2112 Client Handling Jobs - Page 16

Position: Community Manager (Female Candidates Only) Location: Koramangala, Bangalore Industry: Hospital / Healthcare Experience Required: Minimum 6 months in Hotel or Hospitality industry Salary: 3 7 LPA (Based on interview) Key Requirements: Graduate in Hotel Management / Hospitality / related field Excellent communication skills (Fluent in English and Hindi, neutral accent preferred) Presentable, empathetic, and guest-oriented personality Experience in front office, concierge, or guest relations preferred Comfortable working inside hospital premises and engaging with patients and visitors Role Highlights: Managing patient relations and walk-in guest experience In-hospital and community-based coordination Providing warm, seamless support to patients and families Apply at: richa.aaishsolutions@gmail.com Contact: 9771324321

We are seeking an experienced Investor Relations professional to join our team and play a crucial role in converting leads into business opportunities, managing investor relationships, and supporting financial communication strategies. Your primary responsibility will involve building and maintaining positive relationships with high-net-worth individuals and institutional investors. Key Responsibilities: - Convert potential investor leads into business opportunities by establishing strong, trust-based relationships. - Effectively communicate financial performance, market trends, and business developments to investors. - Address investor inquiries promptly and maintain consistent communication to foster long-term relationships. - Collaborate with internal teams to ensure efficient handling of investor needs. - Monitor investor feedback and provide valuable insights to the management team. - Keep abreast of industry trends, market dynamics, and the financial landscape to enhance investor relations. Qualifications: - Postgraduate degree in Finance, Business, Economics, or a related field. - Proven track record in investor relations, financial services, or a related industry. - Solid understanding of financial statements, capital markets, and investment principles. - Excellent communication and interpersonal skills, with the ability to simplify complex financial information. - Proven ability to convert leads into tangible business opportunities. - Strong analytical and problem-solving abilities. Preferred Skills: - Experience in client engagement and lead generation. - Familiarity with investment instruments, market trends, and financial compliance. - Proficiency in understanding share market trends. - Prior experience in client communication and handling.,

As a Team Leader for Technical Support Engineers, you will be responsible for managing a team of technical support engineers. Your core responsibilities include directing, administering, and controlling day-to-day operations to ensure compliance with company and regulatory guidelines. Your primary focus will be on providing high-quality service and an extraordinary customer experience. In this role, you will be tasked with managing staffing levels by implementing appropriate hiring and attrition management strategies. Additionally, you will be responsible for schedule management and rostering to optimize team efficiency. Furthermore, you will play a key role in promoting the development of the area management team and succession planning. This will involve coaching, training, and leadership development to ensure a capable and skilled workforce. The ideal candidate should have proven work experience as a Team Leader or Front Line Manager for a technical team. You should possess in-depth knowledge of performance metrics such as NPS and CSAT. Strong organizational and time-management skills are essential for success in this role. Excellent communication skills and the ability to handle clients effectively are also required. If you are looking for a challenging opportunity to lead a technical support team and drive operational excellence, this position may be the perfect fit for you.,

As a Client Servicing Manager for SEO accounts at AdLift Marketing Pvt. Ltd., located in Gurgaon, you will be responsible for managing and nurturing client relationships within our SEO vertical. Your role will involve acting as the primary point of contact for clients, collaborating with internal teams, and ensuring timely execution, performance tracking, and client satisfaction. You will play a vital role in understanding client business goals, aligning strategies with internal teams, preparing and presenting reports, managing timelines and deliverables, and identifying account growth opportunities. Additionally, you will handle client escalations, troubleshoot challenges, and focus on ensuring timely renewals and high retention rates through proactive client engagement. To excel in this role, you should have at least 4-6 years of experience in client servicing, preferably in digital marketing agencies. A strong understanding of SEO and digital marketing fundamentals is essential, along with excellent communication, presentation, and client-handling skills. You should be able to manage multiple client accounts, collaborate with cross-functional teams, and approach problem-solving with a data-driven mindset. A proactive attitude and the ability to thrive in a fast-paced environment are key attributes for success in this position. If you meet these requirements and are looking for an exciting opportunity to work with a dynamic team and top-tier clients to scale their digital presence, we encourage you to apply. Immediate joiners will be preferred for this full-time role with 5 days working.,

