2112 Client Handling Jobs - Page 25

BOP.in Forayed Into The Indian Real Estate Market with Its Incorporation in 2007. Over the Last 19 Years Working Consistently with Hard Work, Perseverance and Grit, BOP.in has Successfully Established Itself as Indias Leading Real Estate Consultant. With Dynamic Vision for The Future & Focus on Capital Efficiency. Company Address - Unit No.513 -516, 5th Floor, JMD Megapolis Sohna Road, Gurgaon Real Estate Sales Head Job Description As a Real Estate Sales Head, you will be responsible for overseeing the sales activities of the real estate sales team. You will lead a team of sales agents, provide coaching and guidance, and ensure they meet their sales targets. You will also be involved in developing and implementing sales strategies, identifying new business opportunities, and building strong relationships with clients. The role requires strong leadership skills, excellent communication and negotiation abilities, and a deep understanding of the real estate market. Responsibilities Manage and lead a team of real estate sales agents/Sales Manager Set sales targets and develop sales strategies Monitor performance and provide coaching and training to sales agents Identify new business opportunities and develop relationships with potential clients Ensure compliance with real estate regulations and ethical standards Represent the company at industry events and networking opportunities Prepare and analyze sales reports and forecasts Qualifications Proven experience as a Real Estate Sales Head or similar role Strong leadership and management skills Excellent communication and negotiation abilities In-depth knowledge of the real estate market and trends Ability to build and maintain relationships with clients Proficient in using CRM software and MS Office Suite Skills Leadership Sales Management Negotiation Real Estate Market Knowledge Client Relationship Management CRM Software

Position - Relationship Manager-HYP-Construction Equipment (CE)-Marketing Branches Operations Sourcing new to bank (NTB) clients & servicing existing Clients Relationship management for Retail, SME Construction Equipment Clients Candidate should have dealt with Refinance Term Loan Sourcing- DSA/ DST/Direct & Through branch banking channels Target companies- HDFC, Axis, Induslnd Bank/ICICI Bank/ NBFC like HDB, Cholamandalam, Sundaram Finance, Hinduja Leyland finance, Mahindra Finance/L & T/ TATAIKF Finance, Manapurram finance Local candidate preferred Graduate or Post Graduate Experience in service existing clients & acquiring new to bank Clients Experience of handling Retails & SME Clients Knowledge of various CE assets, local market, Construction Equipment segment, CE clients profile Knowledge of Commercial assets Lending business Construction equipment, Commercial vehicles, Used CV/CE, Used Car, LCV etc-you can look young dynamic candidate with exp in small size commercial LAP/Mortgage business Knowledge of Various CE assets, Good negotiation skills & communication skills .

About Us: Top SEO Masters is a strategic division of GeoShot Technologies (www.geoshott.com), a global leader in 3D visualization services since 2013. Backed by the financial strength and technological expertise of GeoShot, and further supported by our group company Vizent Solutions Pvt. Ltd. (www.vizent.co), we are uniquely positioned to scale rapidly and deliver high-impact SEO and digital marketing solutions. Our core strength lies in a multidisciplinary team a powerful blend of SEO strategists, data analysts, AI specialists, and digital marketers who combine deep marketing knowledge with cutting-edge technical capabilities to drive measurable and sustainable growth. Job Overview: We are seeking a proactive and enthusiastic Business Development Manager to join our SEO and Digital Marketing team. The primary responsibility of this role is to drive business growth by identifying new sales leads, building client relationships, and promoting our digital marketing services, including SEO, social media marketing, PPC, content marketing, and more. The ideal candidate should have a solid understanding of digital marketing trends, strong communication skills, and a passion for generating new business opportunities. This role bridges the gap between marketing strategy and client acquisition, playing a crucial role in expanding the agencies reach and revenue. You will work closely with the leadership and business development teams to guide planning, execution, and team alignment for digital growth. Role & responsibilities : Identify and pursue new business opportunities through outbound calls, LinkedIn outreach, email campaigns, networking, and other lead generation strategies. Understand client needs and develop tailored proposals for SEO, PPC, Social Media, and other digital marketing services. Prepare and deliver compelling presentations and pitches to potential clients. Collaborate with the marketing and technical teams to ensure proposals align with service capabilities. Manage and grow relationships with existing clients to identify upselling and cross-selling opportunities. Track and report business development activities and performance metrics using CRM tools. Meet monthly and quarterly sales targets. Preferred candidate profile Bachelors degree in Business, Marketing, or a related field. 3-7 years of experience in business development, sales, or client servicing in a digital marketing agency or related environment. Strong understanding of SEO, Google Ads, social media marketing, and related services. Proven track record of meeting or exceeding sales targets. Excellent communication, presentation, and negotiation skills. Strong networking abilities and a self-motivated approach to business growth. Experience with CRM software and lead generation tools is a plus. Job Location: Office Location: Gurugram Work from Office is required What We Offer: Opportunity to build and lead a new division within a fast-growing company. Competitive salary with performance incentives. Supportive and collaborative work environment. Opportunities for professional growth and development. To Apply: Please send your updated resume and a cover letter explaining why you are the ideal candidate for this position to our Email: ram@Vizent.co

