280 Client Communication Jobs - Page 4

Position: Sales Coordinator (Female Only) Location: Gurgaon Salary: Up to 5.5 LPA Notice Period: Max 15 Days Gender: Female Candidates Only Education: Graduation Must Experience: 2+ Years Interview Mode: Face-to-Face Only Key Highlights: Client Coordination Handle calls, emails, and client communication Advanced Excel – Work with Pivot Tables, VLOOKUP, MIS, Reports Sales Support – Quotation prep, order tracking, and CRM updates Target Tracking – Assist sales team with follow-ups and reporting Cross-Team Communication – Liaise with accounts, logistics, and operations Organized & Detail-Oriented – Own backend processes end-to-end Excellent Communication Skills – Fluent, confident, and professional Why Join Us? Fast-paced and professional work environment Growth-oriented role supporting a high-performing sales team Great opportunity for career progression in sales operations

Role Overview We are seeking a highly experienced Project Manager (PMP Certified) to lead the implementation of our solutions for large, global life sciences clients. The ideal candidate will have a strong background in managing digital transformation projects within structured yet complex enterprise environments, working with mature and demanding customer teams. As the Project Manager, you will be responsible for ensuring successful delivery of projects - from kickoff through go-live - managing all aspects of scope, schedule, risk, communication, and stakeholder alignment. A strong appreciation for enterprise technologies - including SAP , cloud-native platforms , and the evolving role of AI in business processes - is essential to effectively lead and align cross-functional teams and client stakeholders. Key Responsibilities Lead end-to-end implementation projects with large pharmaceutical and biotech companies across global geographies. Define project scope, objectives, and deliverables in alignment with client expectations and internal capabilities Develop and maintain detailed project plans, track progress, and proactively manage risks and dependencies Serve as the primary point of contact for client stakeholders throughout the project lifecycle Collaborate with product, QA, engineering, and operations teams to ensure timely and high-quality delivery Facilitate communication across global time zones and manage expectations in high-stakes environments Conduct project retrospectives and contribute to process improvement initiatives Required Qualifications PMP Certification is mandatory Minimum of 10 years of experience in project management, with at least 5 years managing digital transformation initiatives Proven track record of delivering enterprise software/SaaS projects in structured but complex environments Experience working with life sciences or highly regulated industries is preferred Understanding and appreciation of technologies such as SAP , cloud-based platforms , and AI-driven tools Exceptional communication, negotiation, and stakeholder management skills Self-driven and comfortable in a fast-paced, fully remote work environment Willingness to work flexible hours to accommodate US East Coast and European time zones Why Join Collabrix? Be part of a company that is redefining collaboration in the life sciences space Work alongside a world-class founding team and a global, high-performing remote workforce Enjoy autonomy, flexibility, and the opportunity to create impact at scale Competitive compensation, performance bonuses, and growth opportunities To Apply: Please send your resume and a short cover note to people@collabrix.co with the subject line "Project Manager Application" .

Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.