As a Store Master at Minizmo, a premium menswear brand in Delhi NCR, specializing in Made-to-Measure (MTM) tailoring, you will play a pivotal role in leading the MTM operations. Your responsibilities will include taking accurate body measurements, managing fittings, coordinating with production units, and ensuring a flawless personalized experience for clients. Your primary duties will involve guiding fittings, managing client consultations, showcasing MTM styling options, coordinating with tailoring units to track orders, conducting quality checks on garments before delivery, and maintaining detailed client records and preferences. Additionally, you will be responsible for training junior staff on MTM processes to ensure consistent service quality. The ideal candidate for this role should have a minimum of 5 years of experience in menswear/MTM retail, a strong understanding of men's fits and fashion trends, proficiency in fittings, measurements, and client handling, excellent organizational skills, and effective communication abilities. Joining Minizmo offers you the opportunity to be part of a premium, design-led brand that focuses on craftsmanship and personalization. You will have a key role in enhancing the luxury customer experience and can expect opportunities for growth and competitive compensation.,

You will be working as a valuable team member to support the growth of our business on a global scale. Your role will involve engaging with clients, comprehending their requirements, and providing appropriate digital services such as SEO, social media marketing, and web development. If you enjoy interacting with people, generating innovative concepts, and contributing to business expansion, then this position is an ideal fit for you! Your main responsibilities will include communicating with potential clients across various regions including the US, UK, Canada, Europe, and Australia, with the aim of establishing enduring business connections. Additionally, you will be expected to deliver compelling sales discussions and presentations that address client needs in services like SEO, Social Media Optimization (SMO), and Web Development. It is crucial to conduct market research to understand customer requirements, industry trends, and competitor offerings. Collaboration with digital marketing and design teams is essential to ensure timely and successful project completion. Having a comprehensive understanding of how SEO, SMO, PPC, and website development contribute to global business expansion is key to excelling in this role. Proficiency in clear spoken and written English is essential for effective client communication and email correspondence. To qualify for this position, you should possess at least 2 years of experience in sales or client handling, preferably in the digital marketing sector. A foundational knowledge of SEO, SMO, PPC, and website services is required. Strong communication skills in English, adeptness with online tools like email, Zoom, Google Meet, and a positive attitude coupled with a diligent work ethic are highly valued. The ability to engage with international clients and manage different time zones is also essential for this role.,

As an Account Manager at Edelman, you will be a key player in managing one of the agency's largest global clients in the Beauty industry. Your role will involve working closely with various stakeholders to develop and execute strategic earned campaigns that drive conversations across different channels such as digital, social media, and events. Your responsibilities will include day-to-day client communication with international marketing, PR, and technical teams, active participation in planning and executing global campaigns, managing content programs, overseeing client events, and collaborating with cross-functional teams within the agency. To excel in this role, you must have experience in global brand management, strategic thinking, and a deep understanding of creating impactful stories that resonate across traditional media, digital platforms, and social channels. Direct client handling experience, the ability to provide strategic counsel, and a focus on brand strategy are essential for success in this position. You should be a strategic thinker with excellent communication skills, both verbal and written, and possess a creative and entrepreneurial spirit. Attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment are qualities that we value at Edelman. Edelman is a global communications firm committed to diversity, equity, and inclusion. Our team of over 6,000 professionals in more than 60 offices worldwide collaborates with businesses and organizations to enhance their brands and reputations. We pride ourselves on delivering innovative communication strategies that inspire confidence and trust among stakeholders. If you are passionate about brand strategy, client management, and thrive in a dynamic and diverse workplace, we encourage you to apply for this exciting opportunity at Edelman. Your unique skills and experiences may be the perfect fit for this role, even if they do not align perfectly with every qualification listed. Join us in reimagining the future of communication and making a positive impact in the world.,

You are a dynamic and result-driven Sales Professional with over 2 years of experience in product or IT services sales, ideally within a SaaS environment. Your role involves identifying and pursuing new business opportunities, building strong client relationships, conducting product demos, and collaborating with internal teams for client success. Your key responsibilities include driving sales for SaaS or IT products/services, maintaining client relationships, delivering product demos and presentations, collaborating with marketing and support teams, monitoring sales metrics, and ensuring smooth onboarding for new clients. To excel in this role, you must possess strong communication and interpersonal skills, experience in client handling, lead generation, and account management. You should be willing to relocate to Kochi and demonstrate self-motivation, a passion for sales, and client success. Ideally, you hold a Bachelor's degree in Business, Marketing, or a related field, and have experience using CRM tools and sales analytics software. If you meet these requirements and are ready to contribute to our team, we look forward to your immediate or short-notice joining.,