Afresh Study Abroad is looking for B2B Marketing Officer to join our dynamic team and embark on a rewarding career journey. you will be responsible for developing and executing marketing strategies to promote our products and services to other businesses. This role involves understanding the needs of B2B customers, creating compelling marketing campaigns, and collaborating with sales teams to drive lead generation and revenue growth. Key Responsibilities : Market Research : Conduct market research to identify trends, opportunities, and challenges in the B2B sector. Analyze competitor activities and industry benchmarks to inform marketing strategies. Campaign Development : Develop and implement B2B marketing campaigns across various channels, including digital, social media, email, and events. Create compelling content targeting B2B audiences to generate awareness and engagement. Lead Generation : Collaborate with sales teams to define target audiences and generate qualified leads. Implement lead generation strategies and tactics to drive B2B customer acquisition. Content Creation : Develop and curate content relevant to B2B audiences, including whitepapers, case studies, and industry - specific collateral. Ensure consistency in messaging across all B2B marketing materials. Digital Marketing : Manage and optimize digital marketing channels, including SEO, SEM, and social media, to reach B2B audiences effectively. Utilize analytics tools to measure and report on the performance of B2B marketing campaigns. Event Management : Plan and execute B2B events, conferences, and webinars to enhance brand visibility and engagement within the target market. Coordinate logistics and promotional activities for successful event outcomes. Collaboration : Work closely with sales teams to align marketing strategies with sales objectives. Collaborate with product management to ensure accurate representation of B2B offerings. Budget Management : Manage the B2B marketing budget effectively, allocating resources to initiatives that yield the highest ROI. Monitor expenses and track performance against budget.

Hiring Program Coordinator (HO-based – Mumbai) to manage field coordination, reporting, and inventory for a Patient Nutrition Program. Graduates with strong Excel & communication skills preferred; freshers can apply.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Key Responsibilities: Respond promptly to customer complaints and ensure effective resolution within defined timelines. Handle customer queries professionally across multiple channels phone, email, and chat. Coordinate with internal departments to streamline processes and enhance overall service delivery. Maintain accurate records of customer interactions and document necessary follow-up actions. Prepare and update daily MIS reports related to customer service performance and feedback. Monitor recurring issues and suggest process improvements for better customer experience. Ensure a high level of customer satisfaction through quality support and proactive communication. Preferred Candidate Profile: Excellent communication skills both verbal and written. Strong problem-solving and interpersonal abilities. Proficiency in MS Office, especially Excel for report generation. Ability to multitask and manage time effectively in a fast-paced environment. Experience in customer service or support roles will be an added advantage.

