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3.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
JOB DESCRIPTION Client communication Reply to clients queries via email /phone in a timely and orderly fashion. Ensure compliance & regulations of policies with all RMC/ Clients companies Coordinating with various departments & external vendors. Prepare itineraries with vendors. Make appointments with various schools, hospitals, clubs, etc for the clients. Monitor, track and report the entire program until closure. Timely follow-up with the clients/vendors on emails/calls Prepare daily and weekly reports. Maintain internal MIS and Trackers Program coordination Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction. Achieve operational targets Optimize costs and contribute in driving revenue Inter- Department Coordination Interact with Finance and seek updates on the invoices for closed cases Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
JOB DESCRIPTION Client communication Reply to clients queries via email /phone in a timely and orderly fashion. Ensure compliance & regulations of policies with all RMC/ Clients companies Coordinating with various departments & external vendors. Prepare itineraries with vendors. Make appointments with various schools, hospitals, clubs, etc for the clients. Monitor, track and report the entire program until closure. Timely follow-up with the clients/vendors on emails/calls Prepare daily and weekly reports. Maintain internal MIS and Trackers Conduct Programs Conduct Mobility Operations Execute delivery of all relocation services, including; relocation policy counseling, Move management – City orientation, home search, School search assistance, temporary accommodation, immigration & household goods transportation. Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction. Achieve operational targets Optimize costs and contribute in driving revenue MIS & Documentation Follow up and ensure updation of Relotracker Collation of weekly reports Follow up for case closures and maintaining the weekly /monthly MIS for the same. Preparation of client related reports Maintain the database of appreciation and escalations Document weekly reviews Inter- Department Coordination Interact with Finance and seek updates on the invoices for closed cases Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Collect product feedback, maintain customer records, and generate insights for internal teams. Desired Candidate Profile 1-2 years of experience in Client Onboarding, Client Success, Relationship Management, or similar roles. Excellent communication skills with ability to build rapport easily. Proficiency in MS Office applications (Excel) for report preparation and presentation. Strong understanding of product knowledge and sales principles.
Posted 1 month ago
3.0 - 7.0 years
24 - 48 Lacs
Kolkata
Work from Office
Responsibilities: * Manage export sales process from order to delivery * Ensure timely documentation preparation * Coordinate with clients on shipment schedules & customs clearance * Ensuring client agreements are updated and properly taken care of Provident fund Annual bonus
Posted 1 month ago
3.0 - 5.0 years
4 - 6 Lacs
Mumbai
Work from Office
We are seeking a capable and delivery oriented Urban Designer to join our PMC design and engineering team. The ideal candidate will have 3 to 5 years of experience working on large-scale developments with exposure to the entire project lifecycle from master planning through approvals to design coordination. This role requires strong urban design understanding combined with technical and regulatory knowledge to support smooth project delivery, client coordination, and compliance management. Responsibilities The following are key responsibilities but not limited to: Support the review and analysis of master plans, ELUs, urban layouts, and design documentation in alignment with statutory norms and client objectives. Review consultant submissions, GFC drawings, and statutory documents for accuracy, completeness, and regulatory compliance. Participate in site studies, feasibility analysis, FSI / BUA calculations, and technical due diligence as part of design delivery. Coordinate authority submissions, follow-up on statutory clearances, and maintain updated compliance records. Prepare design review reports, presentations, and documentation required for internal reviews, client meetings, and statutory presentations. Stay updated with local development regulations, master plan updates, and infrastructure policies impacting project approvals. Support PMC leadership in tracking project timelines, managing design deliverables, and resolving on-ground design challenges during execution.
Posted 1 month ago
5.0 - 10.0 years
0 - 0 Lacs
Hyderabad
Work from Office
Role & responsibilities: 1. Client Relationship Management Build and maintain long-term relationships with HNIs, architects, interior designers, and corporate clients. Serve as the main point of contact for key clients from inquiry to post-delivery. Conduct regular follow-ups and check-ins to ensure customer satisfaction. 2. Lead Management & Conversion Qualify incoming leads from showrooms, websites, exhibitions, or referrals. Work closely with the sales/design team to convert leads into high-value orders. Track and nurture leads through the CRM system (Odoo). 3. Luxury Customer Experience Offer personalized service and experiences for each client (private showroom tours, design consultations, etc.). Handle complaints or service issues with discretion and a problem-solving mindset. Ensure every client interaction reflects the luxury brand's image and values. 4. Coordination & Communication Coordinate between clients, design teams, production, and logistics to ensure timely and accurate deliveries. Keep clients informed about order progress, installation schedules, and any changes. 5. Data Management & Reporting Maintain up-to-date client records, preferences, purchase history, and feedback. Generate reports on customer engagement, satisfaction, sales conversions, and repeat business. Analyze data to suggest improvements in service or product offerings. 6. Marketing & Brand Engagement Support VIP events, showroom launches, or exhibitions by inviting and managing key clients. Collect testimonials, case studies, or referrals from satisfied clients. Collaborate with marketing to personalize communications (e.g., birthday greetings, product recommendations). 7. After-Sales Service Ensure after-sales service such as warranty claims, re-installations, or part replacements are handled smoothly. Conduct satisfaction surveys post-installation to gather insights and improve future experiences.