The Product Sales Manager-Retails CMS is responsible for supporting the Frontline Retail Sales Team by providing guidance on Digital Products such as NACH, UPI, and Virtual Accounts, and assisting in solution activation. The main objectives include building up CASA Balances and enhancing the number of Solution Active customers. Key responsibilities of the role include identifying potential clientele for Digital Solutions, sharing knowledge on digital products with the frontline team to drive solution attachment, simplifying processes to ease customer on-boarding and transacting experiences, and working closely with the NSM - Retail Solutions to develop sales strategy. The Product Sales Manager is also expected to drive Current Account balance build-up with Solution-led acquiring to generate CMS Fee Income. Candidates for this role should possess domain knowledge in areas such as KYC, On-boarding, RBI guidelines, and understanding of CMS products. They should have a minimum of 3 years of relevant experience in a Product Sales Manager role with a focus on high-value client handling. The Product Sales Manager will be responsible for acquiring and managing high-value Liability relationships by meeting clients daily and pitching Retail CMS Solutions. Additionally, they will drive product development and marketing initiatives as part of the central product team and should have an entrepreneurial mindset to build and scale the business rapidly. The ideal candidate for this position should have a Graduate degree in any discipline.,

You will be responsible for planning, managing, and executing various events including corporate, branding, and promotional events. This will involve liaising with clients, vendors, and internal teams to ensure event objectives are met. You will need to develop budgets, timelines, and creative concepts, as well as coordinate logistics such as venue, catering, entertainment, equipment, and staffing. Your role will also include ensuring smooth event execution, resolving on-site issues, and conducting post-event reporting, feedback collection, and performance analysis. Staying updated on industry trends and applying innovative strategies will be crucial for success in this role. To qualify for this position, you should have a Bachelor's degree in Event Management, Marketing, or a related field, along with at least 3 years of proven experience in managing end-to-end events. Strong leadership, negotiation, and multitasking skills are essential, as well as excellent communication and client-handling abilities. Proficiency in event management tools/software, creative problem-solving skills, and experience in branding and corporate events are preferred. This is a full-time position with benefits including health insurance and Provident Fund. The work schedule is during the day with the requirement to work in person. To apply, please send your resume to hralgebracolours@gmail.com.,

You are an experienced Senior Business Development Manager with over 5 years of experience, looking to lead business development initiatives and drive growth for ChicMic Studios. Your primary responsibility will be to develop and execute a strategic plan to identify and pursue new business opportunities, build and maintain relationships with key clients and partners, and collaborate with cross-functional teams to increase revenue and market share. Your key responsibilities will include developing and executing a strategic business development plan, building and maintaining relationships with clients and partners, collaborating with teams to implement sales and marketing strategies, conducting market research and competitive analysis, participating in industry events to generate leads, monitoring sales performance, and preparing sales reports for senior management. To qualify for this role, you should have a Bachelor's degree in business, marketing, or a related field, at least 5 years of experience in business development or sales with a minimum of 1 year in a management role, a proven track record of driving business growth and meeting revenue targets, a strong understanding of the sales process and experience with CRM tools like Salesforce, excellent communication and interpersonal skills, strong analytical and problem-solving skills, and the ability to work collaboratively in a cross-functional team environment. This is a full-time position located at the ChicMic Studios office in F 273, Phase 8B Industrial Area, Mohali, Punjab. If you are ready to take on the challenge of leading business development initiatives and driving growth for ChicMic Studios, contact 9875956283 to apply for this exciting opportunity.,