We are looking for a motivated and target-driven Telesales Executive to promote and sell car loans over the phone. The role involves contacting potential customers, explaining the benefits of car loans, and convincing them to avail financing through our partner banks/NBFCs. Key Responsibilities: Make outbound calls to prospective customers from the database/leads provided. Explain car loan products, eligibility, interest rates, and documentation process clearly and confidently. Understand customer requirements and provide suitable loan options. Follow up with interested customers and guide them through the loan application process. Coordinate with field sales executives or dealers for closing leads. Maintain proper records of customer interactions and update CRM systems regularly. Achieve daily/weekly/monthly sales targets and conversion ratios. Handle objections, provide appropriate solutions, and build trust with customers. Key Skills & Competencies: Excellent communication and persuasive skills. Good knowledge of car loan products and financial terminology. Ability to understand and pitch customer needs effectively. Basic computer knowledge and experience in CRM tools or Excel. Positive attitude, confidence, and sales-oriented mindset. Qualifications: Candidate should be graduated and should have knowledge of their stream 2-3 of experience in telesales, preferably in loans, banking, or finance. Freshers with strong communication skills are welcome.

We are looking for a dynamic and enthusiastic Sales & Business Development Executive to join our team. The ideal candidate should have strong communication skills, a basic understanding of sales, and a positive, energetic attitude. Key Responsibilities: Generate leads through calls, emails, and online research Communicate with clients and follow up on leads Share proposals and assist in sales coordination Maintain and update CRM records regularly Support the sales team in closing deals Key Requirements: Excellent verbal and written communication skills Strong English proficiency Energetic, enthusiastic, and a quick learner Basic understanding of sales and client handling Good email writing skills and familiarity with CRM tools Comfortable working in a target-driven environment Team player with a positive attitude

Role Summary: In this managerial role, you will lead a team of analysts and senior analysts, providing oversight and strategic direction to ensure the accuracy and efficiency of accounting operations for small and mid-sized firms in the USA. Your responsibilities will include managing complex accounting activities, overseeing financial reporting, and ensuring compliance with US GAAP. You will also play a key role in developing financial strategies and providing high-level financial analysis. Strong leadership, organizational, and communication skills are essential. Qualifications and Skills: - Degree in accounting or finance is required; CA, CPA, ACCA, or MBA are preferred. - Minimum of 7 years of experience in US Accounting or a relevant job role, with at least 2 years in a supervisory or managerial position. - Advanced proficiency with Excel, MS Office, and accounting software such as QuickBooks, Sage, NetSuite, Xero. - In-depth understanding of US Generally Accepted Accounting Principles (GAAP). - Strong analytical skills with the ability to review financial data at both detailed and high levels. - Excellent communication skills in both written and verbal forms. - Proven ability to lead, mentor, and develop a team. Duties and Responsibilities: The essential functions of the job include, but are not limited to, the following: - Lead and manage the team to ensure timely and accurate monthly, quarterly, and yearly accounts closing procedures. - Oversee day-to-day accounting activities, including accounts payable, accounts receivable, and general ledger maintenance. - Manage and process complex or sensitive transactions. - Identify and resolve discrepancies promptly to ensure the accuracy of financial records. - Ensure assigned accounts are analyzed, reconciled, and properly stated per US generally accepted accounting principles. - Assist in the design and review of budgets, and maintain fixed assets register and schedules. - Maintain accurate and complete records supporting all transactions in an organized manner and in compliance with company policies and procedures. - Coordinate all aspects of year-end audit/review by independent accountants, as well as any other compulsory or required audits. - Assist the controller with the preparation of tax returns and other governmental reports as required by law, ensuring timely submission to appropriate agencies. - Develop and implement financial strategies to optimize the firms performance. - Provide high-level financial analysis and reporting to support decision-making processes. Leadership and Development: - Mentor and develop team members, fostering a culture of continuous improvement and professional growth. - Conduct regular performance reviews, providing constructive feedback and setting clear goals. - Ensure the team stays updated with the latest accounting standards and industry best practices. Additional Responsibilities: - Collaborate with senior management to align accounting activities with the company's strategic goals. - Participate in cross-functional projects and initiatives to drive organizational success. - Stay informed about industry trends and regulatory changes to ensure compliance and best practices.