About the Role: We are looking for a hands-on, customer-obsessed relationship lead to anchor our client servicing function as we scale nationally. Youll be the face of our company to our most important dealers, distributors, and partners — and the internal escalation head for any customer-facing issues. You’ll lead our team of Customer Relationship Managers (CRMs), own key accounts, and help structure this function into a scalable, efficient, and revenue-positive engine. At present, most customer engagement happens through dedicated WhatsApp groups, but over the next 3–6 months, we will be rolling out customer-facing digital portals to streamline processes, access, and support. You will help shape and guide this transformation. What You Will Do: Key Relationship Ownership Be the primary point of contact for high-value customers and key accounts Personally handle high-stakes conversations, escalations, or service issues Build long-term relationships that are rooted in trust, responsiveness, and real support CRM Team Leadership Lead a team of Customer Relationship Managers, mentoring them on tone, service, follow-up, and coordination Set internal SLAs and ensure the team adheres to clear, proactive communication norms Monitor daily activities and intervene when needed on escalations or important accounts Cross-Team Coordination Liaise with dispatch, sales, 3D/media, operations, and inventory to fulfill customer needs Ensure all collaterals, display kits, sample kits, training materials, and visuals are provided on time Be the internal voice of the customer — help identify gaps, inefficiencies, or product issues Revenue & Retention Focus Help drive repeat business by nurturing strong client relationships Support the sales team in payment follow-ups, by leveraging goodwill and service quality Track and improve customer satisfaction and engagement across key regions Process Improvement & Digital Evolution Assist in structuring CRM workflows for scale (especially across 100s of WhatsApp groups) Contribute to the design of our customer portal rollout: what they need, how they use it Maintain records of service history, issues, resolutions, and feedback — even in semi manual stages Lead the adoption of CRM tools and dashboards when the time comes Who You Should Be 8–15 years of experience in client servicing, account management, or CRM leadership Prior experience in building or leading client teams at a growing company, SME, or family business (preferred) Strong Hindi + English communication required — must be articulate and professional Emotionally mature and capable of balancing urgency with empathy Not afraid to be hands-on, pick up the phone, or lead from the front Comfortable leading a small team and managing complex internal coordination Excited by the idea of building something new, not just maintaining what exists Familiar with the distribution, building materials, or B2B servicing space (preferred) What’s In It for You Be part of a fast-growing company in a pivotal, high-visibility function Work directly with the founder and management team Build and own a function from the ground up — with clear autonomy and impact Strong growth potential into a national leadership role as the CRM team expands Join a purpose-driven brand reshaping how interior materials are sold and supported in India

Role & responsibilities :- Lead Generation & Prospecting Identify new business opportunities through networking, industry events, trade shows, digital platforms, and cold outreach. Maintain a strong pipeline of potential clients, especially targeting key industries Client Relationship Management Develop and maintain long-term relationships with existing and potential clients. Understand client requirements thoroughly and ensure a consultative approach to selling booth design and fabrication services. Proposal & Pitch Development Prepare and deliver compelling proposals, quotations, and presentations tailored to client needs. Work closely with the design team to translate client briefs into impactful booth concepts. Sales Closure & Negotiation Negotiate contracts, pricing, and timelines effectively to close deals while maintaining profitability. Achieve or exceed monthly and quarterly sales targets. Market Research & Competitive Analysis Stay updated on market trends, competitor activities, and new technologies in the exhibition space. Recommend strategies to improve the companys positioning in local and international markets. Coordination with Internal Teams Coordinate with the design, production, logistics, and project teams to ensure seamless execution of client projects. Ensure timely delivery and high-quality service as promised during sales. Trade Show Participation Represent the company at exhibitions, B2B meetings, and industry events globally. Showcase company portfolio and generate leads during trade shows and expos. CRM & Reporting Maintain up-to-date records in the CRM system. Prepare weekly/monthly sales reports for management review and planning. Upselling & Repeat Business Identify opportunities for upselling booth add-ons and cross-selling related services Encourage client retention and repeat projects for recurring exhibitions. Preferred candidate profile : Must have experience of exhibition industry, B2B Marketing & Sales, Dealing with International clients, Generate business for company.

We are seeking a talented and experienced Design Manager with a strong background in residential design to join our team. The ideal candidate will have approximately 5 years of experience working on luxury residential projects and a keen ability to work with high-end US clients . You will be responsible for overseeing the design process, managing design teams, and ensuring the successful execution of residential projects that exceed client expectations. Key Responsibilities: Lead and manage the design process for residential luxury projects from concept to completion, ensuring the delivery of exceptional design solutions. Collaborate with US-based clients to understand their vision, preferences, and requirements, translating these into innovative and functional designs. Oversee a team of designers, providing guidance, mentorship, and feedback to ensure high-quality and timely project deliverables. Manage project timelines, budgets, and resources, ensuring that projects are completed on schedule and within budget while maintaining the highest design standards. Work closely with architects, contractors, and other stakeholders to ensure design intent is accurately executed throughout the project. Ensure that designs are aligned with the latest trends and innovations in luxury residential design. Maintain strong relationships with clients, addressing any concerns or feedback promptly and professionally. Conduct regular site visits to monitor progress, resolve design-related issues, and ensure quality control. Prepare and present design proposals, mood boards, and material selections to clients, making adjustments as needed based on feedback. Stay updated on the latest design trends, materials, technologies, and industry best practices. Key Requirements: Experience: Minimum of 5 years of experience in residential design, with a focus on luxury and high-end residential projects . Design Expertise: Strong knowledge of luxury design principles, materials, and trends . Rendering Proficiency: Proven experience in creating high-quality 3D renderings , visualizations, and animations using industry-standard software (e.g., V-Ray, Rhino, 3ds Max, SketchUp, or similar ). Team Leadership: Experience in managing and mentoring a team of designers, ensuring successful collaboration and high-quality design outcomes. Project Management: Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and professionally to clients and stakeholders. Attention to Detail: High attention to detail with a focus on delivering exceptional quality and design excellence. Cultural Sensitivity: Comfortable working with clients from diverse cultural backgrounds, particularly in the US luxury market.

