281 Client Communication Jobs - Page 6

No of Positions -5 Shift : Evening /Night Candidate must have atleast 1 +yrs of exp in PPC travel process Interested candidates Call Ruchika @9650997623 Required Candidate profile Excellent comms skills

We are seeking a proactive and customer-focused Client Support & Onboarding Specialist to join our team at Buopso. This role is ideal for someone who is passionate about customer onboarding in a SaaS environment. You will play a crucial role in supporting the sales team, managing customer relationships, and ensuring a smooth onboarding process for new clients. This includes guiding customers on setting up their workflows in Buopso CRM, resolving initial queries, and ensuring seamless adoption of our platform. Key Responsibilities: 1. Customer Onboarding & Workflow Setup Guide new customers in setting up their workflows on Buopso tools to match their business needs. Conduct product walkthroughs and onboarding sessions to ensure a smooth adoption process. Work closely with the implementation team to provide customized solutions for clients. 2. Client Communication & Relationship Management Act as a point of contact for pre-sales and post-sales customer inquiries. Address customer concerns related to technical difficulties. 3. CRM & Data Management Maintain and update customer records in the CRM system. Qualifications: Bachelor's degree in Computer Science or related field. 0-1 years of experience in a sales support or administrative role. Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Excellent communication skills (written and verbal). Strong attention to detail and ability to work in a fast-paced environment. Ability to multitask and prioritize tasks effectively. Team player with a customer-first attitude.

HR Operations: Oversee daily HR operations, manage HR system. Client Communications: Serve as the primary HR point of contact for clients Employee Relations: Foster a positive workplace culture and address employee concerns. Required Candidate profile Performance Management HR Analytics Training and Development Compliance Payroll Management

Job Title: Business Analyst Capital Markets / Fund Accounting Location: Bangalore (Hybrid Model) Shift Timing: UK Shift Hours Experience: 10 12 Years Notice Period: Immediate to 15 Days Only Industry: BFSI / Investment Banking / Capital Markets Education: MBA (Finance) Premier Institutes Only Job Description We are looking for a Business Analyst with a strong foundation in software development and deep domain expertise in Capital Markets , Fund Accounting , and Investment Banking . The ideal candidate will be a former developer who has transitioned into a Business Analyst role and brings a unique combination of technical and functional expertise. Key Responsibilities Act as a bridge between business and technology teams Translate business requirements into functional specifications Analyze data using SQL and prepare insights for financial reporting Collaborate with global stakeholders in Agile delivery environments Ensure high-quality documentation and deliverables Manage multiple priorities with a strong focus on accuracy and detail Must-Have Skills Career Path: Started as a software developer (Java, .NET, SQL, PL/SQL) and transitioned to Business Analyst Domain Expertise: Capital Markets (Mandatory) Fund Accounting & Reporting (Mandatory) OTC Derivatives / Investment Banking (Preferred) Private Equity / Private Credit (Nice to have) Technical Skills: SQL for data analysis Agile ALM tools: JIRA, Rally, Azure Boards Experience working in Agile, distributed teams Soft Skills: Excellent communication (verbal & written) Strong stakeholder management and client interaction Detail-oriented with a focus on financial reporting accuracy Other Details Job Type: Full-Time / Permanent Work Model: Hybrid (Bangalore-based) Shift: UK Hours Notice Period: Immediate to 15 days only Apply Now if you meet the above criteria and are ready to make an immediate impact!

Dear Candidates, We are looking for energetic and enthusiastic Customer Support Executive for our firm, Interested candidates, Kindly reach us out!! JOB SUMMARY : As a Client Service Executive , you will handle end-to-end client interactions: from onboarding, guiding clients through the process, managing documentation, updating them on progress and completion, and conducting payment follow-up all to ensure consistent satisfaction and retention. Key Responsibilities : Client Communication Interact with clients in person, via phone, email providing timely updates and clarifications. Explain process requirements and guide clients to gather necessary documentation. Process Coordination Assign clients to appropriate internal teams/processes. Track turnaround time, keep clients informed of the progress and completion status. Documentation Management Follow up for required client documents, ensuring completeness and compliance. Maintain accurate client records and logs in CRM or internal systems. Post-Completion Updates Notify clients when services are completed and provide further instructions (e.g. delivery, certification). Payment Followup Initiate payment reminders for completed services, address queries, and coordinate with accounts. Issue Resolution Identify and resolve client issues promptly or escalate them to appropriate internal teams. Maintain professionalism and empathy in all client interactions. BENEFITS: Cell phone reimbursement Internet reimbursement Health insurance Life insurance Provident Fund Paid time off (leave encashment, paid sick time)

Job Summary Qualifications: Any Graduates/ Undergrads with good communication (Hindi, English, Marathi). Experience: Minimum 6 month Profile Summary: 1) As a counsellor, you will be responsible to communicate with the client/Students giving the overview of courses they are interested in (Nationally/Internationally). 2) You will have to follow up with the clients based upon their requirements on regular basis. 3) Cross verify the information and stay updated with the latest updates supplied by the educational institutions for specific courses. 4) Ability to handle complex calls with a calm and dynamic approach. 5) Manage office in absence of senior colleagues. 6) May have to work over the holidays/weekends based on the workload.