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Position Details: The ideal candidate must have a high-level professional demeanor suitable for interaction with an experienced and active global clientele base. Job Description: Exposure in the global client handling process (respond to retail and professional clients queries via email, chats, and inbound calls) Assist clients with opening and funding accounts. Collaborate with other cross-functional teams to assist with account approval and maintenance. You will review documentation related to new account opening. Follow internal policy and procedures when dealing with various account-related tasks. Qualifications Education: University degree required (MBA/bachelors in finance background) Excellent verbal and written communication skills in English are a must. Proficient user of MS Office applications, especially Excel Ability to prioritize effectively and multitask. Independent, punctual and careful working methods Organized team player with an excellent eye for detail Good quantitative/analytical skills Company Benefits & Perks Competitive salary package Performance-based annual bonus ( cash and stocks ) Hybrid working model ( 3 days office/week ) Group Medical & Life Insurance Modern offices with free amenities & fully stocked cafeterias Monthly food card & company-paid snacks Hardship/shift allowance with company-provided pickup & drop facility* Attractive employee referral bonus Frequent company-sponsored team-building events and outings * Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.

The Assistant Manager - GIS (Government and Institutional Sales) focuses on educating government institutions about Jaquar s Complete Bathroom Solutions (CBS). The role involves specifying Bills of Quantity (BOQ) and mock-ups for projects, renewing agreements with existing GIS accounts, enlisting new GIS accounts, and ensuring prompt collections. The primary aim is to generate revenue by establishing and maintaining strong relationships with government institutions and enhance brand presence in the government sector. Key Responsibilities Educate key decision-makers, contractors, and trade customers of government institutions about CBS, including company vision, product details, USPs, and customer value Establish all CBS verticals in GIS accounts and ensure specification in BOQ/mock-ups at the projects initial stages Generate revenue from existing GIS accounts, renew approvals timely, and ensure zero account loss Add new GIS accounts to the customer list and generate revenue from these new accounts Maintain price discipline with GIS accounts to ensure no financial loss to the company Introduce and promote newly launched products by the company to key stakeholders in government institutions Maintain good rapport with channel partners for fast execution of orders and mockups Identify and target specific projects for the promotion of new products, ensuring their inclusion in project specifications Secure BOQ (Bill of Quantities) and Mock-up approvals for identified projects, ensuring new products are specified at the initial stages Conduct presentations for key decision-makers, trade customers, and contractors at the Orientation Center and plant Provide support to government departments, resolving issues, including customer care concerns Build relationships with government institutions, maintain a directory of government officials, and distribute gifts on specific occasions Ensure no collections are pending with government institutions beyond 45 days of billing Conduct at least 180 productive meetings monthly with external customers Generate CBS revenue from government institutions Monitor and keep track of competitors activities Ensure the consolidation of the validity/longevity of the approvals enlistments and specifications got done so far in the Central/State/PSUs & Others Add more new departments to the existing list by identifying and carrying out a similar exercise as has been done for approval enlistment Provide data on time to HO and ensure the same from the respective team members Update database from all the departments on the officials, their designation, office etc. for best use of it Key Attributes Prior experience in institutional sales Expertise in market development Familiarity with government institutions working processes A well-established network of government officials Strong product knowledge Experience in independently handling clients Proficiency in securing approvals with government institutions Well acquainted with order processing process Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduate / MBA Technical qualification preferred Additional certifications in sales or marketing are a plus Experience: 5 to 7 Years of experience in sales within the building materials industry or a related sector Relevant experience in government and institutional sales is preferable Skills: Effective planning skills Proactive approach Strong ownership and accountability Exceptional relationship-building abilities Problem-solving Excellent communication and convincing skills Strong analytical ability Resilience under work pressure Team-oriented Flexibility and adaptability Negotiation skills

Company Name: WOOT Factor About The Company: WOOT Factor Brand Architects, based in Mumbai, has been revolutionizing branding since 2009. The company, founded by Smita Shah and Amit Relan, specializes in creative communications, experience marketing, and event management. WOOT Factor focuses on designing experiences and delivering results, catering to diverse industries including BFSI, Corporates, Luxury, and Lifestyle. Job Location: Chembur, Mumbai Experience: 5+ years Job Title: Client Servicing Manager CTC: 50K per month Job responsibilities: As a Client Servicing Manager, strong interpersonal skills, effective communication, and attention to detail are crucial to building and maintaining long-term client relationships. Additionally, a thorough understanding of the industry, event planning, and budget management are essential for success in this role. MICE events Experience will be an added advantage. Key job responsibilities include: Client Relationship Management: Establish and nurture relationships with clients, understanding their objectives and preferences to deliver tailored event solutions. Proposal Development: Prepare comprehensive event proposals and presentations, showcasing suitable venues, services, and event options. Event Planning: Collaborate with the events team to plan and organize events according to clients' specifications. Budget Management: Ensure that event proposals align with the client's budget, and manage any financial considerations throughout the event planning process. Communication: Maintain regular communication with clients, providing updates on event progress and addressing any questions or concerns. Post-Event Evaluation: Gather feedback from clients after events to assess satisfaction levels and gather insights for future improvements. Market Research: Stay up-to-date with industry trends, competitor offerings, and client preferences to enhance service quality and identify new business opportunities. Interested candidates share your resumes @ hr@wootfactor.com Regards, Monika Jain Manager HR

