policies. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client. Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least a Graduate , Bachelor's Degree, Post Graduate, Professional Degree in any field. Preferably with 2 years of working experience in FinTech industry required for this position Experience in leading, inspiring and motivating others to meet goals and metrics Possess project and resource management skills Strong communication and interpersonal skills Excellent decision making and analytical skills. Excellent verbal and written communication skills in English and the language of supporting market Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

Seeking a dynamic Team Lead – Talent Acquisition with 3+ years in SAP hiring. Must manage end-to-end recruitment across SAP modules, lead a team of recruiters, and align with stakeholders to meet business hiring goals effectively.

CRE is responsible for managing our company’s clients or customers. The role focuses on ensuring our clients are satisfied with the products or services provided, and it often involves a combination of sales, customer service, and project management

Support executives with scheduling, email & reports. Coordinate with teams and manage daily tasks. Bachelor’s degree; 0–6 months experience (interns welcome). Strong MS Office, communication, and time management skills. Note: Only female candidates.

Role & responsibilities - Serve as a key point of contact for clients, maintaining smooth communication and positive relationships - Assist in understanding client goals and support in developing digital marketing strategies that align with their business objectives - Work closely with creative and media teams to support campaign delivery and performance - Help manage timelines, budgets, and deliverables to ensure smooth project execution - Stay updated on digital marketing trends and platforms to contribute fresh ideas to the client campaigns - Support in identifying potential upselling or cross-selling opportunities within client accounts - Assist in resolving client concerns and ensuring client satisfaction - Work under the guidance of senior team members, while taking ownership of day-to-day account management tasks Requirements - 2-3 years of experience in client servicing and digital media, preferably in a marketing or advertising agency - Good understanding of key digital channels (social media Calendar, social media, display, influencer, email marketing, etc.) - Experience in coordinating digital campaigns and managing client expectations - Strong communication, presentation, and interpersonal skills - Well-organized, detail-focused, and able to handle multiple tasks in a fast-paced environment - Bachelors degree in Marketing, Communications, or a related field

Experience in Team management, Recruitment, Client handling, It and non IT recruitment Process and can work under pressure.

We are looking for a Senior Graphic Designer who brings not just experience, but passion, precision, and originality to every project. The ideal candidate will have a strong aesthetic sense, deep technical knowledge, and the ability to lead creative.

JOB DESCRIPTION Relationship Associate Role Description :To be responsible for identifying customer needs, assessing their risk appetite and providing them investment options Role Description: 1. Advising clients with regards to their Investment in Equity and Derivative market, Place order on their behalf 2. To achieve healthy revenues without compromising on clients profitability 3. To conduct regular client meeting after market hours New client acquisition 4. To attain maximum reach of investment ideas/stock calls initiated 5. Regular interaction and meeting with branch sales team regarding new account acquisition and about mapped clients 6. Keep abreast of the market news, financial trends and current affairs Specific Role Responsibilities: 1. Placing order on behalf of client 2. Advising clients with regards to their Investment in Equity 3. Client meeting, Branch visits 4. Help new client to activate their account 5. Activating Stop trader client 6. New account acquisition Skill Sets: Education Qualifications Education / Certification needed Graduate/ Post graduate NISM Series 8

Role: Team Manager Department: Developer Sales Who we are? REA India is a part of REA Group Ltd. of Australia (ASX: REA) (REA Group). It is the countrys leading full stack real estate technology platform that owns Housing.com and PropTiger.com. In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia. REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting. With a 1600+ strong team, REA India has a national presence with 24 offices across India with its corporate office located in Gurugram, Haryana. Housing.com Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting. PropTiger.com PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organization’s deep-rooted understanding of the real estate sector to bring simplicity, transparency, and trust in the home buying process. PropTiger.com helps homebuyers through the entire home- buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction. Our Vision Delivering trustworthy experiences that you cherish for a lifetime. Our Mission To be the first choice for our consumers and partners in their journey of discovering, renting, buying, selling, and financing a home. We do that we data, design, technology and above all the passion of our people, while delivering value to our shareholders. Our Culture Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 3rd among the coveted list of India’s Best 100 Companies to Work For in 2023 by the Great Place to Work Institute®. REA India was also ranked in the top 25 workplaces in 2022 & 2021 and in top 50 in 2019. In addition, REA India was also recognized as Best Workplace™ in Building a Culture of Innovation by All in 2024 & 2023 and India’s Best Workplaces™ in Retail (e-commerce category) for the fourth time in 2024. REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best Workplaces™ for Women in India in 2023 and 2021 . REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®. At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME! REA India (Housing.com, PropTiger.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively. What does this role hold for you?? Accountable for maintaining relationships with priority clients. Drive growth through sales planning and precise actualization and sell online space to key accounts. Accountable for data management to ensure 100% coverage in assigned territory and tracking other key parameters. Ensure client management, negotiation & contract development. Handle client acquisition campaigns and generate leads to build a flagship brand for property services in the respective region. Accountable for service delivery and ensuring client retention. Provide market insights and data assessment for the marketing team to launch the right promotional and customer communication initiatives. Map new projects & new builders in designated territories and acquire new projects & builders to ensure coverage across the designated territories. Ensuring efficient Relationship Management with existing clients to ensure 100% coverage of new projects launched by them. Apply if you have Worked in a real estate business. Dexterity in creating and delivering presentations. Passion for selling and dexterity in communicating with people at all levels. Know more about us Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/ and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work. Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com & www.proptiger.com Interested folks please share your resume with yaswanth.kumar@housing.com/8555847334

