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0.0 - 3.0 years

2 - 3 Lacs

Faridabad, Gurugram, Delhi / NCR

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Role & responsibilities Salary Account Opening & Relationship management Ensuring smooth onboarding of employees for salary accounts. Cross selling Bank products promoting credit cards, personal loans and investment products to salary account holders. Customer Service & Retention Addressing queries related to salary accounts, debit cards and digital banking. Compliance & Documentation Ensuring KYC and other regulatory norms are followed while opening accounts. Preferred candidate profile strong communication & Negotiation Skills required Sales & Target driven approach Knowledge of banking products & compliance Relationship Management skills

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5.0 - 10.0 years

7 - 16 Lacs

Pune, Bengaluru, Vadodara

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Greetings from Silverlink!!! We are hiring Position: US Team Lead/Delivery Lead /Delivery Manager Background : (IT/Engineering/automotive/Aerospace) Company : www.silverlinktechnologies.com Year of experience :5 to 10 Years Location -Pune,Mumbai,Vadodara & Bangalore(work from office only) Only relevant experience will be connected Roles & Responsibility : Handling a team of 3 to 8 recruiters Working experience for IT, Engineering,Automotive,Aerospace,Defense requirements. Expertise to work with SI Clients Good with US Tax terms. Interacting with client like daily bases. Keep a track of requirements distributed and get the output from the team on a timely basis. Have daily, weekly, monthly calls with the team to achieve given team targets Down the line also handle clients in term of account management & client interaction to achieve deadlines Validate profiles sent by team and forward to the client accordingly Follow ups with client in terms of interview schedules, selections and rejection (along with reason for rejection) & arrange backup profiles accordingly Excellent communication skills Strong Stability is highly preferred Ready to work in a pressure driven environment Email me - ranjana@silverlinktechnologies.com

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1.0 - 2.0 years

2 - 3 Lacs

Hyderabad

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Vertico BPO & LPO Services Ltd. is a UK-based subsidiary owned by Duncan Lewis Solicitors, specializing in providing outsourcing solutions. Our services range from IT and finance to HR and legal outsourcing. We are dedicated to delivering high-quality support to our clients while fostering a collaborative and dynamic work environment. We are seeking an experienced Client Services Coordinator to manage the bookings process for some of our major clients. This role involves working with clients to meet their interpreter requirements and liaising with interpreters to fulfil each client request. The Client Services Coordinator will coordinate the booking process from start to finish and handle any issues or problem-solving that may arise after a booking has been made. This is a client-facing role that requires excellent communication skills. Communication with clients will be conducted remotely through our company database, email, and telephone. This is a full-time position. Responsibilities include: Liaising with clients to check their interpreter requirements and using interpreter database to match their needs. Providing quotes to clients, if required, outlining our rates and charges. Handling any issues that may arise after a booking has been made, including cancellations, re-arrangements, and complaints. Answering general inquiries over the telephone. Maintain translator records and communicate project needs clearly. Assisting with general administrative work. Oversee confidentiality and compliance standards. Skills and experience required: Multitasking and time management Attention to details and accuracy Ability to handle confidential information professionally. Excellent customer service skills Confident telephone manner Strong oral and written communications skills Problem solving skills Other Highlights: Shift Timings: 1:30 Pm -10:30 PM (UK Shift) Working days: Monday - Friday (Saturday & Sunday off) No ca facility will be provided Immediate joiners are preferred

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1.0 - 2.0 years

3 - 4 Lacs

Hyderabad

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Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Collect product feedback, maintain customer records, and generate insights for internal teams. Desired Candidate Profile 1-2 years of experience in Client Onboarding, Client Success, Relationship Management, or similar roles. Excellent communication skills with ability to build rapport easily. Proficiency in MS Office applications (Excel) for report preparation and presentation. Strong understanding of product knowledge and sales principles.