Key Responsibilities: Organize university visits and meetings for universities in other countries. Schedule and conduct training calls for newly onboarded or existing partner universities. Manage university communication for renewals and establish new partnerships in other countries. Train agents on how to utilize Career Mosaic's platform and processes for universities in other countries. Participate in calls with agents (both existing and potential) to address process-related inquiries. Distribute Uni centre login credentials to agents. Host webinars for universities and Career Mosaic process training. Compile and distribute marketing materials for universities in other countries. Skills: Excellent communication and interpersonal skills. Strong organizational and time management skills. Experience working in international education. Familiarity with the higher education landscape in various countries. Proficiency in MS Office Suite and project management tools. Ability to work independently and manage multiple projects simultaneously. Strong presentation and training skills. Ability to travel internationally (as needed).

1. Sales Acceleration (Existing & Lapsed Clients) Re-engage lapsed clients to renew and revitalize business relationships. Identify upsell and cross-sell opportunities within the existing client base. Collaborate with internal teams to ensure strategic alignment and client satisfaction. 2. Client Acquisition (Networking & Discovery) Actively build and expand the organizations network through platforms like LinkedIn and referrals. Participate in discovery calls with potential clients to understand needs and explore alignment. Nurture early-stage relationships into long-term client engagements. 3. Industry Engagement & Representation Represent the company at relevant industry events, webinars, and forums. Lead discussions and participate in panels or networking sessions to elevate brand presence. Act as a trusted advisor to clients and prospects, articulating the value of our solutions. EssentialJobFunctionsandResponsibilities:

Role & responsibilities : Assist with end-to-end recruitment: job posting, screening, and interview scheduling Maintain employee records, attendance, and documentation Support onboarding, exit formalities, and HR documentation Coordinate daily operations between HR, marketing, and sales departments Generate internal reports (performance, task updates, leave records, etc.) Assist in planning and executing internal marketing & employee engagement activities Support basic accounting and invoice follow-up with clients Contribute to lead generation and marketing communication follow-ups Handle communication with job portals and manage candidate databases Preferred candidate profile : Graduate or pursuing a degree in HR, Business Administration, or related field Strong communication & coordination skills Basic knowledge of MS Office, Google Sheets & email communication Interest in both HR operations and marketing functions Able to multitask and work under guidance Willing to work from office (Newtown, Kolkata)

Job Role: Sales and Account Management skills. Ability to build and maintain client relationships. Experience in giving presentations to clients. Excellent customer service skills. Attention to detail and ability to multitask. Strong communication and interpersonal skills. Bachelor's degree in Business Administration, Marketing, or related field. Experience in the textile or interior design industry is a plus. Dealing with HNI clients (Architects, Hoteliers, Corporate, Residential Projects, etc.). Knowing using CRM will be an added advantage. Ideal Candidate: A minimum of 1 year of experience in Client Servicing is required. Strong interpersonal and negotiation skills. Does not need to be spoon-fed and has strategic skills. Proven client service success in managing multiple projects. Good at email and spoken communication. We are also accepting applications for this profile from Client Servicing, Client Servicing Executives, and Customer Service Executives. Working Days + Timing: Monday - Saturday + 9:30am to 6:30pm Job Types: Full-time, Permanent

