9 Client Expectations Jobs

Conduct New Hire Training (NHT), Process Training Refresher Training. Deliver engaging Voice, Accent Customer Service Soft Skills sessions.Identify training needs skill gaps improvement plans Participate in calibration sessions process updates. Required Candidate profile Minimum 2–4 years of experience as a BPO Trainer / Process Trainer / Communication Trainer.Strong communication and interpersonal skills.BPO Training | Process Training | Voice & Accent Training

As a Quality Analyst for the BPO process, your role will involve monitoring calls, evaluating agent performance, and ensuring adherence to quality standards and client expectations. You will play a crucial part in enhancing quality metrics and recommending process improvements based on your analysis and observations. Key Responsibilities: - Monitor inbound and outbound calls/chats to evaluate performance and compliance. - Identify training needs and provide constructive feedback to agents. - Prepare and maintain quality reports and performance dashboards. - Collaborate with the training and operations team to enhance quality metrics. - Conduct audits to ensure process accuracy and consistenc...

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the inf...

Roles and Responsibilities: Lead and manage implementation of new business end-to-end after verbal award, maintaining communication throughout the course of the Product to meet customer expectations. Plan, lead, organize and control multiple Product initiatives in accordance with approved scope and schedule. Engage in POC, Solutions and Operations to validate new business scope as it pertains to customer contract documents, technical specifications, and data analytics to ensure correct technologies are selected to support customer requirements Build the designed engineering structure to scale to grow with the strategy of the company, and define roles and responsibilities for the implementati...

Job Description: Protiviti India Member Firm is looking for dynamic and experienced SAP MM professionals (Manager/Sr. Manager level) to join our fast-growing SAP practice. This is a fantastic opportunity to lead high-impact S/4HANA projects and work closely with global clients. Key Responsibilities: Conduct client workshops , gather requirements, and define solution architecture Drive integration with other SAP modules (e.g., SD, FI, WM, PP) Prepare functional specifications , review technical developments, and ensure quality delivery Mentor and guide junior consultants on project execution and best practices Effectively handle stakeholder communication and client expectations. Fluent commun...

OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelors degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client chang...

The ideal candidate will be responsible for creating marketing content and distributing it effectively. You will help create a strong brand presence with innovative promotional offerings, online and offline marketing campaigns, and marketing events. Collaboration with the sales team is essential to ensure that marketing efforts align with sales goals. Monitoring and reporting on the success of marketing strategies will require strong analytical skills. Developing customized marketing proposals and pitch presentations for potential clients will be a key responsibility. Working closely with sales, product, and creative teams to gather necessary inputs and data is crucial. Transforming complex ...

You will be joining ZettaZeal Technologies, a prominent IT products and services company situated in Pune. Our company values are deeply rooted in being Earnest, Efficient, Empathetic, Economical, Dedicated, Dynamic, Disciplined, and Decisive. ZettaZeal Technologies specializes in IT product development, particularly focusing on AI applications within the fashion and education sectors. Additionally, we provide consulting services across various technologies to businesses, with a specific emphasis on the European market. As a Sales & Marketing Intern for IT Products and Services at ZettaZeal Technologies, your responsibilities will encompass account management, consulting, sales, lead generat...

Machine Vision Application Engineers are responsible for designing and developing cutting-edge Machine Vision solutions using the latest technologies in Artificial Intelligence Software and Industrial Imaging Hardware. Application Engineers also are responsible for Designing Material Handling and Industrial Automation Systems to support Machine Vision Material handling for various projects. The Application Engineering team lead is responsible for managing and leading a team of Application Engineers to design, develop and complete various customer projects within time and budget. Educational Qualification A technical degree (B.E./M.E./M.Tech. in Mechanical or Electrical Engineering). Experien...