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4.0 - 9.0 years

4 - 8 Lacs

Gurugram

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Position: Implant Coordinator Work Location: Client Site Manesar, Gurgaon Experience: Minimum 4 Years Industry Exposure: Manufacturing / Automotive (Mandatory) Employment Type: Full-time, Onsite Role Overview: We are hiring an experienced Implant Coordinator to be stationed at our client's premises in Manesar . The ideal candidate must have a proven track record of working with manufacturing or automotive clients and should be able to independently manage recruitment coordination, stakeholder communication, and on-ground HR operations. Key Responsibilities: Coordinate and manage day-to-day recruitment operations from the client location Engage closely with client HR & functional stakeholders to ensure timely closures Handle onboarding, induction, documentation, and employee records Prepare and maintain daily/weekly/monthly hiring trackers and MIS reports Address employee queries, grievances, and escalate issues when necessary Liaise between client and internal teams for seamless delivery and support Participate in manpower planning meetings and hiring reviews Desired Candidate Profile: Graduate with minimum 4 years of experience in an HR coordination / recruitment support role Prior experience in a manufacturing or automotive setup is a must Strong stakeholder management and interpersonal skills Proficient in Excel, documentation, and client-facing communication Self-driven, proactive, and able to work independently from client location Send your resume to tejashwini.l@cielhr.com or contact : 9972770195 to apply.

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0.0 - 5.0 years

6 - 11 Lacs

Noida

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Job Profile : It is a B2B sales position responsible for developing, maintaining, and growing business within a diversified line of businesses. Activities include client acquisition, meeting business objectives, obtaining requisitions/job orders, building client relationships, penetrating client accounts and ensuring smooth delivery. Perks: Incentives on top of base salary Cabs provided for pickup and drop (Driver verified by the company) Personalised chef, who curates the meals for the Business Development team Fantastic Infrastructure Role & responsibilities The candidate will be responsible for generating new leads (lead generation), making introductory calls, and performing market research to identify and attract potential clients. Build effective working relationships with the Clients; be a trusted advisor and a business advocate. Work with the manager to follow up, escalate, and clear blockers as appropriate. Conduct market research and competitive analysis to help shape marketing strategies and identify new opportunities for expansion. Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field can meet their needs. Negotiates terms and conditions for employment services contracts and collaborates with the operations team to ensure seamless transitions. Managing Lead generation activities through various channels, including prospective outreach, networking, and outreach campaigns. Develop and nurture relationships with prospective clients, converting leads into qualified business opportunities. Work closely with the legal team to manage contract creation, review, and finalization, ensuring compliance and alignment with company policies. Stay up-to-date on market trends, client needs, and competitive landscape to continuously refine lead generation and sales approaches.

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0.0 - 1.0 years

3 - 5 Lacs

Chandrapur, Nagpur, Gondiya

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Management Freshers into Sales Marketing PR Brand awareness / Customer Acquisition Developing team and providing effective training Mentoring & Managing a team to achieve desired performance Understanding Financial aspects Required Candidate profile Training and Development Sales and Marketing Client and Customer services Business Management Good Communication with Presentation skills Interested in starting up a business unit

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1.0 - 5.0 years

1 - 5 Lacs

Noida, Greater Noida, Delhi / NCR

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About Info Edge InfoEdge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage, and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is India's market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Naukri eHire is like an extension to our Recruitment team and whenever there is a spurt in our requirements, instead of giving it to consultants at a high cost we use e-hire services to get shortlisted and validated CVs. Job Description: - Managing the entire Talent Acquisition cycle right from understanding the manpower requirement, sourcing candidates, interviewing candidates, Negotiating offers and closing the position Expertise in recruiting all the entry-level, middle-level and senior-level positions for Tech and Non-Tech requirements. Working closely with Business Managers to ensure an in-depth understand of the hiring mandate and create impactful job descriptions. Depending on the desired candidate profile, effectively source candidates from varied sources, such as job portals, campus hiring, walk-ins, head hunting, internal referrals etc. Achieving the monthly/ quarterly and annual hiring targets to achieve the manpower projections. Adhering to internal HR processes such as ensuring proper documentation, monthly hiring MIS generation, preparing offer letters, within the specific TAT. Maintaining, documented and presented progress reports to leaders. Desired Candidate Profile Excellent communication skills, Innovative, goal-driven, Aggressive. Should have client management experience. Fast learner capable of handling pressure. Good recruitment skills. Graduate or Postgraduate both are eligible. Required Skills: Excellent verbal and written communication Well versed with the Naukri portal for recruitment activities In depth knowledge of HR principles, functions and practices Experience of hiring for middle level to senior level positions ONLY CONSULTING EXP REQUIRED (BULK HIRING) -US IT, UK IT NOT ELIGIBLE -INHOUSE NOT ELIGIBLE ONLY F2F INTERVIEW WILL BE THERE WhatsApp for more info 9313787329