About the Role We are seeking a motivated and customer-focused Account Success Manager to join our remote team in India. This role professional will be responsible for managing client/partner accounts, ensuring their satisfaction, and driving revenue through upselling, cross-selling, and renewals. You will be responsible for onboarding clients/partners, managing relationships, monitoring usage, and delivering value that aligns with the clients/partner goals. You will act as a trusted advisor and growth partner to your assigned accounts. Key Responsibilities Client Onboarding: Guide new clients through a smooth onboarding process and ensure they understand how to effectively use our services. Relationship Management: Serve as the primary point of contact for assigned clients and maintain strong, trust-based relationships. Retention & Engagement: Regularly engage clients to understand their goals, usage patterns, and challenges, proactively offering solutions to increase satisfaction. Performance Monitoring: Track client performance and usage metrics, and deliver insights to help them maximize value. Issue Resolution: Coordinate with internal teams to resolve client issues quickly and effectively. Upsell & Renewal Support: Identify growth opportunities and support upsell/renewal efforts in collaboration with the Sales team. Feedback Loop: Collect and relay client feedback to improve product/service delivery and inform business decisions. Qualifications and Skills Bachelors degree in Business, Marketing, or a related field 1+ years of experience in account management, sales, or customer success, preferably in a B2B SaaS or service-based industry Proven ability to meet or exceed sales targets while maintaining strong client relationships Excellent communication (English verbal & written), negotiation, and interpersonal skills Tech-savvy with experience using CRM or account management tools along with productivity apps. Self-driven, organized, and comfortable working remotely with minimal supervision. Problem-solving mindset with a customer-first attitude Ability to manage multiple clients and priorities effectively Preferred Skills Experience working with international clients or managing remote client relationships. Familiarity with contract renewals, pricing models, or basic account financials Exposure to digital services, SaaS platforms Fluency in speaking Hindi or other regional languages of India. What We Offer Flexible remote work setup Competitive salary and performance-based incentives Opportunity to work with a dynamic, growth-focused team Learning and development opportunities

Key Responsibilities: Engage with clients to understand their travel preferences, budget, and purpose of travel. Recommend suitable destinations, travel packages, and experiences tailored to individual needs. Create customized domestic and international travel packages including sightseeing, accommodation, and activities. Stay up to date on trending destinations, seasonal offers, and partner promotions. Prepare travel quotes and finalize itineraries based on client approval. Handle bookings for flights (GDS and LCC), hotels, transfers, cruises, and local tours. Coordinate with DMCs (Destination Management Companies), hotels, and suppliers to confirm arrangements. Issue air tickets, vouchers, and travel documents efficiently and accurately. Serve as the single point of contact for clients from inquiry through post-travel feedback. Provide pre-travel briefings and on-trip assistance. Proactively engage past clients with new offers, or personalized travel ideas to encourage repeat bookings. Resolve client issues or complaints with tact and professionalism. Maintain detailed records of all bookings and client communications. Work with internal teams to ensure visa documentation and insurance are processed in time. Coordinate invoicing and payment collection in line with company policies. Good knowledge of rules, ticketing policies, and global travel norms. Strong communication and client handling skills. Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving and decision-making skills. A team player who can also take ownership and work independently when needed. Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.

Responsibilities: * Lead gen, client meetings & market research * Meet revenue targets through effective admin work * Manage CRM system for lead nurturing * Develop business strategies with focus on growth

Genpact is a global professional services and solutions firm committed to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spanning across 30+ countries, we are fueled by curiosity, agility, and the aspiration to create enduring value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, leveraging our profound business and industry acumen, digital operations services, and proficiency in data, technology, and AI. We are currently seeking applications for the position of Senior Manager, Order Management. As the Senior Manager, you will be tasked with overseeing the Order Management processes in an outsourced setting, catering to international clients. Your responsibilities will encompass managing the end-to-end process, including product booking, contract management, customer data management, billing, invoicing, service contract management, and customer query/dispute resolution. **Responsibilities:** - Ensure a successful transition of work during the initial phase of engagement, followed by the rapid stabilization of operations. - Meet SLAs and other commitments made to clients, alongside effective people management. - Foster strong rapport with the team, implementing tools to enhance process transformation. - Employ operational strategies to meet financial commitments. **Qualifications:** *Minimum qualifications:* - Graduation in any stream. - Relevant experience in Order Management within B2B models, particularly in industries like Office Equipment, Consumer Electronics, or Imaging. - Demonstrated leadership experience with a team size of 30+ FTEs in an outsourced environment. - Proficient communication skills, both verbal and written, with a consistent track record of client handling and trust-building capabilities. *Preferred Qualifications:* - Experience with SAP is desirable. - Willingness to travel with a passport ready. **Job Details:** - *Job Title:* Senior Manager - *Location:* India-Noida - *Schedule:* Full-time - *Education Level:* Bachelor's / Graduation / Equivalent - *Job Posting:* Dec 26, 2024, 4:43:20 PM - *Unposting Date:* Jan 26, 2025, 12:29:00 PM - *Master Skills List:* Operations - *Job Category:* Full Time,

