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4.0 - 6.0 years
5 - 7 Lacs
Surat
Work from Office
Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.
Posted 1 week ago
4.0 - 6.0 years
5 - 7 Lacs
Kochi
Work from Office
Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.
Posted 1 week ago
14.0 - 17.0 years
16 - 19 Lacs
Chandrapur, Bengaluru
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team in the Micro Finance sector. The ideal candidate will have 14-17 years of experience in relationship management, preferably in micro finance or collections. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase client acquisition and retention. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with key stakeholders, including customers, colleagues, and external partners. Job Requirements Strong knowledge of micro finance products and services, including mutual funds and receivables. Excellent communication and interpersonal skills, with the ability to build strong relationships. Proven track record of success in relationship management, preferably in micro finance or collections. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills, with attention to detail and accuracy. Experience working with diverse client groups, including those from lower socio-economic backgrounds.
Posted 1 week ago
4.0 - 6.0 years
5 - 7 Lacs
Vadodara
Work from Office
Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.
Posted 1 week ago
4.0 - 6.0 years
5 - 7 Lacs
Coimbatore
Work from Office
Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.
Posted 1 week ago
4.0 - 6.0 years
5 - 7 Lacs
Lucknow
Work from Office
Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.
Posted 1 week ago
4.0 - 6.0 years
5 - 7 Lacs
Patna
Work from Office
Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.
Posted 1 week ago
5.0 - 6.0 years
15 - 16 Lacs
Mumbai
Work from Office
Media sales - Meet revenue targets for Schindler Media Network; grow revenue volume from the existing inventory Engage with brands to position Schindlers elevator media network as a premium DOOH media format; create customized media plans, lead negotiations, and present compelling product value propositions. Business Development - New client acquisition and deal closures with first timer brands. Involves extensive market research and on ground meetings Inventory growth - Collaborate with regional sales teams to facilitate the acquisition, installation, and operational rollout of new inventory screens. Data Analysis - Analyse data to design sales strategies for the screen network, acquisition strategies for new screens and GTM plans in coordination with marketing partners Manage and update inventory data sheets and master data files; conduct regular competitor scans to support business intelligence and strategic planning. Client servicing - Address and resolve customer escalations across multiple regions, ensuring high levels of satisfaction and service. Customers include bith Schindlers elevator users and brands closing campaigns. Coordinate with the finance team to process customer payments, manage invoicing and credit note issuance, and maintain accurate financial documentation. Design, develop, and disseminate creative content and internal marketing presentations to promote SMN and enhance stakeholder engagement. Handle marketing partners in terms of product related queries, campaign execution and escalations if any. Extremely agile role which involving parts of sales, operations and marketing- as per project requirement Qualifications : 4-5 years of sales - preferably OOH media/any other media sales , not mandatory Proactive at designing client pitches and formulating strong sales pipelines.
