11 Client Calls Jobs

You will be responsible for conducting website reviews, analysis, remediation, and functional testing. Your role will involve assessing and optimizing website designs to meet accessibility needs based on user requirements. Additionally, you will provide technical assistance and guidance for remediation to designers, developers, and QA teams. With 3-5 years of experience in testing, including 2-3 years of relevant experience in accessibility testing, you should be capable of thinking through different scenarios. You are expected to be well-versed in testing processes such as Agile Workflow, Test Case Creation, Bug Reporting, Defect Tracking, and creating tracking documents. Knowledge of WCAG 2.0 and 2.1 standards is essential, along with experience in working with screen readers like NVDA, JAWS, VoiceOver, and Talkback. Good written and verbal communication skills are necessary for this role as you will be handling client calls and participating in walkthroughs of testing procedures. You should be proactive, innovative, and able to prepare reports related to software testing. Additionally, you must ensure that all testing work is conducted according to defined standards and procedures. The ability to manage multiple tasks simultaneously and switch between them quickly is crucial, along with strong communication skills.,

You are looking for an experienced Business Development Executive with 1-2 years of experience in the IT industry who can join immediately. Your expertise in UP-work is essential, along with a strong background in pre-sales activities such as bidding, proposal writing, and client calls. Excellent written and verbal communication skills are a must for this role. This is a full-time position with benefits including commuter assistance, flexible schedule, internet reimbursement, leave encashment, and paid time off. The work schedule is during the day shift, and there is a yearly bonus offered. A Bachelor's degree is preferred for this role. The ideal candidate will have at least 1 year of experience in IT sales and be proficient in English. The work location is in Panchkula, Haryana, and the preferred shift availability is during the day shift. This is an in-person role that requires your physical presence at the workplace.,

As a Back Office Executive, you will play a vital role in the smooth functioning of our operations. Your primary duties will involve handling client calls in a professional and timely manner, as well as coordinating with clients to ensure strong relationships and effective communication. Additionally, you will support our SEO efforts by assisting in on-page and off-page activities, with the opportunity for training if needed. Your responsibilities will also include managing documentation and administrative tasks such as record-keeping, file management, and daily reporting. You will help in team coordination by scheduling meetings, follow-ups, and providing project updates. Your ability to multitask and maintain a proactive and positive attitude will be essential in managing various responsibilities effectively. We are looking for female candidates with a minimum qualification of 12th Pass who possess good communication skills in both Hindi and English. Basic knowledge of computers, Google Workspace tools (Docs, Sheets), and internet browsing is required. We seek individuals who are enthusiastic, eager to learn, and ready to grow alongside a startup environment. Joining us offers the opportunity to be a founding team member in a growing company, providing a safe and secure job with long-term career prospects. You will be part of a learning-oriented culture, receiving mentorship and opportunities to enhance your skills in digital marketing. We value work-life balance and offer a flexible schedule with understanding leadership. This is a full-time position with benefits including paid sick time and a performance bonus. The work location is in person, and the schedule is in the morning shift.,

The Client Service Officer role is a developing professional position where you will apply your specialty area knowledge to monitor, assess, analyze, and evaluate processes and data. You will be responsible for identifying policy gaps, formulating policies, interpreting data, making recommendations, researching and interpreting information, and defining business issues. Your role will involve integrating established disciplinary knowledge within your specialty area with a basic understanding of related industry practices. You will develop a working knowledge of industry practices and standards with a limited but direct impact on the business through the quality of the tasks/services provided, which is restricted to your own team. As a Client Service Officer, your key responsibilities will include delivering Custody Services to internal and external institutional clients for EMEA/US Markets, demonstrating product knowledge of various instruments of Securities Markets, managing and executing client transactions, ensuring transactions are completed within audit and compliance standards as well as timely, taking ownership of client investigations, coordinating account maintenance for all products, enforcing banking policies and procedures, arranging and participating in client calls, identifying and documenting new business opportunities for referral to product specialists, and participating in service-related process improvements through the proficient use of Citi applications. To be successful in this role, you should have 7-9 years of relevant experience, preferably in a Client Services role in Custody Settlements, experience in the capital markets domain with front-to-back knowledge, flexibility to work in shifts, be a self-starter and a strong team player, demonstrate clear and concise written and verbal communication skills, have the ability to multi-task with strong organizational and time management skills, problem-solving skills, analytical skills with attention to detail, client-facing experience, a strong background and interest in the fields of operations and compliance, and previous experience & knowledge of investments, banking, and custody products. A Bachelor's/University degree or equivalent experience is required. This job description provides a high-level overview of the types of work performed, and other job-related duties may be assigned as required. Citigroup's EEO Policy Statement and the Know Your Rights poster apply to all job opportunities. For individuals with disabilities requiring accommodations to use search tools and/or apply for career opportunities, review the Accessibility at Citi guidelines.,

Job Summary We are seeking a proactive and detail-oriented Team Coordinator to manage both lead distribution and customer service operations. This role plays a vital part in ensuring a smooth flow of wellness inquiries, timely consultations, and positive client experiences. The ideal candidate will be organized, empathetic, and able to balance operational coordination with frontline customer interaction. Key Responsibilities: Lead Distribution: Monitor daily inbound leads from website, calls, WhatsApp, social media, and referral platforms. Assign leads to Ayurvedic doctors, sales representatives, or wellness consultants based on category, location, or availability. Maintain an accurate and up-to-date lead tracker. Ensure timely response and follow-up on leads . Prepare regular reports on lead flow, conversion rates, and team performance. Coordinate with marketing and digital teams for campaign lead tracking. 2. Customer Service (CSR): Respond to customer inquiries via phone, email, WhatsApp, and other channels in a professional and timely manner. Assist clients with product details, appointment bookings, consultation scheduling, order tracking, and service-related queries. Resolve complaints or concerns politely and escalate complex cases to the relevant team. Maintain a customer-first attitude with empathy and clarity. Collect and log feedback from clients to support service improvement. Should have CRM knowledge