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0.0 - 5.0 years

1 - 3 Lacs

Kolkata

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We are seeking confident individuals with exceptional communication skills to join our team. Candidates should be able to engage with international clients and handle queries efficiently. Share CV on WhatsApp @ HR Ginni 8755248734

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1.0 - 2.0 years

1 - 2 Lacs

Noida

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Roles and Responsibilities: Creating ads on social media platforms (Facebook, LinkedIn, Google). Managing all ad campaigns and lead generation efforts. Generating leads through calls, emails, and WhatsApp. Coordinating with participants, clients, exhibitors, organizers, and vendors. Conducting web-based data mining for various domains and industries as required. Maintaining and updating Excel sheets with proper remarks on a regular basis. Preparing proposals, presentations, and other sales materials. Managing on-ground event operations. Other event related works. Min. 2 years contract.

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5.0 - 10.0 years

5 - 9 Lacs

Greater Noida

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Responsibilities: * Lead project from planning to completion * Manage budget & forecast results * Oversee construction supervision * Ensure quality control standards met * Coordinate with clients, vendors & team members Apply:- hr@livor.in Flexi working Travel allowance

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3.0 - 5.0 years

20 - 30 Lacs

Bengaluru

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Lead and execute regional sponsorship sales, through prospecting, negotiating, and closing with relevant brands, in order to meet, department and personal targets. Recognized top-performing sales executive for a rights holder, media agency, sports . Required Candidate profile Excellent Communication skills. More than 5+ years in the sports industry Project management and organizational skills

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5.0 - 10.0 years

5 - 12 Lacs

Pune

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Dexian Hiring APAC - Client Partner Looking for experts from APAC market to work as Client Partner with outstanding communication skills. APAC recruiter/Account manager are welcome to apply. Note: Sourcing/Screening/Recruitment is not part of this role. Exp : 5+ yrs Location - P une Kharadi - Dexian (Disys) India Technologies Private Limited, Office # 101, First Floor, Building No. B6 (R4), Gera Commerzone, Kharadi, Pune, Maharashtra 411014 Shift : 7am IST- 4pm IST Client Partner Job Responsibilities Create Relationships with MSP coordinators, leads, Program Mangers, Supply Chain and Sponsor/ Vendor/Procurement. Manage and oversee the associated client VMS tool to evaluate requirement activity (Open, closed, pending, etc.) Work closely with MSP contacts to further understand data in the tool. This communication supports and prioritizes our response and delivery. Essentially where is our time best spent to monetize requirements Educate AEs on MSP Process and partner to bringing value to the AEs. (reports with Manager names, Activity per job number, program Metrics, Providing manager leads ) Orchestrate all AE Activity to ensure all are compliant with Rules of Engagement. Facilitate “Behind the scene” Deals to ensure we are NOT in trouble and out of compliance. Attend supplier/spotlight calls and update delivery team Work closely with recruiting leads to vet and submit best candidates Edit/Format resumes to meet submission criteria for each unique client Monitor VMS tool throughout the day for any and all updates to ensure we do not have resources focused on closed requirements and send updates to delivery team. Work with AE’s to coordinate submission, interview, Offer acceptance and onboarding. Accept interview offers and coordinate scheduling Interview and prep candidates for client interview. Identify any red flags. Debrief candidate after interview to understand questions asked to better prepare next candidate Extend offer. Complete the onboarding formalities in the client tool, once the HRBP has completed the BGC and the candidate is cleared to start Monitor background checks and ensure we are compliant with client requirements Communicate any onboarding challenges with Client Coordinate first day arrival – making sure all information is received from the client and delivered to recruiting/ leads and Ae’s Work with the AEs and providing regular updates on their hires Coordinate with candidates on any pending timesheets issues Work with the Accounts receivable team on any invoice issues. Also work with the Accounts Payable team on any client rebates Respond to client audits and any other adhoc requests by the client on market research, our company capabilities etc. Work on periodic client surveys and submit them in the given timelines Check Active Workers duration in the VMS and coordinate with the MSP on worker extensions and update analyzer. Reach out to the candidates and inform them about the extensions Prepare shadow scorecards monthly/quarterly, for the clients that have an actual scorecard. Send out a quarterly overview to the stakeholders and delivery on how we are doing on the account if there is no client scorecard Setup scorecard review meetings with the MSP, as well as schedule regular health check calls Maintain and update client success profiles with any new information on the account and share it with delivery Call candidates that are being terminated by the client and take care of offboarding formalities internally with HRBP and externally with the client Check on the badge, submitting final timesheets, check on personal belongings etc. and work through the issues accordingly. Interested candidates please share your updated profile with the below details Name Contact number Current location Current company Total years of exp Relevant exp in APAC Current CTC Expected CTC Notice period