You will be responsible for generating revenue through the sale of working capital products to New-To-Bank (NTB) clients. It will be essential to ensure that the Operating Account (OPAC) criteria are met, including Quarterly Churning in the account and tracking High-Value transactions. You will onboard NTB clients where there is potential for Trade and Bundles Fx. Digitalizing all NTB/ETB accounts in the portfolio to activate all clients in the s2b platform will also be a key aspect of your role. Maintaining zero overdues and complying with all covenants such as Stock and Book Debt Statement, Stock Audit, and NPA reporting will be crucial. Additionally, cross-selling to BWC clients will be part of your responsibilities. As part of your duties, you will need to display exemplary conduct and adhere to the Group's Values and Code of Conduct. Taking personal responsibility for upholding the highest standards of ethics, regulatory compliance, and business conduct across Standard Chartered Bank will be expected. This includes ensuring compliance with all relevant laws, regulations, guidelines, and the Group Code of Conduct. Your qualifications should include a Post Graduate degree, along with certifications in IRDA and AMFI. Key skills and competencies required for this role include client handling, collaboration, relationship management, sales orientation, and service orientation. Standard Chartered is an international bank that combines agility with impact. With a history of over 170 years, we strive to make a positive difference for our clients, communities, and employees. We encourage challenging the status quo, embracing challenges, and seeking opportunities for growth and improvement. If you are seeking a purposeful career with a bank committed to making a difference, we are interested in hearing from you. We celebrate individual talents and value diversity, promoting inclusion and advocating for respect across our organization. As part of our team, you will be encouraged to do the right thing, challenge and support each other with integrity, always putting the client's needs first. We believe in continuous improvement, innovation, and simplicity, learning from both successes and failures. Together, we work collaboratively to build long-term success, embracing diversity and promoting inclusivity. In addition to a competitive salary and benefits package, we offer core bank funding for retirement savings, medical and life insurance, with additional flexible and voluntary benefits available in certain locations. We provide various types of time-off, including annual leave, parental/maternity leave, sabbatical opportunities, and volunteering leave. Flexible working options are available, catering to both home and office-based arrangements, with different working patterns to suit your needs. Our proactive wellbeing support includes access to digital wellbeing platforms, development courses, an Employee Assistance Programme, sick leave, mental health support, and various self-help resources. We foster a culture of continuous learning, offering opportunities for reskilling, upskilling, and access to a range of learning resources. Joining our inclusive and values-driven organization, you will be part of a diverse and respectful environment where everyone can contribute and thrive. Our commitment to diversity and inclusion is reflected in how we work together, respecting and celebrating our unique differences across teams, functions, and locations. We believe that everyone deserves respect and the opportunity to reach their full potential.,

Job Description: Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. Identifying and driving large teams, key accounts, managing portfolio, expanding client base for augmenting turnovers and achieving desired targets / goals. Ensure the correct products and services are delivered to customers in a timely manner. Serve as the link of communication between key customers and internal teams. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Revenue enhancement by maintaining defined customer SLAs with help of internal Stakeholders. Business Growth and Optimization. Process Development and Enhancement.

The ideal candidate for this position in Bangalore should have the following skills and qualifications: - Proficiency in calculating Tax and NI components, along with experience in reconciling P11D - Ability to handle voice and email queries from employees, managers, HRBPs, clients, and customers - Excellent communication skills - Prior experience with renowned HRMS systems such as SAP, Workday, and proficient in MS Office applications - Willingness to work in rotational shifts, including night shifts Responsibilities of the role include: - Handling confidential information with professionalism - Managing client escalations, reviews, and daily interactions - Processing requests related to pension, leaves, and taxes - Active involvement in year Start/End activities, UAT/UVT, and auditing cases processed by the team - Guiding the team in resolving complex queries - Being a team player, flexible, and ensuring SLA/KPI are met Candidate Requirements: - Industry Type: ITES/BPO/KPO - Functional Area: ITES/BPO/Customer Service - Education: B.Com - Employment Type: Full Time, Permanent If you possess the above skills and qualifications, we encourage you to apply for this position with Job Code GO/JC/608/2025. For further details, you may reach out to the recruiter Marilakshmi S.,