Position: Business Analyst cum Business Development Executive Training/Probation Duration: 3 months Stipend: 15,000/month + Performance-Based Variable (up to 10,000/month*) CTC After Internship: 3 to 3.6 LPA, based on performance Interview Mode: Face-to-Face Only Eligibility : B.Tech 2025 , B.Tech + MBA 2025, or Tech + MBA 2025 or MCA 2025 batches only. Candidates must have a technical background. Trained on Testing & Business Analyst candidates can apply. Job Summary : This is a unique opportunity designed for fresh graduates from a tech background who aspire to work at the intersection of business and technology. You'll start with an internship that mirrors the structure and responsibilities of a full-time position. Outstanding performers may be offered a full-time role at the end of the internship period. Key Responsibilities : Identify and approach potential clients to drive business growth. Understand client needs and translate them into technical requirements. Serve as a liaison between clients and internal development teams. Perform lead generation via online research and social platforms. Support proposal writing, presentations, and client communications. Conduct basic market research to identify business opportunities. Assist in managing the sales cycle from prospecting to deal closure. Promote the companys services digitally and through direct interaction. Required Skills : Strong communication & interpersonal abilities Client handling and lead generation Understanding of software development concepts (basic level) Digital outreach & social media marketing Analytical mindset and problem-solving skills Confidence in delivering presentations and demos Perks and Benefits Employees Health Insurance PF & ESIC Late-night meal facility In-house & outdoor party Cab facility available in late-night working Various compensations & bonuses No dress code Festival Celebration Employees B'day celebration. Cafeteria facility

Responsibilities: * Generate leads through online bidding and proposal writing * Communicate with clients via phone and email * Meet sales targets consistently * Manage client relationships * Collaborate on project proposals

Coordinate internal resources & third parties/vendors for the flawless execution of projects. Ensure that projects are delivered on-time, within scope & budget. Develop a detailed project plan to track progress. Required Candidate profile Measure project performance using appropriate systems, tools & techniques. Report & escalate to management as needed . Create and maintain comprehensive project documentation.

1. Project Management Utilize Zoho Project Management Tool for efficient project planning and execution. Define project scope, roles, responsibilities, and deliverables. Develop and maintain detailed project plans and Gantt charts . Manage project resources effectively, including budget and manpower. Monitor progress against milestones, identify risks, and implement corrective actions. 2. Technical Design & Implementation Design AV systems based on client specifications and industry best practices . Create technical documentation , including schematics, rack layouts, and equipment lists. Ensure all AV equipment is specified correctly and aligns with project needs. Coordinate with IT teams to ensure seamless network and infrastructure integration . Install and configure a range of AV equipment: projectors, sound systems, video conferencing tools, etc. 3. Installation & Commissioning Supervise on-site installation of AV systems to ensure quality and compliance. Conduct testing and commissioning to validate system performance. Troubleshoot and resolve technical issues during and post-installation. Provide client training for system operation, safety, and maintenance. 4. Client Communication & Collaboration Engage with clients to understand their expectations and technical requirements. Provide regular project status updates and progress reports. Address client feedback and offer ongoing technical support. Take ownership of weekly project reports , coordinate team updates, and facilitate alignment meetings. 5. Team Training & Development Provide training and onboarding to new project engineering team members. Mentor junior engineers, helping them build technical and project management skills. 6. Travel & On-Site Operations Willingness to travel across India to supervise project execution, conduct client meetings, and ensure smooth operations at project sites. Requirements: Bachelors degree in Engineering or related field (preferred: Electronics, AV, or IT). Proven experience in AV system design and project execution. Proficiency with project management tools (especially Zoho), MS Project, or equivalent. Strong understanding of AV hardware, networking, and system integration. Excellent communication, leadership, and problem-solving skills. Willingness to travel as required.

Implement Oracle ERP across finance cycles (R2R, O2C, S2P), design solutions for compliance and automation, support full implementation lifecycle, assist on regulatory updates. Strong communication skills, open to travel in India & abroad.