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
Pune
Work from Office
Job Summary: We are looking for a dynamic and enthusiastic Domestic Tour Executive to join our growing team. The ideal candidate will be responsible for managing end-to-end domestic travel itineraries, coordinating with vendors and clients, and ensuring seamless execution of domestic tour packages. A passion for travel, customer service excellence, and attention to detail are essential for this role. Key Responsibilities: Design and curate customized domestic tour packages based on client requirements and budget. Coordinate with hotels, transport providers, and local tour operators to arrange all travel services. Respond promptly to customer inquiries and provide expert travel recommendations. Handle bookings, confirmations, invoicing, and documentations for domestic travel. Ensure smooth execution of tours, address client concerns during travel, and resolve issues quickly. Maintain regular communication with clients before, during, and after travel to ensure satisfaction. Keep up to date with market trends, new destinations, and competitive tour offerings. Maintain accurate records and generate reports as required. Qualifications: Minimum 13 years of experience in domestic tour planning or operations. Graduate in Travel & Tourism or a related field preferred. Strong knowledge of Indian travel destinations, accommodations, and transport logistics. Excellent communication, negotiation, and interpersonal skills. Proficient in MS Office. Ability to work under pressure and manage multiple tasks simultaneously. Passion for travel and a customer-first mindset.
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Pune
Work from Office
We are looking for an experienced and detail-oriented Ticketing Executive to join our team. The ideal candidate must have hands-on experience with Global Distribution Systems (GDS) such as Amadeus , Galileo & Sabre and be capable of handling domestic and international air ticketing efficiently. Candidates with an IATA Certification will be given preference. Key Responsibilities: Handle domestic and international flight bookings using GDS platforms (Amadeus, Galileo & Sabre). Issue, reissue, and cancel tickets as per client requirements. Coordinate with airlines and customers for schedule changes, refunds, or special requests. Maintain accurate records of ticketing, invoicing, and fare calculations. Provide clients with the best routing and pricing options based on their needs. Ensure compliance with airline and IATA policies and procedures. Handle group bookings, corporate accounts, and urgent travel requests. Stay updated with industry trends, fare rules, and promotional fares. Qualifications: Minimum 2 years of experience in air ticketing with strong command of GDS (Amadeus/Galileo). Knowledge of international routing, airline fare rules, and ticketing policies. Familiarity with BSP/IATA procedures is highly desirable. IATA Certification or relevant training is a plus . Strong communication and customer service skills. Detail-oriented with good problem-solving ability. Ability to handle pressure and meet deadlines.
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Nagpur
Work from Office
Role & responsibilities Were hiring a Studio Manager to handle client bookings, studio operations, team coordination, and ensure a luxury client experience. Must be organized, good with people, and comfortable using CRM and basic social media tools. Fluent in English, Hindi, and Marathi preferred. Preferred candidate profile
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Noida
Work from Office
Manage a wide range of administrative tasks, ensuring efficient office operations. Successful candidates possess leadership, delegation, command skills, the ability to manage diversity, and a strong career ambition to grow within the organization.