We are seeking a talented and experienced Design Manager with a strong background in residential design to join our team. The ideal candidate will have approximately 5 years of experience working on luxury residential projects and a keen ability to work with high-end US clients . You will be responsible for overseeing the design process, managing design teams, and ensuring the successful execution of residential projects that exceed client expectations. Key Responsibilities: Lead and manage the design process for residential luxury projects from concept to completion, ensuring the delivery of exceptional design solutions. Collaborate with US-based clients to understand their vision, preferences, and requirements, translating these into innovative and functional designs. Oversee a team of designers, providing guidance, mentorship, and feedback to ensure high-quality and timely project deliverables. Manage project timelines, budgets, and resources, ensuring that projects are completed on schedule and within budget while maintaining the highest design standards. Work closely with architects, contractors, and other stakeholders to ensure design intent is accurately executed throughout the project. Ensure that designs are aligned with the latest trends and innovations in luxury residential design. Maintain strong relationships with clients, addressing any concerns or feedback promptly and professionally. Conduct regular site visits to monitor progress, resolve design-related issues, and ensure quality control. Prepare and present design proposals, mood boards, and material selections to clients, making adjustments as needed based on feedback. Stay updated on the latest design trends, materials, technologies, and industry best practices. Key Requirements: Experience: Minimum of 5 years of experience in residential design, with a focus on luxury and high-end residential projects . Design Expertise: Strong knowledge of luxury design principles, materials, and trends . Rendering Proficiency: Proven experience in creating high-quality 3D renderings , visualizations, and animations using industry-standard software (e.g., V-Ray, Rhino, 3ds Max, SketchUp, or similar ). Team Leadership: Experience in managing and mentoring a team of designers, ensuring successful collaboration and high-quality design outcomes. Project Management: Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and professionally to clients and stakeholders. Attention to Detail: High attention to detail with a focus on delivering exceptional quality and design excellence. Cultural Sensitivity: Comfortable working with clients from diverse cultural backgrounds, particularly in the US luxury market.

We are seeking a talented and experienced Design Manager with a strong background in residential design to join our team. The ideal candidate will have approximately 5 years of experience working on luxury residential projects and a keen ability to work with high-end US clients . You will be responsible for overseeing the design process, managing design teams, and ensuring the successful execution of residential projects that exceed client expectations. Key Responsibilities: Lead and manage the design process for residential luxury projects from concept to completion, ensuring the delivery of exceptional design solutions. Collaborate with US-based clients to understand their vision, preferences, and requirements, translating these into innovative and functional designs. Oversee a team of designers, providing guidance, mentorship, and feedback to ensure high-quality and timely project deliverables. Manage project timelines, budgets, and resources, ensuring that projects are completed on schedule and within budget while maintaining the highest design standards. Work closely with architects, contractors, and other stakeholders to ensure design intent is accurately executed throughout the project. Ensure that designs are aligned with the latest trends and innovations in luxury residential design. Maintain strong relationships with clients, addressing any concerns or feedback promptly and professionally. Conduct regular site visits to monitor progress, resolve design-related issues, and ensure quality control. Prepare and present design proposals, mood boards, and material selections to clients, making adjustments as needed based on feedback. Stay updated on the latest design trends, materials, technologies, and industry best practices. Key Requirements: Experience: Minimum of 5 years of experience in residential design, with a focus on luxury and high-end residential projects . Design Expertise: Strong knowledge of luxury design principles, materials, and trends . Rendering Proficiency: Proven experience in creating high-quality 3D renderings , visualizations, and animations using industry-standard software (e.g., V-Ray, Rhino, 3ds Max, SketchUp, or similar ). Team Leadership: Experience in managing and mentoring a team of designers, ensuring successful collaboration and high-quality design outcomes. Project Management: Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and professionally to clients and stakeholders. Attention to Detail: High attention to detail with a focus on delivering exceptional quality and design excellence. Cultural Sensitivity: Comfortable working with clients from diverse cultural backgrounds, particularly in the US luxury market.

