108 Client Development Jobs - Page 5

candidate Should have knowledge of banking domain , Channels / Backbase, Payments Bridge between Client, Development Partner and Offshore Testing Team Participate with client s team in requirement validation and Requirement GAP analysis Translate business requirements into test requirements/scenarios Interaction with Business Users of Client to ensure complete coverage of testing requirements Interaction with client / core team on status update, resolution of issues etc Enable quality assurance checks on deliverables Designing templates for documentation Design and Develop critical test scenarios; Review of all test documentations SIT result Reviews Participate in CFT and UAT rounds along with other offshore resource Review Test Estimates Coordinate with defect closure if found any post Go Live

Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Direct prospects to the field sales.

Job Title: Relationship Manager (CRM) BPO Operations Location: Noida Employment Type: Full-Time Experience Required: Minimum 5 years in BPO Operations About the Role: We are seeking a dynamic and presentable Client Relationship Manager (CRM) with a strong background in BPO operations. The ideal candidate will have excellent communication skills, a deep understanding of BPO industry metrics and client expectations, and a proven track record of driving client satisfaction through effective coordination and follow-ups. Key Responsibilities: Act as the primary point of contact for key clients, ensuring their requirements are met with efficiency and professionalism. Manage end-to-end client communication, operations coordination, and issue resolution. Understand and use BPO industry terminologies such as AHT, SL, CSAT, Rebuttals, Attrition, Shrinkage, etc. Drive operational alignment and service delivery across departments to meet client expectations. Ensure timely and proactive follow-ups with internal stakeholders to resolve client issues and requests. Build, maintain, and nurture long-term relationships with clients. Prepare and share client reports, feedback, and performance updates regularly. Education: Graduate (MBA preferred) Experience: Minimum 5 years in managing domestic or international BPO operations Skills & Competencies: Excellent verbal and written communication skills Presentable and professional demeanor Strong understanding of BPO operations and KPIs Proactive, detail-oriented, and highly organized Strong follow-up and coordination skills Client-first attitude with problem-solving mindset What We Offer: A collaborative work environment Opportunities to work closely with senior leadership and top-tier clients

Any Graduate/Post Graduate Experienced Marketing Skills with good communication and convincing skills Job Responsibility Responsible for generating Leads & convert them into projects. Follow-up with the Potential Clients. Understand the requirement of client and submit proposal accordingly. Finding new opportunities for business growth. Maintaining relationship with existing clients to source & develop client referrals. Briefing existing clients about other services and convincing them to take it up. Update Daily\Weekly\monthly sales report. Develop & Execute plans to maximize sales to generate revenue for the company. Implementation of marketing & promotional strategies for organizational promotion and development. Desired Profile Good communication in Hindi\English and coordination skills. The candidate should be willing to travel extensively. Should be good at negotiation skills. Business Knowledge. Independently working and report the progress. Pleasing personality. Prior proven sales track-record. Ability to contact, qualifies, and closes current and prospective clients. Able to work with in a fast paced work environment. Should be a team player. A sharp & smart attitude with ability to take charge of interactions. Technical Bold to understand technical queries. Possess high energy and enthusiasm. Self-motivated & target oriented. Key Skills: Business Development\Sales & Marketing\ Client Development Add-on: Excellent professional business communication skills.

Lead conversion of generated leads across channels Responsible for driving in-store Interior Design led sales and deliveries Work closely with the store team to achieve IDS & store Targets Visit in market for sales Required Candidate profile Required candidates from Furniture Sales Good communication skills

To manage client relationships, ensure seamless communication, and drive customer satisfaction in the logistics sector. -Must be from logistics industry.

Achieving Sales Target with proper sales planning. Business Development - Acquire new customers for Nutraceutical Ingredients ( Domestic) Sales Planning & Strategy. Customer Relations. Market Intelligence. Send an updated CRM every quarter. Required Candidate profile MBA with 4 to 5 years of experience in Nutraceutical Ingredients. Visit Report/customer status update /sample dispatch / CRM. Managing Commercial & sample inventory.

Role brief: We are looking for an energetic Customer Service Executive / Senior Executive to help us meet Service Delivery requirements. This role is integral to our growth and requires continuous hustling to deliver customer experience for services offered by FREED. The role needs apt understanding of financial products and banking domain for a superlative performance. However, this requirement is not binding for a deserving and motivated candidate. Role Description: Resolve customer queries Manage customer relationship and retention Provide full visibility into the Customer service pipeline at every stage of development. Understand our ideal customers and how they relate to our products. Building rapport with customer to provide them good experience of FREEDs services Promoting the organization and products. Goal Oriented, numbers driven analytical mind. Knowledge of banking and financial industry preferred. Role Requirement: Any Bachelors Degree Must have BPO experience in Inbound & Outbound process (Voice) Proven ability to drive the Customer Service process from plan to close. Good command over spoken and written English. Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Good understanding of reporting and MS office tools Language preferred - English, Bengali, Marathi, Tamil.