Posted 1 month ago
2.0 - 4.0 years
0 - 1 Lacs
Pune
Remote
Company Name: Continuity 1 Website Link: https://www.continuity1.com/ Role & responsibilities : Talent Acquisition: Oversee the entire recruitment lifecycle, from sourcing candidates to their successful onboarding. Leverage diverse sourcing channels such as job boards, social media, and employee referrals to attract top-tier talent. Screening and Shortlisting: Conduct thorough initial screenings to evaluate candidates' qualifications, professional experience, and cultural alignment. Organize and coordinate interviews with hiring managers and clients to ensure a seamless process. Client Interaction: Partner with clients to understand their unique hiring requirements and deliver customized recruitment solutions. Build and nurture strong client relationships to drive satisfaction and foster repeat business opportunities. Database Management: Maintain accurate and up-to-date candidate information within the Applicant Tracking System (ATS). Develop and manage a robust pipeline of qualified candidates for future hiring needs. Recruitment Strategy: Stay informed about industry trends and evolving recruitment practices to maintain a competitive edge. Proactively contribute to enhancing recruitment strategies and streamlining processes for improved outcomes. Preferred candidate profile : Demonstrated expertise in managing the full recruitment lifecycle, ideally within a recruitment agency or consultancy setting. In-depth knowledge of advanced sourcing techniques and a range of recruitment tools. Exceptional interpersonal and communication skills, enabling effective collaboration with candidates and stakeholders. Proven ability to handle multiple recruitment projects simultaneously, ensuring efficiency and timely results. Proficient in utilizing Applicant Tracking Systems (ATS), job portals, and professional networking platforms to streamline the hiring process. Perks and benefits Remote Work Flexibility: Enjoy the convenience of working from anywhere in India. Competitive Compensation: Receive a salary of 1,80,000 per annum. Collaborative Environment: Be part of a supportive and teamwork-focused culture. Growth Opportunities: Unlock career advancement in a dynamic and fast-paced recruitment landscape. Join Us Ready to elevate your career? Apply now and become a valued member of our team!
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
We are looking to employ an experienced client servicing executive to handle all client inquiries, Demos, concerns, and complaints in a professional manner. Should able to demonstrate excellent communication, problem-solving & customer service skills
Posted 1 month ago
1.0 - 2.0 years
2 - 2 Lacs
Mandya
Work from Office
Fluent English Communication MS Excel, MS word and powerpoint At least 6 month of experience in Project Coordination. Can Draft Emails Excellent follow-up skill Problem Solver. Kannad Language, ERP Software mandatory
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Job Description: Job Title: Client Relations Coordinator (Female Candidates Preferred) Location: Khajaguda, Hyderabad Experience: Minimum 2 Years in Tally ERP and Client Coordination. Age: 30-35 Years Company: Crux Prestressing Systems Pvt. Ltd. Job Description: We are seeking a Client Relations Coordinator with Tally ERP expertise and at least 2 years of experience . The ideal candidate should have strong communication and coordination skills to handle client interactions efficiently while managing financial data in Tally. Key Responsibilities: Maintain and manage client interactions professionally. Handle billing, invoicing, and financial entries using Tally ERP . Coordinate with internal teams and clients for smooth transaction processing . Assist in preparing reports, maintaining records, and handling client queries . Ensure timely follow-ups on payments and financial documentation . Key Requirements: 2+ years of experience in Tally ERP . Strong communication and client handling skills . Ability to manage accounts-related tasks efficiently. Organized, detail-oriented, and good at follow-ups . Female candidates preferred , age between 30-35 years . Proficiency in English, Hindi, and Telugu is required.
Posted 1 month ago
1.0 - 6.0 years
3 - 10 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary: As an RPO Specialist, you will be responsible for managing and executing end-to-end recruitment processes on behalf of our client organizations. You will partner closely with hiring managers and HR teams to attract, engage, and hire top talent efficiently and effectively, while ensuring a seamless candidate experience. Your role is critical in delivering scalable and quality hiring solutions aligned with client business goals. Key Responsibilities: Manage the full recruitment lifecycle for assigned clients, including job posting, sourcing, screening, interviewing, and onboarding coordination. Develop and maintain strong relationships with client hiring managers to understand hiring needs and workforce plans. Implement recruitment strategies tailored to client requirements to attract high-quality candidates. Utilize multiple sourcing channels (job boards, social media, networking, referrals) to build talent pipelines. Conduct candidate assessments and interviews to evaluate qualifications and cultural fit. Ensure compliance with company policies, employment laws, and diversity hiring practices. Provide regular recruitment status updates and reports to clients and internal stakeholders. Handle administrative tasks related to recruitment, including offer letters, background checks, and employment verification. Continuously improve recruitment processes and candidate experience through feedback and best practices. Collaborate with internal teams and external vendors to support hiring needs and recruitment marketing efforts.