Posted 1 week ago
3.0 - 8.0 years
0 - 0 Lacs
jalandhar, punjab
On-site
You will be responsible for driving business growth by identifying and selling prospects while maintaining strong relationships with clients. It is essential to closely monitor the competitor market and develop a robust network with Contractors, Builders, HNI Clients, and Architects. Your role will involve maintaining quality service standards and enforcing organizational guidelines. To succeed in this position, you must possess excellent closing skills, client relationship management abilities, and effective presentation and communication skills. Client acquisition, retention, and enhancement are key aspects of the role. Previous experience working with various categories such as Contractors, HNI individuals, Individual House Owners, Architects, Structural Consultants, and Project Management Consultants (PMC) is required. Your responsibilities will include conducting meetings with Civil Contractors, Interiors Contractors, and various stakeholders, achieving sales targets within the designated area, and representing the company in technical and commercial discussions with clients. You will be required to prepare BOQ specifications, proposals, and proforma invoices, as well as identify upcoming projects and incorporate our products in project BOQs. Additionally, you will be expected to conduct competitive intelligence activities in the local market to gain insights into both local and global competitors. Maintaining and following up with existing clients is a crucial part of the role. Experience in the Construction Chemical and Building Material industry, along with strong relationships with Builders, Architects, and Contractors, will be advantageous. Proficiency in project sales and excellent communication skills are essential for this position. Experience: 3 - 8 Years Salary: 4 Lac To 8 Lac P.A. Industry: Sales & Marketing / Business Development / Telecaller Qualification: Other Bachelor Degree Key Skills: Building Materials, Stones, Tiles, Sales, Construction Chemical This is a challenging opportunity for individuals with a strong background in sales and business development, offering the potential for professional growth and development within the industry.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Sales and Client Acquisition Manager at Glamiq Entertainment, you will be responsible for identifying potential clients such as corporates, colleges, wedding planners, and brands, and pitching our premium celebrity and artist management services to them. Your goal will be to successfully convert leads into celebrity bookings for various events across India. Your role will involve building and maintaining strong relationships with a diverse range of clients including wedding planners, corporate event organizers, marketing agencies, and colleges. You will be expected to present Glamiq's celebrity roster and services in a compelling manner to prospects, negotiate deals effectively, close contracts, and liaise with internal teams post-sale to ensure seamless coordination. It will also be crucial for you to track and report on performance metrics to measure the success of your efforts. To excel in this position, you should have a proven track record in sales, business development, or client servicing, with a preference for experience in the event or entertainment industry. Strong communication, negotiation, and interpersonal skills are essential, along with the ability to work independently, meet targets, and cultivate lasting client relationships. An existing network within the weddings, college communities, corporate events, or luxury spaces will be advantageous. Being updated on trends in entertainment, celebrity news, and luxury events is key to your success in this role. It is also important to represent Glamiq Entertainment in a professional manner both online and offline. Additionally, having knowledge or a passion for Bollywood and Indian celebrities will be beneficial in engaging with clients and prospects effectively. Fluency in English and Hindi is required for this role, and knowledge of an additional regional language will be considered a bonus. If you are someone who enjoys networking, possesses strong communication skills, and thrives in the fast-paced world of entertainment and luxury events, this position is tailored for you. Join our team at Glamiq Entertainment and be a part of connecting known faces with premium events across India.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Client Acquisition and Client Management professional, your primary responsibility will be to acquire new clients and manage existing ones effectively. This involves making visits to clients to close deals, generating leads, and identifying new business opportunities within the client base. You will also be coordinating with the Telesales Team to explore new leads and collecting company data through on-site visits. Additionally, arranging meetings with prospective clients and conducting market mapping will be part of your key duties. Desired Skills/Competencies: - Should have a well-groomed and presentable appearance - Must possess polite and understandable communication skills - Good communication skills are essential Please note, incentives ranging from 1% to 3% on collection will be provided separately. Reimbursement for petrol and diesel expenses will also be provided separately. This is a full-time position with benefits including cell phone reimbursement, health insurance, and internet reimbursement. The work location will be in person. If you are interested in this opportunity, please speak with the employer at +91 9254997099.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kerala