We are seeking a talented and experienced Design Manager with a strong background in residential design to join our team. The ideal candidate will have approximately 5 years of experience working on luxury residential projects and a keen ability to work with high-end US clients . You will be responsible for overseeing the design process, managing design teams, and ensuring the successful execution of residential projects that exceed client expectations. Key Responsibilities: Lead and manage the design process for residential luxury projects from concept to completion, ensuring the delivery of exceptional design solutions. Collaborate with US-based clients to understand their vision, preferences, and requirements, translating these into innovative and functional designs. Oversee a team of designers, providing guidance, mentorship, and feedback to ensure high-quality and timely project deliverables. Manage project timelines, budgets, and resources, ensuring that projects are completed on schedule and within budget while maintaining the highest design standards. Work closely with architects, contractors, and other stakeholders to ensure design intent is accurately executed throughout the project. Ensure that designs are aligned with the latest trends and innovations in luxury residential design. Maintain strong relationships with clients, addressing any concerns or feedback promptly and professionally. Conduct regular site visits to monitor progress, resolve design-related issues, and ensure quality control. Prepare and present design proposals, mood boards, and material selections to clients, making adjustments as needed based on feedback. Stay updated on the latest design trends, materials, technologies, and industry best practices. Key Requirements: Experience: Minimum of 5 years of experience in residential design, with a focus on luxury and high-end residential projects . Design Expertise: Strong knowledge of luxury design principles, materials, and trends . Rendering Proficiency: Proven experience in creating high-quality 3D renderings , visualizations, and animations using industry-standard software (e.g., V-Ray, Rhino, 3ds Max, SketchUp, or similar ). Team Leadership: Experience in managing and mentoring a team of designers, ensuring successful collaboration and high-quality design outcomes. Project Management: Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines. Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and professionally to clients and stakeholders. Attention to Detail: High attention to detail with a focus on delivering exceptional quality and design excellence. Cultural Sensitivity: Comfortable working with clients from diverse cultural backgrounds, particularly in the US luxury market.

We are looking for a seasoned SAP MDM Functional Consultant with proven hands-on experience in multiple SAP implementations focusing on data migration and master data management. This client-facing role requires strong communication skills and familiarity with business practices related to master data. Key Responsibilities: Lead and participate in requirement gathering sessions to understand master data needs. Manage master data migration activities and ensure data quality throughout project lifecycle. Provide functional expertise in SAP Master Data Management, particularly in SAP S/4HANA Public Cloud environments. Collaborate with cross-functional teams to ensure smooth roll-out and integration of master data solutions. Assist in developing and implementing data migration and roll-out methodologies. Act as liaison between business stakeholders and technical teams for requirements and issue resolution. Support testing activities such as unit testing, integration testing, and user acceptance testing related to master data. Document functional specifications, workflows, and process improvements for master data management. Mandatory Skills: Hands-on experience in SAP S/4HANA Master Data Management (MDM). Strong understanding of data migration and master data governance processes. Good communication and client-facing skills. Experience with requirement gathering and roll-out methodologies. Desired Skills: Exposure to SAP S/4HANA Public Cloud MDM implementations. Additional Information: Work location: Pune SEZ / TBEL client location, working from client or Infosys office. Standard IST shift. Background verification process: TBD.

