7 Client Empathy Jobs

As an experienced Implementation Lead with a strong expertise in financial workflows, R2R processes, and treasury operations, your role will involve leading client onboarding and end-to-end solution deployments for enterprise fintech clients. Your key responsibilities will include: - Project Delivery & Implementation: - Leading end-to-end implementation projects. - Translating client requirements into detailed plans. - Ensuring on-time, high-quality delivery. - Managing multiple implementation projects simultaneously. - Technical & Functional Execution: - Writing and optimizing complex SQL queries. - Overseeing ETL processes. - Configuring and deploying solutions for R2R, treasury, and repor...

As a Pre-Sales & Client Coordination Executive in the Media & Publishing industry, your role involves being the primary point of contact for potential clients. You will assist them in understanding media packages, addressing objections, giving presentations, and smoothly transitioning the conversation to the Client Servicing/CRM team for onboarding and execution. **Key Responsibilities:** - Engage with inbound client inquiries and leads to understand their requirements and recommend suitable media packages (print, digital, or combo). - Present solutions using pre-built decks, explain pricing structures, placement benefits, and expected deliverables. - Address initial objections or clarificat...

As a Pre-Sales & Client Coordination Executive in the Media & Publishing industry, your role is crucial in serving as the initial point of contact for potential clients. Your primary responsibility is to assist potential clients in understanding various media packages, addressing their basic objections, delivering presentations/demos, and smoothly transitioning the conversation to the Client Servicing/CRM team for further onboarding and execution. **Key Responsibilities:** - Engage with inbound client inquiries and leads to comprehend their requirements and suggest suitable media packages (print, digital, or combo). - Present solutions utilizing pre-built decks, elucidate pricing structures,...

As an experienced and passionate individual, you will play a crucial role in expanding existing business and growing the lifetime value of customers for Tookitakis. You should have a proven track record in building and scaling the support department for B2B enterprise SaaS organizations, with a deep understanding of on-premises and cloud-deployed customer support strategies. **Responsibilities:** - **Leadership and Strategy:** Lead the support team by setting strategic direction and implementing support frameworks to ensure exceptional service delivery. - **Process Development:** Establish robust support processes for efficient resolution of client inquiries and issues, with hands-on experie...

Role Overview: At Capgemini Invent, you will play a key role as a seasoned professional who combines technical expertise with strategic insight to drive innovation and efficiency in product and systems engineering. Your reputation for client understanding, cost-effective execution, and inspirational leadership will be crucial in this role. You will be involved in impactful consulting engagements within the Intelligent Industry space, developing business cases, and concept presentations to demonstrate the value of connected services to stakeholders and leadership. Collaborating with clients, business stakeholders, and technical teams to gather requirements and translate them into cloud-based ...

The ideal candidate for this role is someone who is passionate about providing personalized service and is enthusiastic about playing a pivotal role in expanding existing business and enhancing the lifetime value of customers. You should have a proven track record in building and scaling the support department for B2B enterprise SaaS organizations. A deep understanding of customer support strategies for both on-premises and cloud-deployed services is essential for this position. You will be responsible for managing and providing support services to Tookitakis on-premises and Cloud customers worldwide, including traditional banks and fintech companies. Leading an initial 7-member support team...

As a Student Advisor at Collegepond, you will play a crucial role in assisting prospective undergraduates and their families in their journey of studying abroad. Your primary responsibilities will include conducting discovery calls, guiding students through application processes, and organizing educational workshops. With a focus on communication, initiative, client empathy, and continuous learning, you will be expected to excel in this dynamic and rewarding role. Your day-to-day tasks will involve engaging with students and parents, providing them with clear guidance on various application platforms such as Common App, UCAS, and more. Additionally, you will be responsible for preparing stud...