Job Description: Require a proactive and responsible On-Site Project Supervisor to manage exhibition booth installations and related on-ground activities. The ideal candidate will have strong client handling skills and experience in supervising on-site teams to ensure timely and quality project execution. Key Responsibilities: Supervise on-site execution of exhibition stalls/events and ensure adherence to design and quality standards. Coordinate with internal teams (design, production, logistics) and external vendors to manage daily tasks. Handle client communication and updates during setup, execution, and dismantling phases. Resolve on-site challenges and ensure timely delivery of project milestones. Maintain daily progress reports and share updates with the office/project head. Ensure safety, discipline, and efficient resource use on-site. Requirements: 34 years of experience in supervising on-site project setups (preferably in exhibitions/events/interiors). Strong client interaction and people management skills. Graduate in any discipline. Willingness to work flexible hours based on project demands. Knowledge of basic reporting and use of mobile apps for updates is a plus.

Job purpose: A Senior Business Analyst who can visualize effective software solutions based on customer & market needs. Engage in functional and technical understanding to advice the clients with right piece of Technology. Contribute towards the business enablement. Who You are: Lead conversations with clients to understand their business needs and goals. Gather, analyse, and document business and technical requirements. Collaborate with developers and stakeholders to turn ideas into reality. Manage UAT (User Acceptance Testing) and translate insights into action. Support live projects with smart troubleshooting and quality assurance. Keep everything on track using tools like Jira, Confluence, and Smartsheet. Translate business needs into clear technical specifications, workflows, and user stories. Evaluate existing systems and propose improvements or scalable solutions. Coordinate with external and internal stakeholders to align expectations, timelines, and deliverables. Act as a Product Owner or Functional Lead in agile environments, driving sprints and prioritizing backlogs. Conduct impact analysis, feasibility studies, and risk assessments for new initiatives or changes. Ensure regulatory and compliance alignment as per FinTech standards and industry best complex systems. Provide leadership in stakeholder meetings, client demos, and requirement walkthroughs. What will excite us: 5+ years of experience as a Business Analyst, preferably in the FinTech domain. Proven track record of working with technical teams in designing and integrating APIs and complex systems. Technically savvy comfortable with mobile/web platforms and backend systems. Excellent verbal and written communication skills, with the ability to simplify complex topics for diverse audiences. Strong knowledge of solutioning, system integration, data flows, and technical documentation. Experience working in Agile/Scrum environments, using tools like Jira, Confluence, etc. Leadership capabilities with the ability to drive meetings, influence stakeholders, and manage ambiguity. Familiarity with Regulatory, digital payments, core banking systems, or similar domains is a strong plus. Bonus points if youre creative, resilient under pressure, and genuinely passionate about innovation in the fintech space. Preferred Qualification: Bachelor's/Masters degree in Computer Science, Information Systems, Engineering, or related field. Certifications such as CSPO, or Agile BA are advantageous. Experience with tools like Postman, Swagger, or API Gateways is a plus. Location: Ahmedabad (WFO)

Experience : 5-7 yrs -Hands-on experience managing Web & hashtag#Mobile app projects -Candidate must be from coding background

Senior Project Manager with: 712 years of experience Salesforce project delivery experience Hands-on experience with Agile/Scrum methodologies Excellent client communication & stakeholder management Proven ownership of end-to-end project delivery

SEO Head with 5+ yrs experience managing 100+ projects. Technical SEO expert skilled in team handling, client coordination, SEO audits, Core Web Vitals, WordPress, PHP, HTML, on-page/content strategy, and performance reporting.

What Your Responsibilities Will Be Team Management : Manage daily operations, ensuring that team members are focused, productive, and meeting important performance targets. Service level agreements and Quality Control : Ensure that Service Level Agreements (SLAs) are consistently met and that classification work is accurate Task Delegation : Assign classifiers to different Lines of Business (LOB), ensuring proper workload distribution and aligning resources to meet project needs. Performance Monitoring : Conduct regular one-on-one meetings with team members to assess performance, provide feedback, and set future goals. Cross-Audits : Perform cross-audits on team members classifications to ensure accuracy and compliance with regulatory standards. Mentorship : Provide leadership and mentorship to junior team members, helping them develop their classification skills and improve productivity. Process Improvement : Identify opportunities for process improvements within the team and work with senior leadership to implement changes. Client Relations : Work with clients to ensure that classification processes meet their expectations, address any concerns, and align with business needs. Collaboration : Collaborate with internal teams (e.g., Logistics, Compliance, Sales) to ensure proper classification, delivery of projects, and agreement on our goals. What Youll Need to be Successful You should have minimum 6 year of experience in HS classification. People from E-Commerce and Customs background would be given preference. You should be graduate out of recognized university (Minimum Education requirement), MBA/BBA will be preferred You should be comfortable with Computer, MS-Office and Internet Surfing from research perspective. You should have Sound Understanding Online Shopping Portals.