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0.0 - 2.0 years

2 - 3 Lacs

Vadodara

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Position Title: Client Services Management Trainee Job Description Summary: 1. Engage in Client Servicing and Support 2. Assist in addressing and resolving Client Queries Daily Responsibilities: 1. Creating and managing client databases Use of excel & PowerPoint for client deliveries Handling Clients requirements Skill Requirements: 3. Strong verbal and written communication skills in English 4. Background in public relations or analysis/research is an added advantage 5. Proficient in data mining, Excel, and PowerPoint 6. Qualification: Graduate/Postgraduate in any discipline

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2.0 - 6.0 years

1 - 3 Lacs

Navi Mumbai, Mumbai (All Areas)

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Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Handle incoming calls from clients, resolving their queries and concerns in a timely manner. Develop strong understanding of clients' needs and preferences to provide personalized solutions. Identify opportunities to upsell/cross-sell relevant products or services to existing clients. Maintain accurate records of client interactions using CRM software. Note : The shifts would be rotational so only those candidates to apply who are willing to work in night shift as well.

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1.0 - 3.0 years

2 - 4 Lacs

New Delhi, Chennai, Mumbai (All Areas)

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We are hiring CRM profile for Health Insurance TPA Co. Job location will be Chennai/Delhi/Mumbai. Minimum 1-3 year experience of Insurance Co/ TPA/ Broker/ Healthcare Industry will be preferred.

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8.0 - 12.0 years

10 - 12 Lacs

Hyderabad

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Manager - Business Development (Clinical Research)Role and Responsibilities: The Lead - Strategic Business Development will play a crucial role in maintaining strong client relationships, handling clients, and acquiring new clients for our Business Development process They will be responsible for positioning MakroCare's specialized services with strategic planning and implementation for medical devices and diagnostics companies in Europe and the USA Additionally, the role involves developing and implementing business development strategies, maintaining international contacts, achieving sales targets, and working with the marketing and pre-sales teams for lead generation Candidate Qualifications: Bachelor's Degree in any Life Science with an MBA/PGDM certification Minimum of 8 - 12 years of experience in the BA BE/CRO industry as a Business Development Proven success and experience in regulatory projects within the Biotech/Life sciences/pharmaceutical environment Experience in international pharmaceutical projects with excellent communication skills Cooperative and assertive working style with the ability to understand and explain complex relationships Basic knowledge of data fields related to pharmaceutical products Required Skills: Business Development Strategy & Services Client Handling New Client Acquisition HealthCare, Medical Devices, Regulatory Affairs & Clinical Research

