Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
2 - 5 years
3 - 4 Lacs
Gurugram
Work from Office
Sales Coordinator (CLIENT RELATIONSHIP MANAGER) Jack Martin - India's No.1 Home Audio & Consumer Electronics Brand Job Summary We are looking for a highly organized and proactive B2B CRM & Sales Coordinator to join our team at Jack Martin. This role involves managing B2B customer relationships, coordinating sales orders, and supporting the sales team and channel partners to ensure smooth business operations and drive growth. Experience Required: 3-8 Years Package: 3.5-4.5 LPA Skills: Client Relationship Management, Client Coordination, Sales Support, B2B Sales, Business Development, Sales Coordination, Client Retention Key Responsibilities: 1.) Order Management: Coordinate the end-to-end process of managing B2B orders from receipt to fulfillment. Ensure timely and accurate order processing, invoicing, and shipment tracking. Collaborate with internal teams (warehouse, logistics, finance) to ensure on-time delivery and proper documentation. 2.) Sales Team Support: Provide administrative and operational support to the sales team, including preparing sales reports, maintaining records, and tracking KPIs. Assist in the preparation of sales presentations, proposals, and contracts. Follow up with the sales team on business development opportunities and ensure seamless execution of sales strategies. 3.) Customer Relationship Management (CRM): Maintain and manage B2B customer relationships through regular communication, ensuring high levels of customer satisfaction. Act as a point of contact for key B2B clients and channel partners, addressing inquiries, resolving issues, and ensuring ongoing support. Update and manage CRM systems with accurate data, track customer interactions, and maintain records of all client communications. 4.) Channel Partner Coordination: Liaise with B2B channel partners to facilitate business growth and maintain strong partnerships. Support channel partners with product information, pricing, promotions, and order updates. Help address any concerns or issues raised by partners, ensuring timely resolution and satisfaction. 5.) Sales Reporting & Analysis: Compile and analyze sales data to provide insights on performance, trends, and areas for improvement. Generate and present regular reports on sales activities, customer feedback, and sales performance metrics. 6.)Cross-Functional Collaboration: Work closely with marketing, finance, and operations teams to ensure alignment in B2B activities and promotions. Assist in coordinating product launches, campaigns, and promotional activities with the sales team and channel partners. Qualifications & Skills: Bachelors degree in Business Administration, Sales, Marketing, or a related field. 2-4 years of experience in B2B sales coordination, customer relationship management, or sales support roles. Proficiency in CRM software and MS Office (especially Excel). Strong organizational, communication, and multitasking skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Excellent problem-solving skills and attention to detail. Experience in the consumer electronics or home audio industry is a plus
Posted 1 month ago
4 - 6 years
4 - 5 Lacs
Mumbai
Work from Office
Role and Responsibilities Project Engineer - Safety & Security Execution & Commissioning of Access Controls with hands on experience with products like HID Vertex, Honeywell Controllers, GE Execution & Commissioning of CCTV (IP Based System and Analog System). Execution & Commissioning of Fire Alarm System & Public address system. Authorities Resource allocation End to end project execution (Including Commissioning) Guiding Project supervisors to carry out commissioning work as per customer requirements. Client coordination for any technical query
Posted 1 month ago
1 - 2 years
2 - 3 Lacs
Faridabad, Gurugram
Work from Office
Strong communication & persuasion skills, client handling and demo presentation, cold calling, Basic understanding of sales and follow-up process, Make outbound calls to potential leads and explain our services/products.
Posted 1 month ago
1 - 6 years
2 - 5 Lacs
Mumbai, Goregaon
Work from Office
Role & responsibilities - 1. Make calls to Potential customers to inform them about our products or services. 2. Answer the calls from existing or potential customers and address their inquiries. 3. Follow up on leads and maintain a detailed record of calls and customer information. 4. Engage with customers in a friendly and professional manner to build rapport. 5. Handle customer complaints or concerns and provide appropriate solutions. 6. Meet daily, weekly, and monthly call and sales targets as set by the management. 7. Understand the companys products, services, and promotions thoroughly to inform. 8. Gather feedback from customers to help improve products, services, and customer. 9. Keep record of daily, weekly, and monthly call and sales targets and share with management. 10. Sales report to be prepared every month. 11. Responsible to send daily reminders to the Customers for payment follow-up. If the credit limit exceeds (above the term as decided). Preferred candidate profile 1. Candidate additionally who can speak in Telugu, Tamil, English, Hindi, Marathi can apply 2. We are seeking a motivated and enthusiastic Tele caller to join our team. The Tele caller will be Responsible for contacting potential or existing customers to promote products or services, handle. 3. Inquiries, provide information, and solve customer issues. The ideal candidate should have excellent in communication. 4. communication skills, a pleasant demeanour, and the ability to handle rejections professionally.