What Your Responsibilities Will Be Responsible for the planning, direction, coordination, execution, control and completion of assigned projects. Understand customer requirements and follow documented best practices for sales and use tax automation. Articulate and manage the scope of work for projects related to software and data services. Collaborate with internal and external teams to facilitate successful and accurate implementations. Monitor client projects and keep projects moving forward with the support of the project team. Support the Sales and Account Management teams in identifying additional products or services that could support the customer. Provide feedback on current processes and update internal documentation with guidance. Keep projects and internal systems up to date throughout project lifecycle. What Youll Need to be Successful 3+ years of software delivery within the B2B sector. Experience working with clients at all organizational levels with a high degree of professionalism and business acumen. Bachelors degree (BCA, MCA, B.Tech ) from an accredited college or university, or equivalent career experience. Experience with sales and use tax or compliance scenarios Experience with ERP and e-commerce solutions with a focus on sales order/invoicing processes

Job Title: Accountant / Office Administrator (Night Shift Remote) Experience: 0 – 2 Years Salary: 15,000 – 20,000 per month Location: Remote (Work from Home) Education: B.Com MBA (Finance / HR) CA Inter (Preferred) Industry Type: Accounting / Finance / Consulting Functional Area: Accounts, Finance, Tax, Company Secretary, Audit Employment Type: Part Time, Permanent Role Category: Accounts Key Skills: Accounting, Reconciliation, Invoicing, Client Communication, Contracts, Administration, Timesheet Management, MS Excel, English Communication, P&L Statements Job Description: We are hiring a Remote Accountant / Office Administrator to join our growing team to support our office in US and Canada. This is a night shift (9:00 PM – 2:00 AM IST), part-time opportunity ideal for freshers or early-career professionals in finance or HR. Responsibilities: Perform day-to-day accounting tasks including P&L and reconciliation Generate and send invoices to clients Create and maintain client and employee contracts Coordinate with clients and employees for timesheet collection and formalities Support administrative functions and record keeping Communicate professionally via phone and email Candidate Requirements: Fresher to 2 years of experience Excellent written and verbal communication skills in English Strong organizational and multitasking skills Must have a good internet connection, phone, and computer Comfortable working during night shift (9 PM – 2 AM IST) Perks and Benefits: Remote Work Flexible, part-time hours Learning and development in accounting and HR operations Bonus and Incentives

identifying and generating new business opportunities, understanding customers' needs and recommend appropriate solutions, negotiating with clients to help them move down the sales funnel, record client feedback, and maintain a customer database.

What Youll Do Drive Impact : Prepare and file accurate Sales & Use tax returns, ensuring compliance with US state regulations and meeting tight deadlines. Innovate & Optimize : Leverage cutting-edge technology to streamline tax preparation and filing processes, making a tangible difference in efficiency. Collaborate & Lead : Work closely with stakeholders, guide team members, and foster a collaborative WE culture that thrives on teamwork. Solve Problems : Troubleshoot issues, validate transactional data, and manage client expectations with confidence and professionalism. Grow Your Expertise : Conduct team knowledge-sharing sessions, manage client and filing calendars, and contribute to process improvements. Make It Happen : Handle month-end reports, reconciliations, and ad-hoc projects while embracing automation to enhance workflows. Be Flexible : Adapt to evolving business needs with flexible work hours and a can-do attitude. What You Bring to the Table To succeed and thrive in this role, you'll need: Tax Expertise : Strong knowledge of US taxation, with hands-on experience in preparing and filing tax returns. Customer Focus : Proven ability to interact with clients and handle sensitive data, especially for the US region. Tech Savvy : Advanced skills in Microsoft Office (Excel, Access, Pivot Tables, VLOOKUP, HLOOKUP). Education : Postgraduate degree MBA (Finance) or M.Com. Team Spirit : A collaborative mindset with a passion for process improvement and innovation.