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12.0 - 14.0 years

25 - 30 Lacs

Bengaluru

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b Description Overall 12+ years of IT recruitment experience in Software and Industrial Domains 7+ years of experience describing and documenting project or client requirements 3+ years of experience demonstrating effective time management skills for handling multiple tasks and competing Need technical experts across Various domain 4+ years of experience as a people management and end- to- end recruitment process Hands-on experience in customer management and employee management 5+ years of experience in Team Handling and Vendor Management Hands-on experience in E

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10.0 - 12.0 years

25 - 30 Lacs

Ahmedabad

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Develop and implement a comprehensive sales strategy aligned with business objectives to drive growth and meet revenue targets. Lead and manage a team of sales professionals, providing guidance, coaching, and support to maximize their performance and productivity. Set sales targets, monitor progress, and provide regular performance evaluations to the sales team. Identify and pursue new business opportunities, target markets, and potential clients. Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions. Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives. Conduct thorough market research and competitive analysis to identify trends and refine sales approaches. Prepare and deliver compelling sales presentations, proposals, and negotiations to close deals. Analyze sales metrics and customer feedback to improve processes continuously and performance. Stay updated on the latest trends and technologies in the IT industry to promote effectively and sell our offerings.

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3.0 - 8.0 years

3 - 7 Lacs

Noida, Lucknow, Zirakpur

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We are seeking an experienced and dynamic candidate to lead our real estate sales team. The candidate will be responsible for driving sales performance, developing and implementing sales strategies, and managing the day-to-day operations of the sales department. The ideal candidate will have a proven track record in Real Estate Sales, Strong Leadership skills, and the ability to motivate and inspire a team to achieve targets and exceed expectations. Positions: Portfolio Relationship Manager - Real Estate Sales Package: - Salary (Negotiable) + Incentives + Reimbursement + Insurance + PF Job Location: Sector 90- Noida, Zirakpur (Punjab), Lucknow. Job Summary: Job Description: Develop and implement strategic sales plans to achieve company goals and targets. Lead, motivate, and mentor the sales team to ensure high performance and productivity. Achieve targeted sales closures and generate customer walk-ins (Site Visit or Office Visit) from the leads assigned Set individual and team sales targets and monitor performance against these targets. Provide ongoing coaching and performance feedback to the sales team. Conduct regular sales meetings to review performance, provide updates on market trends, and share best practices. Develop and maintain strong relationships with clients, real estate agents, and other stakeholders. Collaborate with marketing and other departments to develop sales collateral, promotional materials, and advertising campaigns. Stay up-to-date with market trends, competitor activities, and industry developments. Prepare and present regular sales reports and provide forecasts to the management. Requirements: Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus. Proven experience in Real Estate Sales, with a minimum of 2 years of experience as a manager role. Strong leadership and management skills with the ability to inspire and motivate a team. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving skills. Results-oriented with a track record of achieving and exceeding sales targets. Knowledge of real estate market trends, regulations, and best practices. Ability to work well under pressure and in a fast-paced environment. Should be a Go Getter, Team Player and Target Oriented.

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1.0 - 3.0 years

2 - 4 Lacs

Bengaluru

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Walk-In Interview India MART Hiring B2B Sales Executives India MART is conducting walk-in interviews for dynamic professionals to join as B2B Sales Executives across key verticals at our Banashankari and Rajaji Nagar branches in Bangalore. Interview Dates: June 16 & 17, 2025 Interview Locations: India MART Banashankari Branch - https://g.co/kgs/boMiKFY India MART Rajaji Nagar Branch - https://lnkd.in/gKit8YSw Apply here for confirmation: https://lnkd.in/g-_4vWsm Openings in the Following Verticals: NSD – New Client Division CSD – Client Servicing Division KCD – Key Client Division Eligibility Criteria: - Gender: Male candidates only - Educational Qualification: Graduation or MBA - Experience: Minimum 6 months in sales or related field - Must know English, Kannada/Hindi (basic proficiency required) - Must be open to fieldwork Job Responsibilities: Meet and pitch India MART services to B2B clients Handle client portfolios based on assigned vertical (NSD, CSD, or KCD) Generate leads, close sales, and meet monthly targets Build and maintain strong client relationships Report field activities and sales performance regularly