Posted 1 month ago
- 3 years
1 - 2 Lacs
Pune
Work from Office
Key Responsibilities: Experience: 2 years to 3years (WFO) Client Engagement: Partner with clients to understand their staffing needs and provide recruitment solutions. Conduct regular meetings with hiring managers to discuss recruitment status and update them on progress. Sourcing and Screening: Develop and implement effective sourcing strategies to attract top talent. Utilize various channels such as job boards, social media, networking events, and referrals to find candidates. Screen resumes and applications to identify qualified candidates. Conduct initial phone screenings to assess candidate suitability. Interviewing and Selection: Coordinate and schedule interviews between candidates and hiring managers. Conduct in-depth interviews to evaluate candidates' skills, experience, and cultural fit. Provide feedback to candidates and guide them through the recruitment process. Candidate Experience: Ensure a positive candidate experience throughout the recruitment process. Maintain regular communication with candidates to keep them informed about their application status. Offer Management: Work with hiring managers to develop competitive job offers. Extend offers to candidates and negotiate terms as needed. Facilitate the onboarding process for new hires. Data Management and Reporting: Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS). Provide regular reports on recruitment metrics and performance. Compliance and Best Practices: Ensure all recruitment activities comply with relevant laws and regulations. Stay up-to-date with industry trends and best practices in recruitment. Role: Co-ordination with Business & Internal team, Stake Holder Management. Ruhi kansal Email- ruhi.kansal@orcapod.work Phone number- 7535091803
Posted 1 month ago
3 - 6 years
7 - 12 Lacs
Hyderabad
Work from Office
Role & responsibilities Evaluate project inquiries for feasibility and conducted thorough assessments to ensure alignment with company capabilities and objectives. Coordinate for scientific discussions and goals pertaining to bioavailability / bioequivalence (BABE) studies with customers. Coordinate with sponsor and cross functional team members for finalization of CDA, MSA, Rate Contracts and other project related contracts and agreements. Plan, schedule and Track project timelines and deliverables. Project management of customer projects for a wide range of generics for BA/BE and Phase I studies. Established excellent working relationships with clients across different geographic. Coordinated communication with customers and representing QPS project management and operation team, ensuring client satisfaction and retention. Gather customer requirements and effectively communicate them to internal teams for seamless collaboration. Assist and participate in client visits, pre-qualification audits and regulatory audits Candidate with experience from CRO Industry will be added advantage Preferred candidate profile can send to hr@qpsbioserve.com at the earliest
Posted 1 month ago
1 - 5 years
2 - 3 Lacs
Kolkata
Work from Office
Company Vision: NowPurchase is transforming the $140B Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction, and every machinery. NowPurchase is a rich, digital marketplace where metal manufacturers (foundries + steel plants) can procure high-quality raw materials (scrap, pig iron, ferroalloys, additives, nodularisers) in a trusted manner. Our technology allows them to optimize their manufacturing process to ensure high productivity and resilience to failure. We currently serve over 250 factories nationwide and are looking to aggressively expand our footprint across India. You can learn more on www.nowpurchase.com. Role Description: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic sales team. The Sales Coordinator will play a vital role in supporting the sales department by managing various administrative tasks, coordinating sales activities, and providing exceptional customer service. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to multitask effectively. This position offers an exciting opportunity to contribute to our company's growth and success. Location- Kolkata Key Responsibilities: Provide comprehensive administrative support to the sales team, encompassing tasks such as preparing sales reports, presentations, proposals, and maintaining sales documents, contracts, and related materials. Conduct payment follow-ups' and ensure payment terms are adhered to as per credit policy. Attend customer queries, any sales queries, and grievances, respond politely, and delight customers by going the extra mile. Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt and timely fulfillment and delivery of orders. Ensure all files, CRM and ERP are maintained meticulously, cost documents and reports, MIS are up to date in Zoho. Assist in preparing and distributing sales documentation, ensuring proper organization and storage. Collaborate with cross-functional teams to support sales initiatives, resolve issues, and enhance communication and collaboration. What Your Day Job Involves: Administrative Support: Provide comprehensive administrative assistance to the sales team, including preparing reports, presentations, and proposals, and maintaining sales documents and contracts. Customer Service Excellence: Delight customers by attending to queries and grievances promptly and politely, ensuring exceptional service and satisfaction. Order Processing and Coordination: Process sales orders accurately and efficiently, coordinating with internal teams to ensure prompt fulfillment and delivery. Documentation Management: Maintain meticulous records in CRM and ERP systems, ensuring all files, reports, and documentation are organized and up to date. Qualification & Experience: Graduate with 1 to 3 years prior experience as a sales coordinator/sales support executive/Voice process customer service /support roles in any industry. Should have very good working knowledge of Microsoft Excel, Word with strong follow up skills & customer service orientation. Ability to work independently and collaboratively within a team. Prior experience in the industry or product knowledge is a plus. Compensation & Benefits: Compensation: Wont be a blocker for the right candidate Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children. Accidental Insurance: Benefits of 5 lakhs of medical insurance for self, covering 24*7 Generous leave structure. Hiring Process: Screening of applicants & initial telephonic call with HR F2F/Video Interview with Hiring Manager Mettl Assessment Final round with Founder & CEO Email communication on final feedback
Posted 1 month ago
7 - 11 years
9 - 13 Lacs
Gurugram
Work from Office
Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Sourcing & Cat Enablement Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Supplier Relationship Management team is responsible for developing a supplier management strategy that incorporates supplier segmentation, supplier integration, supplier development & supplier performance monitoring to meet business objectives. They are responsible for invoice reconciliation, performance dashboards, certificate of insurance, Scorecard/Customer Satisfaction survey & business recovery plan. This team is an SME for supply chain projects & initiatives like supplier sourcing, RFx, optimizations, supplier forums & training, satisfaction surveys. They analyze data regularly to identify gaps in the MSP program supply chain & make proactive recommendations to clients & RSR Program Office to ensure desired business results. They help provide support, management, & supplier training during the supplier vetting process as new suppliers join programs. They help manage & document supplier performance, including program suspension and/or removal if expected results are not achieved. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: Support the supplier relationship program by gathering data and building Powerpoint slides for the Supplier Relationship Managers to aid in discussions with 3rd party suppliersGather supplier performance feedback and identify opportunities to address potential issues and risks Support key activities associated with coordination and development of Supplier Quarterly Business Reviews and SymposiumsMeasure supplier's contribution, service levels, breaches and document / monitor plans to remedy and improve performancePerform supplier audits to actively review and measure supplier compliancePartner with key stakeholders including Global Sourcing to maintain supplier segmentation analysis based on risk and valueResearch and identify suppliers for the business to adapt to new business requirements or to streamline costsProvide support for mutually agreed project and ad hoc requests, in coordination with Client. Qualifications Any Graduation
Posted 1 month ago
3 - 6 years
3 - 5 Lacs
Mumbai
Work from Office
Role: Team Leader - Account Management (CRM) Job Responsibilities Client Servicing Resolving customer queries within TAT and ensuring smooth claim process Providing information to the customers and to respond to their claim related queries Coordinating with the customers/agents for cashless claim settlement Coordinating with internal stakeholders like enrolment, Account management, claims, investigation, support team to settle claims Transactional Activities To coordinate with inward team for claim receiving and claim registration Allocating new generated claims to processing team for action Liasoning with enrolment team to register the policy for cashless and reimbursement Coordination with regional agents, customers for claim related queries, settlement queries- cashless /reimbursement Answering incoming calls of all customers / agents / internal team Keep track of all customer queries with claim numbers and follow-up to verify thatall queries are resolved. Coordinating with cashless / pre auth team to ensure cashless is granted within TAT and to provide timely claim status. Query letter / Settlement letter should be explained properly to customers / agents on queries and deductions. Interested candidates can reach out via email at varsha.kumari@mediassist.in
Posted 1 month ago
7 - 12 years
4 - 6 Lacs
Chennai
Work from Office
We are seeking a highly organized and proactive Deployed Manager to oversee and manage field operations across designated locations. The ideal candidate will be responsible for supervising deployed personnel, coordinating with clients.
