187 Client Facing Jobs - Page 2

Job Title: UI/UX Lead Experience: 7+ Years Location: Noida, Sector 62 About the Role: Benthon Labs is looking for a UI/UX Lead with strong UX strategy and hands-on UI design expertise. Youll lead design thinking, manage global client projects (US/Europe), and drive AI-first design innovation . Key Responsibilities: Lead end-to-end UX process: research, wireframes, prototypes, and usability testing. Create and manage design systems and pixel-perfect UIs. Handle client interactions, presentations, and feedback. Mentor the design team and implement AI-powered workflows. Use tools like Figma AI, Midjourney, ChatGPT, and Runway ML. Collaborate with Product, Dev, and QA teams for seamless delivery...

Job Description Client servicing & Client management: • Develops and maintains win-win relationships and partnerships (builds formal relationships by being reliable and dependable ) • Communicate effectively between Indegene & client. Be a part of all calls and facilitate meetings with status updates and direction. This includes both oral and written • Manage client expectations. Anticipate client-side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication. • Build a good network in client location and build brand Indegene for cross-selling and upselling to grow the account. Work on presales and develop proposals for diff...

Immediate Joiners. We're looking for a Technical Manager who can balance Project Management (70%) and Technical Leadership (30%), will have end-to-end delivery experience, with the ability to manage 40-50 team members while driving client success.

Role Overview: As a Senior SAP ABAP Consultant, you play a crucial role in contributing valuable input to department objectives and goals of a sub-Business Unit or function. Your responsibilities involve demonstrating a strong understanding of various roles within the function or Business Unit, establishing lasting relationships with customers, and effectively interpreting their needs. Your expertise in a specific discipline allows you to anticipate customer requirements accurately. You will be tasked with evaluating operational feasibility, proposing solutions, conducting systems analysis to enhance operations, and suggesting necessary policy and procedure changes. Your proficiency in apply...

As a Digital Risk - Senior (Transformation Risk) at EY, you will be instrumental in ensuring that technology transformations are executed with a comprehensive understanding and management of associated risks. Your role involves the following key responsibilities: - Conducting risk assessments for technology transformation projects, and identifying potential risks and vulnerabilities. - Developing and implementing risk mitigation strategies to address identified risks. - Collaborating with project teams to integrate risk considerations throughout the project lifecycle. - Monitoring and reporting on the status of risk mitigation activities, and providing updates to the Technology Transformatio...

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property damage claims. Support borrowers and contractors by providing detailed information on how to progress a c...

Combination of Audio Video Specialist & L2 Technical Support with Executive Presence. ( Details mentioned in JD ) Flexibility for the prep work over the weekend for the coming week visit- Adhoc if required. Supporting On-site client visits, handling both In-person and virtual connects ( Hands on Platforms- like Zoom, Teams, Microsoft AV Equipments, Cisco Video conferencing, screens & Projectors etc) Excellent Communication is mandate as this is a Client Facing role. ( Pls share the Rating on Communication ) Experience-3-4 years. Location- Hyderabad (2 ) and Bangalore ( 2 ) Shift Timings :- Flexible Mode of work- WFO. Shift Timings: 5:30 AM – 2:30 PM, 8:30 AM – 5:30 PM or 11:00 AM – 8:00 PM (...

Role Overview: You will be responsible for working on RFI & RFPs, developing new clients, and having direct accountability for identifying, qualifying, proposing, and closing new opportunities. Additionally, you will need to understand the unique needs of customers, present and suggest solutions, as well as demo products when required. It is crucial to comprehend the market opportunity and competition offerings on products and services. Building expertise with a range of technology products and solutions to meet prospective customers" needs and suggesting appropriate solutions will also be part of your role. Exploring cross sell and up sell opportunities will be key, along with understanding...

**Job Description:** As an Account Manager, your primary role will be to identify and address the needs of both new and existing customers to ensure their success with our product. You will achieve this by establishing effective communication channels with clients and internal team members to proactively resolve any issues that customers may encounter. **Key Responsibilities:** - Collaborate with various departments within the company to engage all stakeholders in the customers" success journey - Cultivate and nurture relationships with customers to gain insights into their requirements and deliver accordingly - Conduct on-site visits to customers, pinpointing opportunities for enhancing the...

Role Overview: You have the opportunity to work as a Senior Technical Engineer in Guidewire Billing Center Support with 6-8 years of experience. Your role involves providing support and maintenance for Guidewire Billing Center, working in shifts and on-call support, contributing to technical streams of Guidewire implementation projects, managing software integration, designing and implementing Guidewire product suite. Key Responsibilities: - Provide Guidewire Billing Center Support and Maintenance with 6-8 years of experience - Flexibility to work in shifts (Rotational Shift India Shift, UK Shift) and On Call Support on a roster-ed rotational basis - Contribute in various technical streams o...

Job Description: You will be responsible for business requirement gathering & GAP analysis, finalizing design and specifications for Integrated ERP Systems, and performing scenario-based functional testing. Additionally, you will provide quality and consistent support to existing & potential client base. Good client facing skills & relevant experience will be preferred. Excellent communication & presentation skills are desired. Key Responsibilities: - Gather business requirements and perform GAP analysis - Finalize design and specifications for Integrated ERP Systems - Conduct scenario-based functional testing - Provide support to existing and potential client base Qualifications Required: -...

Responsibilities: * Manage client relationships from onboarding to retention * Ensure customer satisfaction through churn management * Focus on domestic market with customer success strategy

Role Overview: As a Manager in the Technology Consulting team at EY, you will lead various Guidewire implementation and Prototype development projects for global customers. You will play a crucial role in contributing to different streams of Guidewire implementation projects, collaborating with onsite coordinators, monitoring project deliverables, mentoring the project team, and providing regular status reports to Program Managers and onsite coordinators. Additionally, you will interface with customer representatives as necessary to ensure project success. Key Responsibilities: - Contribute as a Manager (Technical leader) in various streams of Guidewire implementation projects - Interface, c...