On-site
You will be responsible for achieving business targets by acquiring new client relationships and maintaining them. As a Graduate in any discipline, you will identify target areas for prospective business and pre-screen customer segments according to organizational norms. Your key tasks will include ensuring the number of logins along with disbursements and maintaining a high level of customer satisfaction. To achieve this, you will proactively understand customer needs and cross-sell multiple products as required. In this role, you will also be expected to execute sales promotion activities to generate customer interest in the TCFSL brand. Building strong client relationships, both internally and externally, and establishing a strong brand identification with potential customers will be crucial. Additionally, you will be responsible for vendor empanelment, developing relationships with new vendors, and establishing strong distribution channels. Another important aspect of your role will be ensuring compliance with all Audit and RBI regulations. By effectively managing these various responsibilities, you will play a key role in driving the success and growth of the organization.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As an Account Manager in the Broker Acquisition team at REA India, you will play a crucial role in managing leads, driving sales, and developing business in the region. Your responsibilities will include ensuring 100% coverage in the assigned territory, tracking key parameters, and executing client acquisition campaigns to establish a prominent brand for property services in the region. Additionally, you will be accountable for service delivery, client retention, and providing market intelligence and data analytics to support marketing initiatives. To excel in this role, you should possess a Bachelor's or Master's degree along with 3 to 5 years of experience in B2B or channel sales within the real estate industry. Your outgoing personality, self-motivation, and strong presentation skills will be valuable assets in achieving targets and building relationships with new and existing clients. Your passion for sales, resilience, and ability to effectively communicate and negotiate with stakeholders at all levels will be essential in driving successful outcomes. Furthermore, you will be responsible for mapping new projects and brokers in the designated territories, acquiring new projects and brokers, and maintaining strong relationships with existing clients to ensure comprehensive coverage of new projects. Your strong execution skills will be key to your success in this dynamic and challenging role.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Chokore is a fast-growing Indian accessories brand that focuses on blending elegance, innovation, and heritage. Our wide product range includes pocket squares, ties, sunglasses, hats, and perfumes, all designed for modern India. At Chokore, we aim to create more than just products; we strive to build moments of identity, confidence, and culture. As we expand into B2B corporate gifting, we are seeking an experienced Corporate Gifting Business Head to lead and grow Chokore's B2B Gifting Division. This strategic role involves building our corporate gifting business from the ground up by prospecting clients, pitching personalized solutions, closing large orders, and managing key relationships. The ideal candidate will have deep experience in corporate gifting, a strong network, and a good understanding of fashion and lifestyle products. Key Responsibilities: - Lead Sales Strategy: Develop and execute the B2B gifting sales plan aligned with brand positioning and revenue goals. - Client Acquisition: Identify and engage with corporates, agencies, HR & procurement heads for corporate gifting and employee engagement opportunities. - End-to-End Sales Ownership: Manage the full cycle from pitch to negotiation to closure to collections with a consultative approach. - Custom Gifting Solutions: Collaborate with internal teams to create bespoke gifting options for different occasions. - Relationship Management: Build long-term relationships with key accounts to ensure repeat business and referrals. - Market Insights: Stay informed about trends in corporate gifting, procurement cycles, and competitor offerings. Required Skills & Experience: - 5+ years of experience in corporate gifting sales or institutional sales. - Proven track record in closing large-volume gifting deals with corporates or agencies. - Strong network of corporate decision-makers in various departments. - Excellent pitching, negotiation, and presentation skills. - Experience in fashion accessories or premium lifestyle brands is advantageous. - Entrepreneurial mindset with the ability to work independently. Qualifications: - Bachelor's or Master's degree. - Prior experience working with gifting companies, merchandising agencies, or high-end fashion/lifestyle brands. This is a full-time position with a day shift schedule and performance bonus. The job location is in Gurugram, Haryana. The application deadline is 18/07/2025, and the expected start date is 01/08/2025. If you have experience working with corporate gifting and lifestyle brands, especially fashion accessories, we encourage you to apply.