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4.0 - 6.0 years

6 - 8 Lacs

Bengaluru

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Job Description: Charging Profile Engineer Experience Required: 3-6 Years Location: [Bangalore,] Notice Period: Immediate / Early Joiner Preferred - 30 Days Job Description We are looking for a highly skilled Charging Profile Engineer with strong technical expertise and telecom domain knowledge to join our team. The ideal candidate should be experienced in deployment, configuration, troubleshooting, and automation within cloud-native environments, with an emphasis on 4G/5G charging, provisioning, and migration. Key Responsibilities - Perform installation, deployment, and upgrades of telecom charging solutions. - Handle CIQ sheet preparation, Helm chart customization, and YAML file generation. - Work on AWS, OpenShift (OCP), CNS, and Kubernetes-based environments. - Configure tariff plans, bundle creation, CL creation, and write RSV for slicing profiles. - Execute Diameter protocol configuration, SS7 protocol support, and handle BSS provisioning tasks. - Deep understanding of SPS charging, 4G/5G call flows, and overall telecom architecture. - Ensure smooth migration planning and tool development for legacy-to-cloud transformations. - Conduct functional (FUT) and non-functional (load/performance) testing. - Automate use case testing and validate service-based charging bundles. - Interface with customers for requirement gathering, implementation plans, and issue resolution. - Prepare documentation and contribute to customer demos and discussions. Must-Have Skills - Deployment, upgrade, and troubleshooting of telecom applications. - Helm charts, YAML, CIQ, Kubernetes, CNS, AWS, OCP. - Strong command over Diameter protocol, 4G/5G call flow, and telecom charging flows. - Experience in tariff configuration, bundle and service creation, RSV writing, and SS7. - Exposure to automation testing frameworks, FUT, and load testing tools. - Excellent communication skills with proven client handling experience. Good to Have - Experience in migration tool development and scripting. - Familiarity with slicing profiles and dynamic service configurations. - Working knowledge of BSS/OSS ecosystem. Qualifications Bachelor s degree in Engineering, Telecommunications, or a related field. 4-6 years of relevant industry experience in telecom charging or network integration roles. Joining Requirement Candidates with immediate availability or short notice will be given priority.

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3.0 - 6.0 years

5 - 10 Lacs

Hyderabad

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Role & responsibilities The Business Development Executive (BDE) plays a vital role in expanding the organizations client base, managing pre-sales activities, building client relationships, and ensuring smooth onboarding of new clients. The BDE works under the guidance of the Director of Recruitment to identify, engage, and convert prospective clients into long-term business partners. Client Acquisition & Lead Generation Identify new business opportunities through market research, networking, cold calling, email campaigns, social media, and industry events. Build a pipeline of qualified leads and schedule introductory meetings with potential clients in coordination with the Director of Recruitment. Collaborate with internal teams to customize pitches that align with client needs and staffing models. Presales & Proposal Management Prepare and present company credentials, capability decks, and customized recruitment proposals for prospective clients. Coordinate with the Delivery team and Recruitment Heads to gather information on capacity, timelines, and resource allocation for pre-sales documentation. Assist in responding to RFPs/RFIs and pricing proposals under the supervision of the Director. Client Relationship Management Act as a key point of contact for new and potential clients during the pre-sales and onboarding phases. Build and maintain long-term relationships with clients to ensure continued engagement and satisfaction. Schedule and participate in periodic meetings with clients to gather feedback, understand changing needs, and identify up-selling or cross-selling opportunities. Client Onboarding Manage and coordinate the complete onboarding process for new clients, including documentation, agreement finalization, and internal alignment with the Delivery team. Ensure smooth handover of requirements from the client to internal delivery teams post-onboarding. Assist in setting expectations on delivery timelines, escalation protocols, and communication processes with new clients. Coordination & Collaboration Work closely with the Director of Recruitment to align on business growth strategy and target segments. Participate in internal review meetings to provide updates on lead status, pipeline strength, and acquisition metrics. Market Intelligence & Reporting Stay updated on industry trends, competitor activity, and staffing demands across key markets. Track all interactions and opportunities in CRM or lead management systems and provide regular reports to the Director of Recruitment. Share insights and feedback from the market with leadership to support decision-making and business planning. Target Achievement Work towards monthly and quarterly targets for client acquisition, meeting schedules, and conversion ratios as assigned by the Director. Ensure alignment with organizational revenue goals through strategic business development efforts.

