Senior NOC Delivery Engineer ChargePoint

6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a NOC Support Engineer at ChargePoint, you will play a crucial role in resolving and fixing issues with ChargePoint's array of Charging stations. Your responsibilities will include: - Providing technical expertise to diagnose and resolve problems with the charging stations - Driving the resolution of charging station faults to reduce critical outages and improve overall uptime - Collaborating with other services teams to ensure efficient problem resolution - Analyzing, diagnosing, isolating, and resolving problems while documenting the analysis in case notes - Learning and understanding the technological aspects of different models of ChargePoint Charging stations to drive faster resoluti...

Posted 1 month ago

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Senior NOC Delivery Engineer ChargePoint

6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a NOC Support Engineer at ChargePoint, you will play a crucial role in providing technical expertise to resolve and fix issues with ChargePoint's array of Charging stations. Your responsibilities will include defining and diagnosing resolutions for problems, driving the resolution of charging station faults, and reducing critical outages to improve overall uptime. You will analyze, diagnose, isolate, and resolve issues while documenting your analysis in case notes. Collaboration with other service teams will be essential, as well as learning and understanding the technological aspects of different models of ChargePoint Charging stations to ensure faster resolutions. Your commitment to cus...

Posted 3 months ago

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