As an Office cum Sales Executive at Metalogic Systems located in Shahibabad, Ghaziabad, you will play a key role in our team by being proactive and easygoing. This position offers a relaxed office environment with full training and coordination support, making it ideal for individuals who thrive on staying organized and engaging with clients. Your responsibilities will include making and attending client calls, managing orders from customers, organizing products and ensuring timely shipping, coordinating internally for smooth operations, and learning product details through hands-on training. Additionally, you will be expected to follow up on leads provided by the company. Joining us means being part of a friendly and supportive office atmosphere where all product details and processes will be clearly explained through training. You will benefit from an easy workflow with full internal coordination, providing an excellent opportunity to enhance your communication and sales skills. If you are interested in this opportunity, please contact us at 8273741719 for more information.,

As a Credit Analyst at BFIG Credit in Mumbai, your primary responsibility will be to conduct credit risk underwriting for credit facilities provided to NBFCs/Housing Finance Companies and assess credit risk for securitisation transactions (PTCs). You will be required to prepare comprehensive credit appraisal notes that include in-depth analysis of the business, industry, management, and financial aspects of the entities involved. Your role will also involve engaging in client calls to gain insights into their business models and risk management policies. Based on your analysis, you will provide detailed recommendations to senior credit approvers regarding the risk aspects and assessments of specific loans. It will be essential to ensure that all loans strictly adhere to program guidelines, compliance standards, due diligence protocols, and industry regulations. Additionally, you will be responsible for continuously monitoring the credit quality of the loan portfolio by staying informed about market trends and conducting periodic reviews of the performance of credit facilities extended to clients. In cases of non-compliance, you will be expected to escalate the issues along with an action plan to address them. Furthermore, you will collaborate with internal auditors and represent the organization to the RBI to address any queries raised during audits. To excel in this role, you should hold a CA or MBA qualification with a minimum of 3-4 years of relevant experience in the field. A solid understanding of Accounting Standards and proficiency in conducting Balance Sheet Analysis are essential. Knowledge of RBI regulations, SEBI guidelines, and other statutory requirements is crucial. Strong interpersonal skills, effective communication abilities, and excellent verbal and written presentation skills will be necessary for successful performance in this position.,

As the US Accounting Manager, you will play a crucial role in efficiently managing core US Accounting tasks. Your primary responsibilities will include categorizing bank feed transactions, matching bank receipts against open invoices, reconciling bank and credit card transactions for the month, and ensuring accurate financial records. Proficiency in QBO, QBD, or Xero is essential for this role. To excel in this position, you should possess a B.Com, M.Com, or MBA (Finance) degree along with at least 1 year of experience in core US Accounting. Strong written and verbal communication skills in English are a must, as you will be responsible for handling client communication via emails and various platforms such as Teams or Slack. Experience in attending client calls will be considered a valuable asset. This role is based near Mahesh Vidyalay, Kothrud, Pune, and offers a permanent full-time position in the afternoon shift. The working hours are from 12pm to 9pm, 1:30pm to 10:30pm, or 3pm to 12am, with a five-day workweek scheduled from Monday to Friday.,

Qualifications: Experience Minimum of 3-5 years of experience in communication training, corporate training, or a similar role, with a strong, demonstrable focus on outbound call centers, tele-sales, or lead generation environments. Proven experience in outbound call listening, analysis, and providing constructive, actionable feedback tailored for sales/outreach objectives. Familiarity with sales methodologies and objection handling frameworks is highly desirable. Skills : Exceptional verbal communication skills, particularly in persuasive speaking, clear articulation, and confident delivery. Strong active listening and analytical abilities, specifically in identifying customer pain points and sales opportunities on outbound calls. Demonstrated ability to teach and implement objection handling and de- escalation techniques relevant to outbound interactions. Excellent presentation, facilitation, and coaching skills. Proficiency in designing and delivering engaging training programs. Ability to work independently and as part of a team in a fast-paced, target-driven environment. Strong organizational and time management skills. Proficiency with common office software (e.g., MS Office Suite, Google Workspace) and familiarity with CRM and call center dialing software.

You should possess great communication and presentation skills to effectively engage in client calls. Your role will involve contributing to and leading client calls, accurately understanding client requirements, and collaborating with the pre-sale/consulting team. It is essential to have knowledge of various research methodologies and types of datasets/databases that can be offered to clients based on specific needs. You must have a good presence of mind and be willing to work flexible hours to accommodate sales/client call schedules. Staying updated with global and regional business and economic scenarios, tracking industry-wise spending trends, and engaging in market engineering activities such as market estimation, sizing, and forecasting will be part of your responsibilities. Additionally, you will be required to evaluate competition, develop forward-looking competitive strategies, and communicate research findings effectively through structured end products. Qualifications: - Any Bachelor's degree with an MBA/PGDM - Exceptional written, oral communication, and presentation skills - Minimum 3 years of experience in market research, consulting, or primary research - Prior experience in contributing to and leading client calls - Sales experience is advantageous - Cold calling experience is advantageous - Strong analytical and critical thinking skills - Proficiency in financial analysis - Ability to utilize web, private, and public databases for information retrieval - Expertise in Excel, PowerPoint, Word, Gmail, and Outlook,

Key Responsibilities Monitor agent calls and provide actionable feedback Analyze portfolio performance using call audits and performance reports Drive performance improvements through targeted interventions Lead and participate in client calls to review service quality Ensure continuous improvement in portfolio performance