47 Client Centricity Jobs - Page 2

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Senior Associate, Valuation...

The Bid Manager role is a key sales enablement function responsible for managing the end-to-end bid lifecycle for both RFXs and proactive pursuits. As a Bid Manager, you will play a crucial role in ensuring quality and compliance with customer requirements by implementing the necessary structure to support successful pursuits. Your responsibilities will include coordinating the bid process, overseeing internal review governance, and managing budgets. You will be tasked with ensuring collaborative and effective engagement from all stakeholders, including leadership, sales, solution, financial, and commercial teams throughout the pursuit process. Additionally, you will be responsible for stake...

As a Senior Associate, Valuation Advisory at JLL in Mumbai, you will play a crucial role in executing studies related to feasibility, location consulting, best use, technical due diligence, and valuation. Your responsibilities will include understanding and outlining clients" objectives, strategizing work for quality and timely delivery, identifying innovative solutions, conducting research on specific industry sectors and markets, delivering high-quality analysis, coordinating with team members across regions, managing and tracking databases, and building strong client relationships. To excel in this role, you should have a passion for teamwork, prioritize quality outputs, demonstrate proce...

The role at Wipro Limited involves designing, testing, and maintaining software programs for operating systems or applications to be deployed at a client end while ensuring they meet 100% quality assurance parameters. You will be responsible for understanding the requirements and design of the product/software, developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ideas to improve system performance. You will collaborate with functional teams, project managers, and systems analysts to convert client requirements into feasible designs. Coding and ensuring optimal software/module development will be a key part of your responsibilities. Yo...

The role requires you to create exceptional and detailed architectural application designs while providing thought leadership to enable delivery teams to achieve exceptional client engagement and satisfaction. You will be responsible for developing architectural applications for new deals and major change requests in existing deals. Your role will involve creating enterprise-wide architecture to ensure systems are scalable, reliable, and manageable. Additionally, you will guide the construction and assembly of application components and services to support solution architecture and application development. Your responsibilities will also include managing application assets, directing develop...

Application Consultants play a crucial role in understanding the client's business processes, both current and future, and aligning them with the technologies in use. They assess the feasibility of implementing standard solutions versus customized or extended applications. This involves functional customization of applications, collaboration with developers to enhance applications, and working closely with business users to implement process changes effectively. Individuals in this role should possess the ability to conceptualize business or technical solutions by leveraging colleagues and partners. They are expected to have a deep understanding of at least one methodology, advanced knowledg...

As a Customer Support Specialist at Criteo, your primary responsibility is to provide exceptional customer support to our clients. You will engage with clients through various channels such as emails and platform live chat, ensuring clear and effective communication. Your role involves assisting clients in navigating and utilizing the Criteo Advertising Platform: Commerce Growth by developing and implementing appropriate support materials. In addition to delivering top-notch operational service to clients within defined SLAs, you will showcase your prioritization skills. Your analytical abilities will be put to use to comprehend campaign KPIs, and you will actively track customer support eff...

You should have the ability to follow the Service Desk standards and norms to produce consistent results, providing effective control and reduction of risk at a Competent to Expert level. You must also possess knowledge of the process/domain managed at a Competent to Expert level, with external interactions including RCP, Vendors, and IT Service Providers. Your responsibilities will include following up with the concerned team to resolve out-of-scope issues for quick resolution to achieve customer satisfaction. Role Requirements: Educational Qualifications: BSC/BE or equivalent. A degree in IT would be preferable. Experience: Minimum 1-3 years of experience with Service desk support. Excelle...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, you are renowned for your technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion - a place where you can continue to grow, belong, and thrive. Your career at NTT DATA is about believing in yourself, seizing new opportunities, and embracing challenges. It's about expanding your skills and expertise in your current role while preparing for future advancements. You are encouraged to take every opportunity to further your career within the global team. As the Manager, Managed Services Operations, you will be...

The role you will be taking on involves managing the delivery of a project, focusing on operations and delivery governance to ensure the optimal supply chain of talent for customer satisfaction and cost efficiency. With a minimum of 12+ years of experience, you will be responsible for executing projects successfully within scope, on time, and within budget. Specifically, you should have at least 8+ years of experience in overseeing large-scale Digital projects, with a minimum of 4 years leading ServiceNow programs and hands-on experience in architecting ServiceNow solutions. Your expertise in end-to-end SDLC and setting up ServiceNow infrastructure will be crucial for this role. You will be ...

As the Manager, Managed Services Operations at NTT DATA, you will be entrusted with a pivotal management role within a Region/Country or Services function. Your primary responsibility will be to ensure the seamless delivery of services at the highest level, guaranteeing client satisfaction and the continuous smooth operation of business activities within the organization. Your day-to-day tasks will revolve around ensuring that managed services are efficiently provided to all clients, thereby maintaining the operational functionality of their IT infrastructure and systems. Your main objective will be to oversee the delivery of contracted Managed Services outcomes to clients and contribute to ...

The role of a Product Architect is crucial in creating exceptional product architectural designs for both existing and new products. Your main responsibility will be to develop architectural designs for products, define product requirements, and design needs by understanding the product vision and business requirements. It is essential to comprehend market-driven business needs, technology trends, and objectives to define architecture requirements and strategies. You will be creating product-wide architectural designs to ensure scalability, reliability, and compatibility with various deployment options. As a Product Architect, you will be responsible for developing Proof of Concepts (POCs) t...

