Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Role and responsibilities

Client Relationship Management:

- Act as the primary touch point between the agency and clients, ensuring clear, transparent, and effective communication.

- Develop and maintain strong professional relationships with clients to foster trust,

loyalty, and long-term partnerships.

- Understand the client’s business, objectives, and goals to ensure all deliverables align

with their expectations and add value.

Client Brief Management:

- Accurately capture and document client briefs, ensuring clarity and completeness of

information.

- Translate client requirements into actionable instructions for the internal creative and

operational teams.

- Proactively manage revisions and feedback, ensuring timely updates to deliverables.

Project Coordination and Delivery:

- Plan, coordinate, and manage project timelines to ensure consistent on-time delivery of

high-quality outputs.

- Develop and manage structured work schedules that align with both client timelines and the agency team’s capacity.

- Conduct regular client visits to better understand their needs, gather direct feedback, and

strengthen professional rapport.

- Develop and manage structured work schedules that align with both client timelines and the

agency team’s capacity.

- Handle multiple projects simultaneously by prioritizing tasks effectively without

compromising on quality.

- Collect and analyze client feedback to continuously improve processes and outputs.

New Client Acquisition and Business Growth:

- Identify and pursue opportunities for onboarding new clients, expanding the agency's client base.

- Drive additional business generation within existing client accounts.

- Contribute to the agency's revenue growth by achieving and exceeding client satisfaction and retention metrics.

- You are required to work in accordance with the targets set by the agency, ensuring that all tasks and objectives are completed efficiently and within the specified timeframe

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

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