We are seeking an experienced SAP Convergent Charging (CC) Consultant with strong expertise in SAP BRIM implementations, specifically on Convergent Charging modules. The candidate should have end-to-end knowledge of the BRIM process flow, client-facing experience, and hands-on exposure to design and development. Key Responsibilities: Implement and support SAP Convergent Charging solutions including core tool, admin tool, and BART tool. Lead and contribute to end-to-end SAP BRIM Convergent Charging projects, ideally with 3 to 5 years of hands-on experience in 1 or 2 full-cycle implementations. Manage chargeable item classes, pricing macros, charge plans, and rating/charging for one-time, usage-based, and recurring charges. Model products with cross-catalog capabilities and configure mapping and rating tables. Handle provider contract, subscriber account, billable item mapping, consumption item mapping, and system integration tasks. Experience with SAP CC upgrades is highly preferable. Support order-to-cash processes within BRIM projects. Engage actively in client-facing roles, ensuring clear communication and stakeholder management. Apply project implementation methodologies and best practices. Mandatory Skills: Strong hands-on experience with SAP Convergent Charging core, admin, and BART tools. End-to-end knowledge of SAP BRIM process flows. Client-facing communication and presentation skills. Desired Skills: Exposure to the Utilities / Energy sector. Experience with SAP CC upgrade projects. Working knowledge of integration points and cross-module functionalities within SAP BRIM.

Communicating with various service providers like Custodian, Fund Accountant, R&T Agent for day to day Back-Office operations. Also, with Trustee and Auditors for various report submissions. Key Responsibilities: 1. Day-to-Day Operations Assist in managing daily operational tasks including data entry, reporting, and tracking. Coordinate with internal teams such as sales, HR, accounts, and logistics to ensure timely task execution. Handle documentation and maintain organized records of transactions and internal communications. 2. Process Coordination Help develop and enforce efficient internal workflows. Coordinate with vendors, service providers, and internal stakeholders to ensure timely deliveries and services. Track timelines, deadlines, and deliverables for ongoing projects. 3. Reporting & Analysis Generate daily, weekly, and monthly reports for team performance, supply chain, client satisfaction, or financials, as applicable. Assist in data cleaning, formatting, and interpretation for meaningful insights. Prepare dashboards and performance summaries in Excel, Google Sheets, or internal tools. 4. Client & Stakeholder Communication Manage inbound queries and provide updates to clients or customers when required. Support the operations team in coordinating client meetings, follow-ups, and escalations. Draft emails, reports, and memos with professionalism and clarity. 5. Compliance & Documentation Ensure all processes adhere to internal policies and compliance standards. Assist in the preparation of audit documents, purchase orders, invoices, and agreements. Maintain confidentiality and proper authorization of sensitive data.

Position: Social Media cum Business Analyst Intern Training/Probation Duration: 3 months Stipend: 15,000/month + Performance-Based Variable (up to 10,000/month*) CTC After Internship: 3 to 3.6 LPA, based on performance Interview Mode: Face-to-Face Only 2 Years bond Eligibility: B.Tech, B.com, B.Sc, MCA, MBA (2025 only) Candidates must have a technical background. Trained on Testing & Business Analyst candidates can apply. About the Role: This hybrid role combines Social Media (digital marketing) and Business Analyst, offering hands-on experience in managing social media campaigns while contributing to strategic business initiatives. Key Responsibilities: 1. Digital Marketing & Social Media: Content Creation & Management: Develop, design, and schedule posts, stories, reels, blogs, and infographics for Instagram, Facebook, LinkedIn, Twitter, YouTube, and Pinterest. Maintain brand consistency in voice and visual identity. Campaign Execution: Assist in running SEO, social media, content marketing, and paid ad campaigns. Monitor website traffic, lead generation, and campaign performance. Community Engagement: Respond to audience queries, build relationships, and identify growth opportunities. Analytics & Reporting: Track social media metrics (engagement, reach, conversions) using Meta Business Suite or native tools. Prepare weekly reports and suggest data-driven improvements. 2. Business Analyst: Requirement Analysis: Gather, analyze, and document business requirements. Create BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and SRS (Software Requirements Specifications). Research & Strategy: Conduct market research and competitor analysis to derive actionable insights. Support initiatives to improve data reporting quality and business processes. Technical Collaboration: Collaborate with development/IT teams to translate business needs into technical requirements. Create wireframes, flowcharts, and UML diagrams to visualize workflows. Testing & Validation: Perform functionality checks and user acceptance testing (UAT) before product delivery. Cross-functional Coordination: Act as a liaison between teams to ensure seamless communication and project execution. Skills & Qualifications: Digital Marketing: Basic understanding of SEO, social media algorithms, and tools (Google Analytics, Meta Business Suite). Strong writing, visual storytelling, and design skills (Canva/Adobe Spark). Interest in AI tools (e.g., ChatGPT) for content generation. Business Analyst: Strong analytical, problem-solving, and documentation skills. Familiarity with BRD/FRD/SRS, wireframing, and use cases. Proficiency in Excel, MS Word, PowerPoint, and process modeling tools. General: Excellent communication and presentation skills. Ability to collaborate with cross-functional teams in a fast-paced environment. Eagerness to learn and adapt to emerging trends in both domains. Tools Proficiency: Social Media: Meta Business Suite, Buffer/Hootsuite, Canva. Business Analysis: Excel, UML/wireframing tools, project management software. Perks and Benefits Employees Health Insurance PF & ESIC Late-night meal facility In-house & outdoor party Cab facility available in late-night working Various compensations & bonuses No dress code Festival Celebration Employees B'day celebration. Cafeteria facility

