78 Client Experience Jobs - Page 2

Job Description You are a strategic thinker passionate about driving solutions in client experience. You have found the right team. As an Associate in our International Private Bank Client Experience team, you will spend each day defining, refining, and delivering set goals for our firm. You will optimize business performance by building and expanding a best-in-class New Client Welcome experience, supporting clients during their first 90 days at J.P. Morgan and helping them leverage our digital platforms. You will collaborate with Advisors, Professionals, Client Service teams, and colleagues across regions to craft a personalized and seamless onboarding journey. Your responsibilities will in...

About the Company: We are a SEBI-registered Portfolio Management Services (PMS) firm managing 5,500+ crores across 1,900+ clients. With a strong value-investing philosophy, we focus on long-term wealth creation for HNI and UHNI clients. As we grow, we seek a strategic leader to elevate client experience, optimize CRM, and lead client engagement and sales. Role Summary: This role will shape and drive the end-to-end client experience strategy, oversee CRM systems and analytics, and lead a cross-functional team across Client Experience and Sales. The mandate is to deliver exceptional service, improve retention, and align all client-facing teams toward growth and satisfaction. Oversee the team o...

As a Product Control Manager within the Client Experience team, you will play a lead role in acquiring, managing, and retaining meaningful relationships that ensure an outstanding experience for our customers. Your focus will be on offering options and finding solutions to assist customers with their issues while also driving business results. **Key Responsibilities:** - Execute, manage, and analyze surveys to gather insights for business needs. - Utilize sentiment analysis tools and methods to gauge customer/client sentiment. - Deliver actionable insights based on survey results and data analysis to inform business strategies. - Respond to requests for ad hoc analysis and reporting to suppo...

As an ideal candidate for this role, you will be responsible for coordinating with clients to schedule demos and drive conversions. Additionally, you will assist in onboarding processes to ensure a smooth client experience. Your consistent follow-up with leads will be crucial in closing them effectively. Moreover, collaborating with internal teams to meet sales targets will be a key part of your role. Qualifications Required: - Prior experience in sales or client management will be beneficial. - Strong communication and interpersonal skills. - Ability to work collaboratively in a team environment. - Familiarity with ed-tech or analytics platforms is a plus. Edutinker is an ed-tech analytics ...

In this role at the FINTECH arm of Nasdaq Technology, you will be leading the Product Onboarding and Training team of Client Experience. Your main responsibility will be to create a positive first impression with clients/prospective clients by guiding them through the Business Configuration and Training services for Nasdaq's clients. Your team will be involved in configuring business rules in Nasdaq systems, supporting clients through delivery projects, and providing training on system usage. You will recruit and manage a team of professionals, lead workshops, design training materials, and participate in requirements discussions. **Key Responsibilities:** - Recruit and lead a team of highly...

As a Business Development Manager at Exela, your role will involve the following responsibilities: - Develop networks to source new clients - Work independently to address customer needs - Identify and utilize resources relevant to achieving business development and sales goals - Promote the ideals and services of the organization to enhance sales generation - Oversee organizational effectiveness, management development, and leadership development to enhance the core content of the company - Collaborate with staff members to ensure top-level client experience in all client interactions - Attract and retain clients through the development of creative outreach strategies in coordination with t...

As the Head - Client Experience and Outreach, you will play a crucial role in establishing and nurturing authentic relationships with High Net Worth Individuals (HNIs). This is not a sales-driven position but focuses on creating meaningful connections based on trust and long-term value. Your expertise in client servicing and network-building will be instrumental in enhancing client experiences and driving brand advocacy for Neo. - Utilize your personal and professional network to initiate and cultivate high-quality conversations with HNI prospects - Serve as the primary point of contact for potential clients, understanding their requirements and guiding them through their engagement process ...

As a Property Manager, your main responsibility will be to oversee all day-to-day operations to ensure the highest standards of cleanliness, security, and maintenance are maintained at all properties. You will need to champion a hospitality-first mindset to deliver an exceptional experience for every member and guest. Managing property budgets efficiently to meet financial targets without compromising service quality will be crucial. Key Responsibilities: - Drive superior client satisfaction scores by proactively identifying and resolving client pain points - Act as a senior point of contact for key members and clients, building strong relationships and handling high-level escalations effect...