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be responsible for achieving business targets by acquiring new client relationships and maintaining them. As a Graduate in any discipline, you will need to identify target areas for prospective business and pre-screen customer segments according to organizational norms. Your role will involve ensuring the number of log ins along with disbursements and maintaining a high level of customer satisfaction by proactively understanding customer needs and cross-selling multiple products as required. Additionally, you will execute sales promotion activities to generate customer interest in the TCFSL brand. It will be crucial for you to build strong client relationships both internally and externally, establishing a strong brand identity with potential customers. You will also be tasked with vendor empanelment and developing relationships with new vendors, as well as building strong distribution channels. Furthermore, you must ensure compliance with all Audit and RBI regulations to maintain the integrity of the business operations.,
Posted 1 week ago
4.0 - 8.0 years
0 - 0 Lacs
ahmedabad, gujarat
On-site
As a Sales Manager - Media Solutions at Times OOH, you will play a crucial role in driving revenue generation by identifying, pitching, and closing new business opportunities across various industries. Your responsibilities will include building and maintaining strong relationships with key advertisers, media agencies, and brand managers, providing integrated advertising solutions spanning Outdoor Media, Radio, Digital, In-Movie Branding, and Co-Branding Initiatives. You will collaborate with internal teams to develop customized proposals, monitor market trends, ensure timely achievement of sales targets, and lead client presentations and negotiations to align with brand objectives and KPIs. To excel in this role, you should have 4-7 years of experience in media sales, a proven track record of meeting sales targets in a competitive media environment, a strong understanding of multi-channel advertising strategies, excellent communication, presentation, and negotiation skills, and the ability to work independently, own targets, and manage accounts end-to-end. An MBA in Marketing, Media, or Communications is preferred. Joining Times OOH offers you an opportunity to work with a portfolio of leading brands and premium ad inventories, a dynamic work culture with cross-functional exposure, competitive compensation, and performance-based incentives. Times OOH is recognized as a "Great Place to Work," underscoring its commitment to creating a positive and empowering work environment for its employees. If you are ready to be a part of a fast-paced and innovative team, apply now and be a part of our exciting journey! For more information, please visit our official website at https://timesooh.in.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
hyderabad, telangana
On-site
IndiaLaw LLP is seeking a Senior Associate to join their team in Hyderabad. As a Senior Associate in Real Estate and Banking & Finance Law, you will play a crucial role in client interactions, strategic execution, and business development. Your primary practice areas will include Real Estate Transactions, Banking & Finance Law, as well as Regulatory Compliance & Structuring. You will be responsible for legal drafting and vetting of various property documents, loan agreements, security creation instruments, and transactional contracts. Additionally, you will provide advice on due diligence, title verification, mortgage structuring, and financial regulatory matters. Your role will involve liaising with banks, NBFCs, developers, and corporate clients for legal execution. You will also independently manage client portfolios and deliver effective legal strategies. In terms of client acquisition and business development, you will be expected to identify new business opportunities, convert leads into active engagements, and build long-term relationships with corporates and financial institutions. Your responsibilities will include participating in pitch presentations, legal strategy planning, and client servicing. The ideal candidate for this position should have a minimum of 7-10 years of relevant legal practice. If you possess a sharp legal mind, a business instinct, and a client-first approach, we would love to connect with you. To apply for this role, please send your application to mehjabin.chaudhary@indialaw.in or reach out directly for further details at 022 69247411.,
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
The Head of Sales & Operations is responsible for leading the sales strategy and execution of recruiting and staffing services within the IT industry. This executive role involves managing relationships with Managed Service Providers (MSP) and Vendor Management Systems (VMS), driving new client acquisition, responding to Requests for Proposals (RFPs) and Requests for Information (RFIs), and developing innovative strategies to expand market share. The ideal candidate will have a strong background in U.S. IT recruiting and staffing, along with a successful track record in sales leadership. Key Responsibilities: - Develop and execute a comprehensive sales strategy for recruiting and staffing services. - Lead and manage the sales team, establishing clear objectives and performance metrics. - Collaborate with senior leadership to align sales strategies with company goals. - Drive new client acquisition through targeted cold calling, networking, and leveraging industry connections. - Develop and maintain relationships with key stakeholders in MSP and VMS environments. - Lead the response to RFPs and RFIs, ensuring timely and effective submission of proposals. - Monitor and analyze sales