Job Summary To support and assist an international Insurance service team with tasks involving revenue allocations, service support and coordinating with an international network of brokers Principal Duties/Responsibilities To work within the regulatory requirements as needed within the organization Work on excel and word documents for data gathering Help co-coordinate tasks for your International counterpart Extreme focus on quality with the understanding of the financial/legal implications Escalate errors and breaches to the Lead Consistently meet service levels agreed with all relevant parties involved in process Highlight anomalies in time Communicate to emails/Phone Calls in a professional manner Managing database accurately and efficiently Active participation in all interactions (Team huddles, stakeholder discussions, etc.) Qualifications and Skills Qualifications: Graduate (any stream) Skills: Excellent command over written and spoken English Attention to detail, quality and accuracy Ability to prioritise and organise tasks, work within stiff timelines Ability to multi task Ability to learn new processes and systems Flexible and adaptable to changing demands Ability to work under pressure and meet tight deadlines Should be a quick learner and team player Ability to work independently and as part of a team Extreme competence in comprehension Intermediate level for MS-Office Suite especially MS Word and MS Excel

Location : 1111, Shivalik Shilp, Iskcon Cross Road, S.G Highway, Ahmedabad Job Overview: Elite Web Solutions is seeking a smart and proactive Business Development Executive who will be responsible for identifying new business opportunities and converting them into long-term clients through platforms like Upwork, Linkedin Sales Navigator, Apollo.io, Hunter.io, Freelancer, Guru , and more. The ideal candidate should have a proven track record of generating leads and submitting winning proposals. Key Responsibilities: Research and identify potential leads through freelance portals and outreach tools (Upwork, LinkedIn, Email, Apollo.io, Hunter.io, etc.) Write and submit customized proposals and cover letters for web development, UI/UX, WordPress, LearnDash, and other digital services. Monitor daily job postings and actively bid on relevant projects. Coordinate with the technical team to gather project requirements for accurate bidding. Maintain and update the lead database and track bid-to-win ratios. Follow up with prospects and schedule calls/meetings for the sales team. Achieve monthly and quarterly targets for lead conversions and client acquisition. Build and nurture long-term relationships with potential clients. Requirements: - Must be an expert in written and verbal communication skills. - Proficiency in bidding portals, particularly Upwork and Guru, is required. Suggestions for additional platforms will be considered based on your expertise. - LinkedIn expertise for client acquisition is essential, with a proven track record in lead generation. - The candidate should introduce innovative ideas to drive business growth and enhance strategies. - Must have good Experience and knowledge of creating proposals and estimations. - Technically strong to understand the client's requirements. - Work closely with the development team. - Flexible with time (Mon-Fri) - 1 Paid leave per month Thank you Elite Web Solutions Team