As a Project Manager with at least 5 years of experience, you will be responsible for managing projects involving software development. Your key skills should include Project Management, Python, web Scraping, Team leadership, and Client Handling. We are looking for an immediate joiner to join our team in Bengaluru, Karnataka. This is a full-time, permanent position with benefits including Provident Fund. The work schedule is from Monday to Friday during day shift. The work location is in person. If you are interested in this opportunity, please share your CV with us at apply@gmware.com. For further inquiries, you can contact us at +91 8054942360.,

We are currently seeking a Business Development Intern (Bidder) who will be responsible for learning and supporting the acquisition of projects from various platforms such as Upwork, Freelancer, Fiverr, and PeoplePerHour. This internship provides a valuable learning experience tailored for individuals aspiring to establish a career in IT sales. The position is based in Phase-8B Mohali (On-Site) and offers the following internship details: - Duration: 2 Months - Mode: In-Office (No Online Interviews) - Stipend: Provided The office operates according to USA Timezone, UK timezone, or Australian Timezone. Successful candidates will have the opportunity to receive training from seasoned professionals and may be considered for a full-time position within our team upon successfully completing a 3-month internship. Key Learning Areas: - Understanding bidding strategies on freelance platforms - Crafting effective proposals and engaging in client communication - Lead generation and client handling techniques - Fundamentals of IT sales and project coordination Ideal Candidates: - Freshers or students interested in sales and business development - Basic understanding of online bidding platforms (preferred) - Proficient communication and negotiation skills - Eagerness to learn and advance in the IT industry Perks of the Internship Include: - Hands-on training and mentorship - Internship Certificate upon completion This role offers both full-time and internship opportunities with a contract length of 2 months. The schedule involves work from Monday to Friday, rotational shifts, and weekend availability. The work location requires in-person presence.,

Sourcing new to bank (NTB) clients Relationship management for Mid and large corporates / Infrastructure companies Experience in handling clients with more than 25 cr Turnover, and avg ticket size of lending of >Rs.10crs. Candidate should have dealt with following products: Cash credit/Over draft Limits Project funding for EPC projects Term Loan/Foreign currency Term Loan for Working capital and Equipment/Plant and Machinery Purchases Bank Guarantee Limits Trade products i.e. LC Limits (for Import and domestic purchases) Bill Discounting Limits both LC backed and BOE backed Buyers credit Limits,

As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Full-time/Hybrid - Shift Timings: 10 AM 7 PM IST or Experience: 1+ years in BPO, call center Key Responsibilities: Inbound Call Management: Promptly answer and respond to customer queries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve issues efficiently, escalating complex cases as needed. Outbound Outreach: Proactively contact potential or existing customers for sales, follow-ups, surveys, or lead generation. Identify customer needs, pitch relevant offerings, and close transactions when applicable. CRM & Documentation: Maintain comprehensive records of all interactions in the CRM system. Track call details, resolutions, and lead outcomes. Quality, Metrics & Feedback: Adhere to scripts and quality standards, meeting KPIs like AHT, FCR, conversion rates, and CSAT. Participate in coaching sessions, attend training, and contribute to process improvement initiatives. Requirements: Languages: English, Hindi; Tamil, Telugu languages - all fluent Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelors degree preferred. 12 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills What We Offer: Competitive salary with performance bonuses 28 paid vacation days Growth in an international, collaborative team Internet costs compensation