About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group: BNP Paribas is the European Union's leading bank and key player in international...

As a Postgres & MySQL DBA at NTT DATA, you will be responsible for the following: - Good knowledge on mentioned database technology (working in Enterprise environment, HA, Performance tuning, etc.) - Experience in Client facing/coordination - Good communication skills - Good analytical and problem-solving skills - Ready to work in a 24x7 support environment NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Their services include business and technology consulting, dat...

As a Guidewire Claim Center Support and Maintenance Manager at EY, you will have the opportunity to showcase your expertise with a minimum of 9+ years of experience in the field. You will play a crucial role in managing support projects, ensuring the successful execution of projects while meeting key SLAs and KPIs. Your responsibilities will include maintaining and supporting applications, conducting testing, managing deployments, and being flexible to work in shifts and provide on-call support on a rotational basis. Key Responsibilities: - Manage support projects related to Guidewire Claim Center with a minimum of 9 years of experience - Work in shifts (Rotational Shift India Shift, UK Shif...

As a Functional Consultant in Oracle Order Management module, your role involves the following responsibilities: - Business Requirement Documentation Liaison with Other teams - Coordination with Offshore Teams - Client facing - Fit Gap Solutioning Design - Understanding exception handling Troubleshooting for failure of EDI message or Schedule Releases - Knowledge on Pricing Process - Leading Business solution discussions - Milestone Testing - Managing Client Business discussion Testing alone on need basis - Cutover Conversions Go Live and Production Support - Visualizing dependencies, identifying risks, and suggesting mitigation actions - Excellent understanding of SDLC process - Good unders...

As a Development Lead with 8-10 years of experience in C++, you will be responsible for leading a development team and working with a diverse technology stack. Your key responsibilities will include: - Leading a development team to develop, enhance, and maintain a multiplatform settlement system. - Working with technologies such as C++, VB.NET, Perl, PL/SQL, Java, and Angular. - Maintaining industry and technology knowledge in relevant product areas. - Evaluating customer requests and developing an understanding of customer needs. - Designing well-constructed software routines that are potentially reusable. - Documenting the software design. - Identifying bottlenecks and devising solutions t...

As a Software Quality Assurance Sr. Analyst at NTT DATA in BANGALORE, Karntaka (IN-KA), India, your role involves the following key responsibilities: - Analysis: Thoroughly analyze the requirements and update the RITM. - Execution: Design and execute test cases based on requirements. - Defect Tracking: Identify, log, and track defects at an early stage. - Testing: Conduct regular testing along with smoke, sanity, and regression testing. - Documentation: Support the preparation of test data and facilitate test documentation. - Communication: Keep stakeholders informed of progress, challenges, and blockers. - Test Strategy: Participate in test strategy preparation and create test plans for lar...

As a Test Solutions Designer at our company, you will be responsible for collaborating with clients to create and implement testing solutions that align with their business needs. Your role will involve enhancing the efficiency of the software quality assurance process for our clients. **Key Responsibilities:** - Lead and support cross-functional projects and initiatives within a team environment. - Mentor and onboard Manual / Automation QA team members. - Deliver testing services on commercial projects with a strong understanding of agile practices. - Demonstrate a passion for software quality and a hands-on approach to exceeding client expectations. - Analyze diverse business problems and ...

You will be responsible for utilizing your 7-9 years of experience in Peoplesoft Finance Functional to provide client-facing support with excellent communication skills. Your expertise will include knowledge of Integration Broker and approval workflow, as well as proficiency in Peopletools such as Application Engine, Application Designer, BI Publisher, and Integration Broker. Feel free to contact 8688322631 or share your CV with chandrika@ashratech.com if you are interested in this opportunity.,

Job Title: Application Support Lead High Level Description: The Service Desk Lead takes ownership of operational support oversight, is hands-on with client support, and provides team mentorship. What youll be doing Operational Oversight o Monitor tickets, support emails, and SLAs, escalating issues when needed o Ensure that the assigned tickets are handled effectively within the timelines o Ensure that all support tickets are managed ensuring SLA Compliance o Ensure timely client communication of incoming tickets o Ensure all planned activities are completed on time o Coordinate coverage across shifts to maintain seamless 24*7 support o Identify opportunities for process improvements, automa...

Role Overview: As a member of KPMG in India, you will be expected to hold a good understanding of IT Project Management concepts and Agile methodology. Your role will involve extensive work in a client-facing environment, collaborating with stakeholders from various geographies and demonstrating excellent stakeholder management skills. It is preferred that you have prior experience in a Big4 environment and are familiar with requirements elicitation. Your analytical and communication skills will be essential as you work both independently and as part of a team with colleagues at all levels. Proactively raising concerns and questions, prioritizing tasks, and effectively managing competing pri...

Responsibilities: * Manage client relationships from onboarding to retention * Ensure customer satisfaction through churn management * Focus on domestic market with customer success strategy

As a Service Delivery Manager for IT Application Support, your role involves ensuring the seamless delivery of support services for IT applications to meet agreed-upon service levels and maintain high customer satisfaction. You will be responsible for managing a team of support professionals, coordinating with internal and external stakeholders, and ensuring the availability, reliability, and performance of IT applications. **Key Responsibilities:** - **Service Delivery Management** - Oversee day-to-day operations of the IT application support group, ensuring timely and effective issue resolution. - Define and monitor service level agreements (SLAs) and key performance indicators (KPIs). - E...