In the TTS Analytics team, you will provide analytical insights to various functions within the global Treasury & Trade Services business. Your main focus will be on driving acquisitions, cross-sell, revenue growth, and improvements in client experience by extracting relevant insights, identifying business opportunities, and designing go-to-market strategies using big data tools and machine learning algorithms. **Key Responsibilities:** - Work on multiple analyses throughout the year to address business problems across the client life cycle in the TTS business - Utilize various analytical approaches, tools, and techniques to provide data-driven insights to business and functional stakeholder...

**Job Description:** Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. As one of the fastest-growing tech startups in the region, consistently charting new heights! As a Client Experience Associate (CXA) at Cialfo, you will play an integral role in daily support and service to our clients. You will help build long-term relationships with our clients and turn Cialfo's most engaged clients into vocal advocates ...

MBA in relevant field or good exp with luxury brands, Males Preferred. 5–15 yrs of exp in sales or business development. Prior exp in luxury sales (home dcor, real estate, automobiles, fashion, or other premium sectors) preferred. Required Candidate profile Engage with HNI & UHNI clients, understand their requirements, suggest the right natural stones & close deals. Develop a deep understanding of client lifestyles, design pref & client service.

Mail your resume on pooja.kalse@orcapod.work (Excellent Commnication is require, Average English Communication will not work) Supporting On-site client visits, handling both In-person and virtual connects ( Hands on Platforms- like Zoom, Teams, Microsoft AV Equipments, Cisco Video conferencing, screens & Projectors etc) Flexibility for the prep work over the weekend for the coming week visit- Adhoc if required. Excellent Communication is mandate as this is a Client Facing role. ( Pls share the Rating on Communication ) Experience-3-4 years. Location- Hyderabad (1 ) and Bangalore ( 2 ) Shift Timings :- Flexible Mode of work- WFO. Shift Timings: 5:30 AM 2:30 PM, 8:30 AM – 5:30 PM or 11:00 AM –...

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We're one of the fastest-growing tech startups in the region, consistently charting new heights! This position is with BridgeU, one of the brands under Manifest Global, which also includes Cialfo, Kaaiser and Explore by Cialfo. Please note that this is a 5-day working role. BridgeU is on a mission to empower schools and students worldwide to navigate the futur...

As a Sales Manager at Truww, your role is pivotal in leading the sales team to achieve and exceed sales targets. You will be responsible for hiring, training, and managing a team of sales individuals, while also ensuring seamless collaboration with design leaders and designers to enhance the client experience. Your primary focus will be on driving sales growth, maintaining high customer satisfaction, and fostering a culture of excellence within the sales unit. Key Responsibilities: - Recruit, onboard, train, and manage a high-performing team of sales individuals. - Provide ongoing coaching, mentoring, and feedback to enhance team members" sales skills and performance. - Foster a positive and...

As an Assistant Vice President, Call Monitoring Quality Professional at Morgan Stanley Home Loans, you will play a crucial role in ensuring the highest quality service is delivered to clients and partners. Your responsibilities will include conducting call reviews, analyzing call quality, and providing coaching to Mortgage Consultants and other client-facing employees. You will also be responsible for calibrating results, delivering performance feedback, and presenting aggregate results to senior leaders. Additionally, you will participate in new business initiatives, monitor defects, develop process improvements, and collaborate with training to enhance education materials. Qualifications r...

Serve as the primary point of contact Manage & nurture relationships with international clients, ensuring their needs are met while driving business growth. Coordinate with internal teams to ensure successful project delivery & high-quality service. Required Candidate profile Proven exp in client relationship mgmt, preferably with international clients. Strong communication & interpersonal skills. Ability to manage multiple accounts & work across different time zones. Interested can share cv [HIDDEN TEXT]

As a Client Partner at BridgeU, you will be responsible for delivering exceptional service to high-quality B2B high school clients. Your role will involve managing relationships with stakeholders at all levels, from junior counselors to senior school leaders, with the utmost professionalism and finesse. Your focus will be on ensuring client success, satisfaction, and delight through personalized solutions, resolving technical challenges, encouraging deeper adoption of BridgeU's platform, and strategizing for client growth and development. Key Responsibilities: - Partner closely with high school stakeholders to drive client success - Conduct regular business reviews and provide personalized s...