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2.0 - 5.0 years

2 - 5 Lacs

Noida

Remote

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Job Title: Operations Executive Location: WFH Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Days: Monday to Saturday (Sunday Off) Experience: 3-5 years in operations management. Employment Type: Part-time Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. 3-5 years in operations; experience in EdTech and international client handling preferred. Qualifications: Education: Graduate (minimum); postgraduate preferred. How to Apply: Interested Candidates can share their resume on nicky.kumari@jobors.com .

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2.0 - 3.0 years

3 - 5 Lacs

Pune

Remote

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Supervising site manpower and shift operations Building and maintaining client relationships Conducting operator training sessions Ensuring statutory and environmental compliance Handling troubleshooting and emergency situations Enforcing Health, Safety & Environment (HSE) protocols Managing inventory and materials efficiently

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Exploring Client Handling Jobs in India

Client handling jobs in India are in high demand across various industries such as IT, customer service, sales, and marketing. Professionals in this field are responsible for managing relationships with clients, ensuring their satisfaction, and addressing any concerns or issues they may have. If you are considering a career in client handling, here is a guide to help you navigate the job market in India.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities have a high concentration of companies looking for professionals with strong client handling skills.

Average Salary Range

The average salary range for client handling professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

A typical career path in client handling may include roles such as Client Service Executive, Account Manager, Client Relationship Manager, and eventually, Client Success Director. Advancement in this field often comes with gaining experience, building strong relationships, and demonstrating exceptional client management skills.

Related Skills

Alongside client handling skills, professionals in this field are often expected to have strong communication skills, problem-solving abilities, negotiation skills, and a good understanding of the industry they work in.

Interview Questions

  • What experience do you have in handling client relationships? (basic)
  • How do you approach resolving conflicts with clients? (medium)
  • Can you give an example of a successful client handling scenario you were a part of? (medium)
  • How do you prioritize tasks when dealing with multiple clients? (basic)
  • How do you ensure that client expectations are met and exceeded? (medium)
  • How do you handle difficult clients or situations? (medium)
  • How do you stay updated on industry trends to better serve clients? (basic)
  • How do you measure client satisfaction and success? (medium)
  • How do you handle feedback from clients, both positive and negative? (medium)
  • How do you build and maintain long-term relationships with clients? (medium)
  • How do you collaborate with internal teams to meet client needs? (basic)
  • How do you handle tight deadlines and pressure from clients? (medium)
  • How do you adapt your communication style to different types of clients? (medium)
  • How do you handle situations where client expectations are unrealistic? (medium)
  • How do you handle situations where there is a miscommunication between the client and the team? (medium)
  • How do you handle situations where a client is considering leaving for a competitor? (advanced)
  • How do you handle situations where a client is not satisfied with the product or service provided? (medium)
  • How do you handle situations where a client is requesting additional services or features outside of the contract scope? (medium)
  • How do you handle situations where a client is not paying their invoices on time? (medium)
  • How do you handle situations where a client is requesting a refund or compensation for a mistake made by the company? (medium)
  • How do you handle situations where a client is breaching the terms of the contract? (advanced)
  • How do you ensure that all client interactions are documented and tracked properly? (basic)
  • How do you ensure confidentiality and data security when dealing with client information? (basic)
  • How do you handle situations where a client is unhappy with the level of service provided by your team? (medium)
  • How do you handle situations where a client is requesting a discount or special offer? (medium)

Closing Remark

As you navigate the job market for client handling roles in India, remember to showcase your strong communication skills, problem-solving abilities, and passion for building and maintaining client relationships. Prepare thoroughly for interviews by practicing common client handling scenarios and demonstrating your ability to handle challenging situations with professionalism and grace. Best of luck in your job search!

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