performance, providing regular reports and forecasts. - Identify and pursue new business opportunities in the IT staffing sector. - Recruit, train, and mentor sales team members, fostering a high-performance culture. Qualifications: - Bachelor's degree in Business, Marketing, or a related field; MBA or advanced degree preferred. - 15+ years of experience in sales leadership roles within the IT recruiting and staffing industry. - Strong knowledge of MSP and VMS models with a proven ability to build and manage relationships. - Extensive experience in cold calling, new client acquisition, and managing RFPs/RFIs. - Excellent communication, negotiation, and presentation skills. - Ability to analyze market trends and client needs to develop tailored sales strategies. - Strong leadership and team management abilities with a track record of driving sales performance.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Job Description: Kar Parivartan is dedicated to working towards a sustainable future by collaborating with companies and recyclers in India to facilitate responsible disposal and recycling of various types of waste (e-Waste/Plastic/Battery/Tyre & Oil Waste) in a formalized manner. The aim is to reduce carbon footprints, promote a Circular economy, and create a green environment through awareness for safe waste disposal. We are currently seeking a Regional Sales Manager to lead business activities in specific geographies, focusing on Business Development and Revenue growth. The role entails new client acquisition, client servicing, and exploring new business opportunities within the designated regions. Key Responsibilities: - Conduct regional sales activities for acquiring new clients - Drive Business Development for EPR Sales & Service across various waste categories - Develop and execute strategic sales plans to meet regional targets and objectives - Analyze sales performance metrics to identify areas for enhancement - Identify and leverage market opportunities to drive revenue growth - Manage client relationships, ensuring satisfaction and retention - Address high-value client needs and resolve escalated issues efficiently - Collaborate with senior management to align sales initiatives with organizational goals - Provide market insights to refine strategies and optimize offerings - Ensure compliance with pricing policies, terms, and conditions - Implement regional planning, forecasting, and new client acquisition processes Preferred Qualifications & Skills: - Demonstrated experience in managing large accounts - Minimum 3 years of experience in sales and key account management - Solid grasp of sales and account management principles - Graduation in any field - Excellent communication, negotiation, and interpersonal skills - Proficient in MS Office Suite - Strong analytical and problem-solving abilities Location Specifics: - Chennai / Tamil Nadu - Bengaluru (Karnataka) - Pune (Maharashtra) - Kolkata (West Bengal) - Hyderabad (Telangana & Andhra Pradesh) - Ahmedabad (Gujarat) Compensation: - Retainer ship plus Profit Sharing Model (final terms to be discussed during the discussion) What We Offer: - Leadership Role - High-Growth Opportunities - Collaborative Work Culture Join Us: If you are passionate about sustainability and business growth, and possess a strong network to support it, we would like to connect with you. Apply now and become a part of the Kar Parivartan movement.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
rajasthan
On-site
We are seeking an experienced and dynamic Branch Manager to oversee our retail banking operations. As the main point of contact for the branch, you will be responsible for driving business growth, ensuring operational excellence, and providing exceptional customer service. This role necessitates strong leadership abilities, revenue ownership, client acquisition skills, team management expertise, and compliance oversight. Your responsibilities will include managing the branch as a profit center by enhancing revenue growth in liability products, third-party products (TPP), and retail assets. You will need to achieve sales targets at both individual and branch levels through new client acquisitions, cross-selling, and portfolio deepening. It will be important to maintain and monitor the Annual Operating Plan (AOP) across various product lines such as CASA, FD, loans, and fee income, while also tracking and optimizing Net Interest Income (NII), fee income, and operational expenses (OPEX). Building and maintaining strong relationships with high-value clients and local business communities will be crucial, along with leading customer onboarding, account activation, and cross-selling of products like mutual funds, insurance, and gold loans. Monitoring customer service delivery to ensure high Customer Satisfaction Index (CSI) scores and addressing customer complaints promptly to prevent escalations are also key aspects of the role. In terms of team leadership, you will be responsible for mentoring and developing a high-performing team of Relationship Managers, Sales Officers, and Branch Service Managers. This will involve conducting daily huddles, monthly performance reviews, and training workshops to align team goals and enhance productivity. Additionally, guiding new joiners and providing structured feedback and performance appraisals for all branch staff will be essential. Ensuring branch compliance with RBI regulations, internal policies, and audit guidelines is another critical aspect of the role. You will need to maintain high audit scores, adhere to risk controls, KYC norms, and