Job Title: Business Development Manager US IT Staffing Location: [Onsite/Remote/Hybrid – City, State] Job Type: Full-time Job Summary: We are seeking a dynamic and results-driven Business Development Manager (BDM) with a strong background in US IT Staffing to lead client acquisition and revenue growth. The ideal candidate will have a deep understanding of the US staffing and recruiting industry, proven experience in client management, and the ability to identify and close new business opportunities. Key Responsibilities: Develop and execute strategies to generate new business in the US IT staffing domain. Identify, target, and establish relationships with direct clients, MSPs, and VMS partners . Build and manage a pipeline of prospective clients through cold calls, email campaigns, LinkedIn outreach, networking events, and referrals. Understand client requirements and work closely with the recruiting team to deliver qualified candidates. Negotiate client contracts, including rate agreements, payment terms, and service-level expectations. Work with delivery teams to ensure high-quality submissions, interviews, and placements. Meet or exceed weekly/monthly/quarterly business development targets and KPIs. Track all activities using CRM tools and provide regular reports to senior management. Stay updated on industry trends, technologies, and competition in the US staffing market. Qualifications: 10+ years of experience in business development or sales in US IT staffing/recruiting . Strong knowledge of staffing sales models – direct clients, MSP, VMS. Proven track record of bringing new clients and generating revenue. Excellent communication, presentation, and negotiation skills. Ability to work independently and collaboratively with delivery and leadership teams. Experience with CRM tools and Microsoft Office Suite. Bachelor’s degree or higher in Business, Marketing, or a related field (preferred). Preferred Skills: Existing client relationships and warm leads in the US IT Staffing industry. Understanding of technology roles (Java, .NET, AWS, DevOps, etc.) and visa classifications (H1B, GC, USC, etc.). Experience in both contract and permanent staffing solutions. Familiarity with ATS systems (e.g., Bullhorn, CEIPAL, JobDiva).

Role & responsibilities Project Management, Client handling, Negotiations, leadership, agile, jira Preferred candidate profile

We are seeking a E-Commerce Executive (Seller Onboarding) to join our team. In this role, you will play a vital part in ensuring that sellers meet our platform standards and have a smooth onboarding experience. You will also be responsible for managing the day-to-day operations of our online-store and optimizing the user experience. Key Responsibilities: Review and approve seller applications, ensuring compliance with platform standards. Guide new sellers through the onboarding process, including account setup, KYC completion, and product catalog upload. Collaborate with cross-functional teams to ensure a seamless onboarding experience. Manage online store operations, including product listings, inventory management,and order processing. Work with the marketing team to drive traffic to our e-commerce platform. Continuously improve the user experience to enhance conversion rates and customer satisfaction. Additional skills: Should have strong communication skills, multi-tasking and time management skills. Good writing, analytical and problem-solving skills. Ability to communicate effectively & professionally Ability to work independently and as part of a team.

Job Summary: We are looking for a dynamic and motivated Sales Executive / Senior Executive to join our growing international sales team. The ideal candidate will be responsible for supporting sales activities, managing client relationships and promoting our nutraceutical and pharmaceutical products. This is an exciting opportunity for professionals who are passionate about health and wellness, and eager to make an impact in the industry. Role & Key Responsibilities: > To support in Identifying and developing new business opportunities in the nutraceutical/pharma/biotech sectors. > Build and nurture strong relationships with clients and business partners. > To understand client requirements and propose appropriate product solutions. > To collaborate with internal teams (marketing, logistics, QA, QC and R&D). > Stay updated on market trends, competitor activities and industry developments. > Maintain accurate records of sales activities, client communications and market data. > Participate in trade shows, exhibitions and client meetings when required. Preferred candidate profile Requirements: > Graduate or Postgraduate in any recognized university (Pharmaceutical/Nutraceutical is a plus). > 0 to 3 years of experience in sales, preferably in the nutraceutical/pharma/biotech industry. > Excellent communication and interpersonal skills. > Ability to develop trust-based relationships with clients. > Proficiency in MS Office (Word, Excel, PowerPoint). > Strong problem-solving skills and a customer-focused attitude. > Willingness to learn and adapt in a fast-paced environment. What We Offer: Excellent opportunity to kick-start and accelerate your career in a rapidly growing industry. Work directly with experienced leadership and cross-functional experts who mentor and inspire. Be part of a dynamic, collaborative environment that values innovation and continuous learning. Enjoy competitive compensation, performance-driven growth, and long-term career development. How to Apply: Interested candidates should submit their resume outlining their qualifications and experience to talent@unppl.in / careers@unppl.com Unicorn Natural Products Private Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities: Developing and executing sales strategies: This involves identifying target markets, setting sales goals, and creating plans to achieve them. Generating leads and acquiring new customers: This can include cold calling, networking, attending events, and utilizing online marketing techniques. Building and maintaining customer relationships: This involves providing excellent customer service, addressing concerns, and identifying opportunities for upselling or cross-selling. Creating and managing marketing campaigns: This may involve developing content for various channels (e.g., social media, email, website), coordinating events, and analyzing campaign performance. Analyzing market trends and competitor activities: This helps identify opportunities and challenges and allows for adjustments to sales and marketing strategies. Collaborating with other teams: Sales and marketing often work closely with product development, customer service, and other departments to ensure a cohesive approach. Preparing sales reports and forecasts: This helps track progress, identify areas for improvement, and inform future strategies. Essential Skills: Communication skills: Both written and verbal, to effectively communicate with customers, team members, and stakeholders. Sales skills: Including negotiation, closing deals, and building rapport with customers. Marketing skills: Including campaign development, content creation, and social media management. Analytical skills: To analyze data, track performance, and identify areas for improvement. Problem-solving skills: To address customer issues and overcome sales challenges. Project management skills: To manage campaigns, events, and other initiatives. Interpersonal skills: To build and maintain strong relationships with customers and team members. Leadership skills: To guide and motivate teams, particularly in more senior roles.

