Legal Operations Support Specialist Lenovo

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You are a Legal Operations Support Specialist at Lenovo, playing a critical role in creating and maintaining dashboards and reporting packages for Legal leadership and internal customers. Your responsibilities include creating test case processes and documentation for reuse during production changes, testing changes moving to production, supporting eSignature questions and inbox, assisting users with processing and technical queries via support inbox, reporting on user interactions and counts, providing Training Programs and Delivery, creating system documentation on dashboards, updating it upon change and annually for users and support, supporting data searches from the system, supporting other legal operations projects such as AI and system enhancements, identifying data gaps, and making recommendations based on industry trends and tool enhancements. You should have at least 4 years of total prior work experience, with 4 years of relevant experience in data management and user support. You are expected to be an Excel expert with 4 years of demonstrated advanced data analysis work, have 2-4 years of experience in system process documentation and support, possess the ability to analyze data and follow up on changing trends and outliers to identify improvements for 2-4 years. Additionally, you should have skills in using other dashboard tools like Tableau and ClickSense, SharePoint capabilities, creating process flow charts and word documentation for processes, project coordination and task planning, demonstrated ability to learn new software and systems quickly, working in support of end users, and collaborating with external and internal support personnel on projects and issue resolution. A Bachelor's degree is required for this position, with less than 10% expected travel. Expert fluency in English is necessary, while multi-language fluency is desired. Preferred qualifications include 4 years of experience with ELM or other legal systems, exposure to project and process management tools like MS Project, Smartsheet, MS task planner, and familiarity with scrum and agile project methodologies, use of Data Analysis Languages (Python, SQL, R), JAVA development skills are a plus, critical thinking and proactive problem-solving abilities, excellent oral, written, and interpersonal communication skills, being a strong team player who can collaborate effectively with colleagues in all functional groups, committed to personal growth and development by actively seeking feedback and responding with constructive action, AI Prompt experience is beneficial, and D365 Experience is preferred.,

Posted 2 days ago

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