operational processes, as well as monitor daily sales reports (DSRs), account closures, FD renewals, and other key business metrics. Managing and updating leads and client activities through the CRM system will also be part of your responsibilities. Maintaining the branch ambiance and infrastructure according to 5S standards, as well as ensuring the availability of resources and a customer-friendly layout to reflect brand standards, will be key in branch infrastructure and brand administration. Key deliverables for this role include growth in CASA balances, fixed deposits, and the retail lending portfolio, increased fee income from TPP products like mutual funds, insurance, and gold loans, high Customer Service Index (CSI) scores, low complaint/escalation ratios, and effective cost control and OPEX optimization. The ideal candidate will have prior experience as a Branch Manager or in a similar leadership role in Retail Banking, a proven track record in sales, client acquisition, portfolio management, and team handling, a strong understanding of banking products and services, especially current accounts and retail assets, and familiarity with regulatory compliance, audit processes, and risk management in a retail banking setup. Desired skills and competencies for this role include strong leadership and team management skills, excellent communication and interpersonal abilities, an analytical mindset with data-driven decision-making capacity, a strong customer service orientation, and in-depth knowledge of retail banking operations, CASA, and financial products.,
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
delhi
On-site
As a Relationship Manager - Corporate Coverage in the Wholesale Banking department, your primary objective is to drive business growth within the boundaries of regulatory frameworks and the bank's risk tolerance. By expanding trade volumes, you will play a pivotal role in achieving the bank's objectives. Your responsibilities will include ensuring a seamless customer onboarding process that upholds top-notch service standards and building strong relationships to position the bank as the preferred banking partner for clients. You will need to have a deep understanding of client needs, business dynamics, and industry trends to tailor solutions that enhance customer satisfaction while adhering to the bank's policies. Acquiring new customers, conducting due diligence, and managing recovery processes will be central to your role. Additionally, you will be tasked with diversifying revenue streams for wholesale banking, executing targeted campaigns to enhance customer engagement, and bringing onboard high-value clients. Analyzing clients" financial reports to detect early warning signals and mitigate potential risks will be crucial in safeguarding the bank's interests. Leveraging market intelligence to implement best practices, fostering positive relationships with internal and external stakeholders, and collaborating with cross-functional teams to achieve business objectives efficiently are key aspects of this role. You will be expected to design robust mechanisms for monitoring customer satisfaction levels, drive process improvements to enhance service quality, and address customer complaints effectively to uphold high standards of service delivery. The ideal candidate for this role should possess a graduate or postgraduate degree, along with 5-10 years of experience in corporate banking relationship management. Your ability to navigate complex banking landscapes, deliver exceptional customer service, and drive strategic growth initiatives will be critical to your success in this position.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As an Account Manager in the Broker Acquisition team at REA India, you will play a crucial role in lead management, sales, and business development for the region. Your responsibilities will include data management to ensure comprehensive coverage in the assigned territory, as well as tracking key performance indicators. You will spearhead client acquisition campaigns and lead generation efforts to establish a prominent brand for property services in the region. Your role will also involve ensuring high-quality service delivery and maximizing client retention. Additionally, you will provide valuable market intelligence, data analytics, and insights to the Marketing team to support strategic promotional and customer communication initiatives. Achieving targets in the designated areas will be a key focus of your role. You will be responsible for identifying new projects and brokers in the territory, acquiring them, and ensuring optimal coverage. Building and maintaining strong relationships with existing clients to ensure full coverage of new projects launched by them will also be part of your responsibilities. To qualify for this position, you should hold a Graduation or Post-graduation degree and possess 3 to 5 years of experience in B2B/Channel sales within the real estate industry. Your outgoing personality, confidence, and self-motivation will be valuable assets in this role. Strong presentation skills, a passion for selling, resilience, and persistence are essential traits. Your ability to effectively communicate with individuals at all levels and strong negotiation skills will be critical. Moreover, your strong execution skills will contribute to your success in this role.