Primary Responsibilities Engage with prospective and existing clients via phone calls and emails to support business development. Maintain and update client databases and CRM systems accurately. Coordinate with internal teams to follow up on client requests, project timelines, and deliverables. Support the BD team in preparing reports, tracking leads, and analyzing data using Excel. Schedule and organize meetings, prepare meeting minutes, and ensure follow-ups are completed. Assist in preparing presentations and documentation for client proposals. Competency / Skills Strong verbal and written communication skills. Comfortable making outbound calls and engaging with clients. Experience in client handling and maintaining strong customer relationships Must be proficient in speaking English, Kannada and any other South Indian language. Ability to identify client/delivery team needs and ensure timely follow-up to fulfil the requirements of both. Proficient in Microsoft Excel with working knowledge of VLOOKUP and Pivot Tables. Basic data analysis and reporting skills using Excel

You are responsible for Interacting with business / client stakeholders and assessing requirements for the new reconciliation and responsible for matching rule prototype, configuration and implementation Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Designs and implements test strategies for testing the integrated Power Automate workflows - Investigates, analyses the automated processes and ensures the requirements are met Excellent understanding of RPA products and technologies, and upcoming trends in RPA technology landscape. Test the workflows built Strong knowledge of Assets, Queues and related activities Should be able to assess business processes rigorously in order to determine whether the business processes are ideal for automation or not. Excellent understanding of RPA products and technologies, and upcoming trends in RPA technology landscape. Test the workflows built Strong knowledge of Assets, Queues and related activities Good Communication skill, should be able to run playback, demo, UAT sessions independently with Client teams Preferred technical and professional experience Determines, designs and implements the number of processes and the number of modules within each process using Power Automate, to map to the overall solution to address the client process automation requirement Integrates the modules developed by the junior developer in the overall solution Designs and implements the key configurable items in the Power Automate workflows to be utilised in the entire solution Designs and implements test strategies for testing the integrated Power Automate workflows - Investigates, analyses the automated processes and ensures the requirements are met

We are seeking an experienced and dynamic Recruiting Manager to lead and optimize our talent acquisition process. The ideal candidate will have strong experience in managing end-to-end recruitment activities, setting team priorities, mentoring recruiters, and aligning hiring strategies with business goals. Excellent interpersonal skills, sound technical knowledge, and a passion for team development are essential. Key Responsibilities: Requirement Management: Collaborate with hiring managers and leadership to gather and refine job requirements, ensuring clarity and alignment with team and organizational goals. Team Prioritization & Oversight: Set clear priorities for the recruiting team based on business needs and pipeline urgency. Allocate resources effectively and resolve conflicts to meet tight deadlines. JD Analysis & Skill Identification: Analyze job descriptions to extract key technical and soft skill requirements. Proactively update recruiters to ensure alignment in sourcing and screening strategies. Recruitment Tracking & Reporting: Provide timely and accurate status updates on open roles, pipelines, and team performance to senior management. Mentoring & Team Development: Track performance metrics, coach and mentor recruiters on sourcing strategies, client engagement, and best practices in candidate management. Client Communication & Follow-ups: Maintain strong relationships with internal/external clients by providing consistent updates, ensuring timely submissions, and following up on feedback and interviews. Process Optimization: Recommend and implement process improvements and recruiting tools to streamline hiring and enhance candidate experience. Qualifications: Bachelor's degree in Computer Science, IT, or a related field or equivalent industry experience. 5+ years of experience in recruiting with atleast 2 years in a lead or managerial role. Proven track record in managing high-performing recruiting teams. Strong understanding of technical roles and ability to engage with technical hiring managers. Excellent communication, interpersonal, and stakeholder management skills. Proficiency in ATS, CRM, and other recruitment technologies. Preferred Skills: Experience working in fast-paced IT services or consulting environments. Familiarity with both agency and in-house recruitment models. Data-driven decision-making and experience using recruitment analytics dashboards.

Job Summary: We are seeking a proactive and detail-oriented Lead Support Executive. The ideal candidate will be responsible for generating leads, reaching out to potential clients through various channels, maintaining accurate records, and supporting client engagement efforts. This role plays a key part in building and maintaining our sales pipeline. Key Responsibilities: Send professional email communications to potential and existing clients. Reach out to prospects via LinkedIn messages and maintain follow-ups. Identify relevant companies and fill out their website inquiry/contact forms. Maintain and update lead and client information in Excel sheets. Generate and qualify new business leads through online research and outreach. Schedule and coordinate meetings between clients and the internal team. Assist in tracking responses, follow-ups, and meeting outcomes. Support the business development team with any additional administrative tasks. Requirements: Bachelors degree Strong written and verbal communication skills in English. Proficient in using Microsoft Excel, Google Sheets, and basic online tools. Ability to manage multiple tasks with attention to detail. Comfortable working independently as well as part of a team. Basic knowledge of LinkedIn and email communication etiquette. Preferred Skills: Experience in client outreach or lead generation roles is a plus. Good time management and organizational skills.