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : Senior Associate / Lead / Sr. Lead - Virtual Assistant Qualification : Any Graduate or Above Relevant Experience : 5 to 8 Years Must Have Skills : International Process Virtual / Executive assistant Calendar Management MIS Travel booking MS Excel Roles and Responsibilities : Responsible for Administrative Services, like calendar bookings, Travel & Expense, Reports, Presentation , Excel , Cost & Budgeting, Travel management , Schedule meetings etc. Handled International clients Interacting with Stakeholders. Good communication skills with have proven ability in handling client/vendor calls and good email writing skills. Responsible for timely and accurate MIS reports on a weekly/monthly basis. Ability to prioritize items. Perform tasks with a high degree of accuracy and consistency, in a timely manner. Create and maintain operational documents and perform activities accordingly. Candidate should be a Graduate or a Post Graduate. Exceptional communication skills (Verbal and Written). Proficiency in tools such as MS Word, MS Office and Excel. Open to rotational shifts. Any women candidates from Sabbatical is welcomed. Location : Pune/Mumbai/Bangalore CTC Range : Upto 14 LPA Notice period : Immediate joiner Shift Timing : Night Shift (US) Mode of Interview : Virtual Mode of Work : Hybrid -- Thanks & Regards, Monika HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432491 | WhatsApp 9916116145 monika.j@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

Designation : Regional Lead- Account Management Department: Account Management Key Roles & Responsibilities: Managing mulitple sites Introduce different processes and initiatives ensuring standardization of every center and Customer Satisfaction (CSAT). Create a collaborative community environment among members through the Community Managers and other departments to drive CSAT. Mapping and managing the lifecycle of a client from the time of move-in to departure. Understand customer demography and thereby custom develop the experiences of the clients, to ensure maximum usage of facilities, amenities etc. Understand data and be able to interpret business logic. Renewals and expansions. Ensure that buildings are fully operational, and processes are running smoothly. End to end management of client relationship in respective centers. Extensive Team Management and Growth. Internal stakeholder management. This role is responsible for end-to-end management of clients since the time they start interacting with Smartworks. Presales: Understanding the client requirements along with our internal stakeholders like Design, Sales and Partnerships. Making sure that the requirements are documented and signed off by clients. Internal delivery timelines tracking and continuously interacting with the clients managing the expectations. Post Sales: Upsell and cross sell of services to the clients from the array of services that SW has to provide. Continuously working with the Partnerships team to get more services which could benefit the clients while being in SW Working with internal stakeholders ensuring smooth operations of the clients. Act as Customer voice in the organization and vice versa and be the customer champion for all service expectations exceed customers expectations through the customer lifecycle increase. Provide support to customers or training on products to help customers plan and understand the best ways to utilize company products basis needs and business plans. Handle escalations and special requests of customers related to aspects like performance quality and improvements. Ability to follow up and ensure that the committed SLA for resolution is met. Renewals and retention of the client. Skills & Qualification Required: BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees. 15+ years of experience in a client facing role. Thrive in a fast-paced environment while maintaining excellent attention to detail Strong communication, organization, and project management skills 3+ years of people management experience is a must; experience managing teams of 5+ people preferred

Basic Section No. Of Position 1 Grade NA Level Sales Executive Organisational BUSINESS Birla Pivot BUSINESS_UNIT-1 Birla Pivot BUSINESS_UNIT-2 Birla Pivot BUSINESS_UNIT-3 Birla Pivot DEPARTMENT-1 Birla Pivot Business Country India State Karnataka Worksite Mysore Industry Internet / Ecommerce Function Sales Skills Skill Channel Sales Retail Channel Sales Direct Sales Business Development Client Handling Minimum Qualification Graduate CERTIFICATION No data available About The Role Product Promotion & Demand Generation Conduct frequent site visits to multiple retailers, effectively explaining product features, benefits, and applications to generate interest and demand. Utilize strong communication and presentation skills to educate buyers on product uses and how they can benefit their customers. Develop and execute targeted sales strategies to achieve monthly sales targets within the assigned territory. Customer Relationship Management & Collections Build and nurture strong relationships with assigned retailers by fostering trust and open communication. Proactively manage client accounts, ensuring timely collections and proper documentation for all transactions. Employ effective communication techniques to nudge clients for on-time payments while maintaining positive relationships. Market Development & Lead Generation Continuously develop market intelligence through research and observation within the assigned territory. Identify potential new retail partners by leveraging market insights and lead generation techniques. Contribute to the expansion of our retail network by onboarding new retailers through a defined process. Operational Efficiency & Customer Satisfaction Work closely with sourcing teams to ensure proper order execution, timely deliveries, and accurate fulfilment. Identify and escalate service or quality issues promptly to guarantee customer satisfaction. Proactively address customer concerns and complaints, ensuring efficient resolution to maintain positive relationships