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As the holder of this role, you will be responsible for managing the entire lead handling, sales, and business development process in the assigned region. Your duties will include maintaining data accuracy to ensure full coverage in the designated territory and monitoring other essential metrics. You will also be involved in client acquisition campaigns and lead generation activities to establish a prominent brand for property services in the region. Ensuring service delivery and fostering client retention will be crucial aspects of your responsibilities. Moreover, you will play a pivotal role in providing market intelligence, data analytics, and valuable insights to the Marketing team. This will aid in launching appropriate promotional and customer communication initiatives. Meeting targets in the specified areas, identifying new projects and builders, and acquiring them to expand the coverage across the territory will also fall under your accountability. Additionally, maintaining relationships with existing clients to ensure comprehensive coverage of new projects launched by them will be part of your tasks. To be considered for this position, you should hold a graduation or post-graduation degree and possess 3 to 5 years of experience in B2B/Channel sales, particularly in the real estate sector. Your outgoing personality, self-confidence, and self-motivation will be assets in this role. Proficiency in creating and delivering presentations, a passion for selling, resilience, and persistence are desirable qualities. Effective execution skills will also be essential to excel in this position.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an enthusiastic salesperson, you will be responsible for client acquisition, relationship management, and promoting analytical services through technical sales, presentations, and industry networking. Your role will involve leveraging your life sciences background, strong communication skills, and willingness to travel extensively to achieve sales targets and provide market insights. In terms of client acquisition and relationship management, you will be required to identify and engage potential clients, build and nurture long-term relationships with clients and key decision-makers, as well as understand client needs and recommend appropriate analytical solutions. For technical sales and promotion, you will need to effectively communicate the technical capabilities of analytical services, conduct presentations and consultative discussions with customers, and attend industry conferences, exhibitions, and other networking events to promote analytical services. To achieve sales targets, you will develop and execute territory-wise sales strategies, track and meet sales targets, provide sales forecasts and performance reports to management, and collaborate with internal teams for timely proposals and service delivery. In terms of CRM and market insights, you will maintain up-to-date records in the CRM system, accurate records of client communications and sales progress, monitor market trends, competitor activities, and emerging customer needs, and provide feedback to the technical team for continuous service improvement. Your role will also involve extensive travel across India to meet clients, assess projects, and build market presence. Ensuring regular field visits and follow-ups with leads and existing clients, as well as providing post-sale support to ensure client satisfaction and repeat business will be crucial aspects of your responsibilities. The ideal candidate for this position would have an M.Sc. in Chemistry, Biotechnology, Biochemistry, Pharma, or related life science discipline, along with at least 3 years of sales experience in analytical services, CRO/CDMO, life sciences, or pharma/biopharma sector. A solid understanding of analytical techniques, proficiency in using CRM tools, excellent communication, negotiation, and presentation skills, and willingness to travel extensively across India are essential requirements for this role. Experience working with GLP/NABL certified labs, familiarity with regulatory requirements, a strong service ethos, go-getter attitude, and a knack for closing deals would be considered advantageous.,
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
bihar
On-site
As a Relationship Manager in the Rural Banking Department, your primary responsibility will be to provide exceptional client service and ensure customer retention. You will also play a crucial role in boosting product sales and acquiring new clients. Your key roles and responsibilities will include creating sales opportunities for yourself and your team, with a strong focus on lending to new customers and growing the Home loan portfolio. Ensuring high portfolio quality, maintaining exceptional customer service, and adhering to compliance standards will be essential. Embracing and advocating for digital initiatives, as well as mentoring and developing your team, will also be part of your duties. Furthermore, you will be expected to build strong relationships with colleagues in other business verticals to leverage cross-selling opportunities. Effective team management, leadership, training, and mentorship will be vital aspects of your managerial responsibilities. To qualify for this role, you should have a graduation degree in BA, BCom, BBA, BSc, BTech, BE, or any other relevant discipline. Additionally, you should possess 5 to 10 years of experience in a related field. If you are passionate about client service, sales, team leadership, and cross-functional collaboration, this role offers an exciting opportunity to make a significant impact in the Rural Banking sector.,
Posted 1 week ago
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