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Tech Mahindra Limited logo
Quality Associate Tech Mahindra Limited

2.0 - 4.0 years

3 - 4 Lacs

Hyderabad, Telangana, India

On-site

Key Responsibilities: Knowledge: Understanding of the process, evaluation & feedback, reporting and analysis Establish controls on Transaction Processing aiming for a Zero Defect Output Report and Publish Transaction Quality Metrics Provide Feedback and suggestions for improvement Error Analysis and Root Cause Analysis for process deviations Adherence & record maintenance to Internal and External QMS Audit Requirements Continuous Focus and Drive to meet and exceed SLAs Drive Organization Level Quality Initiatives Responsible for reviewing and tracking the progress on the action plans shared by the internal teams and highlighting deviations Responsible for carrying out improvement projects on...

Posted 3 months ago

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