About iMz Media Solutions Founded in 2009, iMz Media Solutions is a Mumbai-based performance marketing agency specializing in revenue-first, ROAS-driven digital campaigns for D2C and B2B brands. With 300+ D2C clients and 100+ B2B campaigns under our belt, we craft strategies that go beyond vanity metrics and deliver measurable results. Were a start-up at heart – fast, focused, and fiercely result-oriented. Role Overview We’re hiring a Client Servicing Executive who will be the strategic bridge between our clients and internal teams. If you love working on performance campaigns, have agency experience, and can confidently lead digital strategy conversations with clients – this role is for you. Key Responsibilities Client Strategy & Planning Understand client objectives, audience, and business goals Research competitor landscape and market trends Develop and present integrated media plans across Google Ads, Meta Ads, and SEO Media Strategy & Campaign Planning Create robust performance strategies including: Google Search, Performance Max (PMax), Shopping, Demand Gen, and Remarketing META Ad Campaigns (Traffic, Conversions, Video Views, Catalog Sales) On-page and off-page SEO strategy Organic Social Media strategy & calendars Client Communication & Relationship Management Act as the single point of contact for clients Translate client briefs into actionable plans for internal teams Host regular reviews, strategy meetings, and check-ins Performance Monitoring & Optimization Analyze daily campaign data and metrics Guide internal teams with insights and corrective actions Prepare monthly reports with actionable recommendations Cross-functional Collaboration Liaise with internal teams (Google Ads, Meta, SEO, Creative, and Content) to ensure execution quality Stay updated with the latest trends in digital media and propose new growth ideas What We're Looking For Minimum 3 years of client servicing experience in a digital marketing agency Hands-on knowledge of Google Ads, Meta Ads, and SEO strategy Strong understanding of campaign KPIs – ROAS, CPL, CTR, Conversion Rate, etc. Excellent verbal and written communication skills Analytical mindset with a passion for data and projections Ability to multitask in a fast-paced, high-growth environment Self-starter with a strategic approach and team collaboration skills Perks & Benefits Work with high-growth D2C & B2B brands Performance-based incentives & bonuses Dynamic, startup-style work culture Learn from a passionate and performance-obsessed team Why Join iMz? We don’t just run ads. We build growth stories. Be part of a performance-driven culture where strategy meets creativity and every campaign delivers results that matter.

We are looking to hire dynamic professionals across our offices in Jaipur, Delhi, Raipur, and Mumbai for the following roles: Civil / Mechanical Engineer: Execute site visits, assessments, and prepare technical reports Prepare DPR, TEV, BOQ, and project documentation Coordinate with clients, vendors, and internal teams Review structural and mechanical designs, layouts, and compliance Support regulatory and statutory documentation

Maintain regular communication and strong relationships with existing clients. Understand client needs and ensure timely service delivery and satisfaction.

Key Responsibilities: Greet and assist walk-in customers in a friendly and professional manner. Handle customer inquiries through various channels (in-store, phone, email, online). Understand customer requirements and recommend appropriate furnishings and decor solutions. Coordinate with sales and design teams to ensure customer satisfaction throughout the purchase journey. Maintain a customer database and follow up on leads and past clients for repeat business. Resolve product or service issues by clarifying the customers complaint, determining the cause, and offering a timely solution. Provide after-sales support, including delivery tracking, feedback collection, and returns management. Contribute to visual merchandising and store presentation to enhance customer experience. Assist in organizing customer events, promotions, and loyalty programs. Key Skills & Competencies: Excellent verbal and written communication skills Strong interpersonal and relationship-building skills Patience and ability to handle difficult situations calmly Problem-solving and conflict resolution abilities Knowledge of home furnishing trends, products, and design concepts Proficiency in CRM systems and basic computer applications Team player with a proactive attitude Qualifications: Bachelor's degree in Business, Marketing, Interior Design, or related field preferred Prior experience in customer service or the home furnishings industry is an advantage Fluency in Tamil and English

Be the main point of contact for clients, managing timelines and deliverables Build monthly content calendars with writers and designers Track performance metrics and create basic reports Pitch fresh, scroll-stopping content ideas regularly Flexi working Cafeteria Capability building program

