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4.0 - 8.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
KRA Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining service features, or guiding customers through processes. Listen attentively to customer complaints, empathize with their concerns, and take appropriate steps to resolve the issues effectively. Escalate complex problems to higher-level support or management if necessary. Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customers experience. Maintain accurate records of customer interactions, including the details of ...
Posted 4 months ago
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