POSITION SUMMARY: Associate will be responsible for: Reviewing loan and validating fees before closing Collaborating with vendors, loan processors and closers to resolve any missing conditions JOB FUNCTIONS AND RESPONSIBILITIES Understand Loan Origination process. Review mortgage-related documents for completion and accuracy. Ensure documents meet Investor requirements and guidelines. Update required data accurately in PHH system. Highlight and escalate in case of compliance or guidelines violation. Work in excel spreadsheets that are used for tracking and reporting. EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint). No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations’ or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS Night shift and should report to office for training purpose.

Client Relationship Management, Business Development, Product Knowledge and Market Awareness, Excellent communication and interpersonal skills. Good understanding of insurance products and the insurance industry. Client Acquisition. Perks and benefits Intensive,Contest,Domestic & International Tour,

Roles & Responsibilities: - Sell online advertising solutions telephonically to builders / brokers / customers by assessing their requirements - Generate leads through cold calling and referral channels to maximize sales and establish Relationships - Initiate repeat sales by follow up with existing clients - Achieve sales targets by new customer acquisition and ensure growth / revenue from existing Customers - Develop in-depth knowledge about the products and services to make suitable recommendations based on client requirements - Increase customer engagement by proactively solving client concerns and queries Liaoning with related departments to ensure end to end solutions to the client - Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales Roles and Responsibilities Required Skills: - Good communication skills - Active listening skills - Strong convincing skills - Client handling skills - Ability to handle stress and rejection in soliciting clients Desired Skills: - Knowledge of various online property portals - Prior work experience in sales/business development/voice process - Multilingual skills are preferable but not mandatory