Posted 1 month ago
4 - 9 years
4 - 6 Lacs
Bengaluru
Work from Office
Role: Team Leader - Account Management (CRM) Job Responsibilities Client Servicing Resolving customer queries within TAT and ensuring smooth claim process Providing information to the customers and to respond to their claim related queries Coordinating with the customers/agents for cashless claim settlement Coordinating with internal stakeholders like enrolment, Account management, claims, investigation, support team to settle claims Transactional Activities To coordinate with inward team for claim receiving and claim registration Allocating new generated claims to processing team for action Liasoning with enrolment team to register the policy for cashless and reimbursement Coordination with regional agents, customers for claim related queries, settlement queries- cashless /reimbursement Answering incoming calls of all customers / agents / internal team Keep track of all customer queries with claim numbers and follow-up to verify thatall queries are resolved. Coordinating with cashless / pre auth team to ensure cashless is granted within TAT and to provide timely claim status. Query letter / Settlement letter should be explained properly to customers / agents on queries and deductions. Interested candidates can reach out via email at varsha.kumari@mediassist.in
Posted 1 month ago
1 - 3 years
3 - 5 Lacs
Kolkata, Mumbai, Ahmedabad
Work from Office
Maintain and analyze client data, ensuring accuracy, compliance, and actionable insights to improve. Conduct in-depth profitability analysis, sales trends, and market research to support decision-making and business growth.
Posted 1 month ago
3 - 7 years
2 - 6 Lacs
Ahmedabad
Work from Office
Developing monthly visit and target plan Preparing quotations for customers, negotiating contract Identify & execute new business leads, opportunities Providing quotations, processing sales orders on time Maintain positive relationships with customer Required Candidate profile 3+ years of experience in Sales & Marketing or a related role within the Ink/Paint/Coating/PVC/ or Polymer industries. Interested candidates can share their CVs on 6354377703 or marcom.vhr@gmail.com
Posted 1 month ago
3 - 8 years
1 - 4 Lacs
Ahmedabad
Work from Office
Role & responsibilities: Stock Inquiry and blocking Sales Order generation in ERP Proforma Invoice generation and processing for dispatch Non availability tracking Outstanding follow up with customer and Dispatch order clearance Customers complain coordination Inter department Co-ordination Inventory Management MIS Preferred candidate profile: Good communication skill Positive approach Polite with highly accuracy level
Posted 1 month ago
- 5 years
1 - 1 Lacs
Chennai
Hybrid
We are looking for a Professional, who shall be Instrumental to create a client relationship in enrolling us NAPS TPA (National Apprenticeship Programme Scheme) Good contacts over Industries & Statutory Knowledge Willing to travel & Meet Required Candidate profile Willing to travel Good communication and convincing skills contact - 9840682273
Posted 1 month ago
1 - 6 years
2 - 4 Lacs
Meerut, Delhi / NCR
Hybrid
HIS OPERATIONS - EXECUTIVE JOB LOCATION: Delhi NCR/ Meerut JOB TYPE: Full Time ROLES & RESPONSIBILITIES: 1. Handle incoming and outgoing customer calls professionally and efficiently. 2. Resolve client queries related to NuvertOS HMS software and services. 3. Provide guidance and troubleshooting support to customers. 4. Maintain accurate records of customer interactions and issues. 5. Collaborate with internal teams to ensure quick resolution of customer concerns. 6. Follow up with customers to ensure satisfaction and issue resolution. 7. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: 1. Education: Any degree or equivalent qualification. 2. Experience: Prior experience in customer support is a plus but not mandatory. 3. Skills: 1. Excellent verbal and written communication skills. 2. Strong problem-solving and active listening abilities. 3. Ability to handle customer concerns with patience and professionalism. 4. Basic computer skills and familiarity with CRM software is a plus. 4. Availability: Full-time role with flexible working hours. SALARY & PERKS: Rs. 2.5 - 4 LPA CONTACT INFORMATION: +91 9220606376, Email: info@nuvertos.com
Posted 1 month ago
1 - 6 years
2 - 4 Lacs
Kanpur, Agra, Moradabad
Hybrid
HIS OPERATIONS - EXECUTIVE JOB LOCATION: Agra/ Kanpur/ Moradabad JOB TYPE: Full Time ROLES & RESPONSIBILITIES: 1. Handle incoming and outgoing customer calls professionally and efficiently. 2. Resolve client queries related to NuvertOS HMS software and services. 3. Provide guidance and troubleshooting support to customers. 4. Maintain accurate records of customer interactions and issues. 5. Collaborate with internal teams to ensure quick resolution of customer concerns. 6. Follow up with customers to ensure satisfaction and issue resolution. 7. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: 1. Education: Any degree or equivalent qualification. 2. Experience: Prior experience in customer support is a plus but not mandatory. 3. Skills: 1. Excellent verbal and written communication skills. 2. Strong problem-solving and active listening abilities. 3. Ability to handle customer concerns with patience and professionalism. 4. Basic computer skills and familiarity with CRM software is a plus. 4. Availability: Full-time role with flexible working hours. SALARY & PERKS: Rs. 2.5 - 4 LPA CONTACT INFORMATION: +91 9220606376, Email: info@nuvertos.com