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Mega Walk-In Drive: Client Relationship Manager (Insurance Sales Representative) Company: Unik Life Location: KNR Corporate Office, Banjara Hills, Hyderabad Dates: 17th June to 20th June Timings: 11:00 AM to 9:00 PM IST Shift: Night Shift Only (7:30 PM to 4:30 AM IST) Contact HR: VMS Teja 9989555933 Job Role: Client Relationship Manager (Insurance Sales) Join one of the fastest-growing insurance teams in Hyderabad! We're hiring motivated, bilingual professionals (English & Hindi) passionate about sales and client service in the Property & Casualty Insurance domain. Key Responsibilities: Sales Generation Prospect & generate leads (cold calling, referrals, networking, online inquiries). Conduct client needs assessments and recommend suitable insurance policies. Present policy options, close sales, and meet monthly/quarterly targets. Client Relationship Management Build and maintain strong client relationships. Handle inquiries, renewals, policy changes & provide exceptional service. Product Expertise Advise clients on Homeowners, Auto, Commercial Insurance, Wind, Flood & Liability products. Recommend improvements to existing coverage. Admin & Compliance Manage policy applications and updates using Agency Management System. Ensure adherence to insurance regulations and ethical standards. What Were Looking For: Proven sales experience, ideally in insurance or financial services Excellent communication, negotiation & interpersonal skills Bilingual Fluent in English & Hindi Self-driven, detail-oriented & a team player Proficient in CRM/Agency Management Systems Bachelor’s in Business/Marketing/Finance (preferred) Willingness to work night shifts only Why Join Us? Great career growth opportunity Work with a passionate and dynamic team Develop deep product and market expertise Build a strong name in the insurance industry Walk in with your updated resume. Don’t miss this great opportunity! Address: NOTE: Only Males Unik Life C 2nd Floor, KNR Corporate Office Building, Care Hospital Back Side, 6-3-597/1, Anand Nagar Colony Rd, Venkata Ramana Colony, Naveen Nagar, Banjara Hills, Hyderabad, Telangana 500004, India View on Map
Posted 1 month ago
1.0 - 5.0 years
3 - 8 Lacs
Chennai
Work from Office
On site sales, Conduct outbound calls to potential customers and follow-up calls. Maintain accurate records of all customer interactions in the system. Meet monthly and quarterly sales targets. Required Candidate profile Proven experience in real estate sales or a similar field. Strong communication, negotiation, and interpersonal skills. Ability to work independently and meet targets in a competitive environment.
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Oversee project execution, ensuring efficiency, quality, and client satisfaction. Lead projects from start to finish, managing teams and coordinating resources. Maintain seamless communication with stakeholders for smooth project flow. Ensure projects stay on schedule, within budget, and meet performance standards. Proactively identify and mitigate risks to avoid delays and cost overruns. Key Responsibilities: Define and manage project scope, quality, and performance standards, ensuring compliance with industry best practices. Identify, assess, and mitigate project risks to prevent delays or cost overruns. Develop and maintain partnerships with vendors and contractors for smooth project execution. Assign, monitor, and optimize team resources to enhance productivity and maximize deliverables. Oversee on-site activities, ensuring adherence to safety regulations and quality standards. Coordinate internal and external resources to keep projects on scope, schedule, and budget. Establish and maintain client relationships, providing regular updates on progress, challenges, and solutions. Report project outcomes, risks, and performance insights to management, escalating issues when necessary. Required Skills & Qualifications: 1+ years of on-site experience in project execution and team coordination. Proficiency in AutoCAD, MS Office, and other relevant tools for project documentation and planning. Strong attention to deadlines, quality standards, and budgetary guidelines. Ability to work effectively with all levels of management and stakeholders. Excellent written and verbal communication skills for reporting and client interactions. Strong presentation and leadership skills to guide teams and communicate project vision. Preferred Skills and Qualifications: Experience with project planning software like Zoho Projects or similar tools. Experience in developing internal process platforms for streamlined project management. Background in training and mentoring project team members to enhance their skills. Additional Requirement: Must own a two-wheeler with a valid driving license for on-site travel. Benefits We Offer: Quarterly performance-based bonuses for successfully delivering projects within scope and budget. Petrol reimbursement for official site visits on a two-wheeler. Annual salary reviews and increments. Paid time off, including sick and casual leaves. Employee referral bonuses. Hands-on experience in managing high-end residential, commercial, and institutional projects Transparent company policies ensuring fair career progression and smooth transitions.
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
Pune
Work from Office
Analytical and technical skills to support project teams. Quotation preparation Customer interaction and query resolution Follow-up on dispatched products payment Coordination with internal teams, including factory personnel, for project status Required Candidate profile Should be BE Mech/ Electrical/ Electronics/ B.Sc. Proactive approach to learning new technologies and methodologies Good in Communication, Multitasking.