Basic Section No. Of Position 1 Grade NA Level Sales Executive Organisational BUSINESS Birla Pivot BUSINESS_UNIT-1 Birla Pivot BUSINESS_UNIT-2 Birla Pivot BUSINESS_UNIT-3 Birla Pivot DEPARTMENT-1 Birla Pivot Business Country India State Gujarat Worksite Ahmedabad Industry Internet / Ecommerce Function Sales Skills Skill Channel Sales Retail Channel Sales Business Development Client Handling Minimum Qualification Graduate CERTIFICATION No data available About The Role Product Promotion & Demand Generation Conduct frequent site visits to multiple retailers, effectively explaining product features, benefits, and applications to generate interest and demand. Utilize strong communication and presentation skills to educate buyers on product uses and how they can benefit their customers. Develop and execute targeted sales strategies to achieve monthly sales targets within the assigned territory. Customer Relationship Management & Collections Build and nurture strong relationships with assigned retailers by fostering trust and open communication. Proactively manage client accounts, ensuring timely collections and proper documentation for all transactions. Employ effective communication techniques to nudge clients for on-time payments while maintaining positive relationships. Market Development & Lead Generation Continuously develop market intelligence through research and observation within the assigned territory. Identify potential new retail partners by leveraging market insights and lead generation techniques. Contribute to the expansion of our retail network by onboarding new retailers through a defined process. Operational Efficiency & Customer Satisfaction Work closely with sourcing teams to ensure proper order execution, timely deliveries, and accurate fulfilment. Identify and escalate service or quality issues promptly to guarantee customer satisfaction. Proactively address customer concerns and complaints, ensuring efficient resolution to maintain positive relationship

As a Project Manager for Premium Projects, you will be responsible for the timely delivery of the project with spectacular quality. You will be the SPOC for the customer and will be responsible to maintain a good customer experience throughout the project timeline in the partial design & complete execution stage till handover. Understand drawings (2D/3D) of all disciplines (Civil, Electrical, Plumbing, Carpentry, etc). Identify design discrepancies and foresee execution risks. Validate & review work orders, BOQs, drawings etc. Prepare detailed project execution schedules highlighting inter-dependencies of various tasks. Auditing the site work by doing regular site inspections as well as monitoring remotely with quality control. Ensuring that all quality and timeline related requirements are met. Able to give technical inputs and instructions to the Site supervisor [ Project Executive ]. To ensure timely site updates are available to the customer. A bridge between Designer & Customers' execution stage of the project. Updating of project trackers & summaries and sharing weekly progress report to all the stakeholders Analyze data to identify performance bottlenecks, devise corrective solutions and own implementation end-to-end. Be the quality custodian of your projects ensuring the superlative customer experience. Ensuring the Checklist and work method statements are properly followed at site to give desired quality output. Work with internal functions on key initiatives such as SOPs, pricing and new initiatives. Building vendor relationships and timely addressing the vendors' concerns. Internal Skills And Expertise Management Graduate/Construction management, preferably from a Tier I/Tier II Institute. Strong Project Management/Engineering/Architecture background is a must with 3+ years of experience. Have a deep appreciation and understanding of site execution for home renovations. Ability to assess design feasibility, visualize on-site conditions and foresee execution risks. Process-driven project management professionals with quick problem-solving skills. Excellent interpersonal and communication skills. Proactive and capable of prioritizing work. Extremely high level of ownership and learning aptitude. Past experience in Project Management/Operations is a core requirement for this role. Preferable if worked with Ops-focused startups. High degree of comfort on Excel/Google Sheets and strong data analysis skills.

Handle inbound & outbound customer leads, understand their needs, consult on solutions Share freight quotations & rate comparisons to drive informed decision-making Follow up proactively via WhatsApp, email, calls to maintain momentum & reduce churn. Required Candidate profile 1–4 yrs of experience in B2B inside sales, customer success. Ability to negotiate pricing, margin. Hustler mindset- proactive, organized, and customer-obsessed. Fluency in Gujarati, English and Hindi.

Were looking for a dynamic Key Account Manager to join our team! We want to hear from you if you’re passionate about building strong client relationships, driving revenue growth, and delivering exceptional service.