Review and preparation of financial statements Double checking of bookkeeping, accounting work US Client communication Assist in Income Tax Preparation, Filing 1099s/W-2s Preparation, Filing Intacct Time Entry MIS Reporting including Budgets Required Candidate profile Inter CA, CA, ACCA, CPA,CFA 10-13 years of experience with Excellent Communication, Leadership & People Management, Project Management, Customer relationship management Exp in International accounting

Job Description We are looking for a skilled and detail-oriented Project Coordinator with experience in port-related civil infrastructure projects . The ideal candidate will be responsible for coordinating planning, execution, and monitoring of civil engineering projects at port sites, ensuring timely delivery, compliance with safety regulations, and adherence to project specifications. Key Responsibilities: Coordinate and monitor port related infrastructure civil projects Work closely with project managers, contractors, consultants, and government authorities for seamless execution. Prepare and maintain project documentation, including schedules, progress reports, site inspection reports, and quality compliance records. Track project milestones, ensure resource availability, and manage timelines. Assist in resolving technical and administrative issues that may arise during execution. Ensure all work complies with environmental and safety regulations Coordinate permit applications and liaison with port authorities or maritime boards as needed. Support procurement planning and materials tracking. Assist in budget tracking, cost estimation, and invoice verification. Key Skills & Qualifications: Bachelor's degree in Civil & Mechanical Engineering or related field. 4 to 6 years of experience in project coordination or site engineering roles. Proficiency in project management tools and MS Office Suite. Excellent communication, coordination, and stakeholder management skills. Willingness to travel to site locations as required.

Identify and pursue new business leads by doing tele calling, build strong client relationships, conduct meetings and demos, execute sales strategies, align client needs with services, and maintain CRM data and reports to support business growth.

5 Yrs Experience Conduct theory and practical sessions with field assets. Prepare training session plans & presentations. Location -Bandipora/Parbhani What You'll Do: Develop & Deliver Training Programs: Design, develop, and deliver engaging and effective training curricula for various levels (e.g., beginner, intermediate, advanced) covering all aspects of hair styling. Technical Instruction: Provide hands-on technical instruction and demonstrations in a wide range of hair services including: Haircutting (classic, contemporary, precision cuts, etc.) Hair Coloring (single process, highlights, balayage, corrective color, etc.) Hair Styling (blowouts, updos, braids, curling, straightening, etc.) Hair Treatments (keratin, conditioning treatments, etc.) Hair extensions (if applicable) Assess & Evaluate: Conduct regular assessments, provide constructive feedback, and evaluate the progress and performance of trainees and stylists. Mentorship & Coaching: Mentor and coach individual stylists/students, identifying areas for improvement and fostering continuous skill development and professional growth. Stay Current: Remain up-to-date with the latest hair trends, techniques, products, and industry best practices. Integrate new knowledge into training modules. Product Knowledge: Train on product knowledge, proper usage, and retail sales techniques. Client Communication & Service: Emphasize and train on exceptional client consultation skills, communication, hygiene, salon etiquette, and client retention strategies. Maintain Standards: Ensure all training activities and salon practices adhere to safety, sanitation, and professional standards. Curriculum Development: Collaborate with management to update and improve existing training materials and create new ones as needed. Record Keeping: Maintain accurate records of training sessions, attendance, and trainee progress.

Job Title: Tele Executive - Lead Generation & Appointment Scheduling Location: Ahmedabad Job Type: Full-Time (On-site) Education: Graduation (Mandatory) Experience: 1 to 2 years preferred Job Description: We are seeking a motivated and results-oriented Tele Executive to join our Ahmedabad office. The candidate will be responsible for outbound calling to potential clients, generating quality leads, and scheduling appointments for the sales team. Key Responsibilities: Make outbound calls to prospective clients and introduce company services. Generate and qualify leads through effective communication. Schedule meetings and appointments for the sales team. Maintain accurate records of calls, leads, and follow-ups using CRM or Excel. Follow up with leads to improve conversion rates. Achieve daily, weekly, and monthly targets for lead generation and calls. Candidate Requirements: Graduation is mandatory. 1 to 2 years of experience in tele calling, lead generation, or customer service preferred. Fluency in Hindi, English, and Gujarati is required. Excellent communication, negotiation, and interpersonal skills. Self-motivated, confident, and target-driven. Basic computer knowledge (Excel, CRM, email).