Posted 1 month ago
2 - 7 years
3 - 8 Lacs
Ghaziabad, New Delhi, Delhi / NCR
Work from Office
• Solving all the IT doubts of clients • Ability to make summary reports • Fluent in word, excel and PowerPoint • Ready to travel inside India based on project requirements • Ready to sit at client location based on project requirements Required Candidate profile Min exp -2+ years Fluent in English and Hindi Pref immediate joiner Only whats app - 9011612355
Posted 1 month ago
1 - 6 years
2 - 4 Lacs
Varanasi, Gorakhpur, Lucknow
Hybrid
HIS OPERATIONS - EXECUTIVE JOB LOCATION: Gorakhpur/ Lucknow/ Varanasi JOB TYPE: Full Time ROLES & RESPONSIBILITIES: 1. Handle incoming and outgoing customer calls professionally and efficiently. 2. Resolve client queries related to NuvertOS HMS software and services. 3. Provide guidance and troubleshooting support to customers. 4. Maintain accurate records of customer interactions and issues. 5. Collaborate with internal teams to ensure quick resolution of customer concerns. 6. Follow up with customers to ensure satisfaction and issue resolution. 7. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: 1. Education: Any degree or equivalent qualification. 2. Experience: Prior experience in customer support is a plus but not mandatory. 3. Skills: 1. Excellent verbal and written communication skills. 2. Strong problem-solving and active listening abilities. 3. Ability to handle customer concerns with patience and professionalism. 4. Basic computer skills and familiarity with CRM software is a plus. 4. Availability: Full-time role with flexible working hours. SALARY & PERKS: Rs. 2.5 - 4 LPA CONTACT INFORMATION: +91 9220606376, Email: info@nuvertos.com
Posted 1 month ago
1 - 2 years
3 - 4 Lacs
Mumbai
Work from Office
About the Role: We are looking for a sharp, organized, and dependable Client Servicing Associate to support the Client Servicing Lead with execution, documentation, coordination, and follow-ups. This is a role for someone who enjoys working behind the scenes to keep things running smoothly, has a strong sense of ownership, and is proactive about getting things done. Key Responsibilities: Client Coordination & Support Schedule and confirm client meetings, calls, and internal syncs Maintain and update client trackers and project dashboards Share project updates, reminders, and documentation with clients as directed Follow up on client inputs, feedback, and approvals Assist with onboarding documentation for new clients Documentation & Administrative Tasks Prepare and update trackers for leads, proposals, and ongoing projects Maintain folders with updated client documents, contracts, proposals, and invoices Track payment status, and follow up on overdue payments Assist in scheduling interviews, first-level screening of CVs \u200b Assist in basic drafting of emails, notes, or proposals (templates or inputs provided) Internal Coordination Coordinate internally with writers, editors, designers, or tech team for timelines and deliverables Maintain task lists and status updates for each client account Share daily/weekly updates with the Client Servicing Lead on pending and completed tasks Requirements 1-2 years of experience in a support, operations, or executive assistant role (agency or content background is a bonus) Strong organizational and follow-up skills Comfortable with Excel/Sheets, Google Drive, email etiquette Good written communication skills Reliable, detail-oriented, and proactive Ability to multitask and manage timelines Should have a good quality laptop (i5 or above) and uninterrupted high-speed (broadband) internet.
Posted 1 month ago
2 - 4 years
5 - 6 Lacs
Gurugram
Work from Office
As a Junior Account Manager, you'll play a pivotal role in building and nurturing client relationships, ensuring their marketing objectives are achieved throughout the content creation. Note- Immediate joiners only Required Candidate profile You'll be the dedicated day-to-day client partner, working collaboratively to understand their needs 2+ years of experience in a B2B agency, advertising, or similar environment Contact- 9319037707
Posted 1 month ago
- 5 years
1 - 2 Lacs
Nashik
Work from Office
FEMALE office assistant for reputed firm at Mahatma Nagar NASHIK Only Nashik local FEMALE candidates will be considered Job in HR / Back Office / Front Office Any graduation Excellent written and spoken English Fresher Females can apply.