Posted 1 month ago
1.0 - 2.0 years
1 - 1 Lacs
Navi Mumbai
Work from Office
Handling the India Mart inquiries Preparing the quotation and follow up with them Handling the clients Handling the daily database.
Posted 1 month ago
5.0 - 7.0 years
15 - 16 Lacs
Mumbai
Work from Office
"Overall exp of minimum 5 to 8 years in testing out of which minimu 2 years as lead 1 Able to handle team 2 Creation of WSR and other reports in various formats3 Client coordination4 Stakeholder communication5 Health Domain UnderstnadingExperience of minimum 2 years in Indian health insurance projects6 Basic understanding in automation 7 SOAP UI/API Understanding8 Should have worked on TCS Bancs for minimum 1 to 2 years 9 Creation of test plan and test strategy10 Effort estimation to provide tentative testing timelines11 Good understaiding in STLC and SDLC12 Good understanding in any one defect management tool JIRA,BugZilla Etc
Posted 1 month ago
1.0 - 4.0 years
2 - 2 Lacs
Thiruvananthapuram
Work from Office
Handle incoming enquiries regarding our educational offering Provide accurate information to prospective learner Ensure high levels of customer satisfaction Fluent in English, Hindi, and Malayalam Prior exp in sales, customer care, career counselling
Posted 1 month ago
1.0 - 5.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 20th June 2025 (Friday) Interview Time - 10:00AM - 4:00PM Venue - N902, 9th Floor North Block, Manipal Center, Dickenson Road Bangalore 560042 - Nearest Metro Station - Trinity Contact Person - Vinod K | Vrinda Gupta Documents Required - Updated Resume in hard copy If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Fill this form to confirm your presence - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver measurable outcomes. Build strong client relationships by understanding their needs, addressing challenges, and suggesting innovative solutions that benefit their hiring goals. Encourage client engagement by coordinating product usage and demos. Develop engagement programs with campuses and create client case studies. Identify process improvements and streamline recruitment activities. Support on-campus recruitment drives and assessments. Oversee end-to-end fresher hiring campaigns and maintain MIS for drives. Desired Candidate Profile: MBA with at least 1-3 year of experience in recruitment, client service, or campus hiring. Familiarity with online recruitment platforms and MIS management in Excel. Strong communication skills and willingness to travel for campus drives PLEASE NOTE - If you are attending this walk-in make sure 1- You have experience in recruitment (fresher hiring/Campus Hiring) 2- Experience in customer service/Sales and marketing will be an added advantage. 3- Excellent communication skills and basic excel knowledge. 4- Office location will be Bangalore. Schedule: 5 days a week (One Saturday work from home working mandatory) Office Timing: 9:30 AM - 6:30 PM About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. If you are interested, Fill this form - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) PLEASE AVOID IF YOU HAVE ALREADY ATTENDED WALKIN ON 9th June or 17th June . FRESHERS ARE NOT ELIGIBLE FOR THE ROLE. Connect With VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/
Posted 1 month ago
3.0 - 4.0 years
2 - 3 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
•Fairly good knowledge in the field of Printing & Packaging as to understand the need of the client.
Posted 1 month ago
3.0 - 8.0 years
3 - 4 Lacs
Pune
Work from Office
Position Relocation Consultant JOB DESCRIPTION Client communication Reply to clients queries via email /phone in a timely and orderly fashion. Ensure compliance & regulations of policies with all RMC/ Clients companies Coordinating with various departments & external vendors. Prepare itineraries with vendors. Make appointments with various schools, hospitals, clubs, etc for the clients. Monitor, track and report the entire program until closure. Timely follow-up with the clients/vendors on emails/calls Prepare daily and weekly reports. Maintain internal MIS and Trackers Conduct Programs Conduct Mobility Operations Execute delivery of all relocation services, including; relocation policy counseling, Move management City orientation, home search, School search assistance, temporary accommodation, immigration & household goods transportation. Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery Ensure compliance & regulations of policies and processes of all RMC/ Clients companies. Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction. Achieve operational targets Optimize costs and contribute in driving revenue MIS & Documentation Follow up and ensure updation of Relotracker Collation of weekly reports Follow up for case closures and maintaining the weekly /monthly MIS for the same. Preparation of client related reports Maintain the database of appreciation and escalations Document weekly reviews Inter- Department Coordination Interact with Finance and seek updates on the invoices for closed cases Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement
Posted 1 month ago
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