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Senior Administrator - Wintel & Virtualization (WV1) Microland

3.0 - 9.0 years

3 - 13 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

System Monitoring and Troubleshooting: Proactively monitor logs and identify issues in Windows, VMware, and Hyper-V environments Investigate root causes of system malfunctions and troubleshoot devices/services causing issues Collaborate with internal teams and third-party vendors for resolution if issues remain unresolved Issue Resolution and Restoration: Troubleshoot and resolve system problems by referencing Knowledge Databases (KEDB) and known issue resolutions Implement resolution steps, validate fixes, and document troubleshooting outcomes Escalate unresolved issues to L3 SME, providing ongoing support in troubleshooting efforts Maintain detailed records of actions taken and updates in ...

Posted 4 months ago

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