Posted 1 month ago
1 - 6 years
0 - 1 Lacs
Jalandhar, Ludhiana, Dubai
Work from Office
Posted 1 month ago
- 1 years
1 - 2 Lacs
Noida
Work from Office
Responsibilities: • Manage and resolve recruiters queries through inbound calls. • Deliver clear and accurate information regarding our services • Log interactions and maintain detailed records • Ensure prompt issue resolution and contribute to client satisfaction goals. Working days- 6 days (5 days from office 1 Wfh)
Posted 1 month ago
2 - 5 years
3 - 5 Lacs
Pune
Remote
Position Title: Vendor Coordinator Location: Maharashtra, India Job Profile: FLSA Status: ( Americas Only ) Department: Service Delivery About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. Role Summary: The Vendor Coordinator role sits within the Service Delivery team. This team is composed of skilled individuals responsible for a range of disciplines, which include task allocation and coordination of work activities, service delivery and follow-up of delivery progress. Efficient and timely coordination of Vendor delivery is vital to ensure GTTs customers receive the highest quality of service delivery. Job Scope/Supervision: The Vendor coordinator will place orders with our vendor for circuits then track each order through completion, keeping all stakeholders updated on the progress. Key interface points are the vendors, the Project Managers, Service Delivery Coordinators, Engineers and Management teams. The Vendor Coordinator reports to the Manager of Vendor Coordinators. Duties and Responsibilities: Responsible for all deliveries assigned to him/her. Manage third party resources ensuing that the customer’s orders are delivered on time and to the specified quantity and technical requirements. Communicate regularly with internal stakeholders to ensure accurate understanding of delivery process is available and being communicated to customers during the entire delivery life cycle. Direct planning of vendor installations with customer site contacts. Ensure vendor handover documentation is provided and accurate. Proactively develop and improve validation checks per service and in the delivery process supporting system automation and process improvement. Provide support and advise to other members of the delivery team as needed. Proactively escalate to manager when needed. Required Experience/Qualifications: Bachelor’s degree certificate recognized by the government or posses equivalent qualification recognized by UGC/AICTE/ NAAC/ DTE. This should be a full-time degree course recognized by the Central/State Government of India. Education gap should be a maximum of 2 years, if any, between 10th and graduation. Candidates must not have any pending attendance requirement with the college. Minimum of 2 years experience in telecommunications with a knowledge of the European and/or US markets. Preferred 2+ years experience as a Vendor Coordinator, Service Delivery Coordinator or similar role. Excellent written and verbal communication skills in English. Additional European languages are a plus. Ability to present ideas and facts in a convincing way gaining commitment and support. Proactive nature. Anticipates and analyse problems then determine appropriate solution or alternative. Ability to gather, screen and interpret a wide variety of detailed information yet remain focused on the “big picture”. Ability to remain flexible and perform effectively in changing environments. Personal focus on continuous improvements. Proficient in MS suite including Outlook, Word, Excel, PowerPoint and Visio Desirable Experience/Qualifications: Bachelor’s degree or higher degree, preferably in telecommunications field. Telecommunications experience in Service Delivery or NOC. Knowledge of telecommunications networks including IP/Packet Transmission. Hours/Travel/Shift: Night Shift. Full time employees will work a 40 hour week (8 hours per day excluding 1 hour for meal). Shift will be Monday – Friday during US or European business hours. Any candidate that has participated in any GTT Interview process in the last 9 months is not eligible. Core Competencies Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement (Americas Only): GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.
Posted 1 month ago
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Client coordination is a crucial role in various industries in India, where professionals are responsible for managing relationships with clients, understanding their needs, and ensuring smooth communication between clients and internal teams. As the Indian economy grows, the demand for client coordination professionals is also on the rise.
The average salary range for client coordination professionals in India varies based on experience and location. Entry-level positions typically start around INR 3-4 lakhs per annum, while experienced professionals can earn up to INR 10-15 lakhs per annum.
In the field of client coordination, a typical career path may include roles such as Client Coordinator, Senior Client Coordinator, Client Relationship Manager, and Client Services Director.
In addition to client coordination skills, professionals in this field may benefit from having skills such as strong communication, problem-solving abilities, customer service orientation, project management, and knowledge of the industry they work in.
As you explore opportunities in client coordination roles in India, remember to showcase your communication skills, problem-solving abilities, and industry knowledge during the interview process. With preparation and confidence, you can excel in this dynamic field and build a successful career in client coordination. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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