As an intern at Inspacco, your day-to-day responsibilities will include: - Working end-to-end on assigned projects with complete ownership and accountability. - Conducting detailed vendor research for required services in projects and obtaining quotations. - Comparing vendor quotations, negotiating pricing, and securing the best possible rates. - Ensuring seamless project execution to meet timelines and deliver the best client experience. Inspacco, founded in 2019, is led by IIM alumni and armed forces professionals. It aims to provide affordable improvement and maintenance services, serving as a one-stop solution for all residential, commercial, and industrial establishments. The company ha...

As an HR Specialist, your role will involve supporting daily HR operations and acting as a liaison between candidates, internal teams, and client companies. You will be responsible for various HR tasks, including employee onboarding, recordkeeping, compliance, benefits coordination, and enhancing the overall candidate and client experience. Your contribution will play a crucial role in ensuring smooth HR processes and providing a high level of service to our stakeholders. Your key responsibilities will include: - Coordinating and executing onboarding processes for temporary and permanent placements - Maintaining and updating employee records to ensure compliance with labor laws and internal ...

Responsibilities: * Lead operations strategy execution * Ensure compliance management * Oversee client experience delivery * Manage reporting & analysis * Drive operational excellence Performance bonus Retention bonus Referral bonus

As the Head of Commercial Cards Operations at HSBC, you will play a crucial role in leading the global strategy, performance, and transformation initiatives for the Commercial Cards Operations function. Your responsibilities will include: - Developing and implementing a strategic vision aligned with the bank's global objectives and client needs. - Ensuring operational performance meets or exceeds targets in operations delivery, client satisfaction, and efficiency. - Leading a high-performing, geographically diverse team and managing relationships with external vendors. - Driving transformation initiatives to improve processes, adopt new technologies, and enhance the client experience. - Cham...

Role Overview: As a Data Analyst at Standard Chartered, you will play a crucial role in building the best customer experiences and making better business decisions by utilizing diverse sets of data. Your expertise in structured and unstructured data, combined with business domain knowledge, will enable you to translate commercial goals into data-based solutions to tackle complex challenges. Key Responsibilities: - Support the development and execution of the data analytics strategy and roadmap. - Develop and deploy analytical models to provide insights for business decisions. - Translate business challenges into statistical problems and conduct data analysis. - Utilize data analysis techniqu...

Do you always look for the positives in life? If so, wed like you to come and join our team as an Workspace Experience Lead. Our goal is to be a host in the new workspace of the future, providing a sense of connection and belonging to all employees; one that cares for the environment as well as enabling people to thrive and be their best selves at work. Joining our team as a Workspace Experience Lead , you will help build and lead a conscious, inclusive and social place, where we can all be at our best. You will delight our colleagues and visitors by providing and leading an exceptional hospitality experience at every touchpoint. We always: Choose to be tactful in all interactions, caring ab...

Job Description * Role & Responsibilities: Provide comprehensive technology support across Client Experience spaces (on-site & virtual). Support and troubleshoot AV/VC systems, Windows/macOS, laptops, mobile devices, printers . Act as primary contact for technology-related issues , ensuring seamless client experiences. Setup, test, and monitor AV equipment projectors, microphones, streaming devices, video conferencing systems (Zoom, Teams, Cisco). Support pre-event planning sessions and provide live support during client visits/events. Troubleshoot network connectivity (Wi-Fi, Ethernet, VPN). Perform user account management tasks (password resets, access requests). Maintain strict confidenti...

The Sr. US IT Recruiter position requires a minimum of 5+ years of experience, with a preference for direct client experience. The role is based in Hyderabad and follows a PST shift timing from 9:00 PM IST to 6:30 AM IST. As a Sr. US IT Recruiter, your responsibilities will include managing the complete recruitment life cycle for Direct Clients in the US, handling various IT requirements, and developing recruiting strategies to attract qualified candidates through job portals and networking websites. You will be expected to ensure a high conversion ratio of submittals into interviews and placements, meet recruitment Service Level Agreements (SLAs), and collaborate with team and business unit...