As a Managed Services Client Delivery Specialist at NTT DATA, you will be a seasoned subject matter expert responsible for overseeing the end-to-end delivery of managed services contracts to clients. Your role will be crucial in ensuring client satisfaction by delivering services according to agreed service definitions and Service Level Agreements (SLAs). You will act as the primary point of contact for client inquiries, escalations, and feedback, understanding their business needs and tailoring services accordingly. Collaborating with cross-functional teams, you will ensure the successful delivery of managed services, meeting SLAs and quality standards. Your responsibilities will include re...

As a Client Acquisition and Relationship Manager, you will be responsible for driving the acquisition of new clients and managing existing client relationships. Your role will involve delivering advisory services to clients with a high level of engagement and service quality, in alignment with the organization's values and principles. It is crucial to ensure that advisory services are based on the intelligence and products recommended by the organization. Your principal responsibilities will include prospecting new clients by maintaining an active list of prospects and engaging with them effectively to convert them into clients. Additionally, you will be responsible for managing existing cli...

The role is focused on the overall development of the target Architecture by defining the technology roadmap for the business/domain. As the subject matter expert for a specific domain, the primary responsibilities include developing architectural applications for new deals, creating enterprise-wide business/domain architecture deliverables, and identifying opportunities to utilize high-level business and operating models. Contributing to the Target Architecture involves developing and maintaining the technology roadmap for the area of expertise, ensuring alignment with the Business Strategy, and recognizing innovative technology uses to enhance performance measures. Collaborating with IS an...

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to the most intricate digital transformation requirements of clients. With a comprehensive portfolio encompassing consulting, design, engineering, and operations, we aid clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. Our global presence spans over 65 countries, with a workforce exceeding 230,000 employees and business partners, committed to ensuring the prosperity of our customers, colleagues, and communities amidst a rapidly evolving world. In the role of Solution Lead at Wipro, you will be responsible for: - De...

As a Senior Managed Services Client Delivery Specialist at NTT DATA, you will be entrusted with the advanced responsibility of overseeing the end-to-end delivery of managed services contracts to clients. Your role will be crucial in maintaining client satisfaction through the successful delivery of services according to agreed service definitions and Service Level Agreements (SLAs). You will act as the primary point of contact for client inquiries, escalations, and feedback, ensuring that client expectations are not only met but exceeded. In this position, your day-to-day activities will involve proactive client communication, project management, technical oversight, and problem-solving. You...

Wipro Limited is a renowned technology services and consulting company dedicated to creating innovative solutions that cater to clients" most intricate digital transformation requirements. With a vast portfolio of consulting, design, engineering, and operations capabilities, Wipro assists clients in achieving their ambitious goals and establishing sustainable, future-ready businesses. The organization, with a workforce of over 230,000 employees and business partners in 65 countries, is committed to helping customers, colleagues, and communities flourish in an ever-evolving world. As a Solution Lead at Wipro, your responsibilities will include: - Demonstrating an understanding of business pro...

You should possess a variety of skills and competencies to excel in this role. Some of the key skills required include: - Adaptability - Analytical Thinking - Attentiveness - Business Acumen - Business Case Development - Business Transformation - Business Understanding - Client Centricity - Coaching - Collaboration - Commercial Awareness - CxO Conversations - Data Analysis - Data Visualization - Data-Driven Decision-Making - Dealing with Ambiguity - Decision-Making - Digital Mindset - English Fluency - Entrepreneurial Mindset - Excel - Growth Mindset - Influencing - Knowledge Management - Meeting Management - Negotiation - Organizational Strategy - Power BI - PowerPoint - Project Management ...

The role is focused on creating exceptional and detailed architectural application designs and providing thought leadership to enable delivery teams to ensure exceptional client engagement and satisfaction. As an Architect, you will be responsible for developing architectural applications for new deals and major change requests, creating enterprise-wide architecture to ensure scalability, reliability, and manageability, guiding the construction and assembly of application components and services, and maintaining frameworks and artifacts used in the implementation of applications within the overall application portfolio. You will be accountable for defining and managing the portfolio of to-be...

As a Managing Consultant at our organization, you will be responsible for selling and overseeing the delivery of complex consulting solutions within your expertise area to drive tangible value for our clients. Your role will involve leading the development of consulting strategies, supporting practice growth, and fostering strong client relationships. Additionally, you will manage large engagements, individual or multiple accounts, and design and lead intricate consulting programs for customers. Leading a team of consultants, ensuring quality and compliance, and achieving high personal billability will also be key aspects of your role. Your primary responsibilities will include: Consulting E...

As an Application Consultant, you will be responsible for understanding the client's business processes, both current and future, and aligning them with the technologies in use. Your role involves identifying the scope for standard implementations and determining the need for customizations or extensions to the application. You will collaborate with application developers to design enhancements and extensions, as well as work closely with business users to implement process improvements. To excel in this role, you should have the ability to conceptualize business or technical solutions by leveraging the expertise of colleagues and partners. You are expected to be proficient in at least one m...