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Client Support Coordinator TWC Technologies

0.0 - 1.0 years

3 - 4 Lacs

bengaluru

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Client Support Associate / Client Experience Coordinator Overview: We are looking for a proactive and communication-driven professional with up to 1 year of experience in customer support, client coordination and or telecalling. The role involves managing RSVP calls, collecting client feedback and supporting basic escalation calls as required. Key Responsibilities: 1. RSVP Coordination Make outgoing RSVP calls for events and update responses accurately. Maintain structured trackers and provide timely updates to the internal team. 2. Client Feedback & NPS Calls Connect with clients post-event to collect feedback and category-level ratings. Document insights clearly for internal performance re...

Posted 1 month ago

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