Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Customer Success Manager - Baroda Yubi

3.0 - 7.0 years

0 Lacs

vadodara, gujarat

On-site

Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India's debt market to marching towards global corporate markets from one product to one holistic product suite with seven products, Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. YuCollect, a part of the Yubi group, is India's first Unified Collections Infrastructure designed to transform the debt collections ecosystem at scale. It provides the foundational infrastructure that enables lenders, collection agencies, and regulators to operate on a single, transparent, and technology-driven network. YuCollect empowers all stakeholders to build modern, efficient, and trustworthy collection processes by enabling data-aligned collaboration, scalable integrations, and compliance-by-design. YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) with over 3 years of experience in the collections industry to drive the adoption and usage of their solutions within the collections industry. The role involves troubleshooting client issues, enhancing client satisfaction, fostering strong relationships, and identifying opportunities for cross-selling and up-selling. Key Responsibilities: Adoption: - Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectiveness. - Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectations. Usage: - Monitor client usage patterns and provide guidance to optimize solution effectiveness. - Conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. Troubleshoot: - Quickly identify and resolve client issues to maintain high levels of client satisfaction. - Collaborate with internal teams to address any system or process-related challenges. Travel: - Extensive travel to engage with clients. Requirements: Experience: - Over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. - Proven track record in developing strategies for increasing product usage and client satisfaction. Skills: - Strong domain expertise in collections or analyst to serve as a trusted advisor to clients. - Exceptional relationship management skills for building and nurturing long-term client partnerships. - Effective objection handling to address client concerns confidently. - Ability to identify and execute cross-sell and up-sell opportunities. - Proficient problem-solving abilities. - In-depth industry knowledge and fluency in the local language for effective client communication.,

Posted 3 days ago

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Customer Success Manager - Jaipur Yubi

3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

As a knowledgeable and proactive Subject Matter Expert (SME) at YuCollect, you will play a crucial role in driving the adoption and usage of our solutions within the collections industry. Your responsibilities will involve troubleshooting client issues, enhancing client satisfaction, fostering strong relationships, and identifying opportunities for cross-selling and up-selling. Your role will focus on facilitating the adoption of YuCollect's solutions within client organizations by tailoring strategies to maximize their effectiveness. You will engage with clients to understand their needs and challenges, ensuring that our solutions meet their expectations. Additionally, you will monitor client usage patterns, provide guidance to optimize solution effectiveness, and conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. In the event of client issues, your expertise will be crucial in quickly identifying and resolving them to maintain high levels of client satisfaction. You will collaborate with internal teams to address any system or process-related challenges that may arise. Given the nature of the role, extensive travel will be required to engage with clients effectively and ensure the successful implementation and utilization of our solutions. To excel in this role, you should have over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. A proven track record in developing strategies for increasing product usage and client satisfaction is essential. Strong domain expertise in collections or analysis, exceptional relationship management skills, effective objection handling, and proficient problem-solving abilities are key requirements. Fluency in the local language is also necessary to effectively communicate with clients and build long-term partnerships. Join us at YuCollect, where you can leverage your expertise to shape the future of collections and empower stakeholders in the financial ecosystem.,

Posted 4 days ago

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Customer Success Manager Yubi

3.0 - 7.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You will be working at YuCollect, which is part of the Yubi Group, an organization dedicated to transforming the debt collections ecosystem. YuCollect is India's first Unified Collections Infrastructure, designed to provide a transparent and technology-driven network for lenders, collection agencies, and regulators. In this role, you will be a Subject Matter Expert (SME) responsible for driving the adoption and usage of YuCollect's solutions within the collections industry. Your key responsibilities will include facilitating the adoption of YuCollect's solutions within client organizations, engaging with clients to understand their needs, monitoring client usage patterns, troubleshooting client issues, and collaborating with internal teams to address challenges. You will also be required to travel extensively to engage with clients. To be successful in this role, you should have over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. You should possess strong domain expertise in collections or analyst, exceptional relationship management skills, effective objection handling abilities, proficiency in problem-solving, and in-depth industry knowledge. Fluency in the local language will also be beneficial for effective communication with clients. Join YuCollect to be a part of an organization that empowers stakeholders in the financial ecosystem to operate with confidence and efficiency.,

Posted 4 days ago

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