About the Role: Grade Level (for internal use): 07 The Role: Customer Excellence Analyst The Team The KY3P Customer Excellence Team is seeking a high energy, detail driven and personable Customer Excellence Analyst to lead our clients to the finish line. The KY3P Customer Excellence team supports ongoing client support, Outreach & Data Management. HYPERLINK TO SPGI EXTERNAL WEBSITE https://www.spglobal.com/marketintelligence/en/mi/products/ky3p.html The Impact The Customer Excellence Analyst will play a critical role as the main point of contact for our clients during their onboarding will also provide ongoing support thereafter. The Customer Excellence Analyst will work with clients post sales to ensure the client achieves the best experience while obtaining the most value from the KY3P Platform. In this role, the candidate will help drive the projects to success, deliver the best-in-class service to all stakeholders, train users, and achieve platform adoption. Whats in it for you This role offers growth opportunities. Our team will provide business and industry related training as well as training specific to our suite of products. We will train you on best practices for successful client management as well. Our team takes career development seriously and will look to support you as you grow within our team. The successful candidate will have an opportunity to work with the worlds largest banks and other financial institutions. Responsibilities Ensure customers receive first class service consistent with S&P Global s expectations including but not limited to identifying and resolving client issues, following up with clients based on SLAs, conducting client demos, training clients on the platform, and managing additional client inquiries/needs as required. Cultivate, foster, and manage relationships with assigned clients. Actively speak with customers to ensure they understand how to use the functionality of Credit & Risk Solutions product suite and understand the full capability of our products industry initiatives. Increase client adoption of the platform through education of new product features and offering, ultimately driving efficiency and cost reduction for clients. Provide front line daily support for all clients including capture of bugs and enhancements. Work with business partners to validate the integrity of data and documents loaded on the platform. Become familiar with regulatory initiatives and industry-wide events that have an impact on our different business lines What Were Looking For Bachelors Degree 0-2 years experience Have an excellent client service ethos and be able to communicate effectively with priority clients and sales prospects Strong analytical and interpersonal skills Ability to partner with internal stakeholders and leverage internal resources Experience in handling Client Service is a plus About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. 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Job description Job Title: Research Analyst - Invoicing (Rotational Shifts) Job Overview: We are seeking a detail-oriented and organized Data Entry and Invoicing Specialist to join our team. In this role, you will be responsible for managing invoice data, resolving any discrepancies, and ensuring compliance with invoicing policies. If you have a keen eye for detail, strong organizational skills, and experience in invoicing or data entry. Key Responsibilities: Prepare and process invoices for vendors and clients on time. Basic understanding of various telecom carrier data and invoices Able to comprehend, analyze and input telecom invoice data Accurately enter invoicing information into the system and maintain updated records. Ensure data integrity by checking for accuracy and completeness in all invoicing activities. Prioritize and manage multiple invoicing tasks and deadlines efficiently. Collaborate with vendors and internal teams to address invoicing issues, resolve queries, and provide status updates. Identify and resolve discrepancies in invoices or financial records to prevent errors. Handle and resolve any billing disputes or discrepancies between vendors or clients and the company. Prepare and submit daily reports on invoicing activities and the status of open invoices for management review. Ensure all invoicing processes are in line with company policies, industry standards, and regulatory requirements. Skills and Qualifications: Experience: Proven experience in data entry, invoicing, or a similar administrative role. Attention to Detail: High level of accuracy and attention to detail to ensure the correctness of invoicing and financial data. Organizational Skills: Ability to manage multiple tasks simultaneously while maintaining high levels of organization and meeting deadlines. Communication Skills: Good written and verbal communication skills to interact with internal teams and external vendors. Problem Solving: Ability to identify issues in invoicing and financial records and resolve them effectively. Dispute Resolution: Strong skills in handling and resolving billing disputes professionally and efficiently. Compliance Knowledge: Understanding of invoicing regulations and company policies related to billing.

About TeamLease ( https://group.teamlease.com ) TeamLease Services is one of Indias leading human resource companies offering a range of solutions to 3500+ employers for their hiring, productivity and scale challenges. A Fortune India 500 company listed on the NSE & BSE, Teamlease has hired 17 lac people over the last 17 years and has 2 lac+ open jobs everyday. One of Indias fastest growing employers, Teamlease also operates Indias first Vocational University and Indias fastest growing PPP National Apprenticeship Program. The company offers solutions to large, medium and small clients across the 3Es of employment (1.5 lac+ employees), employability (2 lac+ students) and Ease-of-doing Business (1000+ employers). About TeamLease DA (https://degreeapprenticeship.teamlease.com/about) TeamLease Degree Apprenticeship is Indias first and largest Degree Apprenticeship Programme offered through a public-private partnership with the TeamLease Skills University (TLSU), Ministry of Education, Ministry of Skill Development & Entrepreneurship, CII and NSDC. The company has hired about 600,000 apprentices with more than 1000 employers. About 98% of these apprentices have transitioned into formal employment and almost 40% have been employed in the same organization. Through its Degree Apprenticeship Program, TeamLease focuses on enhancing the employability quotient of the youth of our country and bridging the skill deficit. TeamLease Skills University (TLSU) is Indias first vocational skills university as well as Indias first NAAC-certified University that offers employment-oriented multi-level programs. About the role Role Title: Payops Teamlead Business: Degree Apprenticeship Department/Function: Service Delivery Location: Bangalore Reporting to Payops Manager Role: The Payops Manager is responsible to ensure the timely processing of stipends of apprentices of various clients with utmost accuracy Key Responsibilities: Handle a team of Payops Anchors Auditing payroll input, Invoice, and mail Responses sent out from Anchors Support team for timely collection of inputs and processing of the stipend and raising invoice Manage client escalations Manage the internal and external stakeholders such as BD team and client Education & Experience Graduation in any Stream 5+ Years of experience. 4+ years of experience in Payroll Should have good knowledge and exposure to Payroll Process/ Letters Process Good Coordination and delegation Skills Proficient in excel/MS Word - All Functions Including Vlook-up, Hlook-up, Pivot table & mail merge Ability to work under pressure and fast-paced environment Ability to work on short deadlines